Результаты поиска

Лучшие результаты

1. Joseph Hoffert. Quality of Service Management of Distributed Realtime Embedded Systems. – М.: LAP Lambert Academic Publishing, 2011. – 224 с.
   

Дополнительные результаты

1. Peter Brooks. Metrics for Service Management: Designing for ITIL. – М.: , 2012. – 169 с.
   
2. Robert Prescott-Allen. The Wellbeing of Nations: A Country-by-Country Index of Quality of Life and the Environment. – М.: , 0. – 0 с.
   
3. Kent E. Portney. Taking Sustainable Cities Seriously: Economic Development, the Environment, and Quality of Life in American Cities (American and Comparative Environmental Policy). – М.: , 0. – 312 с.
   
4. Mitch Schneider. The High Performance Shop (Automotive Service Management Series). – М.: , 0. – 0 с.
   
5. Bonnie Wesorick. The Closing and Opening of a Millennium : A Journey From Old to New Relationships in the Work Setting. – М.: , 0. – 0 с.
   
6. Mitch Schneider. Safety Communications (Automotive Service Management Series). – М.: , 0. – 0 с.
   
7. Derek Doyle. Volunteers in Hospice and Palliative Care: A Handbook for Volunteer Service Managers. – М.: , 0. – 0 с.
   
8. Jonathan Brock, David B. Lipsky, Industrial Relations Research Association. Going Public: The Role of Labor-Management Relations in Delivering Quality Government Services (Irra Research Volume Ser). – М.: , 0. – 0 с.
   
9. Board of Governors of the Federal Reserve System. The Federal Reserve System: Purposes & Functions. – М.: , 0. – 0 с.
   
10. World Bank. World Development Report 2003: Sustainable Development in a Dynamic World: Transforming Institutions, Growth, and Quality of Life. – М.: , 0. – 0 с.
    
11. M. Joseph Sirgy, A. Coskun Samli. New Dimensions in Marketing/Quality-of-Life Research. – М.: , 0. – 0 с.
    
12. Bill Dodds. Managing Customer Value: Essentials of Product Quality, Customer Service, and Price Decisions. – М.: University Press of America, 2003. – 356 с.
    
13. William B. Martin. Crisp: Quality Customer Service, Fourth Edition: How to Win with the Customer. – М.: Crisp Learning, 2000. – 120 с.
    
14. Anna Distefano, Kjell Erik Rudestam, Robert Silverman. Encyclopedia of Distributed Learning. – М.: , 0. – 0 с.
    
15. Charles A. Ingene. Mathematical Models of Distribution Channels (International Series in Quantitative Marketing). – М.: , 2004. – 0 с.
    
16. Mitch Schneider. Automotive Service Management: Managing Dollars with Sense (Automotive Service Management Series). – М.: , 2003. – 0 с.
    
17. S Balachandran. Customer-Driven Services Management. – М.: , 2004. – 0 с.
    
18. David Mortimer. Quality and Risk Management in the IVF Laboratory. – М.: , 2004. – 0 с.
    
19. Mitch Schneider. Automotive Service Management: Operations Management (Automotive Service Management). – М.: , 2003. – 0 с.
    
20. George J Avlonitis, Paulina Papastathopoulou. Product and Services Management. – М.: , 2006. – 280 с.
    
21. Amy R., Ph.D. Hurd. Leisure Services Management. – М.: , 2008. – 400 с.
    
22. The Handbook of Human Services Management. – М.: , 2008. – 544 с.
    
23. Information Technology Governance and Service Management: Frameworks and Adaptations (Premier Reference Source). – М.: , 2008. – 519 с.
    
24. Ivanka Menken, Gerard Blokdijk. ITIL Practitioner Plan and Improve (IPPI) All-in-one Exam Guide and Certification Work book; IT Service Management with Availabilty Management, Capacity ... Recovery, IT Service Continuity Management. – М.: , 2008. – 196 с.
    
25. Stress and Quality of Working Life: The Positive and The Negative (HC). – М.: , 2009. – 276 с.
    
26. Geoffrey Peruniak. A Quality of Life Approach to Career Development. – М.: , 2010. – 240 с.
    
27. Daphne T. Greenwood, Richard P. F. Holt. Local Economic Development in the 21st Century: Quality of Life and Sustainability. – М.: , 2010. – 215 с.
    
28. Wireless Network Traffic and Quality of Service Support: Trends and Standards (Premier Reference Source). – М.: , 2010. – 549 с.
    
29. Aleksej Spenst. A User-Centric Quality of Service Management System: QoS Management Approach for Wireless Home Networks. – М.: , 2010. – 208 с.
    
30. David P. Ahlfeld. Optimal Management of Flow in Groundwater Systems. – М.: , 2010. – 185 с.
    
31. Judith Hurwitz, Robin Bloor, Marcia Kaufman, Fern Halper. Service Management For Dummies. – М.: For Dummies, 2009. – 336 с.
    
32. Michael B. Frisch. Quality of Life Therapy. – М.: , 2006. – 368 с.
    
33. Jack Ganssle. The Art of Designing Embedded Systems. – М.: , 2010. – 312 с.
    
34. Jack Ganssle. The Art of Programming Embedded Systems. – М.: , 2010. – 279 с.
    
35. James E. Birren. The Concept and Measurement of Quality of Life in the Frail Elderly. – М.: , 2010. – 388 с.
    
36. Adrian Farrel. Network Quality of Service Know It All. – М.: , 2010. – 352 с.
    
37. Frank D. Borsenik. The Management of Maintenance and Engineering Systems in Hospitality Industries. – М.: , 1987. – 130 с.
    
38. Samuel Fleischacker. A Short History of Distributive Justice. – М.: , 2004. – 208 с.
    
39. Gilbert Sorrentino. Imaginative Qualities of Actual Things. – М.: , 2009. – 243 с.
    
40. Alison Carr. Quality of Life. – М.: , 2002. – 128 с.
    
41. Milton Mueller. Universal Service – Competition, Interconnection & Monopoly in the Making of the American Telephone System. – М.: , 1997. – 228 с.
    
42. Lee W Mcknight. Internet Services – The Economics of Quality of Service for Networks, Grids, and Markets. – М.: , 2011. – 356 с.
    
43. O?TOOLE. O?toole: ?work? & The Quality Of Life (paper). – М.: , 1976. – 0 с.
    
44. Perloff. The Quality of the Urban Environment. – М.: , 1969. – 0 с.
    
45. W D Howells. The Quality of Mercy. – М.: , 1979. – 472 с.
    
46. Paul Ferguson. Quality of Service. – М.: , 1998. – 288 с.
    
47. Samuel Fleischacker. A Short History of Distributive Justice. – М.: , 2005. – 204 с.
    
48. GH BOURNE. Bourne: World Review Of ?nutrition? & Dietetics – Nutrition And The Quality Of Life. – М.: , 1987. – 226 с.
    
49. John E Roemer. Theories of Distributive Justice. – М.: , 1996. – 352 с.
    
50. Duellman. Patterns of Distribution of Amphibians. – М.: , 1999. – 648 с.
    
51. Wingo. Public Economics and the Quality of Life. – М.: , 1977. – 0 с.
    
52. Kent E Portney. Taking Sustainable Cities Seriously – Economic Development, the Environment & Quality of Life in American Cities. – М.: , 2003. – 312 с.
    
53. Alan Gillies. Improving the Quality of Patient Care. – М.: , 1996. – 230 с.
    
54. Iadb. Beyond Facts – Understanding Quality of Life, Development in the Americas 2009. – М.: , 2009. – 300 с.
    
55. Frank D. Borsenik. The Management of Maintenance and Engineering Systems in the Hospitality Industry. – М.: , 1992. – 608 с.
    
56. NAP. National Academy Press: Improving? The Quality Of Care In Nursing Homes (paper Only). – М.: , 1986. – 432 с.
    
57. Walter Isaacson. Profiles in Leadership – Historians on the Elusive Quality of Greatness. – М.: , 2010. – 352 с.
    
58. Eduardo Rojas. Building Cities – Neighborhood Upgrading and Urban Quality of Life. – М.: , 2010. – 250 с.
    
59. Thomas T H Wan. Improving the Quality of Care in Nursing Homes – An Evidence–Based Approach. – М.: , 2010. – 152 с.
    
60. Herfindahl. The Quality of the Environment. – М.: , 1965. – 0 с.
    
61. Pramode K. Verma, Ling Wang. Voice over IP Networks: Quality of Service, Pricing and Security (Lecture Notes in Electrical Engineering). – М.: , 2011. – 200 с.
    
62. Eric D. Siegel. Designing Quality of Service Solutions for the Enterprise. – М.: , 1999. – 320 с.
    
63. Zheng Wang. Internet QoS: Architectures and Mechanisms for Quality of Service. – М.: Morgan Kaufmann, . – 240 с.
    
64. Qing Li, Caroline Yao. Real-Time Concepts for Embedded Systems. – М.: , . –  с.
    
65. Bilal Masood,Muhammad Kamran and Sobia Baig. Efficient Fault Detection of Distribution Transformers. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
    
66. Mohd Zamri Che Wanik. Simulation and Management of Distributed Generation. – М.: LAP Lambert Academic Publishing, 2011. – 140 с.
    
67. J. Somasekhar,G. K. Sivasankara Yadav and K. E. Srinivasa Murthy. Design and development of an embedded system for AD/DC power control. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
    
68. Roy Awedikian. Quality of the design of test cases for automotive software. – М.: LAP Lambert Academic Publishing, 2011. – 316 с.
    
69. Ashfaq Ahmad Shinwary. Mapping of User Quality-of-Experience. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
    
70. Papita Saha and Vaijayanti Roy. Estimation of Water Quality of River Hooghly by Water Quality Index. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
    
71. Ebun Akinsete. Quality of Design within PFI Projects. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
    
72. Eden Mati and David Macharia. Influence of Water Supply on Quality of Life for Urban Slum Dwellers. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
    
73. Raiffeison Ngoh. An Overview of “Quality of Life” by Elderly Receiving Care in Sweden. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
    
74. Nandish Upadhyay. Quality of Service Provided by Hospitals. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
    
75. Faustin Kamuzora. ASSESSMENT OF QUALITY OF HIV/AIDS INFORMATION SYSTEMS. – М.: LAP Lambert Academic Publishing, 2009. – 88 с.
    
76. Jonathan Georgiou. Quality of Life – Mind or Matter?. – М.: LAP Lambert Academic Publishing, 2009. – 116 с.
    
77. Mekdes Kondale and Abebe Gebremariam. Quality of Family, Planning Services. – М.: LAP Lambert Academic Publishing, 2011. – 132 с.
    
78. Epi Taufik. Microbiological Quality of Raw Goat Milk. – М.: LAP Lambert Academic Publishing, 2010. – 96 с.
    
79. kamal zurba,Jamil Y. Harb and Ziad A. Mimi. Improving the Quality of Stored Green Bell Peppers. – М.: LAP Lambert Academic Publishing, 2010. – 72 с.
    
80. ATIQUR RAHMAN,Mahmud Mohamed and Mahbuba Begum. Postharvest Biological Management of Anthracnose and Quality of Papaya. – М.: LAP Lambert Academic Publishing, 2012. – 228 с.
    
81. Sylvester Katuromunda. Improvement in nutrient quality of cattle diet and manure. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
    
82. Sanjeeb Pal. Importance of “Service Management Skills” for Rural Entrepreneurs. – М.: LAP Lambert Academic Publishing, 2012. – 64 с.
    
83. James Fred Kushe and Zvikomborero Hoko. Assessment of the chemical quality of groundwater for drinking. – М.: LAP Lambert Academic Publishing, 2013. – 124 с.
    
84. Samuel Sahle Weldemariam. Assessing settlement quality of condominium housing in Addis Ababa. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
    
85. Md. Abdul Wakil,Rifat Shams and Meherun Nahar. Employment Status, Economic Structure and Quality of Life of Dhaka. – М.: LAP Lambert Academic Publishing, 2010. – 184 с.
    
86. Pawan Kumar Jha,Anjali Singhal and V. Subramanian. Quality of surface and sub-surface water in Delhi. – М.: LAP Lambert Academic Publishing, 2013. – 128 с.
    
87. Kashif Razzaq. Foliar Zinc Affects Growth, Yield and Quality of Kinnow Mandarin. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
    
88. Pitchaimuthu Sivakumar and Robinson J.J. Abraham. Qualities of Kanni Goat Meat. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
    
89. Duysal Askun Celik. Call Centers' Quality of Working Life. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
    
90. Wellman Manona. Impact of services on quality of life. – М.: LAP Lambert Academic Publishing, 2011. – 264 с.
    
91. Amrin Sultana,Md. Saiful Islam Pathan and Abdullah Mahsum. Improving Quality of Life. – М.: LAP Lambert Academic Publishing, 2013. – 112 с.
    
92. Mahvash Iram and Shobha Rani. Patient Counseling to improve quality of life in Diabetics. – М.: LAP Lambert Academic Publishing, 2013. – 164 с.
    
93. Hala Ali. Patients' Perceptions as Indicators of Quality of Nursing Services. – М.: LAP Lambert Academic Publishing, 2014. – 68 с.
    
94. Supalak Khemthong. Leisure Participation and Quality of Life Related Chronic Fatigue. – М.: LAP Lambert Academic Publishing, 2015. – 152 с.
    
95. Davie Mulenga and Phillips Julie. Health Related Quality of Life of Refugees with Disabilities in Zambia. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
    
96. Nahed Mersal and Fathia Mersal. Cardiac Rehabilitation Program and Health-Related Quality Of Life. – М.: LAP Lambert Academic Publishing, 2014. – 60 с.
    
97. Sahar Lamadah,Nahed El- Nagger and Hoda Mohamed. Women's Perspectives Regarding the Quality of Postpartum Nursing Care. – М.: LAP Lambert Academic Publishing, 2014. – 92 с.
    
98. Tayebeh Marashi,Suneela Garg and V. K. Gupta. Quality of Life in HIV/AIDS Patients. – М.: LAP Lambert Academic Publishing, 2014. – 312 с.
    
99. Afza Rasul,Muhammad Shahid and Ghausia Masood Gilani. Factors Affecting Quality Of Life Among Breast Cancer Survivors. – М.: LAP Lambert Academic Publishing, 2012. – 200 с.
    
100. Micheal Arockiaraj and Indra Rajasingh. Mathematical Layout of a Graph Embedding. – М.: LAP Lambert Academic Publishing, 2013. – 164 с.
     
101. Anthonia Adindu. Quality of Health Information System. – М.: LAP Lambert Academic Publishing, 2012. – 152 с.
     
102. Mohammed Nofal and Ashraf Eljedi. Breast Cancer Survivors and Quality of Life. – М.: LAP Lambert Academic Publishing, 2015. – 96 с.
     
103. Bassam Zaqout and Bassam Abu Hamad. Quality of Care Provided to PWD in Gaza: Clients’ Perspectives. – М.: LAP Lambert Academic Publishing, 2013. – 156 с.
     
104. Jennifer Malin. Evaluating the Quality of Cancer Care. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
     
105. Sakumzi Ntayiya. EVALUATING THE QUALITY OF CARE. – М.: LAP Lambert Academic Publishing, 2010. – 64 с.
     
106. Vishal Agrawal,Harshal Gupta and D.D. Umrigar. Quality of life assessment in psoriasis patients. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
     
107. Kantamneni Vidya. Beta thalassemia major and health related quality of life. – М.: LAP Lambert Academic Publishing, 2013. – 68 с.
     
108. Mecha Aboma. Assessment of Quality of care in Family Planning services. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
     
109. Yogesh Deole. Improve Quality of Life with Ayurvedic Rasayana(Rejuvenation therapy). – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
     
110. Necoal Driver. Quality of Life Among African American Women and HIV. – М.: LAP Lambert Academic Publishing, 2013. – 80 с.
     
111. Judith Akello Abal. Quality of Universal Primary education (UPE) Policy –Northern Uganda. – М.: LAP Lambert Academic Publishing, 2012. – 52 с.
     
112. Manoj Killedar. Impact of “Web Technology” on “Total Quality” of ODLS. – М.: LAP Lambert Academic Publishing, 2012. – 204 с.
     
113. Girma Moti. The Status of Quality of Eucation in Private Higher Institutions. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
     
114. Muhammad Khurram Bhatti. Energy-Aware Scheduling For Real-Time Embedded Systems. – М.: LAP Lambert Academic Publishing, 2012. – 208 с.
     
115. Ahmed Eltahir Ahmadon. Laboratory Quality of Service. – М.: LAP Lambert Academic Publishing, 2014. – 52 с.
     
116. Joseph Hoffert. Quality of Service Management of Distributed Realtime Embedded Systems. – М.: LAP Lambert Academic Publishing, 2011. – 224 с.
     
117. Animesh Dalakoti. ENHANCING QUALITY OF SERVICE IN INTERNET USING DYNAMIC SCHEDULING. – М.: LAP Lambert Academic Publishing, 2010. – 88 с.
     
118. Aleksej Spenst. A User-Centric Quality of Service Management System. – М.: LAP Lambert Academic Publishing, 2010. – 208 с.
     
119. Aleksandar Tudzarov. Quality of Service in next generation mobile and wireless networks. – М.: LAP Lambert Academic Publishing, 2012. – 152 с.
     
120. Mohammad Dalvi Esfahani,Hosein Jafarkarimi and Saman Foroutani. Quality of Experience: The Case of Voice over IP. – М.: LAP Lambert Academic Publishing, 2014. – 88 с.
     
121. Faisal Latif and Imtiaz Ahmad Bhat. ANALYSIS OF QUALITY OF SERVICE PROTOCOLS (QOS). – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
     
122. Sivapathalingham Sivavakeesar. Quality of Service Support in Mobile Ad Hoc Networks. – М.: LAP Lambert Academic Publishing, 2010. – 288 с.
     
123. riasat abbas. Human Perceived Quality-of-Service for Multimedia Applications. – М.: LAP Lambert Academic Publishing, 2010. – 64 с.
     
124. Bello Olayiwola Wasiu. Service Quality of Educational-Related E-Service in Nigeria. – М.: LAP Lambert Academic Publishing, 2012. – 120 с.
     
125. andrea trentini. Reflective Quality of Service management in the "RTP" architecture. – М.: LAP Lambert Academic Publishing, 2010. – 140 с.
     
126. Anuoluwapo Ajayi. ENHANCED QUALITY OF SERVICE BROKER MODEL FOR ELECTRONIC COMMERCE. – М.: LAP Lambert Academic Publishing, 2011. – 204 с.
     
127. Afroza Bulbul and Obaidur Rahman. Service Quality of Muslim Aid UK-Bangladesh Field Office. – М.: LAP Lambert Academic Publishing, 2014. – 184 с.
     
128. Muhammad Riaz Mughal and Zhe Zhao. Influential Outcomes of Distribution Situations. – М.: LAP Lambert Academic Publishing, 2011. – 116 с.
     
129. Derya Kara and Muzaffer Uysal. Mobbing And Female Employees Quality Of Life In Tourism Sector. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
     
130. Tom Mulegi. Decentralized Management and Quality of Health Services in Uganda. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
     
131. Yulin Liu. Urban Transit Quality of Service: User Perception and Behaviour. – М.: LAP Lambert Academic Publishing, 2013. – 328 с.
     
132. Harry C. D. Organizational Citizenship Behaviour Of Distributed Teams. – М.: LAP Lambert Academic Publishing, 2013. – 224 с.
     
133. Anita Baku. The quality of national health insurance services in Ghana. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
     
134. Tabassum Jehan and Shahnaz Sultana. A Study on Quality of Work Life of Employees. – М.: LAP Lambert Academic Publishing, 2012. – 272 с.
     
135. Atser Samuel. Clients/Patients Perception of Quality of Health Care Services. – М.: LAP Lambert Academic Publishing, 2012. – 144 с.
     
136. Md. Kamal Hussain. Introduction To Healthcare Service Management. – М.: LAP Lambert Academic Publishing, 2012. – 196 с.
     
137. Swarupa Pelleti. Quality of Work Life of Doctors in Public and Private Hospitals. – М.: LAP Lambert Academic Publishing, 2014. – 288 с.
     
138. Dhairyshil Patil,Keshav Pujari and Pradip Relekar. Ripening behaviour and quality of mango influenced by temperature. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
     
139. Berhanu Tesema Guta. Quality of Teaching Physical Education. – М.: LAP Lambert Academic Publishing, 2013. – 128 с.
     
140. Josephine Ojiambo. The Influence of Financial Management on Quality of Education. – М.: LAP Lambert Academic Publishing, 2013. – 144 с.
     

Лучшие результаты

Дополнительные результаты

1. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
2. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
3. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
4. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
5. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
6. Партнерство вместо подчинения. интервью с Дезо Хорватом, деканом Schulich School of Business. Р. Крецул, "Кадровый менеджмент", № 1, февраль 2006.
7. Банковское отделение будущего. интервью с Камероном МакКворри. Cameron MacQuarrie, менеджером по развитию бизнеса компании Cisco Systems в области корпоративных финансов в регионе EMEA. Европа, Ближний Восток, Африка. Н.Ф. Колюшенко, "Расчеты и операционная работа в коммерческом банке", № 2, февраль 2006.
8. В бизнесе очень важно найти свое место. интервью с Ю. Ходосом, генеральным управляющим Verysell Distribution. "Управление персоналом", № 20, октябрь 2005.
9. BUSINESS PROCESS MANAGEMENT: система для руководителя. А. Крючкова, "Финансовая газета. Региональный выпуск", № 24, июнь 2005.
10. Построение системы мотивации по технологии BUSINESS UNIT MANAGEMENT. В. Лунин, "Финансовая газета. Региональный выпуск", № 16, апрель 2005.
11. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
12. Business performance management: источники эффективности. О. Духонина, П. Горянский, "Финансовая газета. Региональный выпуск", № 20, май 2004.
13. Ловушка для пирата. интервью с И. Слабых, руководителем отдела противодействия интеллектуальному пиратству в России и СНГ Adobe Systems. И. Голова, "Расчет", N 9, сентябрь 2012 г.
14. Медицинская информатика в Web of Science: доля России в мировом публикационном потоке. Н.Г. Куракова, Л.А. Цветкова, "Врач и информационные технологии", № 4, июль-август 2012.
15. Health management: совершенствуем здоровый образ работы. С. Царенко, "Кадровик.ру", N 5, май 2012 г.
16. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
17. Lifestyle management и консьерж-сервис. А.И. Гусев, "Банковский ритейл", N 1, I квартал 2012 г.
18. Ошибки при формировании и развитии бизнеса private banking & wealth management. А.В. Александров, "Банковский ритейл", N 1, I квартал 2012 г.
19. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
20. Business Intelligence и Business Performance Management: основные термины и концепции. Ю.В. Амириди, "Управление в кредитной организации", N 5, сентябрь-октябрь 2011 г.
21. Взаимодействие блока private banking & wealth management с розничным бизнесом. А.В. Александров, "Банковский ритейл", N 3, III квартал 2011 г.
22. Сегментация клиентов в бизнесе private banking & wealth management. Н.В.  Чумак, "Банковский ритейл", N 1, I квартал 2011 г.
23. Back side of the moon, или темная сторона поведения персонала. интервью с Н. Русаковой, директором по персоналу ОАО "Хлебпром", А. Сукачёвым, директором "Торговой компании АС", Н. Харитоновой, руководителем службы персонала тверской компании ЗАО "ДКС". А. Колесникова, Т. Тюрина, С.  Машарипов, "Управление персоналом", N 16, август 2010 г.
24. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
25. Мотивируйте людей на работу, а не на преданность. интервью с Д.  Кленовым, партнером UFG Wealth Management. "Управление персоналом", N 14, июль 2010 г.
26. Мы знаем границы, которые не нужно переходить. интервью с О.  Банцекиной, главой представительства Coleman Services. "Управление персоналом", N 12, июнь 2010 г.
27. Использование Bill of Exchange в аккредитивной форме расчетов. Н.В. Букина, "Международные банковские операции", № 6, ноябрь-декабрь 2009.
28. Business performance management: современный взгляд. Д. Исаев, "Финансовая газета", № 10, 11, март 2009.
29. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008.
30. Я воспринимаю персонального помощника как напарника червяк должен нравиться рыбке, а не рыбаку. интервью с П.А. Черкашиным, руководителем российского представительства компании Adobe Systems. "Управление персоналом", № 20, октябрь 2008.
31. Учет для дочек". интервью с Е. Фадеевой, финансовым директором компании Verysell Distribution. А. Сенчукова, "Консультант", № 17, сентябрь 2008.
32. Директора заблудились между governance и management. А. Верников, "Банковское обозрение", № 8, август 2008.
33. Отечественный private banking продолжает эволюционировать в сторону private wealth management. А.И. Гусев, "Инвестиционный банкинг", № 3, III квартал 2008.