Service Quality Insights from Banking Sector Год выпуска: 2014Автор: Mamta BrahmbhattИздательство: LAP Lambert Academic PublishingСтраниц: 100ISBN: 9783659663437Описание This book provides a conceptual understanding of service quality and customer satisfaction in Indian Banking sector. It covers extensive literature review on service quality in banking .This book will be useful for PhD Scholars, Researchers and Academicians.This book is invaluable for anyone studying service quality in Banking Sector. Content of the book has been developed to fully support the researchers to conduct literature review.
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Галина Юля,здравствуйте! Курсовые работы после вашего сопровождения защитили на 5. Спасибо Вам огромное! Правда гоняли как бобиков- пришлось выкручиваться кто как мог!
