Work Habits of Call Center Agents and Their Implications Год выпуска: 2014Автор: Rabel CatayocИздательство: LAP Lambert Academic PublishingСтраниц: 68ISBN: 9783659661013Описание In today’s challenging competition among businesses in different types of industries, call centers play an important role as a tool commonly used by organizations to outsource workload overseas. One of the major reasons is for a business to remain in the competition arena against other competitors particularly those in the same industry. This type of strategy not only benefits the business itself but also third-world countries overseas. It offers individuals in a certain country job opportunities as call center agents with promising monthly salary. This study investigated the benefits of being a call center agent, its health implications and work habits as such.
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Денис Курсовую после консультаций с вами по теории права проверили, оценка отлично, не пришлось даже защищать. Большое спасибо.
