Год выпуска: 2008 Издательство: Страниц: 832 ISBN: 0275992713
Описание
Business success depends on employee innovation, drive, skill, endurance, and dedication. "Engaged employees," studies show, provide tangible advantages to the organization and its bottom line: greater customer satisfaction, reduced turnover, higher productivity, improved profitability, better safety results, and higher stock prices. In contrast, the Gallup Organization has discovered that disengaged workers cost U.S. business between $250 billion and $350 billion each year. How do you engage employees and, in turn, create the high-performance organization? With a different emphasis in each volume, that's what this set is all about. From the latest theories on motivation to innovations in HR to methods to increase employee retention, it provides the essential insights and tools managers, leaders, and HR people need to find new ways to succeed--while keeping employees happy, productive, and loyal. Employees know that cradle-to-grave--or even week-to-week--employment security is a thing...
