The Business Shrink The Disgruntled Employee: Manage Challenging Staff Without Losing Your Mind (Business Shrink, Understanding the Strategy and Psychology of Business)
Год выпуска: 2008 Автор: Peter Morris, Peter Laufer Издательство: Страниц: 304 ISBN: 1598694146
Описание
Do your employees plan exit strategies around the water cooler?Are your office hallways filled with nasty gossip? Is your productivity shrinking and your profits dissolving? As a manager, every day you're faced with disgruntled employees. Now Peter Morris, host of the popular radio show "The Business Shrink," draws on his long experience to help you fix these problems. Gleaning tips from experts such as CNN commentator Lou Dobbs and job search guru Martin Yate, Morris shows you how to: Give workers strong, positive feedbackBreak the endless chain of blaming and backstabbingAbolish poor employee performance and boost productivityNip cases of harassment and bullying in the budUsing sample scenarios, workplace quizzes, and actual examples from Morris's show, you'll learn how to create a harmonious workplace and how to turn disgruntled workers into productive, committed employees.Peter Morris is a successful businessman who earned his undergraduate degree from Princeton and his law degree...
