Результаты поиска

Лучшие результаты

1. Rabel Catayoc. Work Habits of Call Center Agents and Their Implications. – М.: LAP Lambert Academic Publishing, 2014. – 68 с.
   

Дополнительные результаты

1. Vitaly Victorovich Borodin. The tourist organizations and their associations activity efficiency: Enhancement of estimation methodology. – М.: , 2012. – 236 с.
   
2. Jianmin Zhao, Bruce J. Dickson, Chien-Min Zhao. Remaking the Chinese State: Strategies, Society, and Security (Asia's Transformations). – М.: , 0. – 0 с.
   
3. Jonathan M. Harris, Timothy Wise, Kevin Gallagher, Neva R. Goodwin, Tufts University Global Development and Environment Institute. A Survey of Sustainable Development: Social and Economic Dimensions (Frontier Issues in Economic Thought (Paperback)). – М.: , 0. – 0 с.
   
4. Don S. Doering, Amy Cassara, Christain Layke, Janet Ranganathan, Carmen Revenga, Dan Tunstall, Wendy Vanasselt, Don Doering. Tomorrow's Markets: Global Trends and Their Implications for Business. – М.: , 0. – 0 с.
   
5. Stephen Coscia. Tele-Stress - Relief For Call Center Stress Syndrome. – М.: , 0. – 0 с.
   
6. National Research Council and Institute of Medicine, Committee on the Health and Safety Implications of Child Labor. Protecting Youth at Work: Health, Safety, and Development of Working Children and Adolescents in the United States. – М.: , 0. – 0 с.
   
7. Richard Herring, Global Interdependence Center, Group of Thirty, Wharton School. Managing Foreign Exchange Risk: Essays Commissioned in Honor of the Centenary of the Wharton School, University of Pennsylvania. – М.: , 0. – 0 с.
   
8. Duane E. Sharp. Call Center Operation: Design, Operation, and Maintenance. – М.: Digital Press, 2003. – 318 с.
   
9. Theresa J. Ottina, National Association of Broadcasters, NAB Research and Planning, NAB Research, Planning. 1999 Television Financial Report. – М.: , 0. – 0 с.
   
10. Incoming Calls Management, Research Strategies International. The Multichannel Call Center Study Final Report. – М.: , 0. – 0 с.
    
11. Global Airlines. – М.: , 0. – 0 с.
    
12. Information, and Internet Polic Research Conference on Communication, Steven S. Wildman. Rethinking Rights and Regulations : Institutional Responses to New Communications Technologies (Telecommunications Policy Research Conference). – М.: , 0. – 0 с.
    
13. Brad Cleveland. ICMI's Call Center Management Dictionary: The Essential Reference for Contact Center, Help Desk and Customer Care Professionals. – М.: Call Center Press, 2003. – 209 с.
    
14. Brad Cleveland, Debbie Harne. Call Center Operations Management Handbook and Study Guide. – М.: , 0. – 0 с.
    
15. Stephen V. Monsma. Putting Faith in Partnerships : Welfare-to-Work in Four Cities (Contemporary Political and Social Issues). – М.: , 2004. – 0 с.
    
16. Garber Peter. Learning Points: 80 Activities and Actions for Call Center Excellence (Learning Points). – М.: , 2004. – 0 с.
    
17. Milan Kratochvil. Growing Modular : Mass Customization of Complex Products, Services and Software. – М.: , 2005. – 0 с.
    
18. International Council of Shopping Centers. Leisure & Lifestyle Retailing. – М.: , 2005. – 168 с.
    
19. Cam Donaldson, Karen Gerard, Craig Mitton, Stephen Jan, Virginia Wiseman. Economics of Health Care Financing: The Visible Hand; Second Edition. – М.: , 2004. – 296 с.
    
20. David L. Butler. Bottom-Line Call Center Management: Creating a Culture of Accountability and Excellent Customer Service (Improving Human Performance). – М.: , 2004. – 178 с.
    
21. National Research Council (U. S.). The Offshoring of Engineering: Facts, Unknowns, and Potential Implications. – М.: , 2008. – 240 с.
    
22. Thomas Armitt. Marketing Community-based ecotourism based in Senegal, West Africa: The potential for the development of Community-Based Ecotourism, and the challenge of marketing it to the UK. – М.: , 2009. – 84 с.
    
23. Real Bergevin, Afshan Kinder, Winston Siegel, Bruce Simpson. Call Centers for Dummies. – М.: John Wiley and Sons, Ltd, 2010. – 384 с.
    
24. The Emirates Center for Strategic Studies and Research. The Information Revolution and the Arab World: Its Impact on State and Society. – М.: I. B. Tauris, 1998. – 236 с.
    
25. Regulatory T Cells and Clinical Application. – М.: , 2008. – 592 с.
    
26. Editors Regine Eibl and Dieter Eibl. Single–Use Technology in Biopharmaceutical Manufacture. – М.: John Wiley and Sons, Ltd, 2011. – 488 с.
    
27. Associated Press. First Pet: The Presidents and Their Beloved Canines, Felines and Other Four-legged Creatures Who Made Their Homes at the White House. – М.: , 2010. – 128 с.
    
28. Philip J De Vries. Butterflies of the Costa Rica and Their Natural History V 2 – Riodinidae. – М.: , 1997. – 318 с.
    
29. Susan Stanford Doolittle. Analyzing Freud – Letters of H D, Bryher and Their Circle. – М.: , 2005. – 640 с.
    
30. Patricia J Gumport. Sociology of Higher Education – Contributions and Their Contexts. – М.: , 2007. – 336 с.
    
31. Patricia J Gumport. Sociology of Higher Education – Contributions and Their Contexts. – М.: , 2007. – 336 с.
    
32. Doolittle. Analyzing Freud – Letters of H D, Bryher and their Circle. – М.: , 2002. – 640 с.
    
33. Nancey Tatom Ammerman. Pillars of Faith – American Congregation and Their Partners. – М.: , 2005. – 360 с.
    
34. A Directory of CHRIE Member Colleges and Universities. A Guide to College Programs in Hospitality and Tourism. – М.: , 1997. – 480 с.
    
35. Edited by Richard Appelbaum, William Felstiner and Volkmar Gessner. Rules and Networks. – М.: , 2011. – 432 с.
    
36. Edited by Richard Appelbaum, William Felstiner and Volkmar Gessner. Rules and Networks. – М.: , 2011. – 432 с.
    
37. Fintan O'Toole. Ship of Fools: How Stupidity and Corruption Sank the Celtic Tiger. – М.: , 2011. – 300 с.
    
38. Robert N Bellah. Habits of the Heart – Individualism and Commitment in American Life 2e. – М.: , 2007. – 412 с.
    
39. Sophia Vasalou. Moral Agents and Their Deserts – The Character of Mu?tazilite Ethics. – М.: , 2008. – 272 с.
    
40. Rangaswamy Navamathavan and Rajkumar Nirmala. Mechanical Properties of Some III-V and II-VI Semiconductor Alloys. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
    
41. Ujjal Kumar Sur,Dipankar Mukherjee and Ashray Paul. Fabrication of low cost Supercapacitors and their characterization. – М.: LAP Lambert Academic Publishing, 2011. – 100 с.
    
42. Rameez Asif and Bushra Nawaz. Impact of Polarization Mode Dispersion and Non-linear Effects. – М.: LAP Lambert Academic Publishing, 2013. – 64 с.
    
43. Gessessew Likeleh and Tafesse Gebresenbet. FEM Analysis Of Closed Die Forging. – М.: LAP Lambert Academic Publishing, 2012. – 124 с.
    
44. Ashok Yadav,R.D. Askhedkar and S.K. Choudhary. Synthesis And Simulation Of Trolley For Patient Handling. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
    
45. S S NATH. Synthesis of semiconductor quantum dots and their applications. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
    
46. Aruna Tomar and Devendra Singh. Spray forming of Al-Si-Pb alloys and their characterization. – М.: LAP Lambert Academic Publishing, 2012. – 144 с.
    
47. Mgbeahuruike Leonard,Dike Martins Uzoma and Nwachukwu Joseph. Input of TPH in air and soil within an asphalt producing facility. – М.: LAP Lambert Academic Publishing, 2012. – 52 с.
    
48. Liaqat Ali,Mussawar Shah and Muhammad Ibrar. Handicraft And Their Effect On The People Of District Swat, Pakistan. – М.: LAP Lambert Academic Publishing, 2013. – 56 с.
    
49. Katherine Best. The Cumulative Effects of Adversity on Depression and Suicide Ideation. – М.: LAP Lambert Academic Publishing, 2010. – 144 с.
    
50. Syed Fahad Bukhari. Socio-Psychological Impact of Cancer on patients and their families. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
    
51. Keke Motseke. Call Centre Agents and Class Identity. – М.: LAP Lambert Academic Publishing, 2010. – 92 с.
    
52. Medard Twinamatsiko. Resource Based Conflicts and Their Impact on Pastoral Livelihood. – М.: LAP Lambert Academic Publishing, 2013. – 100 с.
    
53. Bernadette Nnabugwu-Otesanya. African Night Women Culture and their Health. – М.: LAP Lambert Academic Publishing, 2012. – 276 с.
    
54. Dr. Meniga Muthyalu. Marketing Practices of Forest Dependent Communities. – М.: LAP Lambert Academic Publishing, 2012. – 364 с.
    
55. Khalid Al-Jaber and Mokhtar Elareshi. The Future of News Media in the Arab World. – М.: LAP Lambert Academic Publishing, 2014. – 232 с.
    
56. Jamie Blanche,Dr. Georgie Ann Weatherby and Rebecca Jones. The Value of Life: Female Killers and the Feminine Mystique. – М.: LAP Lambert Academic Publishing, 2010. – 64 с.
    
57. James Otieno. The prevalence of crimes against property and their causes. – М.: LAP Lambert Academic Publishing, 2011. – 164 с.
    
58. Mark Moses Mantey and James Emmanuel Wanki. A Comparison of Water Policy Formulation and Implementation. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
    
59. David Lamb. Women and their Leisure?. – М.: LAP Lambert Academic Publishing, 2012. – 188 с.
    
60. Rakesh Kumar Singh,Hemant Kumar Singh and Arvind kumar singh. Studies of Physico-chemical Traits and Grain Protectants of wheat. – М.: LAP Lambert Academic Publishing, 2012. – 140 с.
    
61. Udaya kumar Dasari and Sobharani Yerra. Food and Feeding Habits of U.vittatus. – М.: LAP Lambert Academic Publishing, 2014. – 56 с.
    
62. Suchismita Das and Anima Das. Uptake And Sequestration Patterns Of Pb And Zn In Fish. – М.: LAP Lambert Academic Publishing, 2014. – 92 с.
    
63. Simion Thomas and Rajeev Vats. Traditional Medicine and their Implications for Conservation. – М.: LAP Lambert Academic Publishing, 2014. – 136 с.
    
64. Conrad Bertrand Tabi,Alidou Mohamadou and Timoleon Crepin Kofane. Solitons in DNA and Biological Implications. – М.: Scholars' Press, 2014. – 148 с.
    
65. Manoj Sharma and Om Prakash Pandey. Synthesis and Biosensing Applications of ZnS Nanoparticles. – М.: LAP Lambert Academic Publishing, 2012. – 208 с.
    
66. Atowar Rahman and Ganesh Wary. Studies of some semiconducting films and junctions. – М.: LAP Lambert Academic Publishing, 2012. – 232 с.
    
67. Husne DERELI. OBSERVATIONS OF HIGH REDSHIFT AGNs AND THEIR IMPACT ON COSMOLOGY. – М.: LAP Lambert Academic Publishing, 2011. – 88 с.
    
68. Nenad Stevanovic,Vladimir Markovic and Dragoslav Nikezic. Behavior of radon, thoron and their progeny in a room. – М.: LAP Lambert Academic Publishing, 2015. – 132 с.
    
69. Shambhoo Sharan Tripathi. Solid-State Fermentation of Agro By-Products and Production of Lipase. – М.: LAP Lambert Academic Publishing, 2013. – 56 с.
    
70. Farah Deba,Mewish Iqteder and Shagufta Naz. Isolation Optimization And Characterization Of Cellulolytic Bacteria. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
    
71. Dr.Pallavi Sayal,Dr.Kanwardeep Singh and Dr.Pushpa Devi. Urinary Bacteria and Biofilm-A Research. – М.: LAP Lambert Academic Publishing, 2014. – 144 с.
    
72. Annelise Madeline Bunce,Heidi Abrahamse and Denise Hawkins. The effect of Calendula Officinalis 3cH and Low Level Laser Therapy. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
    
73. Shikha Sharma,Subin M. Thomas and Pratima Akolkar. Detection And Isolation Of Microbes And Their Phages From River Water. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
    
74. Raghvendra Pratap Singh and G. Manchanda. Microbial identification and their prospective: User Manual. – М.: LAP Lambert Academic Publishing, 2014. – 104 с.
    
75. Uzma Manzoor and Masarrat Haseeb. Pest complex of Pea and their management. – М.: LAP Lambert Academic Publishing, 2014. – 72 с.
    
76. Imran Ali Sani and Shahjahan Shabbir Ahmed. How To Know Insect And Their Orders. – М.: LAP Lambert Academic Publishing, 2014. – 68 с.
    
77. Saiful Irwan Zubairi,Mohamad Roji Sarmidi and Ramlan Abdul Aziz. The Yield and Bioactivity of Rotenone Extracted from Derris Elliptica. – М.: LAP Lambert Academic Publishing, 2012. – 236 с.
    
78. Hoa Van Ba and Seong PilNam. Nutritional values of meat by-products and their future utilization. – М.: LAP Lambert Academic Publishing, 2014. – 56 с.
    
79. Sonia George,Shakeel Ahmad Jatoi and Nasir M. Minhas. Drought Stress Tolerance and Biochemical Evaluation of Tomato. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
    
80. Biswajit Goswami and Shyam Sundar Dana. Impact Of KVK On Knowledge And Adoption Of Scientific Fish Culture. – М.: LAP Lambert Academic Publishing, 2013. – 148 с.
    
81. Abdul Rashid Khilji and Zubair Ahmad. Factors Affecting Working Efficiency Of Agricultural Staff. – М.: LAP Lambert Academic Publishing, 2014. – 80 с.
    
82. P. Veeranagappa,V.R. Ramakrishnaparama and S. Previna. Influence of sources and levels of sulphur on sunflower and groundnut. – М.: Scholars' Press, 2014. – 296 с.
    
83. M.H. Shankara,M. Shivamurthy and B.N. Manjunatha. Farmers’ Perception of Climate Change and their Adaptations. – М.: LAP Lambert Academic Publishing, 2013. – 196 с.
    
84. Monique Mukanyandwi-Ndahayo and Sophonie Ndahayo. University Students' Eating Patterns and their Academic Performance. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
    
85. Kifayatullah Khan,Hizbullah Khan and Yonglong Lu. Environmental Concentrations of Heavy Metals and Their Health Impacts. – М.: LAP Lambert Academic Publishing, 2014. – 200 с.
    
86. Malathi Subramanium and Mohan Sreenivasan. Biological control of onion basal rot disease. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
    
87. Mr. Muhammad Shahbaz,Prof. Dr. Anwar-ul-Hassan and Wazir Ahmed. Improving growth and Yield of Okra through Slurry and compost application. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
    
88. S. Angles and S.B. Hosamani. Impact of Globalization on Production and Export of Turmeric in India. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
    
89. Pukhram Bhumita,Rajendra D. Solanki and D. Kumar. Insect Pests of Brinjal and Management of Fruit and Shoot Borer. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
    
90. Sucheta Bansal and Sanjeev Joshi. Game of Genes in Health and Disease. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
    
91. Jing Zhou. Electronic properties of model molecular electronics and catalyst. – М.: LAP Lambert Academic Publishing, 2012. – 172 с.
    
92. Kittappa. M. Mahadevan and Harishkumar. H. Narayana. Synthesis, Fluorescence and Liquid Crystal Properties of Coumarins. – М.: LAP Lambert Academic Publishing, 2012. – 284 с.
    
93. Diksha Katiyar and R. P. Tripathi. Design and synthesis of potential chemotherapeutic agents. – М.: LAP Lambert Academic Publishing, 2014. – 196 с.
    
94. Sampath Malathi and Sengottuvelan Balasubramanian. Synthesis Of Copper Nanoparticles And Their Biomedical Applications. – М.: LAP Lambert Academic Publishing, 2012. – 52 с.
    
95. Shashi Kalia and Kamakshi Lumba. Dithiocarbazates and their transition metal complexes. – М.: LAP Lambert Academic Publishing, 2009. – 96 с.
    
96. Rakesh Tada,Pankaj Nariya and Manish Shah. An approach to Study of Thiosemicarbazone And their metal complexes. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
    
97. Manas Pratim Boruah and Jyotirekha G. Handique. Free Radicals And Their Biological Damage: Role Of Antioxidants. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
    
98. Bharat Makwana and Keyur Bhatt. Synthesis of Prodigious Supramolecules and Their Characterization. – М.: Scholars' Press, 2014. – 72 с.
    
99. Sandeep Kar. Urban atmospheric particulates and their effect on tree canopies. – М.: LAP Lambert Academic Publishing, 2012. – 348 с.
    
100. ADOYO LAJI. Planning Challenges of Small Urban Centers: The case of Awasi center. – М.: LAP Lambert Academic Publishing, 2013. – 152 с.
     
101. Kamal Rawal and Ram Ramaswamy. Identification and Characterization of Complex Biological Signals. – М.: LAP Lambert Academic Publishing, 2011. – 156 с.
     
102. Bedanie Gemechu Bulty and Emana Getu. Analysis of Stem borers and their parasitoids in Maize and Sorghum. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
     
103. Duysal Askun Celik. Call Centers' Quality of Working Life. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
     
104. Maciej Molak. Methodology of Evaluation of Cross-border Impacts and Cooperation. – М.: LAP Lambert Academic Publishing, 2011. – 76 с.
     
105. Simenew Keskes and Gezahegne Mamo. Working Equids of Ethiopia. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
     
106. Mithun Rudrapal and Dipak Chetia. Malaria: Chemotherapy and Development of Novel Antimalarial Agents. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
     
107. Vijay Agarwal,Meenakshi Bajpai and Arundhati Bhattacharya. Solid dosage form of Senna leaves powder and their extract. – М.: LAP Lambert Academic Publishing, 2014. – 112 с.
     
108. Harshdeep Dhaliwal,Divya Rana and Abhijeet Singh. Green synthesis of silver nanoparticles and their evaluation. – М.: LAP Lambert Academic Publishing, 2014. – 56 с.
     
109. Raghuwar Dayal Singh and Sabita M. Ram. Remineralizing Agents And Their Effect On Freshly Bleached Teeth. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
     
110. Deepika Kapoor and Neeraj Mahajan. Oral Habits And Their Management. – М.: LAP Lambert Academic Publishing, 2012. – 240 с.
     
111. Jaydhaval Vora and Natasha Kalia. To Evaluate Effect of Dentin Bonding Agents on Properties of Amalgam. – М.: LAP Lambert Academic Publishing, 2013. – 56 с.
     
112. Deepti Dhingra and Manpreet Kaur. Traumatic Injuries of permanent teeth and their management. – М.: LAP Lambert Academic Publishing, 2012. – 164 с.
     
113. Md. Shamim Reza and Mohammed Nasser. Improved Measures of Kurtosis And Their Application in ICA. – М.: LAP Lambert Academic Publishing, 2012. – 184 с.
     
114. B.Veera Raghava Reddy,Balasiddamuni Pagadala and G. Mokesh Rayalu. Analysis of Transformations and Their Applications in Statistics. – М.: LAP Lambert Academic Publishing, 2013. – 172 с.
     
115. Cihangir Ertaban. Call Center Staffing and Shift Optimization. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
     
116. Shapla Shirin. Maximum and Minimum of Triangular Fuzzy Numbers and Their Graphs. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
     
117. Ayman Shehata Mohammed Ahmed El-Shazly. A Study of Some Special Functions and Polynomials. – М.: LAP Lambert Academic Publishing, 2013. – 64 с.
     
118. Lucie Felixova. Mathematical Methods of Optimal Control Theory and Their Applications. – М.: LAP Lambert Academic Publishing, 2011. – 72 с.
     
119. Njuki Peter Ngari. The Contrastive Tone Patterns and their Function in Kimbeere. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
     
120. Sarosha Pillay. Sensory Compatibility of Children with Autism and their Mothers. – М.: LAP Lambert Academic Publishing, 2011. – 172 с.
     
121. Lemma W/Michael. EFL Learners' Listening Strategies Use and Their Learning Preferences. – М.: LAP Lambert Academic Publishing, 2013. – 100 с.
     
122. Getachew Shambel and Chanyalew Seyum. Review of Food Security status and Cooping Mechanisms in Ethiopia. – М.: LAP Lambert Academic Publishing, 2011. – 360 с.
     
123. Vitaly Victorovich Borodin. The tourist organizations and their associations activity efficiency. – М.: LAP Lambert Academic Publishing, 2012. – 236 с.
     
124. Waed Alahmad and Mahmoud Alawi. Analysis of pharmaceuticals in wastewater and their photodegradation. – М.: LAP Lambert Academic Publishing, 2012. – 120 с.
     
125. Azad P. and Likhitha K. Impact of Migration on Livelihood of Migrants and Their Family. – М.: LAP Lambert Academic Publishing, 2012. – 124 с.
     
126. Shadrack Natamba. Waste management practices and their implications to development. – М.: LAP Lambert Academic Publishing, 2014. – 112 с.
     
127. Abiodun O. Otunaiya. Economics of Inorganic Fertilizer. – М.: LAP Lambert Academic Publishing, 2014. – 224 с.
     
128. Karen Chouinard. Constraints for Leading in the Call Center Environment. – М.: LAP Lambert Academic Publishing, 2014. – 68 с.
     
129. Raj Shravanthi Andukuri and Ajjan N. Analysis of Customer Perception, Expectation and the Service Gap. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
     
130. Rabel Catayoc. Work Habits of Call Center Agents and Their Implications. – М.: LAP Lambert Academic Publishing, 2014. – 68 с.
     
131. Swarupa Pelleti. Quality of Work Life of Doctors in Public and Private Hospitals. – М.: LAP Lambert Academic Publishing, 2014. – 288 с.
     
132. Badri Yadav and Shri krishna Mishra. A study of libray reading habits of the students. – М.: LAP Lambert Academic Publishing, 2013. – 168 с.
     
133. Brown Onguko. The play-concept and its implications for education. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
     
134. Emmanuel Affum-Osei,Eric Asante Adom and Josephine Barnie. Academic Achievement:The Role of Stress, Self-concept and Motivation. – М.: LAP Lambert Academic Publishing, 2014. – 60 с.
     
135. Louisa Nyamaah. Academic and Work Performance of Management Studies Graduates. – М.: LAP Lambert Academic Publishing, 2012. – 176 с.
     
136. Buket Demirel and Mualla Erk?l?c. Architecture and Public Dialogue: The role of Architecture Centers. – М.: LAP Lambert Academic Publishing, 2011. – 128 с.
     
137. Soham Sundar Chakraborty,Rajeev Kumar and P. P. Chakrabarti. Static Analysis and optimization of Object Oriented Systems. – М.: , 2012. – 120 с.
     
138. Library of Congress, Susan Reyburn and Athena Angelos. Football Nation. – М.: , 2013. – 256 с.
     
139. Giambattista Rossi, Anna Semens, Jean Francois Brocard. Sports Agents and Labour Markets: Evidence from World Football. – М.: Routledge, 2016. – 226 с.
     
140. Architectural Renderings: Construction and Design Manual. – М.: , . –  с.
     

Лучшие результаты

Дополнительные результаты

1. Построение call-центра с нуля. О. Алексеенко, "БДМ. Банки и деловой мир", № 12, декабрь 2007.
2. Банковский call-центр как инструмент работы с "проблемными" клиентами. А. А. Крылов, "Банковское кредитование", № 5, сентябрь-октябрь 2007.
3. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
4. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
5. Большое будущее call-центров. М. Рогозин, "Кадровый менеджмент", № 8, ноябрь 2006.
6. 10 болезней российских call-центров. В. Аниканов, "Банковское дело в Москве", № 11, ноябрь 2006.
7. Бюджетирование страховой компании на базе Oracle Enterprise Planning and Budgeting. Д.В. Лесоводский, "Финансовый менеджмент в страховой компании", № 3, III квартал 2006.
8. Call-центр нельзя купить, но можно построить!. В. Аниканов, "Банковское дело в Москве", № 5, май 2006.
9. МДМ-Банк: история одного call-центра. "Банковское дело в Москве", № 4, апрель 2006.
10. Внедрение call-центров и CRM-решений - новый этап в развитии бизнеса. интервью с К. Кишинским, вице-президентом FrontRange Solutions по центрам обработки вызовов и Д. Барышевым, директором по продажам FrontRange Solutions в России и СНГ. Л. Беккер, "Банковское дело в Москве", № 4, апрель 2006.
11. Три кита call-центра. К. Гордеев, "Банковское дело в Москве", № 4, апрель 2006.
12. Мотивация достижений для сотрудников call-центра. В. Правоторов, "Кадровый менеджмент", № 2, март 2006.
13. Партнерство вместо подчинения. интервью с Дезо Хорватом, деканом Schulich School of Business. Р. Крецул, "Кадровый менеджмент", № 1, февраль 2006.
14. Тренер должен любить людей. интервью со С. Ивановой, старшим партнером, тренером-консультантом KPG Training Center Ivanova & Lebedeva. "Управление персоналом", № 12, июнь 2005.
15. Call-центр - "Момент истины". "Банковское дело в Москве", № 4, апрель 2005.
16. Call-центры как средство повышения эффективности бизнеса. И. Аглицкий, "Финансовая газета", № 12, март 2005.
17. Банковский call-центр: взгляд "со стороны". М. Смирнов, "Банковское дело в Москве", № 2, февраль 2005.
18. Медицинская информатика в Web of Science: доля России в мировом публикационном потоке. Н.Г. Куракова, Л.А. Цветкова, "Врач и информационные технологии", № 4, июль-август 2012.
19. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
20. Ужин в темноте в стиле Малевича и Новый год в Хаммере". Что может выть лучше?". интервью с Н. Саниной, индивидуальным предпринимателем и креативным директором компании "San and stars". М. Сипатова, "Арсенал предпринимателя", N 12, декабрь 2011 г.
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