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  1. Ronald J. Baker. Measure What Matters to Customers: Using Key Predictive Indicators. – М.: Wiley, 2006. – 208 с.

Дополнительные результаты

  1. Bernard Marr. Key Performance Indicators (KPI): The 75 measures every manager needs to know (Financial Times Series). – М.: FT Press, 2012. – 376 с.
  2. Alan Fairweather. How to Make Sales When you Don't Like Selling. – М.: , 2012. – 160 с.
  3. J. Bruce Jones. How to Stand Out Online: Simple Techniques to be Found Online Using Social Media and the Web. – М.: , 2012. – 34 с.
  4. Robert Spector, Patrick D. McCarthy. The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry. – М.: , 2012. – 224 с.
  5. Frank Eliason. At Your Service: How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques. – М.: , 2012. – 216 с.
  6. Damian Ryan, Calvin Jones. Understanding Digital Marketing: Marketing Strategies for Engaging the Digital Generation. – М.: , 2012. – 297 с.
  7. Anthony Saunders, Linda Allen. Credit Risk Measurement: New Approaches to Value at Risk and Other Paradigms, 2nd Edition. – М.: , 0. – 0 с.
  8. Sallie Sherman, Joseph Sperry, Samuel Reese. The Seven Keys to Managing Strategic Accounts. – М.: McGraw-Hill, 2003. – 256 с.
  9. Bryan Bergeron. Essentials of CRM: A Guide to Customer Relationship Management (Essentials Series). – М.: , 0. – 0 с.
  10. Carolin Wobben. Brand Extensions: Keys to success in international marketing. – М.: , 2012. – 108 с.
  11. Christopher Elmore APM. The Argument to Automate: Using Innovation To Inspire, Not Fire (Volume 1). – М.: , 2012. – 148 с.
  12. James Wedmore. The YouTube Marketing Book: How To Build Your Brand and Grow Your Business on the World's 3rd Largest Website (Volume 1). – М.: , 2012. – 76 с.
  13. Peter Block. The Answer To How Is Yes: Acting On What Matters. – М.: , 2012. – 264 с.
  14. Bob Nelson. Please Don't Just Do What I Tell You, Do What Needs to Be Done : Every Employee's Guide to Making Work More Rewarding. – М.: , 0. – 0 с.
  15. Monique Greenwood. Having What Matters : The Black Woman's Guide to Creating the Life You Really Want. – М.: , 0. – 0 с.
  16. Alan L. Sklover. Fired, Down-Sized, or Laid-Off: What Your Employer Doesn't Want You to Know About How to Fight Back. – М.: , 0. – 0 с.
  17. John Haltiwanger, Haltiwanger, Marilyn Manser, Robert H. Topel, Conference on Research in Income and Wealth. Labor Statistics Measurement Issues (Studies in Income and Wealth, Vol 60). – М.: , 0. – 0 с.
  18. Peter Block. The Answer to How Is Yes: Acting On What Matters. – М.: , 0. – 0 с.
  19. Lior Arussy. The Experience! How to Wow Your Customers and Create a Passionate Workplace. – М.: CMP Books, 2002. – 128 с.
  20. Carrie Menkel-Meadow, Michael Wheeler. What's Fair : Ethics for Negotiators. – М.: , 0. – 0 с.
  21. Evelina M. Tainer. Using Economic Indicators to Improve Investment Analysis, 2nd Edition. – М.: , 0. – 0 с.
  22. Martha Hill. The Panel Study of Income Dynamics: A User's Guide (Guides to Major Social Science Data Bases). – М.: , 0. – 0 с.
  23. David C. Swaddling, Charles Phd Miller. Customer Power : How to Grow Sales and Profits in a Customer-Driven Marketplace. – М.: , 0. – 0 с.
  24. R. J. Kopp, W. W. Pommerehne, N. Schwarz. Determining the Value of Non-Marketed Goods: Economics, Psychological, and Policy Relevant Aspects of Contingent Valuation Methods (Studies in Risk and Uncertainty, No 10). – М.: , 0. – 0 с.
  25. Peter Block. The Answer to How Is Yes: Acting on What Matters. – М.: , 0. – 0 с.
  26. Esther Blumenfeld, Lynne Alpern. Humor at Work: The Guaranteed, Bottom-Line, Low Cost, High-Efficiency Guide to Success Through Humor. – М.: Peachtree Publishers, 1993. – 256 с.
  27. Bob Popyk. Here's My Card: How to Network Using Your Business Card to Actually Create More Business. – М.: , 0. – 0 с.
  28. Tom Gorman. The Complete Idiot's Almanac of Business Letters and Memos. – М.: , 0. – 0 с.
  29. H. Val Peterson. Communication is the Key. – М.: , 0. – 0 с.
  30. Russ Smith. Federal Applications That Get Results: From SF 171s to Federal-Style Resumes. – М.: Impact Publications, 0. – 256 с.
  31. Judith Hale. Performance Based Evaluation: Tools and Techniques to Measure the Impact of Training. – М.: , 0. – 0 с.
  32. James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger. The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value. – М.: , 0. – 0 с.
  33. Heidi Collins. Corporate Portals: Revolutionizing Information Access to Increase Productivity and Drive the Bottom Line. – М.: , 0. – 0 с.
  34. V. R., Ph.D. Buzzotta, R. E., Ph.D. Lefton, Alan, Ph.D. Cheney, Ann, Ph.D. Beatty. Making Common Sense Common Practice: Achieving High Performance Using What You Already Know. – М.: , 0. – 0 с.
  35. Stanley A. Brown, Moosha Gulycz. Performance-Driven CRM: How to Make Your Customer Relationship Management Vision a Reality. – М.: John Wiley and Sons, Ltd, 2002. – 320 с.
  36. Meryl Runion, Meryl Runion. How to Use Power Phrases to Say What You Mean, Mean What You Say, & Get What You Want. – М.: , 0. – 0 с.
  37. Hyrum W. Smith. What Matters Most : The Power of Living Your Values. – М.: , 0. – 0 с.
  38. J. Elaine Spear. Salon Client Care: How to Maximize Your Potential for Success. – М.: , 0. – 0 с.
  39. George Hager, Eric Pianin. Balancing Act: Washington's Troubled Path to a Balanced Budget. – М.: , 0. – 0 с.
  40. Jeffrey Hollender, Stephen Fenichell. What Matters Most: How a Small Group of Pioneers Is Teaching Social Responsibility to Big Business, and Why Big Business Is Listening. – М.: , 0. – 0 с.
  41. Charles C. Poirier & Michael J. Bauer. E-Supply Chain: Using the Internet to Revolutionize Your Business. – М.: Berrett-Koehler Publishers, 2000. – 256 с.
  42. Israel Nelken. Implementing Credit Derivatives: Strategies and Techniques for Using Credit Derivatives in Risk Management (Irwin Library of Investment & Finance). – М.: , 0. – 0 с.
  43. David Lawrence. Measuring and Managing Derivative Market Risk. – М.: , 0. – 0 с.
  44. Richard Yamarone. The Trader's Guide to Key Economic Indicators. – М.: , 0. – 0 с.
  45. Frederick E. Webster. Market-Driven Management : How to Define, Develop, and Deliver Customer Value (Wiley Series on Marketing Management). – М.: , 0. – 0 с.
  46. Ezey M. Dar-El. Human Learning: From Learning Curves to Learning Organizations (International Federation for Information Processing). – М.: , 0. – 0 с.
  47. Shirley Roberts. Harness the Future: The 9 Keys to Emerging Consumer Behaviour. – М.: , 0. – 0 с.
  48. Robert C. Blattberg, Gary Getz, Jacquelyn S. Thomas. Customer Equity: Building and Managing Relationships As Valuable Assets. – М.: Harvard Business School Press, 2001. – 228 с.
  49. Uly Meixner, Erich Mock. The "OH Norman" Diary: The Moment of Truth - Selling to Your Customer's Needs. – М.: , 0. – 0 с.
  50. Hans Peter Brondmo. The Engaged Customer: Using the New Rules of Internet Direct Marketing to Create Profitable Customer Relationships. – М.: , 0. – 0 с.
  51. Andrew Griffiths. 101 Ways to Really Satisfy Your Customers: How to Keep Your Customers and Attract New Ones. – М.: , 0. – 0 с.
  52. Lynn M. Thomas. Irresistible Businesses: Dazzling And Delighting Customers For Life!. – М.: , 0. – 0 с.
  53. Seth Godin. Unleashing the Ideavirus. – М.: Hyperion Press, Do You Zoom, 2001. – 240 с.
  54. Denison Hatch. Method Marketing: How to Make a Fortune by Getting Inside the Heads of Your Customers. – М.: , 0. – 0 с.
  55. Richard J. Schonberger. Building a Chain of Customers: Linking Business Functions to Create World Class Company. – М.: , 0. – 0 с.
  56. Dawn Iacobucci. Networks in Marketing. – М.: , 0. – 0 с.
  57. David Shepard Associates. The New Direct Marketing: How to Implement A Profit-Driven Database Marketing Strategy. – М.: , 0. – 0 с.
  58. Linda Richardson. Stop Telling, Start Selling: How to Use Customer-Focused Dialogue to Close Sales. – М.: , 0. – 0 с.
  59. Robert G. Allen. Multiple Streams of Income: How to Generate a Lifetime of Unlimited Wealth, Second Edition. – М.: , 0. – 0 с.
  60. Jennifer Hofmann. Live and Online! : Tips, Techniques and Ready-to-Use Activities for the Virtual Classroom. – М.: , 0. – 0 с.
  61. Susan Hodgkinson. The Leader's Edge : Using Personal Branding to Drive Performance and Profit. – М.: , 2005. – 0 с.
  62. Jay B. Crawford. What Not To Do When Seeking Employment. – М.: , 2004. – 0 с.
  63. John J. Murphy. Converting Customer Value : From Retention to Profit. – М.: , 2005. – 0 с.
  64. Anthony L. Politano. Chief Performance Officer: Measuring What Matters, Managing What Can Be Measured. – М.: iUniverse, 2003. – 124 с.
  65. Bob Phelps. Smart Business Metrics: Measure What Really Counts & Manage What Makes The Difference. – М.: , 2004. – 0 с.
  66. John A. Davis. Magic Numbers for Consumer Marketing : Key Measures to Evaluate Marketing Success. – М.: , 2005. – 0 с.
  67. Diane Berenbaum, Tom Larkin. How to Talk to Customers: Create a Great Impression Every Time withMAGIC. – М.: , 2007. – 224 с.
  68. David Nickson, Suzy Siddons. Project Management Disasters & How to Survive Them. – М.: , 2006. – 226 с.
  69. Jeffrey Hollender, Stephen Fenichell. What Matters Most: How A Small Group of Pioneers Is Teaching Social Responsibility To Big Business, and Why Big Business Is Listening. – М.: , 2006. – 326 с.
  70. Lisa L. Haneberg. Focus Like a Laser Beam: 10 Ways to Do What Matters Most. – М.: , 2006. – 160 с.
  71. Sheila Mello, Wayne Mackey, Ronald Lasser, Richard Tait. Value Innovation Portfolio Management: Achieving Double-digit Growth Through Customer Value. – М.: , 2006. – 273 с.
  72. Orit Gadiesh, Hugh Macarthur. Lessons from Private Equity Any Company Can Use. – М.: Harvard Business School Press, 2008. – 126 с.
  73. Andreas Golze, Mark Sarbiewski, Alain Zahm. Optimize Quality for Business Outcomes: A Practical Approach to Software Testing, 3rd Edition. – М.: , 2008. – 304 с.
  74. Elizab McMillan. Complexity, Management and the Dynamics of Change: Challenges for Practice. – М.: , 2008. – 243 с.
  75. Elizab McMillan. Complexity, Management and the Dynamics of Change: Challenges for Practice. – М.: , 2008. – 243 с.
  76. Bob E. Hayes. Measuring Customer Satisfaction and Loyalty, Third Edition: Survey Design, Use, and Statistical Analysis Methods. – М.: ASQ Quality Press, 2008. – 312 с.
  77. Carl Henry. The People Approach To Customer Service. – М.: , 2008. – 156 с.
  78. Plunkett's Chemicals, Coatings & Plastics Industry Almanac: Chemicals, Coatings & Plastics Industry Market Research, Statistics, Trends & Leading Companies ... Coatings, & Plastics Industry Almanac). – М.: , 2008. – 534 с.
  79. Peter Raulerson, Jean-Claude Malraison, Antoine Leboyer. Building Routes to Customers: Proven Strategies for Profitable Growth. – М.: , 2009. – 194 с.
  80. Jan Vermeiren. How to REALLY use LinkedIn. – М.: , 2009. – 200 с.
  81. Paul Potargent. Pro-activity: Save costs & Optimize profit. – М.: , 2010. – 192 с.
  82. Kulle Tarnov. Making EU projects successful - what matters most: How to develop your proposal and form the needed consortium. – М.: , 2010. – 132 с.
  83. Ronald J. Baker. Measure What Matters to Customers: Using Key Predictive Indicators. – М.: Wiley, 2006. – 208 с.
  84. Roger Parker. Design to Sell – Use Microsoft Publisher to Plan, Write and Design Great Marketing Pieces. – М.: , 2006. – 288 с.
  85. Paolo Fornasini. The Uncertainty in Physical Measurements: An Introduction to Data Analysis in the Physics Laboratory. – М.: , 2008. – 301 с.
  86. Bendix Carstensen. Comparing Clinical Measurement Methods. – М.: , 2010. – 176 с.
  87. Jack Umstatter. Ready–to–Use Sentence Activities. – М.: , 1999. – 160 с.
  88. Jack Umstatter. Ready–to–Use Word Activities. – М.: , 1999. – 160 с.
  89. Jack Umstatter. Ready–to–Use Prewriting and Organization Activities. – М.: , 1999. – 160 с.
  90. Jack Umstatter. Ready–to–Use Portfolio Development Activities. – М.: , 1999. – 138 с.
  91. T.P. Nelson. Alternative Formulations and Packaging to Reduce Use of Chlorofluorocarbons. – М.: , 2010. – 373 с.
  92. Sheila Curran Bernard. Archival Storytelling: A Filmmaker's Guide to Finding, Using, and Licensing Third-Party Visuals and Music. – М.: , 2010. – 336 с.
  93. Joe Fleischer. The Complete Guide to Customer Support. – М.: , 2010. – 272 с.
  94. Jussi Suikkanen. Essays on Derek Parfit?s On What Matters. – М.: , 2009. – 168 с.
  95. Mark Siskin. Siskin: Instructors Manual To Accompany Using Minitab With Statistics For Business & Economics (pr Only). – М.: , 1992. – 0 с.
  96. Alexander W. Astin. What Matters in College?. – М.: , 1997. – 512 с.
  97. Evangelos Petroutsos. Wiley Pathways Introduction to Programming using Visual Basic. – М.: , 2007. – 560 с.
  98. James Elkins. What Happened to Art Criticism?. – М.: , 2004. – 100 с.
  99. Milind M. Lele. The Customer is Key. – М.: , 1987. – 260 с.
  100. Anthony Cunningham. The Heart of What Matters – The Role for Literature in Moral Philosophy. – М.: , 2001. – 310 с.
  101. Evangelos Petroutsos. Wiley Pathways Introduction to Programming using Visual Basics Project Manual. – М.: , 2007. – 288 с.
  102. Jimmy Jacobs. Fly–Fishing the South Atlantic Coast – Where to Find Game Fish from North Carolina?s Outer Banks to the Florida Keys. – М.: , 2000. – 0 с.
  103. David Parmenter. Key Performance Indicators. – М.: , 2007. – 256 с.
  104. Thomas J. Schriber. An Introduction to Simulation Using GPSS/H. – М.: , 1990. – 464 с.
  105. Charles Dierbach. Introduction to Programming Using Python. – М.: , 2011. – 540 с.
  106. Ff Furstenberg. Divided Families – What Happens to Children When Parents Part. – М.: , 1991. – 152 с.
  107. Frank Furstenberg. Divided Families – What Happens to Children When Parents Part (Paper). – М.: , 1994. – 152 с.
  108. JD VOWELL. Vowell: Db2: The Complete Guide To Implementation & Use. – М.: , 1993. – 0 с.
  109. Richard Yamarone. The Trader?s Guide to Key Economic Indicators. – М.: , 2004. – 268 с.
  110. Ljubomir Perkovic. Introduction to Programming Using Python. – М.: , 2011. – 504 с.
  111. Dunn. What Happened to Religious Education?. – М.: , 1958. – 0 с.
  112. Tom Fuller. The Complete Guide to Eastern Hatches – What Flies to Fish, When and Where. – М.: , 2006. – 240 с.
  113. Linda M. Lash. The Complete Guide to Customer Service. – М.: , 1988. – 240 с.
  114. Rose Arce, Soledad O'Brien. The Next Big Story: My Journey Through the Land of Possibilities (Playaway Adult Nonfiction). – М.: , 2011. – 48 с.
  115. Jose Luis Falconi. Ad Usum: To Be Used. – М.: , 2007. – 98 с.
  116. EA KELLY. Kelly: An ?invitation? To Mvs Using Cobol (pr Only ). – М.: , 1989. – 232 с.
  117. Stop Telling, Start Selling: How To Use Customer-Focused Dialogue To Close Sales. – М.: , 1997. – 272 с.
  118. The Road To Organic Growth. – М.: , 2011. – 224 с.
  119. The Social Customer: How Brands Can Use Social Crm To Acquire, Monetize, And Retain Fans, Friends, And Followers. – М.: , 2011. – 272 с.
  120. Alistair Croll, Benjamin Yoskovitz. Lean Analytics: Use Data to Build a Better Startup Faster. – М.: O'Reilly Media, 2013. – 448 с.
  121. ANDY-AL-AFFENDI ABDULLAH and Faieza Abdul Aziz. PRODUCT DEVELOPMENT PROCESS IMPROVEMENT. – М.: LAP Lambert Academic Publishing, 2011. – 76 с.
  122. Syuhaida Ismail. Key Performance Indicators for Private Finance Initiative in Malaysia. – М.: LAP Lambert Academic Publishing, 2011. – 316 с.
  123. S. O. Olatunji,U. O. Igbokwe and Nnenna D. Mkpa. Measurement of Attitude to Agricultural Science. – М.: LAP Lambert Academic Publishing, 2015. – 148 с.
  124. Alagarsamy Nithya Devi and V. Ponnuswamy. SCREENING OF BANANA GERMPLASM FOR RESISTANCE AND TOLERANCE TO NEMATODE. – М.: LAP Lambert Academic Publishing, 2011. – 212 с.
  125. Carmella R. Bartimole,Michael R. Cummings and Jenifer Lawrence. Teens Who Attempt Suicide: Profile of Survivors. – М.: Scholars' Press, 2014. – 148 с.
  126. DOROTHY MPABANGA. The Key Performance Indicator(KPI)based Performance Management System. – М.: LAP Lambert Academic Publishing, 2010. – 436 с.
  127. Hubert P. B. Virtos. Van Fuel Efficiency Measurement using Data Envelopment Analysis. – М.: LAP Lambert Academic Publishing, 2011. – 348 с.
  128. Nthulane Makgato. Key Performance Indicators analysis for the SAPS Vehicle Depot. – М.: LAP Lambert Academic Publishing, 2013. – 56 с.
  129. Soutrik Banerjee,Georgina Corte-Franco and Pascal Couturier. Actimetry and Telemedicine in Cognitively Impaired Elderly Inpatients. – М.: LAP Lambert Academic Publishing, 2012. – 140 с.
  130. Esra' Hamdan. Uses of Outcome Measures in Rehabilitation Units in Midlands of UK. – М.: LAP Lambert Academic Publishing, 2014. – 248 с.
  131. Nigel Struble. Measuring Glycemic Variability and Predicting Blood Glucose Levels. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
  132. Faizan Ali. Measuring the service quality in Retail Stores using RSQS Model. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
  133. Muhammad Ali. Barriers to Customer Integration into New Product Development Process. – М.: LAP Lambert Academic Publishing, 2013. – 100 с.
  134. Nayla Khoury. Pricing & Supply Chain Strategies. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
  135. Zhilin Yang. MEASURING E-SERVICE QUALITY AND ITS LINKAGE TO CUSTOMER LOYALTY. – М.: LAP Lambert Academic Publishing, 2010. – 176 с.
  136. Rakesh Singh. Effective Customer Orientation in Salespeople: Evidences from India. – М.: LAP Lambert Academic Publishing, 2014. – 192 с.
  137. Amit Gupta. Route to Customer Satisfaction is Through Employees. – М.: LAP Lambert Academic Publishing, 2010. – 164 с.
  138. Arun Singh and Gyan Prakash. Using Balance Scorecard to Measure Performance of Supply Chains. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
  139. Irving Finkel. The Lewis Chessmen and what happened to them. – М.: , 2015. –  с.
  140. Fraud Analytics Using Descriptive, Predictive, and Social Network Techniques: A Guide to Data Science for Fraud Detection. – М.: , . –  с.

Лучшие результаты

Ничего не найдено

Дополнительные результаты

  1. Займы для корпораций: back to the Russia. Т. Мартынова, "Банковское обозрение", № 11, ноябрь 2007.
  2. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
  3. Счет 97 - to be or not to be. Реквием. А.В. Анищенко, "Актуальные вопросы бухгалтерского учета и налогообложения", N 23, декабрь 2011 г.
  4. Зомбирование банков, или Too-big-to-fail problem. Г.Б. Петров, "Управление в кредитной организации", N 2, март-апрель 2011 г.
  5. Оценка эффективности деятельности и формирование оплаты на основе системы KPI. Key Performance Indicators. Ю.Г. Одегов, Л.Р. Котова, "Нормирование и оплата труда в промышленности", N 2, 3, февраль, март 2011 г.

Образцы работ

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Михаил, 18.06
Хочу выразить Вам от всей души благодарность за помощь в написании диплома, за достаточно оперативную работу! Защитился на 4.