Результаты поиска

Лучшие результаты

1. Donald M. Davidoff. Contact: Customer Service In The Hospitality And Tourism Industry. – М.: , 0. – 0 с.
   

Дополнительные результаты

1. Michael Lavalette. A Thing of the Past?: Child Labour in Britain in the Nineteenth and Twentieth Centuries. – М.: , 0. – 0 с.
   
2. Ernest Aryeetey, Julius Court, Machiko Nissanke, Beatrice Weder, International Conference "Asia and Africa in the Global Economy. Asia and Africa in the Global Economy. – М.: , 0. – 0 с.
   
3. Maria Josefina Saldana-Portillo. The Revolutionary Imagination in the Americas and the Age of Development (Latin America Otherwise). – М.: , 0. – 0 с.
   
4. Michael D. McGinnis, Bloomington Workshop in Political Theory and polic Indiana University. Polycentric Governance and Development: Readings from the Workshop in Political Theory and Policy Analysis (Institutional Analysis). – М.: , 0. – 0 с.
   
5. Michael D. McGinnis, Bloomington Workshop in Political Theory and polic Indiana University. Polycentricity and Local Public Economies: Readings from the Workshop in Political Theory and Policy Analysis (Institutional Analysis). – М.: , 0. – 0 с.
   
6. David W. Howell. Passport: An Introduction to the Travel and Tourism Industry. – М.: , 0. – 0 с.
   
7. Carl Riegel, Melissa Dallas. Hospitality and Tourism Careers: A Blueprint for Success. – М.: , 0. – 0 с.
   
8. Entrepreneurship in the Hospitality, Tourism and Leisure Industries. – М.: , 0. – 0 с.
   
9. Michael A. Crew, Paul R. Kleindorfer, Calif Bi-Annual Conference on Postal Delivery Services 1996 Monterey. Managing Change in the Postal and Delivery Industries (Topics in Regulatory Economics and Policy Series, No. 25). – М.: , 0. – 0 с.
   
10. Stephen Kenyon-Slade. Mergers and Takeovers in the US and UK. – М.: , 0. – 0 с.
    
11. Robert Mitchell Stern, Ga.) World Services Congress 1999 Atlanta. Services in the International Economy (Studies in International Economics). – М.: , 0. – 0 с.
    
12. National Research Council and Institute of Medicine, Committee on the Health and Safety Implications of Child Labor. Protecting Youth at Work: Health, Safety, and Development of Working Children and Adolescents in the United States. – М.: , 0. – 0 с.
    
13. Carol E. Morgan. Women Workers and Gender Identities, 1835-1913: The Cotton and Metal Industries in England (Women's and Gender History). – М.: , 0. – 0 с.
    
14. Mike Parnwell, Raymond L. Bryant, Michael J. G. Parnwell, Association of South-East Asian Studies in the United Kingdom. Environmental Change in South-East Asia: People, Politics and Sustainable Development (Global Environmental Change Series). – М.: , 0. – 0 с.
    
15. Energy Policy Forum, Paul Runci Rapporteur, Roger W. Sant, John A. Riggs, the Environment and the Economy Program on Energy, Paul Runci. After Kyoto : Are There Rational Pathways to a Sustainable Global Energy System?. – М.: , 0. – 0 с.
    
16. International Symposium in Economic Theory and Econometrics 1996 univ, Carl Chiarella, Steve Keen, Robert Marks, Hermann Schnabl. Commerce, Complexity, and Evolution: Topics in Economics, Finance, Marketing, and Management : Proceedings of the Twelfth International Symposium in E ... Symposia in Economic Theory and Econometrics). – М.: , 0. – 0 с.
    
17. Yannis V. Avgerinos. Regulating and Supervising Investment Services in the European Union. – М.: , 0. – 0 с.
    
18. United States Custom Service. Importing Into the United States:. – М.: , 0. – 0 с.
    
19. David G. McKendrick, Richard F. Doner, Stephan Haggard. From Silicon Valley to Singapore: Location and Competitive Advantage in the Hard Disk Drive Industry. – М.: , 0. – 0 с.
    
20. Agnes L. DeFranco, Pender B. M. Noriega. Cost Control in the Hospitality Industry. – М.: , 0. – 0 с.
    
21. Eliezer Geisler. Methodology, Theory, and Knowledge in the Managerial and Organizational Sciences. – М.: , 0. – 0 с.
    
22. Joseph S. Nye, William A. Owens, James R. Schlesinger, R. James Woolsey, James A. Lewis, Joseph S., Jr. Nye, James Andrew Lewis, Erin Schlather, Csis Commission on Technology Security in the Twenty-First Century. Computer Exports and National Security: New Tools for a New Century : A Report of the Csis Commission on Technology Security in the 21St-Century (Csis Panel Reports.). – М.: , 0. – 0 с.
    
23. Arch G. Woodside, G. I. Crouch, J. A. Mazanec, M. Oppermann, M. Y. Sakai, A. G. Woodside, Hospitality, and Leisure Society of Consumer Psychology of Tourism. Consumer Psychology of Tourism, Hospitality and Leisure. – М.: , 2000. – 387 с.
    
24. Hal B. Becker. Lip Service : 50 Humorous Stories of the Worst Customer Service in America and Interviews with the 10 Best Companies in the World. – М.: , 0. – 0 с.
    
25. Donald M. Davidoff. Contact: Customer Service In The Hospitality And Tourism Industry. – М.: , 0. – 0 с.
    
26. David J. Moran, William Brent Felstead. The Modern-Day Service Professional : Succeeding in the Hospitality Industry. – М.: , 0. – 0 с.
    
27. Alan Gershenfeld, Mark Loparco, Cecilia Barajas. Game Plan: The Insider's Guide to Breaking In and Succeeding in the Computer and Video Game Business. – М.: , 0. – 0 с.
    
28. Zongqing Zhou. E-Commerce and Information Technology in Hospitality and Tourism. – М.: Delmar Cengage Learning, 2003. – 224 с.
    
29. William C. Johnson. Superior Customer Value in the New Economy: Concepts and Cases, Second Edition. – М.: , 2004. – 0 с.
    
30. JoAnn Haberer. Customer Service In The Information Age: A Common Sense Approach to High-Tech Help (Crisp Fifty-Minute Series). – М.: , 2004. – 0 с.
    
31. Chris Thomas. Employee Management and Customer Service in the Retail Industry. – М.: , 2005. – 0 с.
    
32. Michael J Boella. Human Resource Management in the Hospitality Industry, Eighth Edition : An Introductory Guide. – М.: , 2005. – 0 с.
    
33. Colin Doeg. Crisis Management in the Food and Drinks Industry: A Practical Approach (Practical Approaches to Food Control and Food Quality Series). – М.: , 2005. – 0 с.
    
34. Daniel Farb. Powerful Pharmaceutical Sales: Complete Guide to Sales Procedures and Techniques for Pharmaceutical Sales Representatives in the Hospital and in Medical ... HIPAA, Sexual Harassment, and Compliance. – М.: , 2004. – 0 с.
    
35. Akhil Sahai. Web Services in the Enterprise : Concepts, Standards, Solutions, and Management (Network and Systems Management). – М.: , 2005. – 0 с.
    
36. T. Steckler. Handbook of Stress and the Brain Part 2: Stress: Integrative and Clinical Aspects, Volume 15, Part 2 (Techniques in the Behavioral and Neural Sciences). – М.: , 2005. – 484 с.
    
37. Philip Kotler, John T. Bowen, James C. Makens. Marketing for Hospitality and Tourism (4th Edition). – М.: , 2005. – 960 с.
    
38. Elaine K. Harris. Customer Service: A Practical Approach (4th Edition). – М.: , 2006. – 192 с.
    
39. Gary Harper. The Joy of Conflict Resolution: Transforming Victims, Villains and Heroes in the Workplace and at Home. – М.: , 2004. – 208 с.
    
40. Richard D. Kellough, Jioanna Carjuzaa. Teaching in the Middle and Secondary Schools (8th Edition). – М.: , 2005. – 360 с.
    
41. The Chemical and Pharmaceutical Industry in China: Opportunities and Threats for Foreign Companies. – М.: , 2005. – 312 с.
    
42. Angus Deaton. Essays in the Theory and Measurement of Consumer Behaviour: In Honour of Sir Richard Stone. – М.: , 2008. – 356 с.
    
43. Mario Martinez, Bob Hobbi. Building a Customer Service Culture: The Seven ServiceElements of Customer Success (HC). – М.: , 2008. – 124 с.
    
44. Karen Leland, Keith Bailey. Customer Service In an Instant: 60 Ways to Win Customers and Keep Them Coming Back (In an Instant (Career Press)). – М.: , 2008. – 160 с.
    
45. Darren Lee-Ross, Conrad Lashley. Entrepreneurship & Small Business Management in the Hospitality Industry. – М.: Elsevier Butterworth-Heinemann, 2009. – 304 с.
    
46. Nickson, D. Human resource management for the hospitality and tourism industries. – М.: , 2010. – 0 с.
    
47. Michael Boella, Steven Goss-Turner. Human Resource Management in the Hospitality Industry: An Introductory Guide. – М.: Elsevier Butterworth-Heinemann, 2007. – 384 с.
    
48. BHUVANES VEERAKUMARAN. SERVICE INNOVATION IN THE HOSPITALITY INDUSTRY: THE EFFECT OF SERVICE INNOVATION AND CUSTOMER CHOICE ON CUSTOMER VALUE IN THE HOSPITALITY INDYSTRY IN MALAYSIA. – М.: , 2010. – 80 с.
    
49. Konstantinos Tsanis. The impact of the 2008 financial crisis in the oil and gas industry: How the mortgage crisis has affected the companies of the integrated oil and gas industry. – М.: , 2010. – 128 с.
    
50. Lucia Quaglia. Governing Financial Services in the European Union: Banking, Securities and Post-Trading (Routledge/UACES Contemporary European Studies). – М.: , 2010. – 210 с.
    
51. Sundeep Jhowry. Customer satisfaction in the banking sector. – М.: , 2010. – 100 с.
    
52. Handbook of Research on E-services in the Public Sector: E-government Strategies and Advancements. – М.: , 2010. – 0 с.
    
53. Stephen Coscia. Customer Service Over the Phone. – М.: , 2010. – 143 с.
    
54. Michael Riley. Human Resource Management in the Hospitality and Tourism Industry. – М.: , 2010. – 264 с.
    
55. Elizabeth Kraus. Make Over Your Marketing, 12 Months of Marketing for Salon and Spa: A guide for how-to make over every aspect of marketing in the salon and spa. – М.: , 2011. – 298 с.
    
56. Rania Hussein. The adoption of web based marketing in the Travel and tourism industry: An empirical investigation in Egypt. – М.: , 2011. – 356 с.
    
57. Ann M. Coulston. Nutrition in the Prevention and Treatment of Disease. – М.: , 2010. – 912 с.
    
58. Fevzi Okumus. Strategic Management for Hospitality and Tourism. – М.: , 2010. – 350 с.
    
59. Justin St. John. The Mitochondrion in the Germline and Early Development,77. – М.: , 2010. – 344 с.
    
60. Alison Morrison. Entrepreneurship in the Hospitality, Tourism and Leisure Industries. – М.: , 2010. – 224 с.
    
61. Stephen Ball. Contemporary Hospitality and Tourism Management Issues in China and India. – М.: , 2010. – 216 с.
    
62. CLAASSEN. NEGLECTED FACTORS IN PHARMACOLOGY *PAPERBACK* TBNS 12TECHNIQUES IN THE BEHAVIORAL AND NEURAL SCIENCES VOL.12. – М.: , 2010. – 0 с.
    
63. Petter Laake. Research Methodology in the Medical and Biological Sciences. – М.: , 2010. – 512 с.
    
64. Tim Knowles. Food Safety in the Hospitality Industry. – М.: , 2010. – 339 с.
    
65. John Romeo. Phytochemistry in the Genomics and Post-Genomics Eras. – М.: , 2010. – 268 с.
    
66. L. Viikari. Biotechnology in the Pulp and Paper Industry,21. – М.: , 2010. – 344 с.
    
67. Can Xue. Blue Light in the Sky and Other Stories. – М.: , 2006. – 192 с.
    
68. Timothy Brook. The Troubled Empire – China in the Yuan and Ming Dynasties. – М.: , 2010. – 298 с.
    
69. Howell. Technology in the Hospital. – М.: , 1995. – 0 с.
    
70. Wel Grimson. AI in the 1980s and Beyond. – М.: , 1990. – 388 с.
    
71. Frances Dyson. Sounding New Media – Immersion and Embodiment in the Arts and Culture. – М.: , 2009. – 264 с.
    
72. Frances Dyson. Sounding New Media – Immersion and Embodiment in the Arts and Culture. – М.: , 2009. – 264 с.
    
73. R Daniel Kelemen. The Rules of Federalism – Institutions and Regulatory Politics in the EU and Beyond. – М.: , 2004. – 240 с.
    
74. Amundsen. Medicine, Society, and Faith in the Ancient and Me dieval Worlds. – М.: , 1995. – 0 с.
    
75. Matthew P Canepa. Two Eyes of the Earth – Competition and Exchange in the Art and Ritual of Kingship between Rome and Sasanian Iran. – М.: , 2010. – 336 с.
    
76. Nancy Keene. Your Child in the Hospital – A Practical Guide for Parents 2e. – М.: , 1999. – 176 с.
    
77. Alisse Portnoy. Their Right to Speak – Women?s Activism in the Indian and Slave Debates. – М.: , 2005. – 298 с.
    
78. John C Carson. The Measure of Merit – Talents, Intelligence and Inequality in the French and American Republics 1750–1940. – М.: , 2006. – 416 с.
    
79. TC Barrow. Trade & Empire – The British Customs Service in Colonial America 1660–1775. – М.: , 1974. – 348 с.
    
80. William Maclehose. A Tender Age – Cultural Anxieties over the Child in the Twelfth and Thirteenth Centuries. – М.: , 2009. – 258 с.
    
81. Portfolio, Program, and Project Management in the Pharmaceutical and Biotechnology Industries. – М.: , 2010. – 332 с.
    
82. SR PIERCE. Pierce Approaches To ?serological? Problems In The Hospital Transfusion Service –tec.w/shp. – М.: , 1986. – 148 с.
    
83. Tom Powers. Introduction to Management in the Hospitality Industry. – М.: , 1992. – 656 с.
    
84. Tom Powers. Introduction to Management in the Hospitality Industry. – М.: , 1988. – 592 с.
    
85. Howell. Technology in the Hospital. – М.: , 1996. – 360 с.
    
86. Advances in the Valuation and Management of Mortgage–Backed Securities. – М.: , 1999. – 318 с.
    
87. Jeremy Varon. Bringing the War HOme – The Weather Underground, the Red Army Faction, and Revolutionary Violence in the Sixties and Seventies. – М.: , 2004. – 432 с.
    
88. George H. Douglas. Bringing the War HOme – The Weather Underground, the Red Army Faction, and Revolutionary Violence in the Sixties and Seventies. – М.: , 1992. – 0 с.
    
89. The Council on Hotel, Restaurant and Institutional Education. A Guide to College Programs in Hospitality and Tourism. – М.: , 1995. – 504 с.
    
90. Donald E. Thrall, Ian D. Robertson. Atlas of Normal Radiographic Anatomy and Anatomic Variants in the Dog and Cat. – М.: Saunders Ltd., 2010. – 224 с.
    
91. David K. Hayes. Human Resources Management in the Hospitality Industry. – М.: , 2009. – 504 с.
    
92. Research Fraud in the Behavioral and Biomedical Sciences. – М.: , 1992. – 272 с.
    
93. Meyer Howard Fitch. Sylvia Beach and the Lost Generation – A History of Literary Paris in the Twenties and Thirties. – М.: , 1985. – 448 с.
    
94. Nancy Keene. Helping Your Child in the Hospital 3e. – М.: , 2002. – 168 с.
    
95. Maris A Vinovskis. The Birth of Head Start – Preschool Education Policies in the Kennedy and Johnson Administrations. – М.: , 2008. – 200 с.
    
96. Tom Powers. Introduction to Management in the Hospitality Industry. – М.: , 1999. – 656 с.
    
97. Environmental Issues and Waste Management Technologies in the Ceramic and Nuclear Industries XI. – М.: , 2006. – 248 с.
    
98. Robert J Regalbuto. Weekend Walks in the Historic Washington DC Region – 38 Self–Guided Walking Tours in the Capital and Five Surrounding States. – М.: , 2004. – 336 с.
    
99. CHRIE. A Guide to College Programs in Hospitality and Tourism 1991–1992. – М.: , 1991. – 402 с.
    
100. Chris Thomas. Employee Management and Customer Service in the Retail Industry. – М.: , 2005. – 208 с.
     
101. Frank D. Borsenik. The Management of Maintenance and Engineering Systems in the Hospitality Industry. – М.: , 1992. – 608 с.
     
102. Tom Powers. Introduction to Management in the Hospitality Industry, Eighth Edition and NRAEF Student Workbook Package. – М.: , 2005. – 0 с.
     
103. A Directory of CHRIE Member Colleges and Universities. A Guide to College Programs in Hospitality and Tourism. – М.: , 1997. – 480 с.
     
104. CHRIE. A Guide to College Programs in Culinary Arts, Hospitality, and Tourism. – М.: , 1999. – 376 с.
     
105. Bonnie M. Canziani. Multicultural Management In Hospitality and Tourism. – М.: , 2009. – 352 с.
     
106. Genserik L.L. Reniers. Multi–Plant Safety and Security Management in the Chemical and Process Industries. – М.: , 2010. – 290 с.
     
107. Akhil Sahai, Sven Graupner. Web Services in the Enterprise: Concepts, Standards, Solutions, and Management (Network and Systems Management). – М.: , 2011. – 312 с.
     
108. The Food and Beverage Institute. Cooking Essentials for the New Professional Chef®. – М.: , 1996. – 816 с.
     
109. Inc. KT Solutions, KT Solutions has focused on what it takes to create efficient, professional multimedia training t KT Solutions specializes in the development of interactive multimedia training products for computer applications. Over the past decade. Beginning Windows NT Workstation 4.0 (Microsoft Windows NT). – М.: , . –  с.
     
110. Inc. KT Solutions, KT Solutions has focused on what it takes to create efficient, professional multimedia training t KT Solutions specializes in the development of interactive multimedia training products for computer applications. Over the past decade. Advanced Word for Office 97 (Microsoft Word 97). – М.: , . –  с.
     
111. Joseph S. Chen, Philip Sloan, Willy Legrand. Sustainability in the Hospitality Industry: Principles of Sustainable Operations. – М.: , 2009. – 348 с.
     
112. Christine Boydell. Horrockses Fashions: Off-the-Peg Style in the '40s and '50s. – М.: V&A Publications, 2010. – 192 с.
     
113. Trish Stott and Rod Revell. Highly Recommended: English for the Hotel and Catering Industry: Pre-Intermediate Student's Book 1. – М.: Oxford University Press, 2012. – 112 с.
     
114. Paul Dummett. Energy English: For the Gas and Electricity Industries (+ CD-ROM). – М.: Summertown Publishing Ltd, 2010. – 128 с.
     
115. Trish Stott, Rod Revelle. Highly Recommended: Level 1: Teacher's Book: Pre-intermediate: English for the Hotel and Catering Industry. – М.: Oxford University Press, 2014. – 64 с.
     
116. Trish Stott, Rod Revell. Highly Recommended: 1: Workbook: English for the Hotel and Catering Industry. – М.: Oxford University Press, 2014. – 64 с.
     
117. Miroslav Mikhailov. Aspects of Acid Placement and Coverage in the Acid Jetting Process. – М.: LAP Lambert Academic Publishing, 2010. – 80 с.
     
118. Fentahun Mengistu Tiruneh and Herbert Hager. Edible fruits in the wild and in homegardens. – М.: LAP Lambert Academic Publishing, 2011. – 228 с.
     
119. Hong Yi. The Geography of China’s Producer Services in the Takeoff Stage. – М.: LAP Lambert Academic Publishing, 2013. – 240 с.
     
120. Ayesha Sarfaraz and Asir Ajmal. Customer Service in Pakistan. – М.: LAP Lambert Academic Publishing, 2012. – 184 с.
     
121. Salahuddin Shamsuddin,Mohammad Zaki Abd. Rahman and Mat Taib Bin Pa. Two Different Images of Prophet Mu?ammad in the East and West. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
     
122. Fatih Seyhanoglu and Rachael M. Rudolph. The Rise of Turkey in the Arab and Muslim World. – М.: LAP Lambert Academic Publishing, 2011. – 172 с.
     
123. Maria Packiam Soosai. Liberation of Women in The Bible and in The Church. – М.: LAP Lambert Academic Publishing, 2013. – 400 с.
     
124. Iyadah John Viko. Dispute Resolution in the Oil and Gas Industry. – М.: LAP Lambert Academic Publishing, 2012. – 52 с.
     
125. Lara Boffa. Glossary of Terms Used in the Textiles and Design Industry. – М.: LAP Lambert Academic Publishing, 2012. – 304 с.
     
126. Jayme Mata. Business IT alignment model application in the hospitality industry. – М.: LAP Lambert Academic Publishing, 2010. – 148 с.
     
127. Lars Botin. A Humanist in the Hospital. – М.: LAP Lambert Academic Publishing, 2010. – 252 с.
     
128. Omar Al Serhan. Islamic Hospitality & Tourism in the UK. – М.: LAP Lambert Academic Publishing, 2014. – 116 с.
     
129. Kwame Ntow-Gyan. Guest Satisfaction of Hotel Services in the Sunyani Municipality. – М.: LAP Lambert Academic Publishing, 2012. – 52 с.
     
130. BHUVANES VEERAKUMARAN. SERVICE INNOVATION IN THE HOSPITALITY INDUSTRY. – М.: LAP Lambert Academic Publishing, 2010. – 80 с.
     
131. Ade Candradijaya. Marketing Coordination in the Production and Distribution Chain of. – М.: LAP Lambert Academic Publishing, 2010. – 80 с.
     
132. Rania Hussein. The adoption of web based marketing in the Travel and tourism industry. – М.: LAP Lambert Academic Publishing, 2011. – 356 с.
     
133. Huseyin Arasli and Sarvnaz Baradani. Business Excellence Performance in the Hospitality Industry. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
     
134. Henry Kyambalesa. Customer Service in the 21st Century. – М.: LAP Lambert Academic Publishing, 2012. – 280 с.
     
135. Sundeep Jhowry. Customer satisfaction in the banking sector. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
     
136. In-Soo Han and Keun-Yeob Oh. LCD Industry in East Asia. – М.: LAP Lambert Academic Publishing, 2013. – 112 с.
     
137. Hsiao-Fan Wang and Wei-Kuo Hong. Managing Customer Profitability in a Saturated and Competitive Market. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
     
138. Mercy Onwuama. Healthcare Services in the Lagos Nigeria Textile Industry. – М.: LAP Lambert Academic Publishing, 2011. – 204 с.
     
139. Shyam Patiar. Vocational Education and Training in Hospitality and Catering. – М.: LAP Lambert Academic Publishing, 2011. – 536 с.
     
140. Highly Recommended: Level 2: Student's Book: Intermediate: English for the Hotel and Catering Industry. – М.: , . –  с.
     

Лучшие результаты

Дополнительные результаты

1. Займы для корпораций: back to the Russia. Т. Мартынова, "Банковское обозрение", № 11, ноябрь 2007.
2. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
3. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
4. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
5. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
6. Бюджетирование страховой компании на базе Oracle Enterprise Planning and Budgeting. Д.В. Лесоводский, "Финансовый менеджмент в страховой компании", № 3, III квартал 2006.
7. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
8. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
9. Contact. Методология учета с точки зрения организатора системы. Л. Хлунова, "Бухгалтерия и банки", № 5, май 2006.
10. Залог успешного поиска - оперативная обратная связь между заказчиком и рекрутером. интервью с М.Ф. Кулеевой, директором кадрового агентства Vip contact. "Управление персоналом", № 24, декабрь 2005.
11. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
12. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
13. Как в детском пазле. интервью с И. Смелянским, директором московского офиса компании The Boston Consulting Group. М. Тальская, "БДМ. Банки и деловой мир", N 3, март 2012 г.
14. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
15. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
16. Ужин в темноте в стиле Малевича и Новый год в Хаммере". Что может выть лучше?". интервью с Н. Саниной, индивидуальным предпринимателем и креативным директором компании "San and stars". М. Сипатова, "Арсенал предпринимателя", N 12, декабрь 2011 г.
17. На пути к новому стандарту в торговом финансировании. интервью с А.  Кастерманом, руководителем Trade and Supply Chain, SWIFT, сопредседателем рабочей группы ICC-BPO. Э. Шакирова, "Международные банковские операции", N 4, октябрь-декабрь 2011 г.
18. Trade-in как способ обмена автомобиля. С.Н. Гордеева, "Торговля: бухгалтерский учет и налогообложение", N 2, февраль 2011 г.
19. Закормленная кадрами Москва... работает под потолками Armstrong. интервью с С. Якуниным, генеральным директором и главой представительства Armstrong World Industries в СНГ. "Управление персоналом", N 16, август 2010 г.
20. Back side of the moon, или темная сторона поведения персонала. интервью с Н. Русаковой, директором по персоналу ОАО "Хлебпром", А. Сукачёвым, директором "Торговой компании АС", Н. Харитоновой, руководителем службы персонала тверской компании ЗАО "ДКС". А. Колесникова, Т. Тюрина, С.  Машарипов, "Управление персоналом", N 16, август 2010 г.
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25. Тонкости trade-in. С.А.Королев, "НДС. Проблемы и решения", № 8, август 2009.
26. Новая упрощенная процедура рассмотрения мелких исков в Евросоюзе - the european small claims procedure. escp. Н.В. Сивак, "Законодательство", № 2, февраль 2009.
27. Работа с платежами CONTACT в приложении "Интернет-клиент для физических лиц". А. Козлов, "Банковский ритейл", № 1, I квартал 2009.
28. In-store banking - новая модель банковского бизнеса. А. Пятков, "Банковское обозрение", № 11, ноябрь 2008.
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