Результаты поиска

Лучшие результаты

1. Mr. Phil Gerbyshak. Service Desk Manager's Crash Course. – М.: , 2012. – 108 с.
   

Дополнительные результаты

1. Bill Holtsnider, Brian D. Jaffe. IT Manager's Handbook, Third Edition: Getting your new job done. – М.: , 2012. – 368 с.
   
2. Christoph Seidel. IT-Service-Level-Management: Konzepte und Implementierungsstrategien (German Edition). – М.: , 2012. – 136 с.
   
3. Mr. Phil Gerbyshak. Service Desk Manager's Crash Course. – М.: , 2012. – 108 с.
   
4. Scott Green. Manager's Guide to the Sarbanes-Oxley Act: Improving Internal Controls to Prevent Fraud. – М.: Wiley Publishing, Inc, 2004. – 234 с.
   
5. Patrick M. Georges. The Manager's Handbook: The MBA Student's Companion. – М.: , 2012. – 116 с.
   
6. K. H. Spencer Pickett. Internal Control : A Manager's Journey. – М.: , 0. – 0 с.
   
7. David G. Cotts, Edmond P. Rondeau. The Facility Manager's Guide to Finance and Budgeting. – М.: , 0. – 0 с.
   
8. Brian Clegg. Crash Course in Personal Development (Crash Course Series). – М.: , 0. – 0 с.
   
9. Bob Powers, Allan Ellis, Alan Ellis. A Manager's Guide to Sexual Orientation in the Workplace. – М.: , 0. – 0 с.
   
10. Rex P. Gatto. The Smart Manager's F.A.Q. Guide : A Survival Handbook for Today's Workplace (Pfeiffer). – М.: , 0. – 0 с.
    
11. Suzanne D. Sparks. The Manager's Guide To Business Writing. – М.: , 0. – 0 с.
    
12. Robert Abbott. A Manager's Guide to Newsletters : Communicating for Results. – М.: , 0. – 0 с.
    
13. Rick Sturm, Wayne Morris. Foundations of Service Level Management. – М.: Sams, 2000. – 288 с.
    
14. William J. Altier. The Thinking Manager's Toolbox: Effective Processes for Problem Solving and Decision Making. – М.: , 0. – 0 с.
    
15. Stephen W. Medcroft. The Telecom Manager's Survival Guide: The Essential Reference for Telecommunications Systems, Solutions, and Cost Control. – М.: , 0. – 0 с.
    
16. Bernard T. Lewis, Richard P. Payant. The Facility Manager's Emergency Preparedness Handbook. – М.: , 0. – 0 с.
    
17. Susan C. Patterson. The Training Manager's Quick-Tip Sourcebook : Surefire Tools, Tactics, and Strategies to Solve Common Training Challenges. – М.: , 0. – 0 с.
    
18. Roger Fritz. The Manager's Survival Guide. – М.: , 0. – 0 с.
    
19. Robert Bacal. The Manager's Guide to Performance Reviews. – М.: , 0. – 0 с.
    
20. Robert O. Brinkerhoff, Rhonda C. Messinger. Strategic Employee Development Guide, Manager's Guide (Manager's Guide). – М.: , 0. – 0 с.
    
21. Florence M. Stone. The Manager's Question and Answer Book. – М.: , 0. – 0 с.
    
22. James R. Fisher Jr. Six Silent Killers: Management's Greatest Challenge. – М.: , 0. – 0 с.
    
23. Protecting Business Information : A Manager's Guide. – М.: , 0. – 0 с.
    
24. Norton Paley. The Manager's Guide to Competitive Marketing Strategies, Second Edition. – М.: , 0. – 0 с.
    
25. Ralph L. Kliem. The Project Manager's Emergency Kit. – М.: , 0. – 0 с.
    
26. Jerry Spiegel, Cresencio Torres. Manager's Official Guide to Team Working. – М.: Pfeiffer, 1994. – 176 с.
    
27. Brian Clegg, Paul Birch. Crash Course in Managing People (Crash Course Series). – М.: , 0. – 0 с.
    
28. Yana Parker. The Damn Good Resume Guide: A Crash Course in Resume Writing (Damn Good Resume Guide). – М.: , 0. – 0 с.
    
29. Crash Course in Electronics Technology. – М.: , 0. – 0 с.
    
30. Bruce Tulgan. The Manager's Pocket Guide to Generation X. – М.: , 0. – 0 с.
    
31. Jihad S. Nader. The Manager's Concise Guide to Risk. – М.: , 0. – 0 с.
    
32. David Ben. Advantage Play: The Manager's Guide to Creative Problem Solving. – М.: , 0. – 0 с.
    
33. IT in Business: A Business Manager's Casebook. – М.: , 0. – 0 с.
    
34. Rob Aalders, Peter Hind. The IT Manager's Survival Guide. – М.: , 0. – 0 с.
    
35. John M. Lusa, John Lusa. The Network Manager's Handbook, Third Edition. – М.: , 0. – 0 с.
    
36. Bil Holton, Cher Holton. The Manager's Short Course to a Long Career. – М.: , 0. – 0 с.
    
37. Robert Heller, Tim Hindle. Essential Manager's Manual. – М.: Дорлинг Киндерсли, 2008. – 864 с.
    
38. Joe Perdue, Rhonda J. Montgomery, Patti J. Shock, John M. Stefanelli. A Club Manager's Guide to Private Parties and Club Functions. – М.: , 0. – 0 с.
    
39. Lynn F. Gunlicks. The Machiavellian Manager's Handbook for Success. – М.: , 0. – 0 с.
    
40. Dana Muir, Dana Muir. A Manager's Guide to Employment Law: How to Protect Your Company and Yourself. – М.: Jossey-Bass, 2003. – 208 с.
    
41. The Project Manager's Toolkit. – М.: , 0. – 0 с.
    
42. Jesse W. Brogan. The Senior Manager's Toolbox. – М.: , 0. – 0 с.
    
43. Peter G. W. Keen, Walid Mougayar, Tracy Torregrossa. The Business Internet and Intranets: A Manager's Guide to Key Terms and Concepts. – М.: , 0. – 0 с.
    
44. Stephen M. Millett, Edward J. Honton. A Manager's Guide to Technology Forecasting and Strategy Analysis Methods. – М.: , 0. – 0 с.
    
45. Ravi Kalakota, Andrew Whinston. Electronic Commerce: A Manager's Guide. – М.: , 0. – 0 с.
    
46. Ronald A. Landskroner. The Nonprofit Manager's Resource Directory, 2nd Edition. – М.: , 0. – 0 с.
    
47. Mel Silberman. The Active Manager's Tool Kit : 45 Reproducible Tools for Leading and Improving Your Employee's Performance. – М.: , 2003. – 0 с.
    
48. Jack W. Plunkett. Plunkett's Financial Services Industry Almanac 2004: The Only Comprehensive Guide to the Financial Services Industry (Plunkett's Financial Services Industry Almanac). – М.: , 2003. – 0 с.
    
49. Richard D. Metters, Kathryn H. King-Metters, Madeleine Pullman, Steve Walton. Successful Service Operations Management. – М.: South-Western College Pub, 2005. – 432 с.
    
50. Florence Stone. The Essential New Manager's Kit. – М.: , 2003. – 0 с.
    
51. Bernard T. Lewis. The Facility Manager's Emergency Preparedness Handbook. – М.: , 2005. – 0 с.
    
52. John Kador. The Manager's Book of Questions: 1001 Great Interview Questions for Hiring the Best Person. – М.: McGraw-Hill, 2006. – 224 с.
    
53. David Lansdowne. Fund Raising Realities Every Board Member Must Face - Revised Edition: A 1-Hour Crash Course on Raising Major Gifts for Nonprofit Organizations. – М.: , 2007. – 109 с.
    
54. Anthony Tarantino. Manager's Guide to Compliance: Sarbanes-Oxley, COSO, ERM, COBIT, IFRS, BASEL II, OMB A-123, ASX 10, OECD Principles, Turnbull Guidance, Best Practices, and Case Studies. – М.: Wiley, 2006. – 336 с.
    
55. Cornelius E. Tierney, Edward F. Kearney, Roldan Fernandez, Jeffrey W. Green, Michael J. Ramos, Kearn. OMB Circular A-123 and Sarbanes-Oxley: Management's Responsibility for Internal Control in Federal Agencies. – М.: , 2006. – 320 с.
    
56. Harvard Business School Press. Manager's Toolkit: The 13 Skills Managers Need to Succeed (Harvard Business Essentials). – М.: , 2004. – 352 с.
    
57. Peter Mudie, Angela Pirrie. Services Marketing Management, Third Edition. – М.: , 2006. – 280 с.
    
58. Lisa Guerin, Amy Delpo. Manager's Legal Handbook. – М.: , 2005. – 250 с.
    
59. H. David Sherman, Joe Zhu. Service Productivity Management: Improving Service Performance using Data Envelopment Analysis (DEA). – М.: , 2006. – 328 с.
    
60. Claudia M. Baca. Project Manager's Spotlight on Change Management. – М.: , 2005. – 145 с.
    
61. Professional Risk Manager's International Association (PRMIA). The Professional Risk Managers' Guide to Financial Theory and Application (Primia Risk Management). – М.: , 2007. – 400 с.
    
62. Professional Risk Manager's International Association (PRMIA). The Professional Risk Managers' Guide to Financial Markets (Prmia Risk Management Series). – М.: , 2007. – 400 с.
    
63. Professional Risk Manager's International Association (PRMIA). The Professional Risk Manager's Guide to Financial Instruments (Prmia Risk Management Series). – М.: , 2007. – 400 с.
    
64. Professional Risk Manager's International Association (PRMIA). The Professional Risk Managers' Guide to the Energy Market (Prmia Risk Management Series). – М.: , 2007. – 400 с.
    
65. Rita Mulcahy. PM Crash Course, Premier Edition: A Crash Course in Real-World Project Management. – М.: RMC Publications, Inc., 2006. – 200 с.
    
66. Steven Haines. The Product Manager's Desk Reference. – М.: McGraw-Hill Irwin, 2008. – 744 с.
    
67. Ilayne J. Geller, David Cottrell. The Manager's Conflict Resolution Handbook: A Practical Guide for Creating Positive Change. – М.: Cornerstone Leadership Inst, 2008. – 48 с.
    
68. Jessica Keyes. Leading IT Projects: The IT Manager's Guide. – М.: , 2008. – 336 с.
    
69. Gerard Blokdijk, Ivanka Menken, Claire Engle. ITIL Practitioner Support and Restore (IPSR) All-in-one Help Desk Exam Guide and Certification Work book; Define, Implement, Manage and Review Service ... Incident Management and Problem Management. – М.: , 2008. – 264 с.
    
70. Ivanka Menken, Gerard Blokdijk. ITIL Practitioner Plan and Improve (IPPI) All-in-one Exam Guide and Certification Work book; IT Service Management with Availabilty Management, Capacity ... Recovery, IT Service Continuity Management. – М.: , 2008. – 196 с.
    
71. Gerard Blokdijk. Demand Management of IT Services: SLA Management and IT Service Strategy - Optimize the use of Capacity by moving Workload to Less utilized Times, Hardware, or Places Best Practices Handbook. – М.: , 2008. – 96 с.
    
72. Dennis C. Brewer. Project Manager's Guide to Microsoft Office Project 2007. – М.: , 2009. – 500 с.
    
73. Bill Holtsnider & Brian D. Jaffe. IT Manager's Handbook: Getting Your New Job Done. – М.: Morgan Kaufmann, 2006. – 632 с.
    
74. Faustino Taderera. The Exports Manager's Guide: Linkages, Networking, Competitiveness. – М.: , 2010. – 624 с.
    
75. Ching M. Chang. Service Systems Management and Engineering: Creating Strategic Differentiation and Operational Excellence. – М.: , 2010. – 720 с.
    
76. Faustino Taderera. The Shipping Manager's Guide: Logistics, Supply Chain, Warehousing. – М.: , 2010. – 448 с.
    
77. Faustino Taderera. The Purchasing Manager's Guide: Selection, Choice, Exchange. – М.: , 2010. – 696 с.
    
78. Service Desk Best Practices - Templates, Documents and Examples of the Service Desk in the Public Domain PLUS access to content.theartofservice.com for downloading. – М.: , 2010. – 194 с.
    
79. Anthony Tarantino. Manager's Guide to Compliance: Best Practices and Case Studies. – М.: John Wiley and Sons, Ltd, 2006. – 334 с.
    
80. Help Desk Practitioner?s Handbook. – М.: , 1999. – 432 с.
    
81. Matan Feldman. Crash Course in Accounting and Financial Statement Analysis. – М.: , 2007. – 288 с.
    
82. Jane M. Wiggins. Facilities Manager?s Desk Reference. – М.: , 2010. – 568 с.
    
83. Stephen F. Jablonsky. The Manager?s Guide to Financial Statement Analysis. – М.: , 2001. – 288 с.
    
84. Bill Holtsnider. IT Manager's Handbook: The Business Edition. – М.: , 2010. – 392 с.
    
85. Gerald L. Kovacich. The Manager's Handbook for Corporate Security. – М.: , 2010. – 463 с.
    
86. Phil Hughes. Construction Manager's Health & Safety Bundle. – М.: , 2010. – 0 с.
    
87. David Shailer. Project Manager's Toolkit. – М.: , 2010. – 256 с.
    
88. Louis Frenzel. Crash Course in Digital Technology. – М.: , 2010. – 208 с.
    
89. D. TARGETT. IT in Business: A Business Manager's Casebook. – М.: , 2010. – 318 с.
    
90. Stephen R. Davis. C++ Weekend Crash Course®. – М.: , 2003. – 448 с.
    
91. Cary N. Prague. Access 2003 Programming Weekend Crash Course. – М.: , 2003. – 504 с.
    
92. Rob Aalders. The IT Manager?s Survival Guide. – М.: , 2002. – 320 с.
    
93. Jerry Spiegel. Manager?s Official Guide to Team Working. – М.: , 1994. – 160 с.
    
94. Brad Watson. The Manager?s Guide to Financial Statement Analysis. – М.: , 1996. – 100 с.
    
95. Susan C. Patterson. The Training Manager?s Quick–Tip Sourcebook. – М.: , 2003. – 296 с.
    
96. Kim Heldman. Project Manager?s Spotlight on Risk Management. – М.: , 2005. – 240 с.
    
97. Faith Hickman Brynie. CliffsNotes® Parent?s Crash CourseTM Elementary School Science Fair Projects. – М.: , 2005. – 256 с.
    
98. Rex P. Gatto Ph.D. The Smart Manager?s F.A.Q. Guide. – М.: , 2000. – 344 с.
    
99. Richard L. Ptak. Manager?s Guide to Distributed Environments. – М.: , 1998. – 368 с.
    
100. Steve Rickaby. ECDL4 Office 2000 Weekend Crash Course. – М.: , 2004. – 512 с.
     
101. Ivan Stux. An Investment Manager?s Guide to Quantitative Analysis. – М.: , 2002. – 256 с.
     
102. Harvey L. Shuster. Financial Manager?s Guide to Microsoftware. – М.: , 1988. – 304 с.
     
103. B Miller. Telecomms for Business – A Manager?s Guide. – М.: , 1988. – 192 с.
     
104. Clay Carr. The New Manager?s Survival Manual. – М.: , 1988. – 232 с.
     
105. John Nicholson. Windows® XP Weekend Crash Course®. – М.: , 2003. – 408 с.
     
106. Landskroner. The Nonprofit Manager?s Resource Directory – 3.5 D isk. – М.: , 1996. – 0 с.
     
107. Ronald A. Landskroner. The Nonprofit Manager?s Resource Directory. – М.: , 1996. – 522 с.
     
108. James B Beard. Turf Management for Golf Courses. – М.: , 2001. – 816 с.
     
109. Robert A. Milligan. Human Resource Management for Golf Course Superintendents. – М.: , 1996. – 192 с.
     
110. Steven M. Schafer. Apache, MySQL, and PHP Weekend Crash Course. – М.: , 2003. – 480 с.
     
111. Clay Carr. The New Manager?s Survival Manual. – М.: , 1988. – 232 с.
     
112. Wayne Brantley. Project Manager?s PocketBOK®. – М.: , 2009. – 144 с.
     
113. Goran Grimvall. Quantify! – A Crash Course in Smart Thinking. – М.: , 2011. – 256 с.
     
114. Goran Grimvall. Quantify! – A Crash Course in Smart Thinking. – М.: , 2011. – 256 с.
     
115. Charles Hoffman. Manager?s Guide to XBRL. – М.: , 1983. – 208 с.
     
116. Michael M. Lefever. Restaurant Reality A Manager?s Guide. – М.: , 1988. – 256 с.
     
117. Kenneth N. Myers. Manager?s Guide to Contingency Planning for Disasters. – М.: , 1999. – 256 с.
     
118. Kurt H. Decker. A Manager?s Guide to Employee Privacy. – М.: , 1989. – 288 с.
     
119. Dave Donelson. The Dynamic Manager's Guide To Creative Selling: How To Make More Sales And Build A Super Sales Career. – М.: , 2011. – 362 с.
     
120. Ronald A. Landskroner. The Nonprofit Manager?s Resource Directory. – М.: , 2002. – 688 с.
     
121. P CHRISTIANSEN. Christiansen: ?networking? With Novell Netware: A Lan Manager?s Handbook (pr Only). – М.: , 1990. – 232 с.
     
122. Thomas Plevyak. Next Generation Telecommunications Networks, Services, and Management. – М.: , 2010. – 298 с.
     
123. R MAUS. Maus: ?robotics? – A Manager?s Guide. – М.: , 1986. – 238 с.
     
124. R MAUS. Maus: ?robotics? – A Manager?s Guide. – М.: , 1986. – 238 с.
     
125. Marie Benesch. Manager?s Roundtable – Real Solutions from Real People. – М.: , 2005. – 175 с.
     
126. Bil Holton. The Manager?s Short Course. – М.: , 1992. – 256 с.
     
127. Bil Holton. The Manager?s Short Course. – М.: , 1992. – 256 с.
     
128. Joe Perdue. A Club Manager?s Guide to Private Parties and Club Functions. – М.: , 1998. – 336 с.
     
129. Joe Perdue. A Club Manager?s Guide to Private Parties and Club Functions. – М.: , 1971. – 0 с.
     
130. The New Manager'S Handbook. – М.: , 2006. – 128 с.
     
131. The Project Manager'S Desk Reference, 3E. – М.: , 2006. – 600 с.
     
132. The Product Manager'S Desk Reference. – М.: , 2011. – 600 с.
     
133. Manager'S Guide To Operations Management. – М.: , 2011. – 272 с.
     
134. Iptv Crash Course. – М.: , 2011. – 336 с.
     
135. Voice Over Ip Crash Course. – М.: , 2011. – 416 с.
     
136. DASU. THE CUSTOMER SERVICE SOLUTION: MANAGING EMOTIONS, TRUST, AND CONTROL TO WIN YOUR CUSTOMER'S BUSINESS. – М.: , 2013. –  с.
     
137. Abtin Refahi. Service Desk: A Case Based Reasoning Approach. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
     
138. Pinigas Mbengo. Service Quality Management For Chiredzi Town Council's Beer Halls. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
     
139. Seyed Mohammad Hassan Hosseini. Teach Language: A Practical Crash Course. – М.: Scholars' Press, 2013. – 164 с.
     
140. Cathryn Still. Crash Course for the GMAT. – М.: Penguin Random House, 2015. – 256 с.
     

Лучшие результаты

Дополнительные результаты

1. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
2. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
3. У российского рынка структурного финансирования неплохие перспективы. интервью с И. Пенкиной, ведущим аналитиком Standard & Poor's. Е.Е. Смирнов, "Управление в кредитной организации", № 3, май-июнь 2007.
4. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
5. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
6. Standard & Poor's о банках России в 2005 году. И.Е. Смирнов, "Банковское кредитование", № 3, III квартал 2005.
7. BUSINESS PROCESS MANAGEMENT: система для руководителя. А. Крючкова, "Финансовая газета. Региональный выпуск", № 24, июнь 2005.
8. Построение системы мотивации по технологии BUSINESS UNIT MANAGEMENT. В. Лунин, "Финансовая газета. Региональный выпуск", № 16, апрель 2005.
9. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
10. Business performance management: источники эффективности. О. Духонина, П. Горянский, "Финансовая газета. Региональный выпуск", № 20, май 2004.
11. Договор страхования Десенналь". интервью с Ж. Туччеллой, руководителем сектора страхования рисков "Десенналь" и скрытых дефектов департамента SCOR Business Solutions компании SCOR Global P&C S.E.. С. Дедиков, "Юридическая и правовая работа в страховании", N 3, III квартал 2012 г.
12. Управление рисками трансграничной морской перевозки продуктов переработки нефти; эволюция методов начисления компенсации. на примере деятельности IOPC FUND's. Н.Г. Скачков, "Lex Russica", N 3, май-июнь 2012 г.
13. Health management: совершенствуем здоровый образ работы. С. Царенко, "Кадровик.ру", N 5, май 2012 г.
14. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
15. Lifestyle management и консьерж-сервис. А.И. Гусев, "Банковский ритейл", N 1, I квартал 2012 г.
16. Ошибки при формировании и развитии бизнеса private banking & wealth management. А.В. Александров, "Банковский ритейл", N 1, I квартал 2012 г.
17. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
18. Business Intelligence и Business Performance Management: основные термины и концепции. Ю.В. Амириди, "Управление в кредитной организации", N 5, сентябрь-октябрь 2011 г.
19. Взаимодействие блока private banking & wealth management с розничным бизнесом. А.В. Александров, "Банковский ритейл", N 3, III квартал 2011 г.
20. Сегментация клиентов в бизнесе private banking & wealth management. Н.В.  Чумак, "Банковский ритейл", N 1, I квартал 2011 г.
21. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
22. Мотивируйте людей на работу, а не на преданность. интервью с Д.  Кленовым, партнером UFG Wealth Management. "Управление персоналом", N 14, июль 2010 г.
23. Мы знаем границы, которые не нужно переходить. интервью с О.  Банцекиной, главой представительства Coleman Services. "Управление персоналом", N 12, июнь 2010 г.
24. Business performance management: современный взгляд. Д. Исаев, "Финансовая газета", № 10, 11, март 2009.
25. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008.
26. Директора заблудились между governance и management. А. Верников, "Банковское обозрение", № 8, август 2008.
27. Отечественный private banking продолжает эволюционировать в сторону private wealth management. А.И. Гусев, "Инвестиционный банкинг", № 3, III квартал 2008.