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  1. Greg Gianforte. Eight to Great: Eight Steps to Delivering an Exception Customer Experience. – М.: , 2008. – 124 с.

Дополнительные результаты

  1. Richard J. Wilson J.D. How To Create An Economic Democracy: A Revolutionary New Concept of Economics. – М.: , 2012. – 102 с.
  2. Dr. Angela D. Massey. Interview Skills: How to Get Hired NOW!: Quick Job Interview Success Tips. – М.: , 2012. – 70 с.
  3. Agrippa Chingombe. Impact 0f incentives on workers at Great Zimbabwe University. – М.: , 2012. – 76 с.
  4. Paul Glen, Maria McManus. 8 Steps to Restoring Client Trust: A Professional's Guide to Managing Client Conflict. – М.: , 2012. – 118 с.
  5. Laurence Vincent. Brand Real: How Smart Companies Live Their Brand Promise and Inspire Fierce Customer Loyalty. – М.: , 2012. – 257 с.
  6. Graciela Castellanos. Getting Started II, The Basics for Starting-up your own Business. – М.: , 2012. – 62 с.
  7. Brian Jeffries. How to Start a Record Label (Volume 1). – М.: , 2012. – 34 с.
  8. Robin Fisher Roffer, Doris Ober. Make a Name for Yourself: Eight Steps Every Woman Needs to Create a Personal Brand Strategy for Success. – М.: , 0. – 0 с.
  9. Lior Arussy. The Experience! How to Wow Your Customers and Create a Passionate Workplace. – М.: CMP Books, 2002. – 128 с.
  10. Roger J. Dow. Turned On : Eight Vital Insights to Energize Your People, Customers, and Profits. – М.: , 0. – 0 с.
  11. Peter Koestenbaum, Peter Koestenbaum. Leadership: The Inner Side of Greatness, A Philosophy for Leaders, New and Revised. – М.: , 0. – 0 с.
  12. Aaditya Mattoo, Antonia Carzaniga. Moving People to Deliver Services: Labor Mobility and the Wto (World Bank Publication). – М.: , 0. – 0 с.
  13. Susan L. Webb. Step Forward: Sexual Harassment in the Workplace: What You Need to Know!. – М.: , 0. – 0 с.
  14. Sheldon Bowles, Richard Silvano, Susan Silvano. Kingdomality: An Ingenious New Way to Triumph in Management. – М.: Hyperion, 2005. – 176 с.
  15. Cheryl Reimold, Peter Reimold. The Short Road to Great Presentations : How to Reach Any Audience Through Focused Preparation, Inspired Delivery, and Smart Use of Technology. – М.: , 0. – 0 с.
  16. BRADLEY RICHARDSON. Career Comeback : Eight steps to getting back on your feet when you're fired, laid off, or yourbusiness ventures has failed--and finding more job satisfaction than ever before. – М.: , 0. – 0 с.
  17. Brian L. Delahaye, Barry J. Smith. How to Be an Effective Trainer : Skills for Managers and New Trainers. – М.: , 0. – 0 с.
  18. Allison Rossett, Kendra Sheldon. Beyond the Podium : Delivering Training and Performance to a Digital World. – М.: , 0. – 0 с.
  19. Herman Holtz. The Concise Guide to Becoming an Independent Consultant. – М.: , 0. – 0 с.
  20. Morgen Witzel. How to Get an MBA. – М.: Falmer Press, 2000. – 194 с.
  21. Max Isaacman. How To Be An Index Investor. – М.: , 0. – 0 с.
  22. Robert L. Jolles. Customer Centered Selling: Eight Steps to Success from the World's Best Sales Force. – М.: Fireside, Simon & Schuster, 0. – 370 с.
  23. Christopher J. Hegarty, Philip B. Nelson. 7 Secrets of Exceptional Leadership: A Self-Directed Program Designed to Help You Quickly Evaluate and Develop Your Leadership Skills. – М.: Executive Books, 1998. – 81 с.
  24. Stephen L. Nelson, Pat Coleman, Kaarin Dolliver. Effective Executive's Guide to Project 2000. – М.: Redmond Technology Press, 0. – 276 с.
  25. Berton H. Gunter. Making Training Work: How to Achieve Bottom-Line Results and Lasting Success. – М.: , 0. – 0 с.
  26. Michael Cusack. Online Customer Care: Applying Today's Technology To Achieve World-Class Customer Interaction. – М.: ASQ Quality Press, 1998. – 266 с.
  27. David P. Snyder. How to Mind Read Your Customers. – М.: , 0. – 0 с.
  28. Sarah Cook. Customer Care Excellence: How to Create an Effective Customer Focus (Professional Paperbacks). – М.: , 0. – 0 с.
  29. William B. Martin. Crisp: Quality Customer Service, Fourth Edition: How to Win with the Customer. – М.: Crisp Learning, 2000. – 120 с.
  30. John DeVincentis. Rethinking the Sales Force: Redefining Selling to Create and Capture Customer Value. – М.: , 0. – 0 с.
  31. Michael Dunmore. Inside-Out Marketing: How to Create an Internal Marketing Strategy. – М.: , 0. – 0 с.
  32. Thomas N. Ingram, Raymond W. Laforge, Ramon A. Avila, Charles H., Jr Schwepker, Michael R. Williams. Professional Selling: A Trust-Based Approach. – М.: , 0. – 0 с.
  33. Richard Dowis. The Lost Art of the Great Speech: How to Write One--How to Deliver It. – М.: , 0. – 0 с.
  34. Roy Underhill. Khrushchev's Shoe: And Other Ways to Captivate an Audience of 1 to 1,000. – М.: , 0. – 0 с.
  35. Richard O'Hallaron, David O'Hallaron. The Mission Primer: Four Steps to an Effective Mission Statement. – М.: , 0. – 0 с.
  36. Michael Miller. Absolute Beginner's Guide to Launching an eBay Business (Absolute Beginner's Guides). – М.: , 0. – 0 с.
  37. Paula McCoy Pinderhughes. How to Be an Entrepreneur and Keep Your Sanity: The African-American Guide to Owning, Building and Maintaining Successfully Your Own Small Business. – М.: , 2003. – 0 с.
  38. Stephen C. Harper. Extraordinary Entrepreneurship: The Professional's Guide to Starting an Exceptional Enterprise. – М.: , 2004. – 0 с.
  39. Dick Lynch. Connect the Dots...to Become an Impact Player. – М.: , 2003. – 0 с.
  40. Karl Hellman. The Customer Learning Curve : Creating Profits from Marketing Chaos. – М.: , 2003. – 0 с.
  41. Thomas N. Ingram. Professional Selling : A Trust-Based Approach. – М.: , 2005. – 0 с.
  42. Aspatore Books. Executive Reports: How to Get an Edge as a Public Relations Professional: 100+ C-Level Executives (CEO, CFO, CTO, CMO, Partner) From the World's Top Companies ... & Personal Success (Executive Reports). – М.: , 2003. – 0 с.
  43. Anne Hart. Cutting Expenses and Getting More for Less : 41+ Ways to Earn an Income from Opportune Living. – М.: , 2005. – 0 с.
  44. Gerhard Gschwandtner. 201 Super Sales Tips: Field-Tested Strategies for Painless Prospecting, Perfect Presentations, and a Quick Close Every Time (Sellingpower Library). – М.: McGraw-Hill, 2006. – 220 с.
  45. Economics: Making Sense of the Modern Economy (Economist Books). – М.: , 2006. – 326 с.
  46. Colin Shaw, John Ivens. Building Great Customer Experiences. – М.: Palgrave Macmillan, 2002. – 240 с.
  47. Manu Parashar. 8 Steps to Building Innovating Organizations. – М.: , 2007. – 142 с.
  48. Marty Seldman, John Futterknecht, Ben Sorensen. Customer Tells: Deliver World Class Customer Service Using Championship Poker Strategies. – М.: Kaplan Business, 2007. – 288 с.
  49. Merianne Litemen, Sheila Campbell, Jeffrey Liteman. Retreats that Work: Everything You Need to Know About Planning and Leading Great Offsites (Pfeiffer Essential Resources for Training and HR Professiona). – М.: , 2006. – 560 с.
  50. Jeanette S. Martin and Lillian H. Chaney. Global Business Etiquette: A Guide to International Communication and Customs. – М.: Praeger Publishers, 2006. – 188 с.
  51. Peter C. Honebein, Roy F. Cammarano. Creating Do-It-Yourself Customers: How Great Customer Experiences Build Great Companies. – М.: , 2005. – 200 с.
  52. Phil Fragasso. Marketing for Rainmakers: 52 Rules of Engagement to Attract and Retain Customers for Life. – М.: , 2008. – 304 с.
  53. Cary Ganz. I Love My Dentist - The Secret to Creating an Exceptional Patient Experience. – М.: , 2008. – 234 с.
  54. Carrie L Perrien Smith. Currency: Striking Networking Gold in a Relationship Economy. – М.: , 2008. – 288 с.
  55. David Frederick Ross. The Intimate Supply Chain: Leveraging the Supply Chain to Manage the Customer Experience (Series on Resource Management). – М.: , 2008. – 304 с.
  56. Robert Patterson Sr. Five Steps to C.A.L.M. – М.: , 2008. – 134 с.
  57. Greg Gianforte. Eight to Great: Eight Steps to Delivering an Exception Customer Experience. – М.: , 2008. – 124 с.
  58. Nicki Anderson. Eight Steps to Create a Successful Personal Training Program. – М.: , 2008. – 110 с.
  59. Jon Gillespie-Brown. So You Want To Be An Entrepreneur: How to decide if starting a business is really for you. – М.: , 2008. – 208 с.
  60. Abram I Bluestein, Michael Moriarty, Ronald J Sanderson. The Customer Satisfaction Audit. – М.: , 2008. – 112 с.
  61. Simon Hazeldine, Chris J Norton. Bare Knuckle Customer Service: how to deliver a knockout customer experience and hammer the competition. – М.: , 2008. – 176 с.
  62. Gabriela Cora. Alpha Female: Leader of a Pack of Bitches - Winning Strategies to Become an Outstanding Leader. – М.: , 2008. – 110 с.
  63. Jennie Deneka. Creating an Informed Customer Service Model: Using Action Research. – М.: , 2008. – 104 с.
  64. Michael Valles. Your Complete Guide to Leaving an Inheritance for Your Children and Others: What You Need to Know Explained Simply. – М.: , 2008. – 288 с.
  65. David J. Lieberman. Executive Power: Use the Greatest Collection of Psychological Strategies to Create an Automatic Advantage in Any Business Situation. – М.: , 2009. – 224 с.
  66. Heather Parsons. You Know What I'm Sayin'?: A Handbook on How to Deliver Effective Presentations. – М.: , 2009. – 124 с.
  67. Jillian Michaels. Unlimited: How to Build an Exceptional Life. – М.: Crown Archetype, 2011. – 272 с.
  68. Scott Sedita. The Eight Characters of Comedy: A Guide to Sitcom Acting And Writing. – М.: Atides Publishing, 2005. – 244 с.
  69. Michele Barrett. The Politics of Truth. – М.: , 1992. – 208 с.
  70. Anonymous. How to Make an 8-Inch Bench Lathe in the School Shop: Prepared for Students in Technical, Vocational and Industrial Schools, and for the Apprentice in. – М.: , 2010. – 66 с.
  71. Ryan Russell. Stealing the Network: How to Own an Identity. – М.: , 2010. – 450 с.
  72. W J Pardee. To Satisfy & Delight Your Customer – How to Manage for Customer Value. – М.: , 1996. – 290 с.
  73. Peter La Chapelle. Proud to Be an Okie – Cultural Politics, Country Music and Migration to Southern California. – М.: , 2007. – 346 с.
  74. Peter La Chapelle. Proud to Be an Okie – Cultural Politics, Country Music and Migration to Southern California. – М.: , 2007. – 346 с.
  75. William Mckeen. Rock & Roll is Here to Stay – An Anthology. – М.: , 2001. – 672 с.
  76. Herman Holtz. The Concise Guide to Becoming an Independent Consultant. – М.: , 1999. – 320 с.
  77. Mark A Gluck. Gateway to Memory – An Introduction to Neural Network Modeling of the Hippocampus & Learning. – М.: , 2001. – 464 с.
  78. Peter Merholz. Subject to Change – Creating Great Products and Services for an Uncertain World. – М.: , 2008. – 186 с.
  79. James Reeves. The Road to Somewhere – An American Memoir. – М.: , 2011. – 0 с.
  80. Susan Lukas. Where To Start & What To Ask – An Assessment H/bk. – М.: , 1993. – 200 с.
  81. Jeffrey Race. War Comes to Long An – Revolution Conflict in a Vietnamese Province – Updated and Expanded. – М.: , 2010. – 356 с.
  82. Michael Dirda. Bound to Please – An Extraordinary One–Volume Literary Education. – М.: , 2007. – 560 с.
  83. GM SCHNEIDER. Schneider: S/g To Acc An Introd To Program & Probl Em Solving With ?pascal? 2ed (paper Only). – М.: , 1984. – 190 с.
  84. Mark A Gluck. Gateway to Memory – An Introduction to Neural Network Modeling of the Hippocampus & Learning. – М.: , 2001. – 464 с.
  85. C Hartshorne. Born to Sing – An Interpretation & World Survey of Bird Song (Reissue). – М.: , 1992. – 320 с.
  86. Paul D Senese. The Steps to War – An Empirical Study. – М.: , 2008. – 368 с.
  87. Alex Taylor. Sixty to Zero – An Intimate Inside Look at the People and Cars that Led to GM?s Collapse. – М.: , 2010. – 192 с.
  88. Nat Hentoff. Living the Bill of Rights – How to be an Authentic American. – М.: , 1999. – 254 с.
  89. T.s. Michael. How to Guard an Art Gallery and Other Discrete Mathematical Adventures. – М.: , 2009. – 288 с.
  90. Je Roemer. Free to Lose – An Introduction to Marxist Economic Philosophy (Paper). – М.: , 1988. – 216 с.
  91. Je Roemer. Free to Lose – An Introduction to Marxist Economic Philosophy. – М.: , 1988. – 216 с.
  92. Paul Gregory. Terror By Quota – State Security from Lenin to Stalin (an Archival Study). – М.: , 2009. – 288 с.
  93. Tim Matson. Earth Ponds A to Z – An Illustrated Guide. – М.: , 2003. – 160 с.
  94. Leonard Pitt. Los Angeles A to Z – An Encyclopedia of the City A County. – М.: , 2001. – 626 с.
  95. Patrick O?brian. The Road to Samarcand – An Adventure. – М.: , 2008. – 272 с.
  96. Karl Jaspers. Way to Wisdom – An Introduction to Philosophy 2e. – М.: , 2003. – 224 с.
  97. Jeffrey S Cramer. I to Myself – An Annotated Selection from the Journal of Henry D Thoreau. – М.: , 2007. – 496 с.
  98. Lester R. Brown. Saving the Planet – How To Shape an Environmentally Sustainable Global Economy. – М.: , 1991. – 224 с.
  99. Patricia Sutton. How to Spot an Owl. – М.: , 1996. – 144 с.
  100. Austin Sarat. Mercy on Trial – What it Means to Stop an Execution. – М.: , 2007. – 352 с.
  101. Patricia Sutton. How to Spot an Owl (Paper). – М.: , 1996. – 144 с.
  102. Michael A. Gilbert. How to Win an Argument. – М.: , 1996. – 208 с.
  103. M Katahn. Two Hundred Calorie Solution – How To Burn an Extra 200 Calories a Day. – М.: , 1984. – 0 с.
  104. Robert Bacal. If It Wasn't For The Customers I'd Really Like This Job: Stop Angry, Hostile Customers COLD While Remaining Professional, Stress Free, Efficient and Cool As A Cucumber. – М.: , 2011. – 188 с.
  105. Patrick O?brian. The Road to Samarcand – An Adventure. – М.: , 2007. – 256 с.
  106. Laura Wilson. What it Feels Like to Be a Building Custom Pub. – М.: , 2004. – 80 с.
  107. Super Service: Seven Keys To Delivering Great Customer Service...Even When You Don'T Feel Like It!...Even When They Don'T Deserve It!, Completely Revised And Expanded. – М.: , 2011. – 240 с.
  108. How To Be An Effective Teacher In Higher Education. – М.: , 2011. – 192 с.
  109. How To Be An Effective Teacher In Higher Education. – М.: , 2011. – 192 с.
  110. Becoming An Exceptional Executive Coach. – М.: , 2011. – 288 с.
  111. Step-By-Step Ballet Class: An Illustrated Guide to the Official Ballet Syllabus. – М.: Royal Academy of Dancing, 2007. – 144 с.
  112. Andrew Eburne and Richard Taylor. How to Read an English Garden. – М.: Ebury Press, 2007. – 272 с.
  113. Eran Shakine: Sunny Side Up. – М.: , 2012. – 117 с.
  114. Garan Holcombe, Martyn Hobbs, Julia Starr Keddle. Your Space: Level 2: Teacher's Book with Tests CD (+ CD-ROM). – М.: Cambridge University Press, 2012. – 104 с.
  115. Penguin Readers New Edition Level 3 How to be an Alien Book/CD Pack. – М.: , 2013. –  с.
  116. Corey Spengler. Rolling to Salvation: An Ethnographic study of the "train church". – М.: LAP Lambert Academic Publishing, 2014. – 80 с.
  117. An-Sofie Claeys. The impact of organizational crisis communication on reputation repair. – М.: LAP Lambert Academic Publishing, 2014. – 292 с.
  118. Colin Root. Paul Thomas Anderson. – М.: LAP Lambert Academic Publishing, 2009. – 64 с.
  119. David Connolly,Amanda Black and Liam Murray. Prostate Specific Antigen (PSA). – М.: LAP Lambert Academic Publishing, 2010. – 272 с.
  120. Khizar Cheema. Obstacles deterring India to become an Economic Power. – М.: LAP Lambert Academic Publishing, 2014. – 80 с.
  121. Mmbangiseni Magoro. HIV, AIDS and ARVs. – М.: LAP Lambert Academic Publishing, 2011. – 116 с.
  122. Khuong An Nguyen. An EMV (Chip & PIN) Case Study. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
  123. David Kibaara. Software as a Service model to deliver ERP software to SMEs. – М.: LAP Lambert Academic Publishing, 2012. – 124 с.
  124. Shana Ponelis. Using data warehousing to deliver integrated management information. – М.: LAP Lambert Academic Publishing, 2010. – 144 с.
  125. Ranu Gupta. Employees engagement. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
  126. Adri Drotskie. Customer Experience as a strategic differentiator. – М.: LAP Lambert Academic Publishing, 2011. – 340 с.
  127. Shilpa Bagdare. Retail Customer Experience - An Indian Context. – М.: Scholars' Press, 2014. – 164 с.
  128. Faustino Taderera and Zebert Mahachi. The Ultimate Guide to Shipping, Forwarding and Customs Clearing. – М.: LAP Lambert Academic Publishing, 2010. – 692 с.
  129. Jubril Olukayode Lasisi and Sulaimon Adebisi Aina. Workers' compensation in service industries. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
  130. Fausto Garcia. New Service Development. – М.: LAP Lambert Academic Publishing, 2010. – 304 с.
  131. Aderogba Adewusi and Mehraz Boolaky. SMEs Incentive Schemes in Nigeria. – М.: LAP Lambert Academic Publishing, 2012. – 180 с.
  132. Agrippa Chingombe. Impact 0f incentives on workers at Great Zimbabwe University. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
  133. Jeminat Omotayo Amode,Suleyman Aremu Muyibi and Ma'an F. Alkhatib. Production Of AC From EFB For The Removal Of Cadmium. – М.: LAP Lambert Academic Publishing, 2012. – 164 с.
  134. Nurur Rahman Khan. Contextuality. – М.: LAP Lambert Academic Publishing, 2012. – 180 с.
  135. Ogiwara Chikako, Masuda Masako, Saito Mariko, Ito Tokumi. The Way to Become an Advanced Speaker of Japanese: Techniques and Expressions for Effective Communication. – М.: 3A Corporation, 2005. – 112 с.
  136. Garan Holcombe, Martyn Hobbs, Julia Starr Keddle. Your Space: Level 3: Teacher's Book with Tests CD (+ CD-ROM). – М.: Cambridge University Press, 2012. – 112 с.
  137. Garan Holcombe, Martyn Hobbs, Julia Starr Keddle. Your Space: Level 1: Teacher's Book with Tests CD (+ CD-ROM). – М.: Cambridge University Press, 2014. – 104 с.
  138. Jeff Sauro. Customer Analytics For Dummies. – М.: , 2015. –  с.
  139. One Off: Independent Retail Design. – М.: , . –  с.
  140. The Film Wizardry of Fantastic Beasts and Where to Find Them. – М.: , . –  с.

Лучшие результаты

Ничего не найдено

Дополнительные результаты

  1. Займы для корпораций: back to the Russia. Т. Мартынова, "Банковское обозрение", № 11, ноябрь 2007.
  2. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
  3. Счет 97 - to be or not to be. Реквием. А.В. Анищенко, "Актуальные вопросы бухгалтерского учета и налогообложения", N 23, декабрь 2011 г.
  4. Зомбирование банков, или Too-big-to-fail problem. Г.Б. Петров, "Управление в кредитной организации", N 2, март-апрель 2011 г.

Образцы работ

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