Результаты поиска

Лучшие результаты

1. Christine L. Williams. Inside Toyland: Working, Shopping, and Social Inequality. – М.: , 2006. – 264 с.
   

Дополнительные результаты

1. Thomas Stridsman. Tradings Systems That Work: Building and Evaluating Effective Trading Systems. – М.: McGraw-Hill, 2000. – 358 с.
   
2. Stephen A. Sweet, Peter Meiksins. Changing Contours of Work: Jobs and Opportunities in the New Economy (Sociology for a New Century Series). – М.: , 2012. – 304 с.
   
3. Rabi S. Bhagat, James Segovis, Terry Nelson. Work Stress and Coping in an Era of Globalization. – М.: , 2012. – 330 с.
   
4. Cuban Economic and Social Development: Policy Reforms and Challenges in the 21st Century (Series on Latin American Studies). – М.: , 2012. – 338 с.
   
5. In the Grip of Transition: Economic and Social Consequences of Restructuring in Russia and Ukraine (Studies in Economic Transition). – М.: , 2012. – 256 с.
   
6. Navigating Time and Space in Population Studies (International Studies in Population). – М.: , 2012. – 257 с.
   
7. Emile G. McAnany. Saving the World: A Brief History of Communication for Devleopment and Social Change. – М.: , 2012. – 200 с.
   
8. Paul Hill. The Panic Free Job Search: Unleash the Power of the Web and Social Networking to Get Hired. – М.: , 2012. – 256 с.
   
9. Joseph Giacalone, Clifford W. Cobb. The Path to Justice: Following in the Footsteps of Henry George (Studies in Economic Reform and Social Justice). – М.: , 0. – 0 с.
   
10. Department of International Economic and Social Affairs. International Co-Operation in Tax Matters: Report of the As Hoc Group of Experts on International Co-Operation in Tax Matters on the Work of Its 1st. – М.: , 0. – 0 с.
    
11. John D. Drake. Downshifting: How to Work Less and Enjoy Life More. – М.: , 2012. – 216 с.
    
12. Janeen Baxter, Mark Western. Reconfigurations of Class and Gender (Studies in Social Inequality (Hardcover)). – М.: , 0. – 0 с.
    
13. Darryl Holter. Workers and Unions in Wisconsin: A Labor History Anthology. – М.: , 0. – 0 с.
    
14. Richard Arum, Walter Muller. The Reemergence of Self-Employment: A Comparative Study of Self-Employment Dynamics and Social Inequality. – М.: , 0. – 0 с.
    
15. Inter-American Development Bank. Economic and Social Progress in Latin America: Development Beyond Economics ( 2000 Report ). – М.: , 0. – 0 с.
    
16. African Development Bank. African Development Report 2002: Africa in the World Economy/Rural Development for Poverty Reduction in Africa/Economic and Social Statistics on Africa (African Development Report, 2002). – М.: , 0. – 0 с.
    
17. Inter-American Development Bank. Competitiveness: The Business of Growth--Economic and Social Progress in Latin America, 2001 Report. – М.: , 0. – 0 с.
    
18. Murney Gerlach. British Liberalism and the United States: Political and Social Thought in the Late Victorian Age. – М.: , 0. – 0 с.
    
19. Eric Lesser. Knowledge and Social Capital: Foundations and Applications. – М.: , 0. – 0 с.
    
20. United Nations. World Economic and Social Survey: Trends and Policies in the World Economy (2000). – М.: , 0. – 0 с.
    
21. Andres Solimano. Social Inequality : Values, Growth, and the State (Development and Inequality in the Market Economy). – М.: , 0. – 0 с.
    
22. Irene Ring, Bernd Klauer, Frank Watzold, Bengt A. Mansson, Ufz Summer School. Regional Sustainability: Applied Ecological Economics Bridging the Gap Between Natural and Social Sciences (Contributions to Economics). – М.: , 0. – 0 с.
    
23. James A. Dorn, Dorn James A. China in the New Millennium: Market Reforms and Social Development. – М.: , 0. – 0 с.
    
24. Bernard E. Rollin. The Frankenstein Syndrome: Ethical and Social Issues in the Genetic Engineering of Animals (Cambridge Studies in Philosophy and Public Policy). – М.: , 0. – 0 с.
    
25. Jerry A. Jacobs, Kathleen Gerson. The Time Divide: Work, Family, and Gender Inequality (FAMILY AND PUBLIC POLICY). – М.: , 0. – 0 с.
    
26. Renae F. Broderick, National R Commission on Behavioral and Social Sciences and Education. Issues in Civilian Outplacement Strategies: Proceedings of a Workshop. – М.: , 0. – 0 с.
    
27. Daniel T. Slesnick. Consumption and Social Welfare: Living Standards and Their Distribution in the United States. – М.: , 0. – 0 с.
    
28. Bruce G. Carruthers, Sarah L. Babb. Economy/Society: Markets, Meanings, and Social Structure (Sociology for a New Century). – М.: , 0. – 0 с.
    
29. Inter-American Development Bank. Beyond Borders: The New Regionalism in Latin America (ECONOMIC AND SOCIAL PROGRESS IN LATIN AMERICA, ANNUAL REPORT). – М.: , 0. – 0 с.
    
30. Peter Ratcliffe. The Politics of Social Science Research: Race, Ethnicity, and Social Change (Migration, Minorities and Citizenship). – М.: , 0. – 0 с.
    
31. Jean Dreze, Amartya Sen, Dreze Jean, Amartya Kumar Sen. India: Economic Development and Social Opportunity. – М.: , 0. – 0 с.
    
32. John P. McCormick. Confronting Mass Democracy and Industrial Technology: Political and Social Theory from Nietzsche to Habermas. – М.: , 0. – 0 с.
    
33. Ben Fine. Social Capital Versus Social Theory: Political Economy and Social Science at the Turn of the Millenium (Contemporary Political Economy). – М.: , 0. – 0 с.
    
34. Edward J. O'Boyle. Personalist Economics: Moral Convictions, Economic Realities, and Social Action. – М.: , 0. – 0 с.
    
35. Peter P. Rogers, Peter Lydon, Peter Robers, Arab Fund for Economic and Social Development, Harvard University Division of Applied Science, Harvard University Center for Middle Eastern Studies. Water in the Arab World: Perspectives and Prognoses. – М.: , 0. – 0 с.
    
36. Zygmunt Bauman. Work, Consumerism and the New Poor. – М.: , 2004. – 0 с.
    
37. Stephen V. Monsma. Putting Faith in Partnerships : Welfare-to-Work in Four Cities (Contemporary Political and Social Issues). – М.: , 2004. – 0 с.
    
38. Political Crises, Social Conflict And Economic Development: The Political Economy of the Andean Region. – М.: , 2005. – 0 с.
    
39. Nicole B. Ellison. Telework and Social Change : How Technology Is Reshaping the Boundaries between Home and Work. – М.: , 2004. – 0 с.
    
40. Lisa M. Fine. The Story of Reo Joe: Work, Kin, and Community in Autotown, U.S.A (Critical Perspectives on the Past). – М.: , 2004. – 0 с.
    
41. Training the Excluded for Work: Access and Equity for Women, Immigrants, First Nations, Youth, And. – М.: , 2003. – 0 с.
    
42. World Economic and Social Survey 2004: International Migration (World Economic and Social Survey). – М.: , 2005. – 0 с.
    
43. World Bank. Household Risk Management And Social Protection In Chile (World Bank Country Study). – М.: , 2004. – 0 с.
    
44. Norman M. Bradburn. Asking Questions : The Definitive Guide to Questionnaire Design -- For Market Research, Political Polls, and Social and Health Questionnaires. – М.: , 2004. – 448 с.
    
45. Vivien Martin. Leading Change in Health and Social Care. – М.: Routledge, 2003. – 240 с.
    
46. Hotze Lont. Juggling Money: Financial Self-help Organizations And Social Security in Yogyakarta (Verhandelingen Van Het Koninklijk Instituut Voor Taal-, Land). – М.: Kitlv Press, 2006. – 292 с.
    
47. Paul H. Ephross, Thomas V. Vassil. Groups That Work: Structure and Process. – М.: , 2005. – 400 с.
    
48. Stephen Edgell. The Sociology of Work: Continuity and Change in Paid and Unpaid Work. – М.: , 2006. – 264 с.
    
49. Poverty And Social Deprivation in the Mediterranean: Trends, Policies And Welfare Prospects in the New Millennium (International Studies in Poverty Research (Paperback)). – М.: , 2006. – 414 с.
    
50. Jerry A. Jacobs, Kathleen Gerson. The Time Divide: Work, Family, and Gender Inequality (The Family and Public Policy). – М.: , 2005. – 272 с.
    
51. Ida Regalia. Regulating New Forms of Employment Local Experiments and Social Innovation in Europe (Routledge/Eui Studies in the Political Economy of Welfare). – М.: , 2005. – 289 с.
    
52. Jennifer Fish. Domestic Democracy: At Home in South Africa (New Approaches in Sociology: Studies in Social Inequality, Social Changes, and Social Justice). – М.: , 2005. – 240 с.
    
53. Charles Tilly. Identities, Boundaries, And Social Ties. – М.: , 2006. – 284 с.
    
54. Christine L. Williams. Inside Toyland: Working, Shopping, and Social Inequality. – М.: , 2006. – 264 с.
    
55. World Economic And Social Survey 2006: Diverging Growth And Development (World Economic and Social Survey). – М.: , 2006. – 212 с.
    
56. Marcia Hughes, James Bradford Terrell. Team Emotional and Social Intelligence (TESI Short) Participant Workbook. – М.: , 2008. – 64 с.
    
57. United Nations Economic and Social Council United Nations Commission on Sustainable Development. Commission on Sustainable Development: Report on the Sixteenth Session (11 May 2007 and 5-16 May 2008). – М.: , 2008. – 80 с.
    
58. United Nations. Economic and Social Council, United Nations. General Assembly. Report of the Economic and Social Council for 2007. – М.: , 2008. – 148 с.
    
59. United Nations. Economic and Social Commission for Asia and the Pacific. Statistical Yearbook For Asia And The Pacific 2007 (Statistical Yearbook for Asia and the Pacific/Annuaire Statistique Pour L'asie Et Le Pacifique). – М.: , 2008. – 189 с.
    
60. United Nations.Department of Economic and Social Affairs. Statistics Division. Energy Statistics Yearbook 2005/Annuaire des Statistiques de I energie (Energy Statistics Yearbook). – М.: , 2008. – 561 с.
    
61. United Nations.Department of Economic and Social Affairs. Statistics Division. Energy Balances and Electricity Profiles 2005. – М.: , 2008. – 668 с.
    
62. United Nations. Economic and Social Commission for Asia and the Pacific. Eco-efficiency: A Practical Path to Sustainable Development, a Reference for Eco-efficiency Partnership in North-east Asia (Economic and Social Commision for Asia and the Pacific). – М.: , 2008. – 80 с.
    
63. United Nations. Economic and Social Commission for Asia and the Pacific. Climate Change Action in Asia and the Pacific: Lessons Learned and Policy Implications - a Guide to Clean Development Mechanism Projects Related to Municipal Solid Waste Management. – М.: , 2008. – 52 с.
    
64. United Nations. Economic and Social Commission for Asia and the Pacific. Transport and Communications Bulletin for Asia and the Pacific: Container Transportation by Railways (Economic and Social Commission for Asia and the Pacific). – М.: , 2008. – 126 с.
    
65. United Nations. Economic and Social Commission for Asia and the Pacific. Enhancing Pacific Connectivity: The Current Situation - Opportunities for Progress. – М.: , 2008. – 96 с.
    
66. United Nations.Department of Economic and Social Affairs. Division for Public Administration and Dev. Public Enterprises: Unresolved Challenges and New Opportunities. – М.: , 2008. – 152 с.
    
67. United Nations.Department of Economic and Social Affairs. Statistics Division. National Accounts Statistics: Analysid of Main Aggregates, 2006. – М.: , 2008. – 296 с.
    
68. John Clark. Preface to Social Economics: Economic Theory and Social Problems. – М.: , 2009. – 456 с.
    
69. Symeon Papadopoulos. Key Success Factors in Internet Advertising: The role of Online User Activity and Social Context. – М.: , 2009. – 84 с.
    
70. Globalization and Transformations of Social Inequality (Routledge Advances in Sociology). – М.: , 2010. – 308 с.
    
71. Lindsay Renee Adler, Rosh Sillars. The Linked Photographers' Guide to Online Marketing and Social Media. – М.: , 2010. – 361 с.
    
72. J. W. C. Haldane. Civil And Mechanical Engineering: Popularly And Socially Considered. – М.: , 2008. – 508 с.
    
73. Raymond A. Barnett, Michael R. Ziegler, Karl E. Byleen. Finite Mathematics for Business, Economics, Life Sciences and Social Sciences (12th Edition) (Barnett Series). – М.: , 2010. – 744 с.
    
74. Therapy and Beyond: Counselling Psychology Contributions to Therapeutic and Social Issues. – М.: Wiley-Blackwell, 2010. – 346 с.
    
75. Frederick Erickson. Talk and Social Theory. – М.: , 2004. – 232 с.
    
76. Halaevalu F O Vakalahi. Women of Color on the Rise – Leadership and Administration in Social Work Education and the Academy. – М.: , 2009. – 240 с.
    
77. Niels Teunis. Sexual Inequalities and Social Justice. – М.: , 2006. – 264 с.
    
78. Niels Teunis. Sexual Inequalities and Social Justice. – М.: , 2006. – 264 с.
    
79. Richard Arum. The Reemergence of Self–Employment – A Comparative Study of Self–Employment Dynamics and Social Inequality. – М.: , 2004. – 480 с.
    
80. Lynn M Nybell. Childhood, Youth, and Social Work in Transformation – Implications for Policy and Practice. – М.: , 2009. – 464 с.
    
81. Jeffrey S Applegate. Neurobiology for Clinical Social Work – Theory and Practice. – М.: , 2005. – 288 с.
    
82. Barbara W. White. Comprehensive Handbook of Social Work and Social Welfare. – М.: , 2008. – 532 с.
    
83. Melvin Delgado. Latino Small Businesses and the American Dream – Community Social Work Practice and Economic and Social Development. – М.: , 2011. – 288 с.
    
84. International Social Work Policy and Practice. – М.: , 2009. – 264 с.
    
85. Melissa Walker. Social Inequality, Analytical Egalitarianism and the March Towards Eugenic Explanations in the Social Sciences. – М.: , 2003. – 0 с.
    
86. Comprehensive Handbook of Social Work and Social Welfare. – М.: , 2008. – 2000 с.
    
87. Jerry A Jacobs. The Time Divide – Work, Family, and Gender Inequality. – М.: , 2004. – 272 с.
    
88. Frederic G Reamer. Social Work Values and Ethics 3e. – М.: , 2006. – 272 с.
    
89. Ralph Waldo Emerson. The Collected Works of Ralph Waldo Emerson VIII – Letters and Social Aims. – М.: , 2010. – 540 с.
    
90. Edited by Christian Joerges and Ernst-Ulrich Petersmann. Constitutionalism, Multilevel Trade Governance and Social Regulation. – М.: , 2011. – 566 с.
    
91. Edited by Tamara Hervey and Jeff Kenner. Economic and Social Rights under the EU Charter of Fundamental Rights. – М.: , 2011. – 372 с.
    
92. Edited by Tamara Hervey and Jeff Kenner. Economic and Social Rights under the EU Charter of Fundamental Rights. – М.: , 2011. – 372 с.
    
93. Julia Twigg. Body Work in Health and Social Care. – М.: , 2011. – 184 с.
    
94. Surviving Your Placement In Health And Social Care. – М.: , 2011. – 176 с.
    
95. Families, Violence And Social Change. – М.: , 2011. – 192 с.
    
96. An Introduction To Applying Social Work Theories And Methods. – М.: , 2011. – 240 с.
    
97. An Introduction To Applying Social Work Theories And Methods. – М.: , 2011. – 240 с.
    
98. Social Work Skills And Knowledge. – М.: , 2011. – 368 с.
    
99. Workplace Learning In Health And Social Care. – М.: , 2011. – 160 с.
    
100. Angela Buckingham, Bryan Stephens and Alastair lane. International Express: Elementary: Class CDs (аудиокурс на 2 CD). – М.: Oxford University Press, 2014. –  с.
     
101. Idris Guclu and Fatih Irmak. Understanding Violent Crime and Social Structure. – М.: LAP Lambert Academic Publishing, 2013. – 148 с.
     
102. Biplob Kanti Mondal and Kausik Das. GROWTH CENTRE: A CATALYST OF ECONOMIC AND SOCIAL DEVELOPMENT. – М.: LAP Lambert Academic Publishing, 2010. – 92 с.
     
103. Joy Prakash Chowdhuri. Caste System, Social Inequalities and Reservation Policy in India. – М.: LAP Lambert Academic Publishing, 2012. – 268 с.
     
104. Jacek Tittenbrun. Ownership and Social Differentiation. – М.: LAP Lambert Academic Publishing, 2011. – 460 с.
     
105. Abdolrahim Asadollahi and Nobaya Ahmad. Social Quality and Social Well-Being for Aged People. – М.: LAP Lambert Academic Publishing, 2011. – 124 с.
     
106. Lutfi Altunsu. Ethnic Identity and Social Distance in Turkey. – М.: LAP Lambert Academic Publishing, 2012. – 168 с.
     
107. Xiaobin He. Property Transformation, Marketization and Wealth Inequality in China. – М.: Scholars' Press, 2013. – 120 с.
     
108. Feng Yue. Occupational Values of Social Work Students. – М.: LAP Lambert Academic Publishing, 2009. – 104 с.
     
109. JUSTIN PALLICKAL JOSE and Varsha Maheshwari. Identity Representations and Social Exclusion of Women in India. – М.: LAP Lambert Academic Publishing, 2012. – 436 с.
     
110. Serena Fedel. Gender inequalities and social conditions of employed women. – М.: Scholars' Press, 2014. – 404 с.
     
111. Rashmi Konwar. Female Work Participation and Demographic Character in Guwahati City. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
     
112. Syed Nawaz ul Huda and Farkhunda Burke. Social and Economic Inequality and Sindh and Balochistan. – М.: LAP Lambert Academic Publishing, 2012. – 304 с.
     
113. MEHNAZ ANSARI. A STUDY OF COGNITIVE AND SOCIAL DEVELOPMENT IN WORKING AND SCHOOL CHILDREN. – М.: LAP Lambert Academic Publishing, 2011. – 168 с.
     
114. Bhutoria Shalini and Godishala Sridevi. Family Burden and Social Support. – М.: LAP Lambert Academic Publishing, 2015. – 56 с.
     
115. M.S. Kerenhappuch and Godishala Sridevi. Caregiver Burden and Social Support. – М.: LAP Lambert Academic Publishing, 2014. – 56 с.
     
116. Usha Upadhyay and Saroj Arya. Work Behaviour and Work Performance. – М.: LAP Lambert Academic Publishing, 2012. – 64 с.
     
117. Tiiu Kamdron. Work Motivation and Job Satisfaction. – М.: LAP Lambert Academic Publishing, 2010. – 124 с.
     
118. Vinita Sinha. Implications of Hardiness and Social Support. – М.: LAP Lambert Academic Publishing, 2010. – 180 с.
     
119. Zobia Noureen and Imran Zubair. Psychological and social problems faced by psychologists. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
     
120. Lucica Matei,Cristina Sandu and Mihaela Violeta Tuca. Social responsibility and social enterprise. – М.: LAP Lambert Academic Publishing, 2014. – 168 с.
     
121. Easwaran Kanagaraj. Human Development and Social Exclusion Among Primitive Tribes in India. – М.: LAP Lambert Academic Publishing, 2014. – 224 с.
     
122. David Wand. GOVERNMENT INSTITUTIONAL PERFORMANCE AND SOCIAL CAPITAL IN GHANA. – М.: LAP Lambert Academic Publishing, 2010. – 208 с.
     
123. Haradhan Mohajan,Jamal Islam and Pahlaj Moolio. Optimization and Social Welfare in Economics. – М.: LAP Lambert Academic Publishing, 2013. – 164 с.
     
124. Mohsen Mahmoud Rowshanzamir. Nathaniel Hawthorne's Individualistic and Social Moral Concerns. – М.: LAP Lambert Academic Publishing, 2014. – 136 с.
     
125. Brincoveanu Camelia. Political and Social-Economic Tensions in France (1944-1947). – М.: LAP Lambert Academic Publishing, 2012. – 172 с.
     
126. Norvy Paul. Development, Displacement and Social Disarticulation. – М.: LAP Lambert Academic Publishing, 2013. – 260 с.
     
127. Anthony Gartner. Vocal Explorations: Resonant Practices and Social Group Work. – М.: LAP Lambert Academic Publishing, 2010. – 176 с.
     
128. Negmeldin Alsheikh,Gowri Parameswaran and Hala Elhoweris. Schooling and Social Conflict. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
     
129. Florence Y. See-Toh. Non-White Social Workers and Social Work Practice. – М.: LAP Lambert Academic Publishing, 2012. – 196 с.
     
130. Matrika Sharma. Schooling and Social Change. – М.: LAP Lambert Academic Publishing, 2011. – 120 с.
     
131. Galyna Grynkiv. Health Inequalities and Social Capital. – М.: LAP Lambert Academic Publishing, 2010. – 92 с.
     
132. Zahid Pervaiz and Amatul R Chaudhary. Class Division, Social Cohesion and Economic Growth. – М.: LAP Lambert Academic Publishing, 2010. – 76 с.
     
133. Aviral Tiwari. Libralization and Wage Inequality. – М.: LAP Lambert Academic Publishing, 2011. – 236 с.
     
134. Connie Harris Ostwald. Economic Growth, Inequality, and Social Justice in the Celtic Tiger. – М.: LAP Lambert Academic Publishing, 2010. – 216 с.
     
135. Blanca Lopez-Catalan,G. Douglas Inglis and Luis Lopez-Catalan. GIS for business and social decisions. – М.: LAP Lambert Academic Publishing, 2011. – 56 с.
     
136. Ali Eissa and Ali Salih. Assessment and Simulation of Poverty and Income Inequality in Sudan. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
     
137. MATTHEW EBOREIME. OIL MULTINATIONALS AND SOCIAL RESPONSIBILITY IN NIGER DELTA, NIGERIA. – М.: LAP Lambert Academic Publishing, 2011. – 332 с.
     
138. Olive Lunyolo. Work Environment and Implementation of Quality Assurance Policy. – М.: LAP Lambert Academic Publishing, 2014. – 112 с.
     
139. Sreekala Edannur and Santhiya Sundararajan. Education and Social Mobility of Scheduled Castes and Backward Tribes. – М.: Scholars' Press, 2015. – 84 с.
     
140. OccupyMedia!: The Occupy Movement and Social Media in Crisis Capitalism. – М.: , . –  с.
     

Лучшие результаты

Дополнительные результаты

1. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
2. Mystery Shopping в банковском секторе. О. Аульченкова, "Организация продаж банковских продуктов", № 3, III квартал 2007.
3. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
4. Бюджетирование страховой компании на базе Oracle Enterprise Planning and Budgeting. Д.В. Лесоводский, "Финансовый менеджмент в страховой компании", № 3, III квартал 2006.
5. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
6. Метод Mystery Shopping и его использование для выявления лучших практик. В.Т. Зульфикарова, "Банковский ритейл", N 1, I квартал 2012 г.
7. Ужин в темноте в стиле Малевича и Новый год в Хаммере". Что может выть лучше?". интервью с Н. Саниной, индивидуальным предпринимателем и креативным директором компании "San and stars". М. Сипатова, "Арсенал предпринимателя", N 12, декабрь 2011 г.
8. На пути к новому стандарту в торговом финансировании. интервью с А.  Кастерманом, руководителем Trade and Supply Chain, SWIFT, сопредседателем рабочей группы ICC-BPO. Э. Шакирова, "Международные банковские операции", N 4, октябрь-декабрь 2011 г.
9. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
10. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
11. Зачем банкам mystery shopping?. Д.М. Князев, "Банковский ритейл", № 3, III квартал 2008.
12. Как повысить эффективность бизнеса с помощью технологии mystery shopping. О.А. Аульченкова, "Организация продаж банковских продуктов", № 1, I квартал 2008.