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Engaging The Hearts And Minds Of All Your Employees: How To Ignite Passionate Performance For Better Business Results



Год выпуска: 2011
Издательство:
Страниц: 204
ISBN: 9780071602150
Описание
Employee engagement is the cornerstone of achieving a sustainable competitive advantage. In Engaging the Hearts and Minds of All Your Employees, leadership expert Lee J. Colan delivers the “how to” for inspiring your team so they deliver unparalleled value to your customers. Proven at Fortune 500 companies across the globe, Colan's simple but powerful formula is this: meet your employees' basic intellectual and emotional needs, and they will perform at peak ability. Their minds and hearts will be fully engaged, they will be energetic and innovative-and they will keep your customers satisfied and loyal. To do this, he equips you with the practical tools to engage employees at all levels, and ignite the fire of “Passionate Performance.” With clear, concise strategies, Colan reveals how to view employees as human beings, not just workers, in order to fulfill their six basic needs: intellectual (Achievement, Autonomy, and Mastery) and emotional (Purpose,...


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Отзывы
Наталия, 17.06
Юлия, всё в порядке. я просто не в тот вариант работы посмотрела! Спасибо вам в любом случае. Работу защитила, единственное, на будущее, к работе были 2 замечания.... Спасибо Вам за всё, успешной работы!=)