Customer Service: Career Success Through Customer Loyalty (4th Edition)
Год выпуска: 2007 Автор: Paul R. Timm Издательство: Страниц: 304 ISBN: 0132236583 Описание - |
Похожие книги - Vicki Lenz. The Saturn Difference: Creating Customer Loyalty In Your Company. – М.: , 0. – 0 с.
- Michael W. Lowenstein. The Customer Loyalty Pyramid. – М.: , 0. – 0 с.
- Paul R. Timm. Customer Service: Career Success Through Customer Loyalty (4th Edition). – М.: , 2007. – 304 с.
- Bob E. Hayes. Measuring Customer Satisfaction and Loyalty, Third Edition: Survey Design, Use, and Statistical Analysis Methods. – М.: ASQ Quality Press, 2008. – 312 с.
- Clive Humby, Terry Hunt, Tim Phillips. Scoring Points: How Tesco Continues to Win Customer Loyalty. – М.: Kogan Page, 2008. – 304 с.
- Dave Duesseau, Doug Wilson. An Introduction to Business 4th Edition: Learning Business Concepts Through a Simulation Experience. – М.: , 2008. – 140 с.
- Christian Zeidler. Mobile Support in Customer Loyalty Management. – М.: , 2009. – 239 с.
- Shewfang Shieh. Impact of Customer Satisfaction and Switching Costs on Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
- Daniel Auka. Customer Loyalty In Retail Banking. – М.: LAP Lambert Academic Publishing, 2013. – 180 с.
- Efthimia M. Papadopoulou. An Analysis of Customer Loyalty to Branded Farm Milk. – М.: LAP Lambert Academic Publishing, 2012. – 196 с.
- GODFRED KOI-AKROFI and Joyce Koi-Akrofi. Relationship marketing tactics and customer loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
- Karunaratna A.C. An Examination of the Determinants of Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2014. – 120 с.
- Nkora Nkoranigwa. Customer Loyalty in Banking and Financial Institutions. – М.: LAP Lambert Academic Publishing, 2010. – 76 с.
- Daniel Nukpezah and Cephas Nyumuyo. What Drives Customer Loyalty and Profitability?. – М.: LAP Lambert Academic Publishing, 2010. – 84 с.
- Jean Wanjiku Munyaka. The Influence of Relationship Marketing on Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
- Zhilin Yang. MEASURING E-SERVICE QUALITY AND ITS LINKAGE TO CUSTOMER LOYALTY. – М.: LAP Lambert Academic Publishing, 2010. – 176 с.
- Masood Ahmed. Customer Loyalty In Mobile Telecom Sector Of Pakistan. – М.: LAP Lambert Academic Publishing, 2010. – 128 с.
Образцы работ
Задайте свой вопрос по вашей теме
|
|
Контакты
|
|
Поделиться
|
|
Мы в социальных сетях
|
|
Реклама
|
|
Отзывы
|
Людмила | Здравствуйте! Спасибо за помощь))!!! Защитилась,4. | |
|