Результаты поиска

Лучшие результаты

1. Holly Stiel. Neon Signs of Service. – М.: , 0. – 0 с.
   

Дополнительные результаты

1. Leonard L. Berry. Discovering the Soul of Service. The Nine Drivers of Sustainable Business Success. – М.: Free Press, 2003. – 288 с.
   
2. Handbook of Service Description: USDL and Its Methods. – М.: , 2012. – 563 с.
   
3. Majadul Hoq Sube, Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction: The Case of Grameen phone in Bangladesh. – М.: , 2012. – 60 с.
   
4. Privatization of Public Services: Impacts for Employment, Working Conditions, and Service Quality in Europe (Routledge Studies in Employment and Work Relations in Context). – М.: , 2012. – 224 с.
   
5. Ahmad Audu Mayaki. Consumer Behavioural Response: Services Of Retail Banks in Nigeria. – М.: , 2012. – 120 с.
   
6. Richard W. Behan. Plundered Promise: Capitalism, Politics, and the Fate of the Federal Lands. – М.: , 0. – 0 с.
   
7. Joe L. Kincheloe. The Sign of the Burger: McDonald's and the Culture of Power (Labor in Crisis). – М.: , 0. – 0 с.
   
8. J. S. Metcalfe, Ian Miles. Innovation Systems in the Service Economy: - Measurement and Case Study Analysis (ECONOMICS OF SCIENCE, TECHNOLOGY AND INNOVATION Volume 18). – М.: , 0. – 0 с.
   
9. John L. Carroll. Club Board Member's Guide: How to Become an Effective Member of Your Club Board. – М.: , 0. – 0 с.
   
10. Rick Sturm, Wayne Morris. Foundations of Service Level Management. – М.: Sams, 2000. – 288 с.
    
11. Culinary Institute of America. Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners. – М.: , 0. – 0 с.
    
12. Barbara A. Gutek. The Dynamics of Service : Reflections on the Changing Nature of Customer/Provider Interactions (Jossey-Bass Management Series). – М.: , 0. – 0 с.
    
13. Jacob Levitsky, Lene Mikkelsen, Keisuke Nakamura. Micro and Small Enterprises in Latin America: Experience of Business Development Services. – М.: , 0. – 0 с.
    
14. Meredith Gould. Deliberate Acts of Kindness: Service As a Spiritual Practice. – М.: , 0. – 0 с.
    
15. Robert Mitchell Stern, Ga.) World Services Congress 1999 Atlanta. Services in the International Economy (Studies in International Economics). – М.: , 0. – 0 с.
    
16. Robin Leidner. Fast Food, Fast Talk: Service Work and the Routinization of Everyday Life. – М.: , 0. – 0 с.
    
17. Roman Grynberg, Victor Ognivtsev, Mohammad A. Razzaque. Paying the Price for Joining the WTO: A Comparative Assessment of Services Sector Commitments by WTO Members and Acceding Countries. – М.: Commonwealth Secretariat, 2003. – 80 с.
    
18. J. R. Bryson, P. W. Daniels. Service Industries in the Global Economy (International Library of Critical Writings in Economics, 96). – М.: , 0. – 0 с.
    
19. Rebecca N. Lekoko. An Appraisal of Batswana Extension Agents' Work and Training Experiences: Towards Enhanced Service Coordination. – М.: , 0. – 0 с.
    
20. Kristin Anderson, Ron Zemke. Tales of Knock Your Socks Off Service: Inspiring Stories of Outstanding Customer Service (Knock Your Socks Off Series). – М.: , 0. – 0 с.
    
21. Holly Stiel. Neon Signs of Service. – М.: , 0. – 0 с.
    
22. K. Douglas Hoffman, John E. G. Bateson. Essentials of Services Marketing: Concepts, Strategies and Cases. – М.: , 0. – 0 с.
    
23. Teresa A. Swartz, Dawn Iacobucci. Handbook of Services Marketing and Management. – М.: , 0. – 0 с.
    
24. Robert Goldman, Stephen Papson. Nike Culture: The Sign of the Swoosh (Core Cultural Icons Series). – М.: , 0. – 0 с.
    
25. Chuck Laughlin, Karen Sage, Marc Bockmon. Samurai Selling: The Ancient Art of Service in Sales. – М.: , 0. – 0 с.
    
26. Cost Recovery and the Crisis of Service Delivery in South Africa. – М.: , 2003. – 0 с.
    
27. Daniel Muller-Jentsch. Deeper Integration and Trade in Services in the Euro-Mediterranean Region: Southern Dimensions of the European Neighborhood Policy (Europe, Central Asia and the World Bank). – М.: , 2004. – 0 с.
    
28. Ko de Ruyter. Research on International Service Marketing: A State of the Art (Advances in International Marketing) (Advances in International Marketing). – М.: , 2005. – 0 с.
    
29. Evaluation of the Terms of Accession to the WTO: A Comparative Assessment of Services and Goods Sector Commitments by Members and Acceding Countries (Economic Paper Series). – М.: , 2006. – 80 с.
    
30. Chulhyun Kim. Methodology for Systemic Creation of Services: A Case Study of Mobile Services. – М.: , 2008. – 104 с.
    
31. Dennis Darlak. Private Club Member Perspectives of Service Quality: An Exploratory Investigation of the Private Club Sector of the Hospitality Industry. – М.: , 2008. – 92 с.
    
32. Christopher Lovelock, Jochen Wirtz, Patricia Chew. Essentials of Services Marketing - 1st Edition. – М.: , 2008. – 600 с.
    
33. Karla A. Erickson. The Hungry Cowboy: Service and Community in a Neighborhood Restaurant. – М.: , 2009. – 192 с.
    
34. BHUVANES VEERAKUMARAN. SERVICE INNOVATION IN THE HOSPITALITY INDUSTRY: THE EFFECT OF SERVICE INNOVATION AND CUSTOMER CHOICE ON CUSTOMER VALUE IN THE HOSPITALITY INDYSTRY IN MALAYSIA. – М.: , 2010. – 80 с.
    
35. Rooma R. Ramsaran-Fowdar, Sooraj Fowdar. A study of service quality of stockbrokers in Mauritius: A multi- expectations framework. – М.: , 2010. – 148 с.
    
36. Zane D'Mello. MANAGING THE IT RELATIONSHIP: A CRITICAL REALIST VIEW OF THE SMALL NON GOVERNMENT HUMAN SERVICE ORGANISATION EXPERIENCE. – М.: , 2010. – 172 с.
    
37. Service Desk Best Practices - Templates, Documents and Examples of the Service Desk in the Public Domain PLUS access to content.theartofservice.com for downloading. – М.: , 2010. – 194 с.
    
38. Wireless Network Traffic and Quality of Service Support: Trends and Standards (Premier Reference Source). – М.: , 2010. – 549 с.
    
39. Aleksej Spenst. A User-Centric Quality of Service Management System: QoS Management Approach for Wireless Home Networks. – М.: , 2010. – 208 с.
    
40. Peter Mudie. Management and Marketing of Services. – М.: , 2010. – 306 с.
    
41. Principles Of Services Marketing. – М.: , 2011. – 0 с.
    
42. James E. Fickle. Timber: A Photographic History of Mississippi Forestry. – М.: , 2004. – 151 с.
    
43. David Beach. Evaluating State-Operated ComprehensiveRehabilitation Centers: Determining Quality of Service by Analyzing VR Outcomes. – М.: , 2008. – 144 с.
    
44. Jan Wallcraft. Handbook of Service User Involvement in Mental Health Research. – М.: , 2009. – 280 с.
    
45. Adrian Farrel. Network Quality of Service Know It All. – М.: , 2010. – 352 с.
    
46. ES KLIMA. Klima: Signs Of ?language? (cloth). – М.: , 1990. – 429 с.
    
47. Es Klima. The Signs of Language (Paper). – М.: , 1988. – 429 с.
    
48. Jon Wilson. Signs of Hope. – М.: , 2001. – 0 с.
    
49. Lee W Mcknight. Internet Services – The Economics of Quality of Service for Networks, Grids, and Markets. – М.: , 2011. – 356 с.
    
50. Andrew Turnell. Signs of Safety – A Solution & Safety Oriented Approach to Child Protection Casework. – М.: , 1999. – 224 с.
    
51. Paul Ferguson. Quality of Service. – М.: , 1998. – 288 с.
    
52. U Eco. The Sign of Three (Paper). – М.: , 1988. – 250 с.
    
53. R S Corrington. Ecstatic Naturalism – Signs of the World. – М.: , 1994. – 244 с.
    
54. Christopher Ricks. True Friendship – Geoffrey Hill, Anthony Hecht and Robert Lowell under the Sign of Eliot and Pound. – М.: , 2010. – 272 с.
    
55. Eduardo Kac. Signs of Life – Bio Art and Beyond. – М.: , 2007. – 480 с.
    
56. J Tylus. Reclaiming Catherine of Siena – Literacy, Literature, and the Signs of Others. – М.: , 2009. – 292 с.
    
57. Webb Keane. Signs of Recognition – Powers & Hazards of Representation in an Indonesian Society (Paper). – М.: , 1997. – 328 с.
    
58. John Wilmerding. Signs of the Artist – Signatures & Self–Expression in American Paintings. – М.: , 2003. – 216 с.
    
59. Elizabeth Abel. Signs of the Times – The Visual Politics of Jim Crow. – М.: , 2010. – 434 с.
    
60. Elizabeth Abel. Signs of the Times – The Visual Politics of Jim Crow. – М.: , 2010. – 434 с.
    
61. Barbara A. Gutek. The Dynamics of Service. – М.: , 1995. – 304 с.
    
62. Pramode K. Verma, Ling Wang. Voice over IP Networks: Quality of Service, Pricing and Security (Lecture Notes in Electrical Engineering). – М.: , 2011. – 200 с.
    
63. Eric D. Siegel. Designing Quality of Service Solutions for the Enterprise. – М.: , 1999. – 320 с.
    
64. J Hoffmeyer. Signs of Meaning in the Universe. – М.: , 1997. – 176 с.
    
65. Marian Ronan. Tracing the Sign of the Cross – Sexuality, Mourning, and the Future of American Catholicism. – М.: , 2009. – 208 с.
    
66. Eli Friedlander. Signs of Sense – Reading Wittgenstein?s Tractatus. – М.: , 2001. – 248 с.
    
67. Signs Of Success. – М.: , 2011. – 304 с.
    
68. European Union and Russia: 10 Years after Signing of Partnership and Cooperation Agreement. – СпБ.: Издательство Санкт-Петербургского университета, 2005. – 152 с.
    
69. Zheng Wang. Internet QoS: Architectures and Mechanisms for Quality of Service. – М.: Morgan Kaufmann, . – 240 с.
    
70. Cinzia Dal Maso. Pompeii: Under the Sign of Isis. – М.: 24 Ore Cultura, 2013. – 96 с.
    
71. Arthur Conan Doyle. Three Adventures of Sherlock Holmes: Level 4. – М.: Pearson Education Limited, 2013. – 70 с.
    
72. Arthur Conan Doyle. Three Adventures of Sherlock Holmes: Level 4 (+ CD). – М.: Pearson Education Limited, 2008. – 80 с.
    
73. Anderson Correia. Evaluation of Level of Service at Airport Passenger Terminals. – М.: LAP Lambert Academic Publishing, 2010. – 284 с.
    
74. Diana Eteiwi. EFFECT OF SERVICE QUALITY ON AIR PASSENGER''S OVERALL SATISFACTION. – М.: LAP Lambert Academic Publishing, 2011. – 76 с.
    
75. Swadesh Samanta,John Woods and Mohammed Ghanbari. Growth of Telecommunication Services. – М.: LAP Lambert Academic Publishing, 2011. – 236 с.
    
76. Khan Rubayet Rahaman and Md. Arifur Rahaman. An Assessment of Railways Level of Services:. – М.: LAP Lambert Academic Publishing, 2010. – 72 с.
    
77. Pir Mear Ali Shah,Syed Ali Hasnain and Raja Umar Sajjad. Provision of Water and Sanitation Services by NGOs. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
    
78. Jayde Aitken. Exploring students’ experiences of an HIV/AIDS service learning module. – М.: LAP Lambert Academic Publishing, 2010. – 96 с.
    
79. Nandish Upadhyay. Quality of Service Provided by Hospitals. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
    
80. Shripad R. Pathrikar,Yogaraj S. Firke and Madansing D. Golwal. Marketing of Public Library Services. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
    
81. Md. Zahid Hossain Shoeb. Perceptions of service quality in academic libraries. – М.: LAP Lambert Academic Publishing, 2012. – 184 с.
    
82. PAUL KARIUKI. An Evaluation Of A Hiv/Aids Youth Friendly Mobile Service Project. – М.: LAP Lambert Academic Publishing, 2014. – 52 с.
    
83. Meenal Oak. Assessment of Service Quality:. – М.: LAP Lambert Academic Publishing, 2014. – 96 с.
    
84. Bonalyn J. Nelsen. The Cultural and Social Challenges of Technical Service Work. – М.: LAP Lambert Academic Publishing, 2010. – 260 с.
    
85. Sanjeeb Pal. Importance of “Service Management Skills” for Rural Entrepreneurs. – М.: LAP Lambert Academic Publishing, 2012. – 64 с.
    
86. Ardhendu Chakraborty and K. Kumar. Biodiversity of Arthropods in Bhendi, A. esculentus L. Ecosystem. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
    
87. Peverga Daniel Dam. Analysis of service centres. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
    
88. Tooraj Najafabadipour. Operating Performance and Level of Service in Public Transportation. – М.: LAP Lambert Academic Publishing, 2013. – 160 с.
    
89. Sherona Rawat. The Experiences of Clinical Psychologists Providing Community Service. – М.: LAP Lambert Academic Publishing, 2013. – 212 с.
    
90. Peter Lasu Ladu Lonyoro. Analysis of the role of CSOs in peace building in post CPA south sudan. – М.: LAP Lambert Academic Publishing, 2014. – 108 с.
    
91. S.M. Mostafigur Rahman. Assessing Public Housing in Respect of Services of Third World country. – М.: LAP Lambert Academic Publishing, 2011. – 72 с.
    
92. Wellman Manona. Impact of services on quality of life. – М.: LAP Lambert Academic Publishing, 2011. – 264 с.
    
93. JOHNNY BYOHANGIIRWE. RATIONALISING GOVERNMENT STRUCTURES FOR IMPROVED DELIVERY OF SERVICES. – М.: LAP Lambert Academic Publishing, 2011. – 104 с.
    
94. Hala Ali. Patients' Perceptions as Indicators of Quality of Nursing Services. – М.: LAP Lambert Academic Publishing, 2014. – 68 с.
    
95. Giovanna Miceli Ronzani Borille and Anderson Ribeiro Correia. The Determinants Factors Of The Level Of Service Offered At Airport. – М.: LAP Lambert Academic Publishing, 2014. – 180 с.
    
96. Mah-e-Bushra Asghar and Rubina Bhatti. Marketing of Library and Information Services and Products. – М.: LAP Lambert Academic Publishing, 2012. – 124 с.
    
97. Johanna Lahdenpera. The Intellectual Property Rights Protection of Service Concepts. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
    
98. Isaac Akuamoah Boateng and Irene Akuamoah Boateng. Cost of maternal healthcare service utlised by NHIS clients in Ghana. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
    
99. Mecha Aboma. Assessment of Quality of care in Family Planning services. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
    
100. Denise Sommers. Use of Services Learning in Multicultural Counselor Training. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
     
101. Jody Long. A Study of Service-Learning Institutionalization at a Baptist College. – М.: LAP Lambert Academic Publishing, 2014. – 152 с.
     
102. Andrea Dinan. The Academic Impact of Service-Learning New Jersey High Schools. – М.: LAP Lambert Academic Publishing, 2010. – 160 с.
     
103. Cori Beecham Thompson. Impact Of Service Learning On Staff Members. – М.: LAP Lambert Academic Publishing, 2014. – 52 с.
     
104. Tibelius Amutuhaire. Terms of service and Job Retention:. – М.: LAP Lambert Academic Publishing, 2011. – 132 с.
     
105. Ahmed Eltahir Ahmadon. Laboratory Quality of Service. – М.: LAP Lambert Academic Publishing, 2014. – 52 с.
     
106. Joseph Hoffert. Quality of Service Management of Distributed Realtime Embedded Systems. – М.: LAP Lambert Academic Publishing, 2011. – 224 с.
     
107. Animesh Dalakoti. ENHANCING QUALITY OF SERVICE IN INTERNET USING DYNAMIC SCHEDULING. – М.: LAP Lambert Academic Publishing, 2010. – 88 с.
     
108. Kire Jakimoski and Toni Janevski. Quality of Service in Heterogeneous Mobile and Wireless Networks. – М.: LAP Lambert Academic Publishing, 2013. – 252 с.
     
109. Aleksej Spenst. A User-Centric Quality of Service Management System. – М.: LAP Lambert Academic Publishing, 2010. – 208 с.
     
110. Aleksandar Tudzarov. Quality of Service in next generation mobile and wireless networks. – М.: LAP Lambert Academic Publishing, 2012. – 152 с.
     
111. Mehmud Abliz. Denial of Service in Computer Networks. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
     
112. Faisal Latif and Imtiaz Ahmad Bhat. ANALYSIS OF QUALITY OF SERVICE PROTOCOLS (QOS). – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
     
113. Ahmed Sallam. Integration of Web Services and Agent technologies. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
     
114. Gabor Kecskemeti. Foundations of Efficient Virtual Appliance Based Service Deployments. – М.: LAP Lambert Academic Publishing, 2012. – 208 с.
     
115. Haitham El-Ghareeb. Evaluation of Service Oriented Architecture in e-Learning. – М.: LAP Lambert Academic Publishing, 2010. – 176 с.
     
116. Rabia Arshad and Amjad Farooq. Design and Development of Semantic Web Services. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
     
117. Sivapathalingham Sivavakeesar. Quality of Service Support in Mobile Ad Hoc Networks. – М.: LAP Lambert Academic Publishing, 2010. – 288 с.
     
118. riasat abbas. Human Perceived Quality-of-Service for Multimedia Applications. – М.: LAP Lambert Academic Publishing, 2010. – 64 с.
     
119. Bello Olayiwola Wasiu. Service Quality of Educational-Related E-Service in Nigeria. – М.: LAP Lambert Academic Publishing, 2012. – 120 с.
     
120. Teshome Megersa Bekele and Zhu Weihua. Automatic Conversion of Service Models into Web Services. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
     
121. andrea trentini. Reflective Quality of Service management in the "RTP" architecture. – М.: LAP Lambert Academic Publishing, 2010. – 140 с.
     
122. Amir Pourteymour. Implementation and Comprehensive Study of Distributed Systems in GIPSY. – М.: LAP Lambert Academic Publishing, 2010. – 176 с.
     
123. Islam Taj-Eddin. Numerical Computation of the Sign of the Determinant. – М.: LAP Lambert Academic Publishing, 2010. – 76 с.
     
124. Duggirala Sreenivasa Rao. Queue Management and Quality of Service (QoS) in the Internet. – М.: LAP Lambert Academic Publishing, 2012. – 188 с.
     
125. Benjamin Kanagwa. Design, Discovery and Construction of Service-oriented Systems. – М.: LAP Lambert Academic Publishing, 2010. – 156 с.
     
126. Ravi Khadka. Model-Driven Development of Service Compositions. – М.: LAP Lambert Academic Publishing, 2011. – 184 с.
     
127. Anuoluwapo Ajayi. ENHANCED QUALITY OF SERVICE BROKER MODEL FOR ELECTRONIC COMMERCE. – М.: LAP Lambert Academic Publishing, 2011. – 204 с.
     
128. Erez Mandler Gayer. Free Trade in Services: The Case of Israel and the EU. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
     
129. Cinzia Palumbo. The future of services - Industrialization strategies in healthcare. – М.: LAP Lambert Academic Publishing, 2011. – 68 с.
     
130. Navid Fatehi Rad and Anees Janee Ali. The Influence of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
     
131. Ashok Kumar. Analysis of Service Quality Using Servqual Model. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
     
132. Kiran Gangaiah0,Ramappa K.B. and Kadakol A.M. Essentials of services Marketing. – М.: LAP Lambert Academic Publishing, 2013. – 264 с.
     
133. Rooma R. Ramsaran-Fowdar and Sooraj Fowdar. A study of service quality of stockbrokers in Mauritius. – М.: LAP Lambert Academic Publishing, 2010. – 148 с.
     
134. Majadul Hoq Sube and Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
     
135. Nebert Matelong and Bernnard Nassiuma. Determinants of Service Quality for Customers: An Overview of Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
     
136. Yulin Liu. Urban Transit Quality of Service: User Perception and Behaviour. – М.: LAP Lambert Academic Publishing, 2013. – 328 с.
     
137. Mohamad Kazar Razali and Zainab Khalifah. Tourists Perception of Service Quality at Nature Park. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
     
138. Anand Prakash and Sanjay Kumar Jha. Design & Development Of Service Quality Model. – М.: LAP Lambert Academic Publishing, 2013. – 524 с.
     
139. Sign Of Four (The) Bk +D. – М.: Black Cat, Cideb, 2015. –  с.
     
140. А.К.Дойл. The Sign of Four. Знак четырех. Детектив. – М.: , 2016. –  с.
     

Лучшие результаты

Дополнительные результаты

1. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
2. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
3. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
4. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
5. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
6. Партнерство вместо подчинения. интервью с Дезо Хорватом, деканом Schulich School of Business. Р. Крецул, "Кадровый менеджмент", № 1, февраль 2006.
7. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
8. Медицинская информатика в Web of Science: доля России в мировом публикационном потоке. Н.Г. Куракова, Л.А. Цветкова, "Врач и информационные технологии", № 4, июль-август 2012.
9. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
10. Back side of the moon, или темная сторона поведения персонала. интервью с Н. Русаковой, директором по персоналу ОАО "Хлебпром", А. Сукачёвым, директором "Торговой компании АС", Н. Харитоновой, руководителем службы персонала тверской компании ЗАО "ДКС". А. Колесникова, Т. Тюрина, С.  Машарипов, "Управление персоналом", N 16, август 2010 г.
11. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
12. Мы знаем границы, которые не нужно переходить. интервью с О.  Банцекиной, главой представительства Coleman Services. "Управление персоналом", N 12, июнь 2010 г.
13. Использование Bill of Exchange в аккредитивной форме расчетов. Н.В. Букина, "Международные банковские операции", № 6, ноябрь-декабрь 2009.
14. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008.