Результаты поиска

Лучшие результаты

1. Mamta Brahmbhatt. Service Quality Insights from Banking Sector. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
   

Дополнительные результаты

1. G. Tomas M. Hult. Boundary-Spanning Marketing Organization: A Theory and Insights from 31 Organization Theories (SpringerBriefs in Business). – М.: , 2012. – 86 с.
   
2. Majadul Hoq Sube, Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction: The Case of Grameen phone in Bangladesh. – М.: , 2012. – 60 с.
   
3. Jim Carroll. The Future Belongs to Those Who are Fast: The Best of the Insight from JimCarroll.com. – М.: , 2012. – 150 с.
   
4. Privatization of Public Services: Impacts for Employment, Working Conditions, and Service Quality in Europe (Routledge Studies in Employment and Work Relations in Context). – М.: , 2012. – 224 с.
   
5. M. Uzair Farooq Khan. Economic Growth Nexus to Performance of Banking Sector of Pakistan: 1990-2000. – М.: , 2012. – 104 с.
   
6. Ghulam Ali. Evidence on Stucture Conduct Performance Hypothesis: An Empirical Study on Banking Sector of Pakistan. – М.: , 2012. – 132 с.
   
7. Daniel I. Kaplan. Service Success! Lessons From a Leader on How to Turn Around a Service Business. – М.: , 1994. – 262 с.
   
8. Gregory K. Ericksen. The Ernst & Young Entrepreneur of the Year Award Insights from the Winners' Circle. – М.: , 0. – 0 с.
   
9. Oonagh McDonald, Kevin Keasey. The Future of Retail Banking in Europe: A View from the Top. – М.: Wiley, 2003. – 208 с.
   
10. Christopher Voss, Colin Armistead, Bob Johnston, Barbara Morris. Operations Management in Service Industries and the Public Sector: Text and Cases. – М.: , 0. – 0 с.
    
11. Roland T. Rust, Richard L. Oliver. Service Quality: New Directions in Theory and Practice. – М.: , 0. – 0 с.
    
12. Benjamin Schneider. Service Quality : Research Perspectives (Foundations for Organizational Science). – М.: , 2003. – 0 с.
    
13. Paul Allen. Service Orientation: Winning Strategies and Best Practices. – М.: , 2006. – 360 с.
    
14. Building Intuition: Insights from Basic Operations Management Models and Principles (International Series in Operations Research & Management Science). – М.: , 2008. – 186 с.
    
15. Dennis Darlak. Private Club Member Perspectives of Service Quality: An Exploratory Investigation of the Private Club Sector of the Hospitality Industry. – М.: , 2008. – 92 с.
    
16. Rooma R. Ramsaran-Fowdar, Sooraj Fowdar. A study of service quality of stockbrokers in Mauritius: A multi- expectations framework. – М.: , 2010. – 148 с.
    
17. Sundeep Jhowry. Customer satisfaction in the banking sector. – М.: , 2010. – 100 с.
    
18. Mark Katz. On Playing a Poor Hand Well – Insights from the Lives of Those Who Have Overcome Childhood Risks & Adversities. – М.: , 1997. – 210 с.
    
19. Oran Young. Global Governance – Drawing Insights from the Enivironmental Experience (Paper). – М.: , 1998. – 372 с.
    
20. Christopher Voss. Operations Management in Service Industries and the Public Sector. – М.: , 1985. – 328 с.
    
21. Kym Orsetti Furney. When the Diagnosis Is Multiple Sclerosis – Help, Hope, and Insights from an Affected Physician. – М.: , 2009. – 144 с.
    
22. Gary S Becker. Uncommon Sense – Economic Insights, from Marriage to Terrorism. – М.: , 2010. – 384 с.
    
23. Gary S Becker. Uncommon Sense – Economic Insights, from Marriage to Terrorism. – М.: , 2009. – 304 с.
    
24. David Foster. New England Forests Through Time – Insights From the Harvard Forest Dioramas. – М.: , 2000. – 80 с.
    
25. Richard N Cooper. What the Future Holds – Insights from Social Science. – М.: , 2003. – 290 с.
    
26. Richard N Cooper. What the Future Holds – Insights from Social Science. – М.: , 2002. – 290 с.
    
27. Philip Kotler. Marketing Insights From A to Z: 80 Concepts Every Manager Needs to Know. – М.: John Wiley and Sons, Ltd, 2003. – 228 с.
    
28. AMANN. BUSINESS INTEGRITY IN PRACTICE: INSIGHTS FROM INTERNATIONAL CASE STUDIES. – М.: , 2013. –  с.
    
29. Shewit Woldegebriel,Daniel Kitaw and Birhanu Beshah. Service Quality Improvement in Healthcare. – М.: LAP Lambert Academic Publishing, 2011. – 140 с.
    
30. Muhammad Naeem Iqbal,Azka Naeem and Mirza Jamil Ahmad. Service Quality And Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 108 с.
    
31. Diana Eteiwi. EFFECT OF SERVICE QUALITY ON AIR PASSENGER''S OVERALL SATISFACTION. – М.: LAP Lambert Academic Publishing, 2011. – 76 с.
    
32. Isaac Baah. Links Between Leadership Styles and Service Quality. – М.: LAP Lambert Academic Publishing, 2014. – 144 с.
    
33. Lucas Khasi. IMC in South Africa's Banking Sector during recession. – М.: LAP Lambert Academic Publishing, 2011. – 88 с.
    
34. Sirin Atakan-Duman and Emel Ozdora-Aksak. Insights from Turkey's Banking Sector. – М.: LAP Lambert Academic Publishing, 2014. – 56 с.
    
35. Olakunle Michael Folami. Crime in the Banking Sector and the Nation''s Economy. – М.: LAP Lambert Academic Publishing, 2011. – 140 с.
    
36. Md. Zahid Hossain Shoeb. Perceptions of service quality in academic libraries. – М.: LAP Lambert Academic Publishing, 2012. – 184 с.
    
37. S. N. Mukhopadhyay. e–Governance Service Quality Assessment. – М.: Scholars' Press, 2013. – 488 с.
    
38. Naomi Dalitso Kachoka. Measuring Service Quality In Academic Libraries. – М.: LAP Lambert Academic Publishing, 2012. – 196 с.
    
39. Audrey Cook. Identity Formation in the London Investment Banking Sector. – М.: LAP Lambert Academic Publishing, 2010. – 328 с.
    
40. Meenal Oak. Assessment of Service Quality:. – М.: LAP Lambert Academic Publishing, 2014. – 96 с.
    
41. JOSEPHINE OPONDO. SERVICE QUALITY IN AFRICAN RESTAURANTS. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
    
42. Sudha Katyal,Ronica Katyal and Mehak Jain. Occupational Stress in Banking Sector. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
    
43. Fanny Saruchera. Delivering Quality Service - A Pharmaceuticals Sector's Perspective. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
    
44. Sowmya K.R. Employee Commitment In Banking Sector, Chennai-India. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
45. Rachit Sachdeva,Neeraj Garg and Chirag Aggarwal. Mergers & Acquisitions In Indian Banking Sector. – М.: LAP Lambert Academic Publishing, 2013. – 60 с.
    
46. Hadi Ganjalikhan Hakemi and Sajad Ebrahimi Meimand. Measuring Service Quality and It's Impact on Tourists' Satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
    
47. Leela Cejnar. Competition law issues facing the Australian banking sector. – М.: LAP Lambert Academic Publishing, 2012. – 224 с.
    
48. M Palani Natha Raja. Measuring Quality in Healthcare services. – М.: LAP Lambert Academic Publishing, 2011. – 220 с.
    
49. Aida Koni. Service Quality of Higher Education in Palestine. – М.: LAP Lambert Academic Publishing, 2013. – 192 с.
    
50. M Palani Natha Raja and Ashwani Kumar. Service Quality. – М.: LAP Lambert Academic Publishing, 2011. – 216 с.
    
51. Sunday T. Afangideh. Deregulation Of Educational Services and Quality Assurance. – М.: LAP Lambert Academic Publishing, 2011. – 156 с.
    
52. Shahla Asadi and Elaheh Yadegaridehkordi. Customers perspectives on cloud computing adoption by Banking sector. – М.: LAP Lambert Academic Publishing, 2015. – 128 с.
    
53. Bhaskar Goswami,Ranjanendra Narayan Nag and Rilina (Banerjee) Basu. THE BANKING SECTOR IN INDIA. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
    
54. Silas Mygind Flytkjaer and Thomas Kornum. Executive Compensation in the Danish Bank Sector. – М.: LAP Lambert Academic Publishing, 2011. – 100 с.
    
55. Donald Ofoegbu and Iyewumi Adeyele. Consolidation & Deregulation Effect on Bank Sector Competition. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
    
56. Lidija Barjaktarovic and Maja Dimic. Performance of banking sector in crisis. – М.: LAP Lambert Academic Publishing, 2014. – 120 с.
    
57. Tatjana Vukelic. Stress Testing of the Banking Sector in Emerging Markets. – М.: LAP Lambert Academic Publishing, 2011. – 124 с.
    
58. Arit Edet-Nkpubre. Examining July 2004 Banking Sector Reform and Economic Growth. – М.: LAP Lambert Academic Publishing, 2011. – 56 с.
    
59. Francesco Giuliani. A Journey Through the Capital Structure of the Banking Sector. – М.: Scholars' Press, 2014. – 148 с.
    
60. Afroza Bulbul and Obaidur Rahman. Service Quality of Muslim Aid UK-Bangladesh Field Office. – М.: LAP Lambert Academic Publishing, 2014. – 184 с.
    
61. Prasoom Dwivedi and Harisha Emmadi. Airline Service Quality Index for Indian Carriers. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
    
62. Hamzah Hamzah,Zulkifli Rusby and Zulfadli Hamzah. Analysis Problem of Baitul Maal Wat Tamwil (BMT) in Pekanbaru. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
    
63. Sachin Ramphul. COMPETITION IN BANKING SECTOR. – М.: LAP Lambert Academic Publishing, 2009. – 80 с.
    
64. Eliud Imaana. The Effects Of Competitive Strategies On Banks Performance. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
65. Dhiraj Sharma. Indian banking sector. – М.: LAP Lambert Academic Publishing, 2012. – 152 с.
    
66. Mudsir Ismail. Financial Analysis of Banking Sector in Pakistan. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
    
67. Tadesse Kabtamu. Customer Satisfaction towards Hotel Service Quality. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
    
68. Sabina Lajiq and Elvira Efendic. Service Quality. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
    
69. Getnet Tilahun Wagye. Service Quality On Customer Satisfaction And Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
    
70. Navid Fatehi Rad and Anees Janee Ali. The Influence of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
    
71. Anil Mehta,Smita Sharma and Shweta Sharma. Gap Analysis of Service Quality of a Curbside Restaurant. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
72. Sharareh Mansouri Jajaee. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
    
73. Amna Arif and Aisha Chohan. Job Satisfaction & Organizational Citizenship Behavior. – М.: LAP Lambert Academic Publishing, 2012. – 148 с.
    
74. Jaskaran Singh Dhillon and Ramita Verma. Asset - Liability Management in Banking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 244 с.
    
75. Zahra Idrees and khuram Shafi. Service quality; A contemporary approach. – М.: LAP Lambert Academic Publishing, 2014. – 56 с.
    
76. Mamta Brahmbhatt. Service Quality Insights from Banking Sector. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
    
77. Jaskaran Singh Dhillon. Marketing of Financial Services: A Case Study of Indian Banking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 400 с.
    
78. Dhanaraj Jublee. Service Quality in Hospitality Industry. – М.: LAP Lambert Academic Publishing, 2014. – 180 с.
    
79. Faizan Ali. Measuring the service quality in Retail Stores using RSQS Model. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
    
80. Mahboubeh Salehi. Service Quality in Iran's Hotels. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
    
81. Ashok Kumar. Analysis of Service Quality Using Servqual Model. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
    
82. Gudata Abara. Financial Performance Analysis in Ethiopian Banking Sector. – М.: LAP Lambert Academic Publishing, 2014. – 72 с.
    
83. Linga Murali and Chandragiri Madhavaiah. Measuring Service Quality. – М.: LAP Lambert Academic Publishing, 2014. – 124 с.
    
84. Jayaraman Munusamy,Banu A and Mansur M. Channel Innovation in Commercial Banking Sector. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
    
85. Pinigas Mbengo. Service Quality Management For Chiredzi Town Council's Beer Halls. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
    
86. Tizazu Kassa and Sindu Kassa. Customer service Quality and its effect on customer satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
    
87. Rajesh Kumar. Service Quality in Retail Banking in Jharkhand State. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
    
88. Rooma R. Ramsaran-Fowdar and Sooraj Fowdar. A study of service quality of stockbrokers in Mauritius. – М.: LAP Lambert Academic Publishing, 2010. – 148 с.
    
89. Dr. Gamal Sayed Abdelaziz. Service Quality Dimensions. – М.: LAP Lambert Academic Publishing, 2010. – 436 с.
    
90. EVMORFIA MASTROJIANNI. ''SERVICE QUALITY DETERMINANTS IN THE GREEK BANKING SYSTEM''. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
    
91. ANUBHAV ANAND MISHRA. Customer Satisfaction and Retail Banking. – М.: LAP Lambert Academic Publishing, 2011. – 76 с.
    
92. Majadul Hoq Sube and Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
    
93. Siphiwe P. Mandina. Service quality at Zimbabwe broadcasting holdings (ZBH). – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
    
94. Jaskaran Singh Dhillon. Relationship Marketing Strategies in Banking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 392 с.
    
95. Nebert Matelong and Bernnard Nassiuma. Determinants of Service Quality for Customers: An Overview of Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
    
96. Haileab Tesfamariam. Service Quality and Customer Satisfaction at the Tourist Destination. – М.: LAP Lambert Academic Publishing, 2013. – 168 с.
    
97. Subbarao Ebicherla. Customer Relationship Management in Public Sector Banks. – М.: LAP Lambert Academic Publishing, 2013. – 388 с.
    
98. Daudi Riganda. Service Quality at Tanzania Investment Centre. – М.: LAP Lambert Academic Publishing, 2010. – 228 с.
    
99. Zhilin Yang. MEASURING E-SERVICE QUALITY AND ITS LINKAGE TO CUSTOMER LOYALTY. – М.: LAP Lambert Academic Publishing, 2010. – 176 с.
    
100. Ranga Gilbert Chirimubwe. Service quality dimensions in the retail banking sector of Zimbabwe. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
     
101. VIKAS GAUTAM. SERVICE QUALITY PERCEPTIONS OF CUSTOMERS ABOUT INSURANCE COMPANIES. – М.: LAP Lambert Academic Publishing, 2011. – 88 с.
     
102. Funmilayo Araloyin. Service Quality Delivery in Real Estate Agency in Lagos Metropolis. – М.: LAP Lambert Academic Publishing, 2011. – 148 с.
     
103. Nandish Upadhyay and Karishma Patel. Consumer Preference and Service Quality Provided by Hotels in Gujarat. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
     
104. Vemula Harileela. Service Quality Perception and Satisfaction in Indian Retail Banking. – М.: LAP Lambert Academic Publishing, 2013. – 348 с.
     
105. Josphat Manyeruke. An analysis of the impact of university expansion on service quality. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
     
106. Syed Muhammad Irfan. Patient Perception about Service Quality in Public & Private Hospitals. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
     
107. H K S Kumar Chunduri and Sreenivas Talluru. The Service Quality Gap Analysis. – М.: LAP Lambert Academic Publishing, 2013. – 620 с.
     
108. Mehreen Shora. Measuring Service Quality. – М.: LAP Lambert Academic Publishing, 2014. – 96 с.
     
109. Praveena S. and S. D. Sivakumar. N. Venkatesa Palanichamy. Service Quality Analysis In Cellular Industry In Coimbatore City. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
     
110. DAING MARUAK SADEK,SALEHUDDIN SHUIB and Ahmad Rozaini Ali Hassan. A Comparison of Service Quality: Customers Perception. – М.: LAP Lambert Academic Publishing, 2010. – 76 с.
     
111. Balaji SG. Banking Service Quality & Customer Satisfaction - A Comparative Study. – М.: LAP Lambert Academic Publishing, 2011. – 324 с.
     
112. Chaminda Jayasundara. Customer Satisfaction & Service Quality in Libraries. – М.: LAP Lambert Academic Publishing, 2013. – 116 с.
     
113. Tohid Kachwala and Dr. B Prajapati. Study of Impact of Quality Management Practices in Services Companies. – М.: LAP Lambert Academic Publishing, 2011. – 460 с.
     
114. Mohammad Razi-ur-Rahim. Service Quality and Student Satisfaction in B-Schools. – М.: LAP Lambert Academic Publishing, 2011. – 312 с.
     
115. Mamta Brahmbhatt. Service Quality Management in Banking,Restaurant, Hospital & WaterPark. – М.: LAP Lambert Academic Publishing, 2015. – 92 с.
     
116. Djalalie Itana Ayana. Perception of Service Quality and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
     
117. Nigamananda Biswas. CUSTOMER SERVICES AND SATISFACTION IN BANKING SECTOR. – М.: LAP Lambert Academic Publishing, 2012. – 188 с.
     
118. Zeeshan Ahmad Khan and Sehrish Butt. Development of Banking Sector. – М.: LAP Lambert Academic Publishing, 2014. – 72 с.
     
119. Sundeep Jhowry. Customer satisfaction in the banking sector. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
     
120. Dipa Mitra. Passenger Service Quality in Indian Aviation. – М.: LAP Lambert Academic Publishing, 2013. – 184 с.
     
121. Anand Prakash and Sanjay Kumar Jha. Design & Development Of Service Quality Model. – М.: LAP Lambert Academic Publishing, 2013. – 524 с.
     
122. MOHHIDIN OTHMAN. THE IMPACT OF ORGANIZATIONAL CULTURE ON INTERNAL SERVICE QUALITY. – М.: LAP Lambert Academic Publishing, 2010. – 384 с.
     
123. Pavel Muzicek. Credit Risk Monitoring in the Czech Banking Sector. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
     
124. Murali Krishna Velaveti,Himachalam Dasaraju and Sudarsan kasa. Emerging Financial Services in Indian Banking Sector. – М.: LAP Lambert Academic Publishing, 2011. – 316 с.
     
125. Tomas Krizek. Analysis of Banking Sector in Selected Countries of South-East Europe. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
     
126. Bishnu Prasad Neupane. Service Quality Assessment in Hospital. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
     
127. Gabriel Olorunkoya. Determination of Employees' Pay Levels in the Nigerian Banking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 112 с.
     
128. Mustafa Goktug KAYA. The Turkish Banking Sector After the Restructuring Program. – М.: Scholars' Press, 2014. – 180 с.
     
129. Sarabjit Singh Shergill. Service Quality: A Case Study of Stock Broking Firms. – М.: LAP Lambert Academic Publishing, 2012. – 144 с.
     
130. Hemankumarsingh Ramburuth. Service Quality in the Mauritian Banking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
     
131. Mustafa Goktug KAYA and Selcen SAHIN. Turkish Banking Sector and Monetary Policy. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
     
132. Sudeep Kalakkar. Determinants of Financial Performance of the Indian Banking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 120 с.
     
133. Clever Vutete. War in the Banking Sector. – М.: LAP Lambert Academic Publishing, 2014. – 116 с.
     
134. Atif Ikram. Performance of banking sector Nexus to Economic growth of a Counrty. – М.: LAP Lambert Academic Publishing, 2011. – 120 с.
     
135. Kesjana Halili. Risk Management in North Cyprus Banking Sector. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
     
136. Vishal Shah. Customer Retention and Satisfaction in Indian Banking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 164 с.
     
137. Mohay-Ud-Din Khan Khattak. Foreign investment in the banking sector and its reaction to crises. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
     
138. Zeeshan Akram. Banking Sector Liberalization and efficiency Evidence from Pakistan. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
     
139. Faizan Mohsan. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
     
140. Haitham Ahmed Akgam and Logasvathi Murugiah. Study Of Customer Satisfaction In The Banking Sector In Libya. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
     

Лучшие результаты

Дополнительные результаты

1. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
2. Private banking: основные понятия, проблемы развития в России. И.А. Зарипов, А.В. Петров, "Организация продаж банковских продуктов", № 4, IV квартал 2007.
3. На ниве private banking становится теснее. И.Е. Смирнов, "Организация продаж банковских продуктов", № 4, IV квартал 2007.
4. Private Banking в России. Е.Е. Смирнов, "Банковское кредитование", № 5, сентябрь-октябрь 2007.
5. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
6. Российский Private Banking: каковы шансы выжить, используя локальные наработки?. А.И. Гусев, "Банковский ритейл", № 1, I квартал 2007.
7. Некоторые практические вопросы осуществления операций по форфетированию. интервью с Д.В. Курышевым, директором по форфейтингу в России и странах СНГ банка Sumitomo Mitsui Banking Corporation. SMBC Europe. Н.А. Ранних, "Международные банковские операции", № 4, июль-август 2006.
8. Private banking сегодня. интервью с А. Юдиным, руководителем направления private banking Русского Банка Развития. "Банковский ритейл", № 3, III квартал 2006.
9. Динамичное развитие: ICICI Bank Eurasia в России. интервью с г-ном Махешкой, Председателем Правления ООО "ICICI Bank Eurasia". И. Гусева, "Банковское кредитование", № 4, июль-август 2006.
10. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
11. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
12. Особенности национального private banking. интервью с Н. Родионовой, директором департамента по работе с состоятельными клиентами АКБ "РОСБАНК". В. Мешалкина, "Банковское дело в Москве", № 4, апрель 2006.
13. Private banking в России. И.А. Зарипов, "Банковский ритейл", № 1, I квартал 2006.
14. Private banking - эксклюзивное обслуживание состоятельных клиентов. Д.А. Шевчук, В.А. Шевчук, "Расчеты и операционная работа в коммерческом банке", № 10, октябрь 2005.
15. Ритейловые решения RS-Bank/Pervasive для розничного бизнеса в SMB-банке. О. Гроздова, "Расчеты и операционная работа в коммерческом банке", № 10, октябрь 2005.
16. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
17. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
18. Ошибки при формировании и развитии бизнеса private banking & wealth management. А.В. Александров, "Банковский ритейл", N 1, I квартал 2012 г.
19. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
20. Взаимодействие блока private banking & wealth management с розничным бизнесом. А.В. Александров, "Банковский ритейл", N 3, III квартал 2011 г.
21. Сегментация клиентов в бизнесе private banking & wealth management. Н.В.  Чумак, "Банковский ритейл", N 1, I квартал 2011 г.
22. Прагматизм "новой волны" отечественного private banking. А.И. Гусев, "Банковский ритейл", N 4, IV квартал 2010 г.
23. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
24. Отечественный рынок private banking: новые возможности, но старые игроки. А.И. Гусев, "Банковский ритейл", N 3, III квартал 2010 г.
25. Мы знаем границы, которые не нужно переходить. интервью с О.  Банцекиной, главой представительства Coleman Services. "Управление персоналом", N 12, июнь 2010 г.
26. Андрей Мовчан. Третий Рим": private banking в российском банке - это оксюморон". интервью с А. Мовчаном, управляющим партнером компании "Третий Рим". А. Алборова, "Банковское обозрение", N 6, июнь 2010 г.
27. Оценка портфелей клиента private banking. К. Либор, "Банковское обозрение", N 4, апрель 2010 г.
28. Клиенты корпоративного блока - новый сегмент private banking. А.И. Гусев, "Банковский ритейл", N 2, II квартал 2010 г.
29. Внутренний контроль в отечественном private banking. А.И. Гусев, "Внутренний контроль в кредитной организации", N 2, апрель-июнь 2010 г.
30. Эффективный инструмент для бенчмаркинга услуг private banking. Е.П. Солдатова, "Управление в кредитной организации", № 1, январь-февраль 2010.
31. Выбор позиционирования в отечественном private banking. А.И. Гусев, "Банковский ритейл", № 1, I квартал 2010.
32. Российский рынок private banking: клиенты возвращаются. А.И. Гусев, "Банковский ритейл", № 4, IV квартал 2009.
33. Использование метода "тайный покупатель" для оценки услуг private banking. Е.П. Солдатова, "Организация продаж банковских продуктов", № 4, IV квартал 2009.
34. Private banking заблудился. Новый тренд рынка - mass affluent. Р.С. Мурашов, "Организация продаж банковских продуктов", № 4, IV квартал 2009.
35. От чего не готовы отказаться клиенты российского private banking. А.И. Гусев, "Банковский ритейл", № 3, III квартал 2009.
36. Private banking в рамках банковской структуры. А.И. Гусев, "Организация продаж банковских продуктов", № 3, III квартал 2009.
37. Тенденции развития private banking. А.И. Гусев, "Банковский ритейл", № 2, II квартал 2009.
38. Private banking по-русски... Неужели все-таки есть что и кому продавать. А.И. Гусев, "Организация продаж банковских продуктов", № 1, I квартал 2009.
39. In-store banking - новая модель банковского бизнеса. А. Пятков, "Банковское обозрение", № 11, ноябрь 2008.
40. Пути развития private banking и его российские особенности. А. Саркисянц, "Бухгалтерия и банки", № 11, ноябрь 2008., № 1, 2, январь, февраль 2009.
41. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008.
42. Private banking в условиях кризиса. А.И. Гусев, "Банковский ритейл", № 4, IV квартал 2008, 1, I квартал 2009.
43. Особенности реализации услуг private banking в России. А.В. Сысоева, "Организация продаж банковских продуктов", № 3, III квартал 2008.
44. Отечественный private banking продолжает эволюционировать в сторону private wealth management. А.И. Гусев, "Инвестиционный банкинг", № 3, III квартал 2008.
45. Южноафриканский Standard Bank покоряет Россию. интервью с Ю. Войцеховским, президентом ЗАО "Стандарт Банк". А. Скогорева, "Банковское обозрение", № 6, июнь 2008.
46. Российский рынок private banking системно заинтересовался розницей. А.И. Гусев, "Банковский ритейл", № 2, II квартал 2008.
47. Структурная организация подразделения по обслуживанию VIP-клиентов в российском private banking. А.И. Гусев, "Организация продаж банковских продуктов", № 2, 3, II, III квартал 2008.
48. Простор для долгосрочных инвестиций. интервью с А. Колошенко, председателем правления Экстробанка. Santander Consumer Bank. "БДМ. Банки и деловой мир", № 3, март 2008.
49. Проблемы разработки и продаж продуктового ряда на российском рынке private banking. А.И. Гусев, "Организация продаж банковских продуктов", № 1, I квартал 2008.