Customer Retention Strategies Employed by Banks in Zimbabwe Год выпуска: 2013Автор: Garikanai ShokoИздательство: LAP Lambert Academic PublishingСтраниц: 144ISBN: 9783659442179Описание The issue of global financial crisis caused customers to panic and this affected all the economic sectors across the globe. However,customers in banking industry were the ones hard hit to an extend that they now have a disinclination towards the banking sector. ln developing countries such as Zimbabwe where the economy has taken a nose dive due to mismanagement,the situation has become difficult for banks to retain customers if they loose them. Customer retention has become a big issue hence needs proper strategies
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Николай, 06.05 Получил сегодня рефераты! Спасибо! Сдерживаю свою радость!!! Сглазить боюсь! Дождемся сессии, посмотрим, что скажут препады. Если их реакция совпадёт с моей, то обязательно продолжим сотрудничество! С почтением Всем.
