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Лучшие результаты They Call Me Coach. – М.: , 2003. – 272 с. Дополнительные результаты Coach Joe Sasso. Sales Team Leadership: Pure and Simple. – М.: , 2012. – 110 с. John P. Schuster. Answering Your Call: A Guide for Living Your Deepest Purpose. – М.: , 2012. – 244 с. Leta M. Beam. Take the Lead: Full-Throttle Engagement Powered by Coaching. – М.: , 2012. – 242 с. Scott Harvey. Make the Phone Ring: The Secrets Of Cost-Effective Online Marketing. – М.: , 2012. – 96 с. Victor W. Hwang, Greg Horowitt. The Rainforest: The Secret to Building the Next Silicon Valley. – М.: , 2012. – 304 с. Richard P. Tucker. Insatiable Appetite: The United States and the Ecological Degradation of the Tropical World. – М.: , 0. – 0 с. Gary Krueger, Me Sharpe C2004. Enterprise Restructuring and the Role of Managers in Russia: Case Studies of Firms in Transition (Microeconomics of Transition Economies). – М.: , 0. – 0 с. Scott Blanchard, Madeleine Homan. Leverage Your Best, Ditch the Rest : The Coaching Secrets Top Executives Depend On. – М.: , 0. – 0 с. Tony Grant, Jane Greene. Coach Yourself: Make Real Change in Your Life. – М.: , 0. – 0 с. Rozy Almes, Rozy. Let Me Help You With Your Business. – М.: , 0. – 0 с. Bernd H. Schmitt, Laura Brown. Build Your Own Garage: Blueprints and Tools to Unleash Your Company's Hidden Creativity. – М.: , 0. – 0 с. Mark C. Scott. Reinspiring the Corporation : The Seven Seminal Paths to Corporate Greatness. – М.: , 0. – 0 с. Kum-Kum Bhavnani, John Foran, Priya A. Kurian. Feminist Futures: Re-Imagining Women, Culture and Development. – М.: , 0. – 0 с. Jose A. Soler Ramos, Kim B. Staking, Alfonso Ayuso Calle, Paulina Beato, Emilio Botin O'Shea, Miguel Escrig Melia, Bernardo Falero Carrasco, Jose A. Soler Ramos, Inter-American Development Bank, Grupo Santander. Financial Risk Management: A Practical Approach for Emerging Markets. – М.: , 0. – 0 с. Hugh Heclo, Henrik Masden. Policy and Politics in Sweden: Principled Pragmatism (Policy and Politics in Industrial States). – М.: , 0. – 0 с. Paul Hawken, Amory Lovins, L. Hunter Lovins. Natural Capitalism. – М.: , 0. – 0 с. Cyril Charney, Cy Charney. The Portable Mentor: Your Anywhere, Anytime Career Coach and Problem Solver. – М.: , 0. – 0 с. Richard James Severson, Me Sharpe. The Principles of Information Ethics. – М.: , 0. – 0 с. Coach Maureen O'Brien. Who's Got the Ball? (and Other Nagging Questions About Team Life) : A Player's Guide for Work Teams (Jossey-Bass Management Series). – М.: , 0. – 0 с. Peter Delisser. Be Your Own Executive Coach: Master High-Impact Communications Skills for Dealing With Difficult People, Improving Your Personal Image, Learning How to Listen, Solving Business pr. – М.: , 0. – 0 с. Ron Ernst. RealTime Coaching with Profile. – М.: , 0. – 0 с. Tony Jeary, Kim Dower, J. E. Fishman. Life Is a Series of Presentations: 8 Ways to Punch Up Your People Skills at Work, at Home, Anytime, Anywhere. – М.: Fireside, 0. – 304 с. Richard J. Leider, David A. Shapiro. Whistle While You Work: Heeding Your Life's Calling. – М.: , 0. – 0 с. Valerie Young. Finding Your True Calling: The Handbook for People Who Still Don't Know What They Want to be When They Grow Up But Can't Wait to Find Out. – М.: , 0. – 0 с. Mike Bobo, Spike Dykes. Principles of Coaching Football. – М.: Benjamin-Cummings Publishing Company, 1997. – 287 с. Mary Beth O'Neill. Executive Coaching with Backbone and Heart: A Systems Approach to Engaging Leaders with Their Challenges. – М.: Jossey-Bass, 2000. – 248 с. Catherine Fitzgerald, Jennifer Garvey Berger. Executive Coaching: Practices and Perspectives. – М.: Davies-Black Publishing, 2002. – 368 с. Ron Zemke, Kristin Anderson. Coaching Knock Your Socks Off Service. – М.: , 0. – 0 с. H. Thomas Johnson, Anders Broms. Profit Beyond Measure: Extraordinary Results Through Attention to Work and People. – М.: , 0. – 0 с. Terry D. Anderson, Ron Ford, Marilyn Hamilton. Transforming Leadership: Equipping Yourself and Coaching Others to Build the Leadership Organization. – М.: , 0. – 0 с. Dayle Smith. The Eleven Keys To Leadership. – М.: , 0. – 0 с. Don Sayre. Inside ISO 14000: The Competitive Advantage of Environmental Management. – М.: , 0. – 0 с. Talane Miedaner, Talane Miedaner. Coach Yourself to Success : 101 Tips from a Personal Coach for Reaching Your Goals at Work and in Life. – М.: , 0. – 0 с. American Baseball Coaches Association, Bob Bennett, Jack Stallings. Baseball Strategies: American Baseball Coaches Association. – М.: , 0. – 0 с. John P. Schuster. Answering Your Call: A Guide to Living Your Deepest Purpose. – М.: , 0. – 0 с. David H. Montross, Theresa E. Kane, Robert J. Ginn, Robert Jay Ginn. Career Coaching Your Kids: Guiding Your Child Through the Process of Career Discovery. – М.: , 0. – 0 с. Jackie Waldman. Teens With the Courage to Give: Young People Who Triumphed over Tragedy and Volunteered to Make a Difference (Call to Action Book). – М.: , 0. – 0 с. Cynthia D'Amour. How to Recruit Generation Me. – М.: , 0. – 0 с. George W. Shea, George William Shea. Spoiled Silk: The Red Mayor and the Great Paterson Textile Strike. – М.: , 0. – 0 с. Duane E. Sharp. Call Center Operation: Design, Operation, and Maintenance. – М.: Digital Press, 2003. – 318 с. Incoming Calls Management, Research Strategies International. The Multichannel Call Center Study Final Report. – М.: , 0. – 0 с. J. Keith Murnighan, John C. Mowen, J. Keith Murnighan, John C. Mowen. The Art of High Stakes Decision Making: Tough Calls in a Speed Driven World. – М.: , 0. – 0 с. Haim Mendelson, Johannes Ziegler. 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Mountain College (clot H). – М.: , 1987. – 0 с. Agha Shahid Ali. Call Me Ishmael Tonight – A Book of Ghazels. – М.: , 2003. – 96 с. ME WALSH. Walsh Understanding ?computers? – What Managers An D Users Need To Know. – М.: , 1982. – 266 с. Me Brown. European Security – The Defining Debates. – М.: , 2011. – 256 с. Geeks On Call®. Geeks On Call® PC?s. – М.: , 2005. – 192 с. Me Spiro. Children of the Kibbutz – A Study in Child Train & Personality Rev. – М.: , 1975. – 534 с. Coach U, Inc. Corporate Coach U Essentials, Foundation, and Resources Set. – М.: , 2005. – 0 с. Coach U, Inc. Coach U Essentials, Foundation, and Resources Set. – М.: , 2005. – 0 с. ME O?NEILL. O?neill Ideal And Incompressible ?fluid? Dynamics. – М.: , 1986. – 412 с. Me Spiro. Kibbutz – Venture in Utopia. – М.: , 1975. – 328 с. Diasna Mendley Rauner. "They Still Pick Me Up When I Fall" The Role of Caring in Youth Development and Community Life. – М.: , 2000. – 196 с. Gloria Call Horsley. 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Motivations of environmental volunteers : A cross cultural comparison. – М.: LAP Lambert Academic Publishing, 2011. – 132 с. B. Bhaskar Naik and Thoti Mallikarjuna. Socio-Economic Conditions of Yerukulas. – М.: LAP Lambert Academic Publishing, 2014. – 116 с. Josef Sveda. Narrative and Ideological Discourses. – М.: LAP Lambert Academic Publishing, 2011. – 116 с. Daniel W Kasomo. Rites of Passage from an African Perspective. – М.: LAP Lambert Academic Publishing, 2010. – 388 с. Mirlan Namatov,Akira Asakura and Nurlan Namatov. The Cult of Heaven: Tengri. – М.: LAP Lambert Academic Publishing, 2014. – 240 с. Jayachandran K.,Sekar I. and Priyanka V. Macro Propagation Techniques In Bambusa vulgaris var. vulgaris. – М.: LAP Lambert Academic Publishing, 2013. – 116 с. Pam Savage. Registered Nurse perception of legal consequences in clinical practice. – М.: LAP Lambert Academic Publishing, 2012. – 456 с. Chinnam Rajaram. The Yerukala Language. – М.: Scholars' Press, 2014. – 96 с. 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Алексеенко, "БДМ. Банки и деловой мир", № 12, декабрь 2007. Банковский call-центр как инструмент работы с "проблемными" клиентами. А. А. Крылов, "Банковское кредитование", № 5, сентябрь-октябрь 2007. Большое будущее call-центров. М. Рогозин, "Кадровый менеджмент", № 8, ноябрь 2006. 10 болезней российских call-центров. В. Аниканов, "Банковское дело в Москве", № 11, ноябрь 2006. Call-центр нельзя купить, но можно построить!. В. Аниканов, "Банковское дело в Москве", № 5, май 2006. МДМ-Банк: история одного call-центра. "Банковское дело в Москве", № 4, апрель 2006. Внедрение call-центров и CRM-решений - новый этап в развитии бизнеса. интервью с К. Кишинским, вице-президентом FrontRange Solutions по центрам обработки вызовов и Д. Барышевым, директором по продажам FrontRange Solutions в России и СНГ. Л. Беккер, "Банковское дело в Москве", № 4, апрель 2006. Три кита call-центра. К. Гордеев, "Банковское дело в Москве", № 4, апрель 2006. Мотивация достижений для сотрудников call-центра. В. Правоторов, "Кадровый менеджмент", № 2, март 2006. Call-центр - "Момент истины". "Банковское дело в Москве", № 4, апрель 2005. Call-центры как средство повышения эффективности бизнеса. И. Аглицкий, "Финансовая газета", № 12, март 2005. Банковский call-центр: взгляд "со стороны". М. Смирнов, "Банковское дело в Москве", № 2, февраль 2005. У сотрудника есть все ресурсы, чтобы состояться. интервью с С. Чумаковой, основателем и директором, ведущим мастер-коучем и преподавателем Международной академии коучинга. МАК [International Coach Academy. ICA], президентом ICF России, Executive Coach, членом общественного совета Ассоциации менеджеров. Ф. Кульпин, "Управление персоналом", N 8, апрель 2011 г. Call-центр банка: снижаем расходы, улучшаем сервис. М. Мертенс, "БДМ. Банки и деловой мир", № 12, декабрь 2008. Образцы работ
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Анастасия Спасибо ОГРОМНОЕ!!! Диплом после вашего сопровождения забрала в понедельник.Отправила преподавателю на проверку,буду ждать,что она скажет.Мне лично всё очень понравилось!!! Вы просто мастер своего дела!!!