Measure What Matters to Customers: Using Key Predictive Indicators

Похожие книги

1. Bernard Marr. Key Performance Indicators (KPI): The 75 measures every manager needs to know (Financial Times Series). – М.: FT Press, 2012. – 376 с.
   
2. Robert Spector, Patrick D. McCarthy. The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry. – М.: , 2012. – 224 с.
   
3. Bryan Bergeron. Essentials of CRM: A Guide to Customer Relationship Management (Essentials Series). – М.: , 0. – 0 с.
   
4. Christopher Elmore APM. The Argument to Automate: Using Innovation To Inspire, Not Fire (Volume 1). – М.: , 2012. – 148 с.
   
5. Peter Block. The Answer To How Is Yes: Acting On What Matters. – М.: , 2012. – 264 с.
   
6. Bob Nelson. Please Don't Just Do What I Tell You, Do What Needs to Be Done : Every Employee's Guide to Making Work More Rewarding. – М.: , 0. – 0 с.
   
7. Monique Greenwood. Having What Matters : The Black Woman's Guide to Creating the Life You Really Want. – М.: , 0. – 0 с.
   
8. H. Val Peterson. Communication is the Key. – М.: , 0. – 0 с.
   
9. Jeffrey Hollender, Stephen Fenichell. What Matters Most: How a Small Group of Pioneers Is Teaching Social Responsibility to Big Business, and Why Big Business Is Listening. – М.: , 0. – 0 с.
   
10. Anthony L. Politano. Chief Performance Officer: Measuring What Matters, Managing What Can Be Measured. – М.: iUniverse, 2003. – 124 с.
    
11. Jeffrey Hollender, Stephen Fenichell. What Matters Most: How A Small Group of Pioneers Is Teaching Social Responsibility To Big Business, and Why Big Business Is Listening. – М.: , 2006. – 326 с.
    
12. Orit Gadiesh, Hugh Macarthur. Lessons from Private Equity Any Company Can Use. – М.: Harvard Business School Press, 2008. – 126 с.
    
13. Andreas Golze, Mark Sarbiewski, Alain Zahm. Optimize Quality for Business Outcomes: A Practical Approach to Software Testing, 3rd Edition. – М.: , 2008. – 304 с.
    
14. Jan Vermeiren. How to REALLY use LinkedIn. – М.: , 2009. – 200 с.
    
15. Ronald J. Baker. Measure What Matters to Customers: Using Key Predictive Indicators. – М.: Wiley, 2006. – 208 с.
    
16. Nthulane Makgato. Key Performance Indicators analysis for the SAPS Vehicle Depot. – М.: LAP Lambert Academic Publishing, 2013. – 56 с.
    
17. Fraud Analytics Using Descriptive, Predictive, and Social Network Techniques: A Guide to Data Science for Fraud Detection. – М.: , . –  с.
    

Образцы работ

Задайте свой вопрос по вашей теме

		Гладышева Марина Михайловна marina@studentochka.ru +7 911 822-56-12 с 9 до 21 ч. по Москве.