Six Sigma is today's most dynamic management approach for dramatically improving product and process quality-along with employee enthusiasm and involvement. Its success, however, requires a new corporate mindset and an entirely transformed set of management practices. Six Sigma for Managers is a step-by-step guidebook for understanding and managing every facet of this landmark quality initiative. This addition to McGraw-Hill's skills-based Briefcase Books series gives you the hands-on knowledge and skills you need to: Prepare employees for a full-time, committed focus on the Six Sigma initiative Use Six Sigma tools to isolate-and improve-factors affecting your firm's quality and performance Sustain Six Sigma, and create a ripple effect throughout your entire organization Six Sigma is the key to unlocking new levels of quality, performance, customer service and profit; as a manager, you are the key to unlocking the power of Six Sigma. Let Six...
