Social Network Analysis in Telecommunications Год выпуска: 2010Автор: Carlos Andre Reis PinheiroИздательство: Страниц: 240ISBN: 9780470647547Описание A timely look at effective use of social network analysis within the telecommunications industry to boost customer relationships The key to any successful company is the relationship that it builds with its customers.
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Елена, 25.02 Огромнейшее преогромнейшее Вам спасибо! Защитилась на 5! :)
