Результаты поиска

Лучшие результаты

1. Geoff Tennant. Six Sigma : SPC and TQM in Manufacturing and Services. – М.: , 0. – 0 с.
   

Дополнительные результаты

1. Cloud Computing and Services Science (Service Science: Research and Innovations in the Service Economy). – М.: , 2012. – 405 с.
   
2. Odomovo Afeno. Corruption and service delivery: Administrative corruption and public service delivery in Nigeria. – М.: , 2012. – 120 с.
   
3. Trends in U.s. Services Trade (Trade Issues, Policies, and Laws). – М.: , 2012. – 0 с.
   
4. Stefano Barone, Eva Lo Franco. Statistical and Managerial Techniques for Six Sigma Methodology: Theory and Application. – М.: , 2012. – 396 с.
   
5. Sean McAfee. Six Sigma Survival Scribbles- notes from the battlefield. – М.: , 2012. – 78 с.
   
6. D. H. Stamatis. Six Sigma for Financial Professionals (Wiley Essentials). – М.: , 0. – 0 с.
   
7. Birgitte Andersen, Jeremy Howells, Richard Hull, Ian Miles, Joanne Roberts. Knowledge and Innovation in the New Service Economy. – М.: , 0. – 0 с.
   
8. Barbara Wheat, Chuck Mills, Mike Carnell. Leaning Into Six Sigma : A Parable of the Journey to Six Sigma and a Lean Enterprise. – М.: , 0. – 0 с.
   
9. David H. Treichler, Ronald D. Carmichael. The Six Sigma Path to Leadership: Observations from the Trenches. – М.: , 0. – 0 с.
   
10. George Eckes, Sandra Derickson. Six Sigma Team Dynamics: The Elusive Key to Project Success. – М.: , 0. – 0 с.
    
11. Peter S. Pande, Robert P. Neuman, Roland R. Cavanagh. The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams. – М.: , 0. – 0 с.
    
12. Subir Chowdhury. Power of Six Sigma. – М.: , 0. – 0 с.
    
13. George Eckes. Six Sigma for Everyone. – М.: Wiley Publishing, Inc, 0. – 124 с.
    
14. Greg Brue. Six Sigma For Managers. – М.: , 0. – 0 с.
    
15. George Eckes. General Electric's Six Sigma Revolution: How General Electric and Others Turned Process Into Profits. – М.: , 0. – 0 с.
    
16. Subir Chowdhury. Design for Six Sigma. – М.: , 0. – 0 с.
    
17. Six Sigma Deployment. – М.: , 0. – 0 с.
    
18. Greg Brue. Design for Six Sigma (Briefcase Books Series). – М.: , 0. – 0 с.
    
19. Robert Barry, Amy Murcko, Clifford Brubaker. The Six Sigma Book for Healthcare: Improving Outcomes by Reducing Errors. – М.: , 0. – 0 с.
    
20. Keki R. Bhote, Keki Bhote. Power of Ultimate Six Sigma(r), The: Keki Bhote's Proven System for Moving Beyond Quality Excellence to Total. – М.: , 0. – 0 с.
    
21. Jay Arthur, Lowell Jay Arthur. Six Sigma Simplified. – М.: , 0. – 0 с.
    
22. Tom Devane. Integrating Lean Six Sigma and High-Performance Organizations: Leading the Charge Toward Dramatic, Rapid, and Sustainable Improvement. – М.: Pfeiffer, 2003. – 464 с.
    
23. Earl Naumann, Steven H. Hoisington. Customer Centered Six Sigma: Linking Customers, Process Improvement, and Financial Results. – М.: , 0. – 0 с.
    
24. Jeffrey N. Lowenthal. Six Sigma Project Management: A Pocket Guide. – М.: ASQ Quality Press, 2001. – 130 с.
    
25. Lundy Lewis. Managing Business and Service Networks (Innovations in Science Education and Technology). – М.: , 0. – 0 с.
    
26. D. H. Stamatis. Six Sigma and Beyond: Design of Experiments, Volume V. – М.: , 0. – 0 с.
    
27. Robert G. Stemper. Service Selling : A Guide to Increasing Sales and Profits in Consumer Financial Services. – М.: , 0. – 0 с.
    
28. Bettye H. Pruitt. Timken: From Missouri to Mars-A Century of Leadership in Manufacturing. – М.: , 0. – 0 с.
    
29. Rath & Strong. Rath & Strong's Six Sigma Leadership Handbook. – М.: , 0. – 0 с.
    
30. D. H. Stamatis. Six Sigma Fundamentals: A Complete Guide to the System, Methods and Tools. – М.: , 2003. – 0 с.
    
31. Keki R. Bhote. The Ultimate Six Sigma: Beyond Quality Excellence. – М.: , 0. – 0 с.
    
32. Michael Brassard, Diane Ritter. Sailing Through Six Sigma - Book & CD Set. – М.: , 0. – 0 с.
    
33. Quality Beyond Six Sigma. – М.: , 0. – 0 с.
    
34. Delaine Campbell. Six Sigma for Project Managers. – М.: , 0. – 0 с.
    
35. Warren Brussee. Statistics for Six Sigma Made Easy. – М.: , 0. – 0 с.
    
36. Jay Arthur. The Six Sigma Instructor Guide (2nd). – М.: , 0. – 0 с.
    
37. Jack B., Phd Revelle. Manufacturing Handbook of Best Practices: An Innovation, Productivity, and Quality Focus. – М.: , 0. – 0 с.
    
38. Six Sigma Quality for Business and Manufacture. – М.: , 0. – 0 с.
    
39. Geoff Tennant. Six Sigma : SPC and TQM in Manufacturing and Services. – М.: , 0. – 0 с.
    
40. Derek Bissell. Statistical Methods for SPC and TQM. – М.: , 0. – 0 с.
    
41. Alan Larson. Demystifying Six Sigma: A Company-Wide Approach to Continuous Improvement. – М.: , 2003. – 0 с.
    
42. Warren Brussee. All About Six Sigma. – М.: , 2005. – 0 с.
    
43. Subir Chowdhury. Design for Six Sigma. – М.: , 2003. – 0 с.
    
44. Alastair Muir. Lean Six Sigma Statistics (Six Sigman Operational Methods). – М.: , 2005. – 0 с.
    
45. Praveen Gupta. The Six Sigma Performance Handbook (Six Sigma Operational Methods). – М.: , 2004. – 0 с.
    
46. Kai Yang. Design for Six Sigma for Service (Six SIGMA Operational Methods). – М.: , 2005. – 0 с.
    
47. Thomas McCarty, Lorraine Daniels, Michael Bremer, Praveen Gupta. The Six Sigma Black Belt Handbook (Six SIGMA Operational Methods). – М.: McGraw-Hill Professional Publishing, 2004. – 590 с.
    
48. Edward Abramowich. Six Sigma for Growth: Driving Profitable Top-Line Results. – М.: , 2005. – 0 с.
    
49. William Truscott. Six Sigma : Continual Improvement for Businesses. – М.: , 2003. – 0 с.
    
50. Walter J. Michalski. Six Sigma Tool Navigator: The Master Guide for Teams (Tool Navigator). – М.: , 2003. – 0 с.
    
51. Ron D. Snee. Six Sigma Beyond the Factory Floor : Deployment Strategies for Financial Services, Health Care, and the Rest of the Real Economy. – М.: , 2004. – 0 с.
    
52. Christoph H. Loch. Industrial Excellence : Management Quality in Manufacturing. – М.: , 2003. – 0 с.
    
53. Graham Wilson. Six Sigma and the Product Development Cycle. – М.: , 2005. – 0 с.
    
54. H. E. Cook. Design For Six Sigma As Strategic Experimentation: Planning, Designing, And Building World-Class Products And Services. – М.: , 2005. – 0 с.
    
55. Issa Bass. Six Sigma Statistics with EXCEL and MINITAB. – М.: , 2007. – 353 с.
    
56. Basem El-Haik, David M. Roy. Service Design for Six Sigma: A Roadmap for Excellence. – М.: , 2005. – 448 с.
    
57. Robert Dirgo. Look Forward Beyond Lean and Six Sigma: A Self-perpetuating Enterprise Improvement Method. – М.: , 2005. – 248 с.
    
58. U Dinesh Kumar, John Crocker, T. Chitra, Haritha Saranga. Reliability and Six Sigma. – М.: , 2006. – 386 с.
    
59. Greg Brue, Ron Howes, Greg Brue, Ron Howes. Six Sigma : The Mcgraw-Hill 36 Hour Course. – М.: , 2004. – 304 с.
    
60. Donna C.S. Summers. Six Sigma: Basic Tools and Techniques (NetEffect). – М.: , 2006. – 416 с.
    
61. Anthony Weeks, Marsha Shapiro. Pocket Idiot's Guide to Six Sigma (The Pocket Idiot's Guide). – М.: , 2005. – 224 с.
    
62. Greg Brue. Six Sigma for Small Business. – М.: , 2005. – 320 с.
    
63. Greg Brue. Six Sigma for Managers: 24 Lessons to Understand and Apply Six Sigma Principles in Any Organization. – М.: McGraw-Hill, 2005. – 64 с.
    
64. Michael L. Pinedo. Planning and Scheduling in Manufacturing and Services (Springer Series in Operations Research and Financial Engineering). – М.: , 2006. – 506 с.
    
65. Michael Bremer, Brian McKibben, Thomas McCarty. Six Sigma Financial Tracking and Reporting (Six SIGMA Operational Methods). – М.: , 2005. – 460 с.
    
66. Subir Chowdhury. Design for Six Sigma: The Revolutionary Process for Achieving Extraordinary Profits. – М.: , 2005. – 208 с.
    
67. Chris Chen, Hadley M. Roth. The Big Book of Six Sigma Training Games: Proven Ways to Teach Basic DMAIC Principles and Quality Improvement Tools. – М.: , 2004. – 250 с.
    
68. Paul A. Keller. Six Sigma Demystified: A Self-Teaching Guide (Demystified). – М.: , 2004. – 450 с.
    
69. George Eckes. Six Sigma Execution. – М.: , 2005. – 224 с.
    
70. Gary Plaster, Jerry Alderman. Beyond Six Sigma: Profitable Growth through Customer Value Creation. – М.: , 2006. – 320 с.
    
71. Kaliym A. Islam. Developing and Measuring Training the Six Sigma Way: A Business Approach to Training and Development. – М.: , 2006. – 256 с.
    
72. Penelope Przekop. Six Sigma for Business Excellence. – М.: , 2005. – 240 с.
    
73. Bill Carreira, Bill Trudell. Lean Six Sigma That Works: A Powerful Action Plan for Dramatically Improving Quality, Increasing Speed, And Reducing Waste. – М.: AMACOM/American Management Association, 2006. – 304 с.
    
74. Rowland Hayler, Michael Nichols. What is Six Sigma Process Management?. – М.: , 2005. – 98 с.
    
75. Dipak Laha & Purnendu Mandal. Handbook of Computational Intelligence in Manufacturing and Production Management. – М.: Idea Group Reference, 2007. – 516 с.
    
76. Susan K. Land, Douglas B. Smith, John W. Walz. Practical Support for Lean Six Sigma Software Process Definition Using IEEE Software Engineering Standards. – М.: , 2008. – 412 с.
    
77. Kai Yang, Basem S. EI-Haik. Design for Six Sigma. – М.: , 2008. – 741 с.
    
78. James C. Abbott. The Executive Guide to Six Sigma Call Centers. – М.: Robert Houston Smith Publishers, 2008. – 172 с.
    
79. Bob Sproull. The Ultimate Improvement Cycle: Maximizing Profits through the Integration of Lean, Six Sigma, and the Theory of Constraints. – М.: , 2009. – 250 с.
    
80. Peter Vizmuller. Design Centering Using Mu-Sigma Graphs and System Simulation. – М.: , 0. – 0 с.
    
81. George Eckes. The Six Sigma Revolution. – М.: , 2000. – 288 с.
    
82. D. H. Stamatis. Six Sigma for Financial Professionals. – М.: , 2003. – 320 с.
    
83. Mark O. George. The Lean Six Sigma Guide to Doing More With Less. – М.: , 2010. – 328 с.
    
84. Joseph M J Gordon. Six Sigma Quality for Business and Manufacture. – М.: , 2010. – 572 с.
    
85. Graham Wilson. Six Sigma and the Product Development Cycle. – М.: , 2010. – 192 с.
    
86. Ron Basu. Implementing Six Sigma and Lean. – М.: , 2010. – 376 с.
    
87. D. K. Harrison. Systems for Planning and Control in Manufacturing. – М.: , 2010. – 297 с.
    
88. Tom Devane. Integrating Lean Six Sigma and High–Performance Organizations. – М.: , 2004. – 464 с.
    
89. Adedeji Bodunde Badiru. Project Management in Manufacturing and High Technology Operations. – М.: , 1988. – 320 с.
    
90. Stefano Barone. Statistical and Managerial Techniques for Six Sigma Methodology. – М.: , 2011. – 288 с.
    
91. Roger Gordon. Taxation in Developing Countries – Six Case Studies and Policy Implications. – М.: , 2010. – 352 с.
    
92. Six Sigma Financial Tracking And Reporting. – М.: , 2006. – 460 с.
    
93. Juran Institute'S Six Sigma Breakthrough And Beyond. – М.: , 2003. – 374 с.
    
94. The Mcgraw Hill 36 Hour Six Sigma Course. – М.: , 2006. – 304 с.
    
95. Thomas McCarty, Lorraine Daniels, Michael Bremer, Praveen Gupta. The Six Sigma Black Belt Handbook. – М.: McGraw-Hill, 2005. – 589 с.
    
96. Six Sigma For Transactions And Service. – М.: , 2005. – 558 с.
    
97. The Big Book Of Six Sigma Training Games: Proven Ways To Teach Basic Dmaic Principles And Quality Improvement Tools. – М.: , 2005. – 250 с.
    
98. Lean Six Sigma Statistics. – М.: , 2005. – 333 с.
    
99. Design For Six Sigma Statistics. – М.: , 2011. – 854 с.
    
100. The Six Sigma Leader: How Top Executives Will Prevail In The 21St Century. – М.: , 2011. – 224 с.
     
101. James W. Martin. Lean Six Sigma For Supply Chain Management. – М.: McGraw-Hill Professional Publishing, 2007. – 432 с.
     
102. Six Sigma Business Scorecard. – М.: , 2011. – 325 с.
     
103. Six Sigma Statistics With Excel And Minitab. – М.: , 2011. – 0 с.
     
104. Design For Six Sigma. – М.: , 2011. – 741 с.
     
105. Issa Bass, Barbara Lawton. Lean Six Sigma Using Sigmaxl And Minitab. – М.: McGraw-Hill Professional Publishing, 2009. – 384 с.
     
106. Lean Six Sigma For Federal Services. – М.: , 2011. – 192 с.
     
107. The Mcgraw-Hill 36-Hour Course: Lean Six Sigma. – М.: , 2011. – 256 с.
     
108. Six Sigma Software Quality Improvement. – М.: , 2011. – 640 с.
     
109. Building Engaged Team Performance: Align Your Processes And People To Achieve Game-Changing Business Results. – М.: , 2011. – 240 с.
     
110. Six Sigma For Sustainability. – М.: , 2011. – 304 с.
     
111. Lean Six Sigma For Hospitals: Simple Steps To Fast, Affordable, And Flawless Healthcare. – М.: , 2011. – 368 с.
     
112. Lean Six Sigma Demystified, Second Edition. – М.: , 2011. – 496 с.
     
113. Six Sigma On A Budget: Achieving More With Less Using The Principles Of Six Sigma. – М.: , 2011. – 192 с.
     
114. Six Sigma Demystified, Second Edition. – М.: , 2011. – 528 с.
     
115. Mikel Harry, Richard Schroeder. Six Sigma: The Breakthrough Management Strategy Revolutionizing the World's Top Corporations. – М.: Currency, 2006. – 304 с.
     
116. Anand Bewoor. Integrating Six Sigma With ISO-QMS For Improving Performance of SMEs. – М.: LAP Lambert Academic Publishing, 2013. – 356 с.
     
117. Yousef Amer. Six sigma for supply chains. – М.: LAP Lambert Academic Publishing, 2011. – 208 с.
     
118. Ghulam Mohiuddin. IMPLEMENTING SIX SIGMA TO REDUCE REJECTIONS IN A MANUFACTURING COMPANY. – М.: LAP Lambert Academic Publishing, 2011. – 144 с.
     
119. Nur Hidayah Mohd Razali and Wan Mohamad Asyraf Wan Afthanorhan. Improving Energy Conservation Using Six Sigma Methodology at UiTM. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
     
120. Yogaraj S. Firke,Madansing D. Golwal and Shripad R. Pathrikar. Evaluation of Library Collections and Services. – М.: LAP Lambert Academic Publishing, 2012. – 120 с.
     
121. Kaba Merga,Ranjan S. Karippai and Teklu Tesfaye. Gender Disparity in Agricultural Extension Service Delivery. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
     
122. Desalegn Fekadu Etefa and Ranavijai Bahadur Singh. Water Supply Infrastructure and Service Delivery in Ethiopia. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
     
123. Sivakumar Somasundaram and Daniel Anchiso. Governance and Service Delivery. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
     
124. Lucy Chigwenembe,Johanne Sundby and Viva Combs Thorsen. Dignity in maternal health service delevery. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
     
125. Katelyn Kerrigan and Connie Swenson. Exploring Perceived Effects of International Volunteering and Service. – М.: Scholars' Press, 2014. – 80 с.
     
126. Muhammad Usman Tariq. A Six Sigma based Risk Management Framework. – М.: LAP Lambert Academic Publishing, 2012. – 72 с.
     
127. L. Kalyan Viswanath Reddy. Application of Lean Six Sigma tool in Cashless billing of Hospital. – М.: LAP Lambert Academic Publishing, 2014. – 124 с.
     
128. Dhanavandan S. and Magizhnan S. Information Sources and Services. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
     
129. Ubaid Hayee. A Six Sigma Approach to Assure IT Security. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
     
130. Adnan Rafiq Khan and Long Zhang. Applying Six Sigma in Software Companies for Process Improvement. – М.: LAP Lambert Academic Publishing, 2010. – 88 с.
     
131. Anca Madar and Nicoleta Andreea Neacsu. Quality management for products and services. – М.: LAP Lambert Academic Publishing, 2014. – 124 с.
     
132. Tarek Sadraoui,Abdelwaheb REBAI and Makram KRIT. Design process improvement through Six Sigma approach. – М.: LAP Lambert Academic Publishing, 2012. – 160 с.
     
133. N. Ravichandran and Masoud Hekmatpanah. SIX SIGMA : Gaining Competitive Advantage in the Oil Industry. – М.: LAP Lambert Academic Publishing, 2012. – 188 с.
     
134. Raghib Maqsood and Sarmad Imtiaz. Business Process Re-Engineering Using Six Sigma. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
     
135. Jakub Hemerka. Benefits of TQM in SME providing services. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
     
136. Senem Sahan Vahaplar and Ali Sen. A Study on Six Sigma Applications for Improving Process Performance. – М.: LAP Lambert Academic Publishing, 2010. – 84 с.
     
137. Deepak Mittal. Effectiveness of TQM Parameters In Manufacturing & Service Industries. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
     
138. Xixi Fan. Exploring the value of lean six sigma in environmental sustainability. – М.: LAP Lambert Academic Publishing, 2012. – 196 с.
     
139. Shady El Safty. Critical Success Factors of Six-sigma Implementation. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
     
140. Manishkumar N. Varma. Six Sigma with respect to Hotels as Service Industry in Inida. – М.: Scholars' Press, 2014. – 120 с.
     

Лучшие результаты

Дополнительные результаты

1. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
2. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
3. TQM на предприятиях стройиндустрии. В. Терехин, "Кадровик. Кадровый менеджмент", № 7, июль 2007.
4. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
5. Особенности управления персоналом предприятия в условиях всеобщего менеджмента качества. TQM. В. Голкина, "Управление персоналом", № 8, апрель 2007.
6. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
7. Соблюдая принцип "золотой середины". Система тотального менеджмента качества. TQM. О. Щукин, "Кадровик. Кадровый менеджмент", № 1, январь 2007.
8. Вся ценность в людях. Управление персоналом: тотальный менеджмент качества. TQM. Ю. Одегов, Е. Шубенкова, "Кадровик. Кадровый менеджмент", № 11, ноябрь 2006.
9. Бюджетирование страховой компании на базе Oracle Enterprise Planning and Budgeting. Д.В. Лесоводский, "Финансовый менеджмент в страховой компании", № 3, III квартал 2006.
10. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
11. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
12. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
13. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
14. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
15. Ужин в темноте в стиле Малевича и Новый год в Хаммере". Что может выть лучше?". интервью с Н. Саниной, индивидуальным предпринимателем и креативным директором компании "San and stars". М. Сипатова, "Арсенал предпринимателя", N 12, декабрь 2011 г.
16. На пути к новому стандарту в торговом финансировании. интервью с А.  Кастерманом, руководителем Trade and Supply Chain, SWIFT, сопредседателем рабочей группы ICC-BPO. Э. Шакирова, "Международные банковские операции", N 4, октябрь-декабрь 2011 г.
17. Trade-in как способ обмена автомобиля. С.Н. Гордеева, "Торговля: бухгалтерский учет и налогообложение", N 2, февраль 2011 г.
18. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
19. Мы знаем границы, которые не нужно переходить. интервью с О.  Банцекиной, главой представительства Coleman Services. "Управление персоналом", N 12, июнь 2010 г.
20. Маркетинг персонала в стратегии TQM: компетентностный подход. Из опыта ОАО "ВЗПП-С". А. Рязанцев, О. Щукин, "Кадровик. Кадровый менеджмент", № 4, апрель 2010.
21. Проблемы применения универсальной юрисдикции in absentia. Г.А. Королев, "Журнал российского права", № 10, октябрь 2009.
22. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
23. Тонкости trade-in. С.А.Королев, "НДС. Проблемы и решения", № 8, август 2009.
24. In-store banking - новая модель банковского бизнеса. А. Пятков, "Банковское обозрение", № 11, ноябрь 2008.
25. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008.