Build That Change!: Tools and Techniques for Facilitating Change (How to Be Better)
Год выпуска: 0 Автор: Kogan Page Издательство: Страниц: 0 ISBN: 0749424850 Описание A quick reference guide with over thirty tools and tips for helping the reader create and manage effective change whether in customer service, business processes, behaviors or organization-wide improvement.
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Егор, 20.06 Если Вам интересно, то я сегодня защитился на отлично. Спасибо Вам большое за работу и за помощь.