Consultive Selling: Close more sales, build trust and improve customer loyalty through consultative sales processes and skills Год выпуска: 2009Автор: John N. BrennanИздательство: Страниц: 184ISBN: 1439228574Описание Win more business through understanding your customer?s escalating expectations for the way you approach and deal with them. The emerging global age is establishing new rules for goods, services and relationships. Governments are banding together to ensure that products respect and protect the environment while also ensuring that traders respect and protect human rights. Voters are calling for transparency and honesty in government. In the marketplace, buyers are expecting similar authenticity of you and your selling practices, adding a new dimension to your standard sales processes and techniques.
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Анна Вы консультировали и сопровождали мне дипломную работу. Преподаватель прочитал эту работу после вашего сопровождения, был просто в восторге... Есть небольшие замечания по поводу оформления списка литературы, говорит не по стандарту.
