Service Quality In Commercial Health And Fitness Clubs Год выпуска: 2012Автор: Paschal Wanzalla Soita,Edwin K. Wamukoya and Peter Mwangi WanderiИздательство: LAP Lambert Academic PublishingСтраниц: 192ISBN: 9783659258039Описание “A well thought-out piece, systematic and evidence-based book… Soita has taken the boldest steps in recent history of the commercial health and fitness industry(usually elusive and not easy to penetrate to establish the goings-on there-in) to scientifically research and report justifiably on service delivery status – findings many scholars and practitioners will find significant in practical terms and application within the service outlets.” Connie Adron N Nsibambi – African Sports Management Association Executive
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