Результаты поиска

Лучшие результаты

1. Paul R. Timm. Customer Service: Career Success Through Customer Loyalty (4th Edition). – М.: , 2007. – 304 с.
   

Дополнительные результаты

1. Patrick Anthony, Haripuram Venkateshwarlu. Customer Relationship Management: A Dyadic Exploration in Select Banks. – М.: , 2012. – 284 с.
   
2. Janelle Barlow. A Complaint Is A Gift: Recovering Customer Loyalty When Things Go Wrong. – М.: , 2012. – 480 с.
   
3. Yvette Bethel. E.Q. Librium Unleash the Power of Your Emotional Intelligence: A Proven Path to Career Success. – М.: , 2012. – 232 с.
   
4. Marcia Bench. Career Coaching: An Insider's Guide. – М.: Davies-Black Publishing, 2003. – 352 с.
   
5. Esther Blumenfeld, Lynne Alpern. Humor at Work: The Guaranteed, Bottom-Line, Low Cost, High-Efficiency Guide to Success Through Humor. – М.: Peachtree Publishers, 1993. – 256 с.
   
6. Jerry Germer. Country Careers: Successful Ways to Live and Work in the Country. – М.: , 0. – 0 с.
   
7. John P. Kotter. The New Rules: Eight Business Breakthroughs to Career Success in the 21st Century. – М.: , 0. – 0 с.
   
8. Career Solutions Training Group, Doris D. Humphrey, Jane F. Galli, Career Solutions Training Group. Quick Skills: Attitude & Self-Esteem: Learner Guide. – М.: , 0. – 0 с.
   
9. Christine A. Leatz. Pbs Career Success/Pers Stress. – М.: , 0. – 0 с.
   
10. Career Solutions Training Group, Humphrey. Quick Skills: Managing Change: Learner Guide. – М.: , 0. – 0 с.
    
11. Robert W. Rasberry. Employment Strategies for Career Success. – М.: , 0. – 0 с.
    
12. Career Solutions Training Group, Yvonne S. Gentzler, Career Solutions Training Group. Quick Skills: Speaking and Presenting: Learner Guide. – М.: , 0. – 0 с.
    
13. Vgm Career Horizons, The Editors of VGM Career Horizons. Resumes for Social Service Careers (VGM Professional Resumes Series). – М.: , 0. – 0 с.
    
14. James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger. The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value. – М.: , 0. – 0 с.
    
15. Cliff, Ph.D. Ricketts. Leadership: Personal Development and Career Success. – М.: , 0. – 0 с.
    
16. Donna Avila-Weil, Rhonda Regan. Independent Medical Coding: The Comprehensive Guidebook for Career Success As a Medical Coder. – М.: , 0. – 0 с.
    
17. Career Solutions Training Group, Douglas Gordon, Career Solutions Training Group. Quick Skills: Self Management and Goal Setting. – М.: , 0. – 0 с.
    
18. Vicki Lenz. The Saturn Difference: Creating Customer Loyalty In Your Company. – М.: , 0. – 0 с.
    
19. Michael W. Lowenstein. The Customer Loyalty Pyramid. – М.: , 0. – 0 с.
    
20. John R. DiJulius III. Secret Service: Hidden Systems That Deliver Unforgettable Customer Service. – М.: , 0. – 0 с.
    
21. Michael Cusack. Online Customer Care: Applying Today's Technology To Achieve World-Class Customer Interaction. – М.: ASQ Quality Press, 1998. – 266 с.
    
22. Jill Griffin. Customer Loyalty: How to Earn It, How to Keep It. – М.: Jossey-Bass, 2002. – 272 с.
    
23. Career Solutions Training Group. Quick Skills: Customer Service: Learner Guide. – М.: , 0. – 0 с.
    
24. Mark W. Heisler, Suzanne Baldino Jones. From Cellmates to Soulmates Integrating Sales and Service. – М.: , 0. – 0 с.
    
25. William J. Pardee. To Satisfy & Delight Your Customer: How to Manage for Customer Value. – М.: , 0. – 0 с.
    
26. Michael Nick, Kurt Koenig. ROI Selling : Increasing Revenue, Profit, and Customer Loyalty through the 360 Sales Cycle. – М.: , 0. – 0 с.
    
27. Philip G. Schrag. Repay As You Earn : The Flawed Government Program to Help Students Have Public Service Careers. – М.: , 0. – 0 с.
    
28. Delmar Thomson Learning. Thomson Delmar Learning's Career Success for Health Care Professionals. – М.: , 2004. – 0 с.
    
29. Diane Darling. Networking for Career Success (Mcgraw-Hill Professional Education). – М.: , 2005. – 0 с.
    
30. David Hampshire. Buying a Home in Spain 2005, 4th Edition : A Survival Handbook. – М.: , 2004. – 0 с.
    
31. Dale Midgley. Golden Circle Secrets : How to Achieve Consistent Sales Success Through Customer Values & Expectations. – М.: , 2005. – 0 с.
    
32. Dianne M. Durkin. The Loyalty Advantage: Essential Steps To Energize Your Company, Your Customers, Your Brand. – М.: , 2005. – 0 с.
    
33. Richard S. Guha. How To Get What You Most Want In Life: Achieve Worldly And Emotional Career Success. – М.: , 2004. – 0 с.
    
34. E. Preston Gee. Service Line Success: Eight Essential Rules. – М.: , 2003. – 0 с.
    
35. Ben McConnell, Jackie Huba. Creating Customer Evangelists: How Loyal Customers Become a Volunteer Sales Force. – М.: , 2007. – 240 с.
    
36. R. Passikoff. Predicting Market Success: New Ways to Measure Customer Loyalty and Engage Consumers With Your Brand. – М.: , 2006. – 256 с.
    
37. Darby Checketts. Customer Astonishment: 10 Secrets to World-Class Customer Care. – М.: Robert Reed Publishers, 2006. – 166 с.
    
38. Sionade Robinson, Lyn Etherington. Customer Loyalty: A Guide for Time Travellers. – М.: , 2006. – 256 с.
    
39. Elaine K. Harris. Customer Service: A Practical Approach (4th Edition). – М.: , 2006. – 192 с.
    
40. Fred S. Steingold. Legal Forms for Starting & Running a Small Business 4th Edition. – М.: , 2006. – 448 с.
    
41. Carol Caprione Chmelynski. Opportunities in Food Service Careers, revised edition (Opportunities in). – М.: , 2005. – 159 с.
    
42. Joan Packer Isenberg, Mary Renck R. Jalongo. Creative Thinking and Arts-Based Learning: Preschool Through Fourth Grade (4th Edition). – М.: , 2005. – 496 с.
    
43. Thomas Cheesebro, Linda O'Connor, Francisco Rios. Communication Skills: Preparing for Career Success (3rd Edition). – М.: , 2006. – 264 с.
    
44. Susan M. Johnston. The Career Adventure: Your Guide to Personal Assessment, Career Exploration, and Decision Making (4th Edition). – М.: , 2005. – 240 с.
    
45. Sally J. Power. The Mid-Career Success Guide: Planning for the Second Half of Your Working Life. – М.: , 2006. – 216 с.
    
46. Gael Lindenfield, Stuart Lindenfield. Confident Networking for Career Success and Satisfaction. – М.: Piatkus Books, 2006. – 280 с.
    
47. Paul R. Timm. Customer Service: Career Success Through Customer Loyalty (4th Edition). – М.: , 2007. – 304 с.
    
48. Jeremy T. Miner, Lynn E. Miner. Proposal Planning & Writing: Fourth Edition. – М.: , 2008. – 216 с.
    
49. Phil Fragasso. Marketing for Rainmakers: 52 Rules of Engagement to Attract and Retain Customers for Life. – М.: , 2008. – 304 с.
    
50. Bob E. Hayes. Measuring Customer Satisfaction and Loyalty, Third Edition: Survey Design, Use, and Statistical Analysis Methods. – М.: ASQ Quality Press, 2008. – 312 с.
    
51. Ibp Usa. Estonia Investment and Business Guide 4th Edition. – М.: , 2008. – 300 с.
    
52. Clive Humby, Terry Hunt, Tim Phillips. Scoring Points: How Tesco Continues to Win Customer Loyalty. – М.: Kogan Page, 2008. – 304 с.
    
53. Rita S. Boags. Mentorship: A Pathway to Career Success. – М.: Authorhouse, 2008. – 116 с.
    
54. Joann W Ashman, Dianne Gubin. PowerLadder: Network Your Way to Career Success: A Women's Fast Track Guide. – М.: , 2008. – 152 с.
    
55. Dave Duesseau, Doug Wilson. An Introduction to Business 4th Edition: Learning Business Concepts Through a Simulation Experience. – М.: , 2008. – 140 с.
    
56. Fatima Alinvi. Customers??? Preferences of Insurance Services: How Could Insurance Companies Enhance their Ability of Meeting the Constant Changes in Customers??? Preferences?. – М.: , 2008. – 98 с.
    
57. Karen Leland, Keith Bailey. Customer Service In an Instant: 60 Ways to Win Customers and Keep Them Coming Back (In an Instant (Career Press)). – М.: , 2008. – 160 с.
    
58. Janelle Barlow, Claus Moller. A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong. – М.: , 2008. – 287 с.
    
59. John N. Brennan. Consultive Selling: Close more sales, build trust and improve customer loyalty through consultative sales processes and skills. – М.: , 2009. – 184 с.
    
60. Christian Zeidler. Mobile Support in Customer Loyalty Management. – М.: , 2009. – 239 с.
    
61. Leonardo Inghilleri, Micah Solomon. Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization. – М.: AMACOM/American Management Association, 2010. – 170 с.
    
62. Robert D. Reid. Hospitality Marketing 4th Edition with Student Access Card for WebCT – SET. – М.: , 2011. – 0 с.
    
63. Careers In Marketing. – М.: , 2011. – 192 с.
    
64. O'Brien's Collecting Toy Cars & Trucks 4th Edition (Paperback) (Collecting Toy Cars & Trucks). – М.: , 2005. – 640 с.
    
65. Julia F. Guy. Learning Human Anatomy (4th Edition). – М.: , 2008. – 384 с.
    
66. Marvin L. Bittinger, Judith A. Beecher. Introductory and Intermediate Algebra (4th Edition) (The Bittinger Worktext Series). – М.: , 2010. – 1080 с.
    
67. LearningExpress Editors. Algebra Success in 20 Minutes a Day, 4th Edition. – М.: , 2010. – 256 с.
    
68. Gabe Zichermann, Joselin Linder. Game–Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests. – М.: John Wiley and Sons, Ltd, 2010. – 240 с.
    
69. William Woishnis. Chemical Resistance of Plastics and Elastomers, 4th edition Database. – М.: , 2010. – 0 с.
    
70. James Wyatt. Dungeon Master® 4th Edition For Dummies®. – М.: , 2008. – 408 с.
    
71. Jerry J. Weygandt. WileyPLUS Stand–alone to accompany ISV Managerial Accounting, 4th edition, International Student Version. – М.: , 2010. – 0 с.
    
72. Ross Vasta. Study Guide to accompany Child Psychology, 4th Edition. – М.: , 2004. – 264 с.
    
73. Peal. Your Official America Online« Internet Guide, 4th Edition. – М.: , 2000. – 480 с.
    
74. NRA Educational Foundation. Spartanburg Coursebook 4th Edition with Exam and ServSafe Alcohol SET. – М.: , 2011. – 0 с.
    
75. NRA Educational Foundation. ServSafe Employee Guide, 10 copies included, 4th Edition. – М.: , 2006. – 0 с.
    
76. Arthur E. Jongsma. Adult Set– Treatment 4th Edition, Homework 2nd Edition, Progress Notes 3rd Edition. – М.: , 2006. – 360 с.
    
77. NRA Educational Foundation. ServSafe Instructor?s Essentials Toolkit, Fourth Edition (Deluxe CD–ROM & Essentials 4th Edition w/o exam). – М.: , 2006. – 0 с.
    
78. Cay S. Horstmann. Big Java 4th Edition for Java 7 and 8 International Student Version with WileyPLUS Set. – М.: , 2010. – 0 с.
    
79. M Luongo. Frommer?s Buenos Aires, 4th Edition. – М.: , 2011. – 288 с.
    
80. Henry Petroski. Success Through Failure – The Paradox of Design. – М.: , 2008. – 256 с.
    
81. Frank P. Incropera. Student Study Guide to accompany Introduction to Heat, 4th Edition and Fundamentals of Heat, 5th Edition. – М.: , 2004. – 148 с.
    
82. Smith. Creating Web Pages For Dummies, 4th Edition. – М.: , 1999. – 384 с.
    
83. Livingston. Windows 95 Secrets, 4th Edition GOLD. – М.: , 1997. – 0 с.
    
84. Richard A. Johnson. Student Solutions Manual to accompany Statistics: Principles and Methods, 4th Edition. – М.: , 2001. – 168 с.
    
85. Mary Ellen D Capek. Effective Philanthropy – Organizational Success Through Deep Diversity and Gender Equality. – М.: , 2007. – 424 с.
    
86. Mary Ellen S Capek. Effective Philanthropy – Organizational Success Through Deep Diversity and Gender Equality. – М.: , 2006. – 320 с.
    
87. Cay S. Horstmann. Java Concepts 4th Edition Advanced placement cloth version. – М.: , 2005. – 992 с.
    
88. Deborah Hughes–Hallett. Student Study Guide to accompany Calculus: Single Variable, 4th Edition. – М.: , 2005. – 348 с.
    
89. Deborah Hughes–Hallett. Student Solutions Manual to accompany Calculus: Single and Multivariable, 4th Edition. – М.: , 2004. – 400 с.
    
90. Deborah Hughes–Hallett. Student Solutions Manual to accompany Calculus: Single Variable, 4th Edition. – М.: , 2004. – 240 с.
    
91. James Trefil. Study Guide to accompany The Sciences: An Integrated Approach, 4th Edition. – М.: , 2003. – 260 с.
    
92. Jerry J. Weygandt. Managerial Accounting 4th Edition International Student Version with WileyPlus Set. – М.: , 2010. – 0 с.
    
93. Andrew Flach. Means Mechanical Estimating Methods: Takeoff & Pricing for HVAC & Plumbing, Updated 4th Edition. – М.: , 1999. – 190 с.
    
94. Frank P. Incropera. Introduction to Heat Transfer 4th Edition with IHT2.0/FEHT with Users Guides. – М.: , 2001. – 912 с.
    
95. Wh Sullivan. Obbligato 1939–1979 Notes on a Foreign Service Career. – М.: , 1984. – 280 с.
    
96. William H. Brown. Organic Chemistry 4th Edition Sample. – М.: , 2012. – 752 с.
    
97. Gerald Karp. Study Guide to accompany Cell and Molecular Biology: Concepts and Experiments, 4th Edition. – М.: , 2004. – 332 с.
    
98. The Customer Rules: The 14 Indispensible, Irrefutable, And Indisputable Qualities Of The Greatest Service Companies In The World. – М.: , 2011. – 352 с.
    
99. Job Interviews For Dummies, 4th Edition. – М.: , 2013. – 336 с.
    
100. Facebook Marketing For Dummies, 4th Edition. – М.: , 2013. – 336 с.
     
101. REILLY. AMA BUSINESS BOOT CAMP: MANAGEMENT AND LEADERSHIP FUNDAMENTALS THAT WILL SEE YOU SUCCESSFULLY THROUGH YOUR CAREER. – М.: , 2013. –  с.
     
102. Roziah Mohd Rasdi. Career Success of Managers. – М.: LAP Lambert Academic Publishing, 2010. – 260 с.
     
103. Catherine Achieng. Customer Store Loyalty on Supermarkets in Kenya. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
     
104. Nor Hashima Hashim. Switching intentions of Islamic banking customers. – М.: LAP Lambert Academic Publishing, 2013. – 248 с.
     
105. Shewfang Shieh. Impact of Customer Satisfaction and Switching Costs on Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
     
106. Samuel Edusah Enguah. Information Technology a Partner for Customer Satisfaction in Banking. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
     
107. Tubey Ruth Jelagat. The Relationship between Tourism Training and Career Success. – М.: LAP Lambert Academic Publishing, 2012. – 224 с.
     
108. Asfaw Yilma Demisse. Customer Loyalty Risk Measurement for Manufacturing Products. – М.: LAP Lambert Academic Publishing, 2011. – 88 с.
     
109. Daniel Auka. Customer Loyalty In Retail Banking. – М.: LAP Lambert Academic Publishing, 2013. – 180 с.
     
110. Jackson Lemomo Ole kulet,Daniel Auka and Simeon Kipchumba. Effects Of Relational Social Capital On Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
     
111. Muhammed Zakir Hossain and Rahat Nawajesh. Relationship Perspectives on Customer Support Service. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
     
112. Efrem Sisay. The Effects of Service Recovery on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
     
113. Efthimia M. Papadopoulou. An Analysis of Customer Loyalty to Branded Farm Milk. – М.: LAP Lambert Academic Publishing, 2012. – 196 с.
     
114. GODFRED KOI-AKROFI and Joyce Koi-Akrofi. Relationship marketing tactics and customer loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
     
115. Naveed Ahmad,M. Shoukat Malik and Muhammad Sulaman Tariq. Service Brand Credibility and Consumer Loyalty. – М.: LAP Lambert Academic Publishing, 2014. – 96 с.
     
116. Karunaratna A.C. An Examination of the Determinants of Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2014. – 120 с.
     
117. Nkora Nkoranigwa. Customer Loyalty in Banking and Financial Institutions. – М.: LAP Lambert Academic Publishing, 2010. – 76 с.
     
118. Xhensila Abazi. Customer Loyalty on Commercial Banks in Albania. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
     
119. Daniel Nukpezah and Cephas Nyumuyo. What Drives Customer Loyalty and Profitability?. – М.: LAP Lambert Academic Publishing, 2010. – 84 с.
     
120. Samsudin Wahab. Electronic Customer Relationship Management in Jordan Mobile Service. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
     
121. Patrick Anthony and Haripuram Venkateshwarlu. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2012. – 284 с.
     
122. Nebert Matelong and Bernnard Nassiuma. Determinants of Service Quality for Customers: An Overview of Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
     
123. Jean Wanjiku Munyaka. The Influence of Relationship Marketing on Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
     
124. Bilal Afsar,Asim Rehman and . Rehmat. Customer Loyalty in the banking sector of Pakistan. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
     
125. Zhilin Yang. MEASURING E-SERVICE QUALITY AND ITS LINKAGE TO CUSTOMER LOYALTY. – М.: LAP Lambert Academic Publishing, 2010. – 176 с.
     
126. Masood Ahmed. Customer Loyalty In Mobile Telecom Sector Of Pakistan. – М.: LAP Lambert Academic Publishing, 2010. – 128 с.
     
127. Salman Ahmad Awan and Muzafar Said. Edging Customer Loyalty Enhancing Communication. – М.: LAP Lambert Academic Publishing, 2012. – 152 с.
     
128. Farhan Muzammil. Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
     
129. Ashish Singh. Customer Loyalty in Fast Food Industry. – М.: LAP Lambert Academic Publishing, 2010. – 60 с.
     
130. Alireza Miremadi and Ali Beheshtinejad. Customer Loyalty and Retention for High Tech Product. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
     
131. Md. Rakib Habib. Customer Loyalty Towards Prime Bank Ltd. in Chittagong, Bangladesh. – М.: LAP Lambert Academic Publishing, 2012. – 120 с.
     
132. Faizan Mohsan. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
     
133. Brandon Toropov. The Complete Idiot's Guide to World Religions, 4th Edition. – М.: , 2015. – 432 с.
     
134. The Complete Idiot's Guide to Personal Finance inYour 20s &30s, 4th Edit. – М.: , 2015. – 384 с.
     
135. Caitlin Friedman. The Girl's Guide to the Big Bold Moves for Career Success. – М.: , 2015. – 240 с.
     
136. American Heart Association Low-Salt Cookbook, 4th Edition. – М.: , 2015. – 352 с.
     
137. Stephen Elliott. Random House Webster's Crossword Puzzle Dictionary, 4th Edition. – М.: , 2015. – 880 с.
     
138. Stephen Elliott. Random House Webster's Crossword Puzzle Dictionary, 4th Edition. – М.: , 2015. – 880 с.
     
139. National Geographic Traveler: California, 4th Edition. – М.: , . –  с.
     
140. National Geographic Traveler: New York, 4th Edition. – М.: , . –  с.
     

Лучшие результаты

Дополнительные результаты

1. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
2. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
3. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
4. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
5. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
6. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
7. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
8. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
9. Мы знаем границы, которые не нужно переходить. интервью с О.  Банцекиной, главой представительства Coleman Services. "Управление персоналом", N 12, июнь 2010 г.
10. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008.