Patient Perception about Service Quality in Public & Private Hospitals Год выпуска: 2012Автор: Syed Muhammad IrfanИздательство: LAP Lambert Academic PublishingСтраниц: 136ISBN: 9783659283345Описание Healthcare sector of a country needs special attentions from the government as quality of healthcare provides hope and relief to the patients and their dependents. It also helps to maintain a healthy human capital that contributes in the development of the country. Now quality has become an icon for customers while availing any services or buying a product and it is also a strategic advantage for the organizations to gain success and remain competitive in the market by delivering superior quality of services or products based on customer requirements. The objective of this study is to compare the quality of healthcare services delivered by the public and private hospitals to gain patient satisfaction in Pakistan.
Похожие книги
Privatization of Public Services: Impacts for Employment, Working Conditions, and Service Quality in Europe (Routledge Studies in Employment and Work Relations in Context). – М.: , 2012. – 224 с. Public-Private Infrastructure Advisory F. Private Solutions for Infrastructure: Opportunities for the Philippines (Country Framework Report). – М.: , 0. – 0 с. Mirjam Bult-Spiering, Geert Dewulf. Strategic Issues in Public-Private Partnerships: An International Perspective. – М.: , 2006. – 216 с. Dennis Darlak. Private Club Member Perspectives of Service Quality: An Exploratory Investigation of the Private Club Sector of the Hospitality Industry. – М.: , 2008. – 92 с. Md. Zahid Hossain Shoeb. Perceptions of service quality in academic libraries. – М.: LAP Lambert Academic Publishing, 2012. – 184 с. Sirajuddin Chougle. Perception about Hawkers in Indian Cities. – М.: Scholars' Press, 2014. – 56 с. Terwase Shabu and Theresa Sewuese Uchi. Residents' Perception Of Environmental Quality In Judges Quarters. – М.: LAP Lambert Academic Publishing, 2012. – 88 с. Deddy HALIM. HUMAN PERCEPTION ON GREEN PSYCHOLOGY IN PUBLIC SPACES. – М.: LAP Lambert Academic Publishing, 2011. – 208 с. Hala Ali. Patients' Perceptions as Indicators of Quality of Nursing Services. – М.: LAP Lambert Academic Publishing, 2014. – 68 с. Kalpita Shringarpure and S. V. Patel. Patients' perception on user charges in a Government Hospital. – М.: Scholars' Press, 2013. – 80 с. Urooj Mubashar,Muhammad Ashfaq and Huma Saleem. Comparison of Pedagogical Techniques Used In Public & Private Schools. – М.: LAP Lambert Academic Publishing, 2014. – 152 с. Faizan Ali. Measuring the service quality in Retail Stores using RSQS Model. – М.: LAP Lambert Academic Publishing, 2011. – 80 с. Rajesh Kumar. Service Quality in Retail Banking in Jharkhand State. – М.: LAP Lambert Academic Publishing, 2013. – 76 с. Syed Muhammad Irfan. Patient Perception about Service Quality in Public & Private Hospitals. – М.: LAP Lambert Academic Publishing, 2012. – 136 с. H K S Kumar Chunduri and Sreenivas Talluru. The Service Quality Gap Analysis. – М.: LAP Lambert Academic Publishing, 2013. – 620 с. Chaminda Jayasundara. Customer Satisfaction & Service Quality in Libraries. – М.: LAP Lambert Academic Publishing, 2013. – 116 с. Dipa Mitra. Passenger Service Quality in Indian Aviation. – М.: LAP Lambert Academic Publishing, 2013. – 184 с. Образцы работ
Задайте свой вопрос по вашей теме
Контакты
Поделиться
Мы в социальных сетях
Реклама
Отзывы
Ира, 06.02 Я защитилась на 5! УРА! СПАСИБО за диплом.
