Год выпуска: 2011 Издательство: Страниц: 480 ISBN: 9780071744478
Описание
Tackle every management challenge with skill and confidence! Managers are faced with a variety of challenges every day. There are decisions to make, conflicts to resolve, and strategies to implement, among many other responsibilities. As a new manager you need to build the skills necessary for tackling problems head-on. The Complete New Manager is a valuable toolkit that helps you meet day-to-day challenges quickly and effectively. Filled with tips, techniques, and proven advice from renowned experts, The Complete New Manager teaches you how to: Become a dynamic leader who instills confidence in both employees and upper management Hire the right people and cultivate an environment that makes them want to stay Develop and encourage free-flowing, two-way communication with your staff Use proven techniques to deal with difficult people and problem employees Successfully plan and implement business ...