Quality Management: Implementing the Best Ideas of the Masters Год выпуска: 0Автор: M. Suzanne Brocka, Bruce BrockaИздательство: Страниц: 0ISBN: 1556235402Описание This short course in quality assembles over 30 proven TQM strategies, 75 ideas to jumpstart and maintain a TQM campaign, new TQM tools that add value to products and services, plus a dozen managerial techniques to enhance productivity. You'll discover all the information you need to avoid roadblocks when beginning a TQM program as well as information you can use to expand your current TQM efforts for maximum profitability.
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Мария, 06.10 Юля, Спасибо большое. Все оценки очень высокие!))
