Результаты поиска

Лучшие результаты

1. Rachael Lachhwani. "Lost" as an example of the Orphic Mysteries. – М.: LAP Lambert Academic Publishing, 2010. – 80 с.
   

Дополнительные результаты

1. Richard M. Cyert, James G. March. Behavioral Theory of the Firm. – М.: Blackwell Publishing Limited, 1992. – 264 с.
   
2. Mr Paul W. Swaney III. Cultural Kaizen: The story of how simple concepts can transform an organizations culture, engagement and bottom-line. – М.: , 2012. – 232 с.
   
3. Financial Correspondents of the New York Times. The New Rules of Personal Investing: The Experts' Guide to Prospering in a Changing Economy. – М.: , 0. – 0 с.
   
4. Thomas T. Sekine, Thomas T. Dialectic of Capital Sekine. An Outline of the Dialectic of Capital. – М.: , 0. – 0 с.
   
5. Mordechai Elihau Kreinin, Anniversary Conference of the Canada-U.S. Free Trade Agreement 1998 m. Building a Partnership: The Canada-United States Free Trade Agreement. – М.: , 0. – 0 с.
   
6. Ernesto Screpanti, Stefano Zamagni. An Outline of the History of Economic Thought. – М.: , 0. – 0 с.
   
7. N, A. Labor: Studies in Working-Class History of the Americas. – М.: , 0. – 0 с.
   
8. Anne O. Krueger, Chonira Aturupane, Conference on the World Trade Organization As an International Institu. The Wto As an International Organization. – М.: , 0. – 0 с.
   
9. Elizabeth Isichei. Voices of the Poor in Africa: : Moral Economy and the Popular Imagination (Rochester Studies in African History and the Diaspora). – М.: , 0. – 0 с.
   
10. Elizabeth De Boer-Ashworth. The Global Political Economy and Post-1989 Change: The Place of the Central European Transition (International Political Economy Series). – М.: , 0. – 0 с.
    
11. George A. Jouganatos. The Development of the Greek Economy, 1950-1991: An Historical, Empirical, and Econometric Analysis (Contributions in Economics and Economic History). – М.: , 0. – 0 с.
    
12. Medard Gabel. Global Inc.: An Atlas of the Multinational Corporation. – М.: , 0. – 0 с.
    
13. Frank W. Taussig. Wages and Capital: An Examination of the Wages Fund Doctrine. – М.: , 0. – 0 с.
    
14. Graham Pyatt, M. Ward, G. Pyatt, Michael Ward, Frederick Morton State of the Poor Eden. Identifying the Poor. – М.: , 0. – 0 с.
    
15. Congress of the United States Joint Economic Committee. China's Economic Future: Challenges to U.S. Policy (Studies on Contemporary China). – М.: , 0. – 0 с.
    
16. John Anselmi, the Staff of the Yale Daily News. YALE DAILY NEWS GUIDE TO INTERNSHIPS 2000. – М.: , 0. – 0 с.
    
17. Vincent P. Barabba. Meeting of the Minds: Creating the Market-Based Enterprise. – М.: , 0. – 0 с.
    
18. Susan A. Resetar, Frank A. Camm, Jeffrey A. Drezner, Rand Corporation, United States Dept. of Defense Office of the Secretary of Defense, National Defense Research Institute. Environmental Management in Design: Designs from Volvo and Hewlett-Packard for the Department of Defense. – М.: , 0. – 0 с.
    
19. P. A. Walker, Commission of the European Communities. Safety of Driving Operations. – М.: , 0. – 0 с.
    
20. Reaping the Benefits of Mergers and Acquisitions, In Search of the Golden Fleece. – М.: , 0. – 0 с.
    
21. C. R. Neu, Charles Wolf, United States Dept. of Defense Office of the Secretary of Defense, Rand, National Defense Research Institute. The Economic Dimensions of National Security. – М.: , 0. – 0 с.
    
22. Garth L. Mangum, Stephen L. Mangum, Andrew M. Sum, Andrew Sum, Sar A. Programs in Aid of the Poor Levitan. The Persistence of Poverty in the United States. – М.: , 0. – 0 с.
    
23. Dag Harald Claes, Dag Harald Claes ARENA: Advanced Research on the Europeanisation of the Nation-State. The Politics of Oil-Producer Cooperation. – М.: , 0. – 0 с.
    
24. Robert Mendelsohn, James E. Neumann. The Impact of Climate Change on the United States Economy. – М.: , 0. – 0 с.
    
25. Congressional Budget Office, Congress of the United States. The Economics of Climate Change: A Primer. – М.: , 0. – 0 с.
    
26. Board of Governors of the Federal Reserve System. The Federal Reserve System: Purposes & Functions. – М.: , 0. – 0 с.
    
27. Joshua Rosenkranz, Century Foundation Working Group on Campaign Finance Litigation, E. Joshua Rosenkranz, the Report of the Twentieth Century Fund. Buckley Stops Here : Loosening the Judicial Stranglehold on Campaign Finance. – М.: , 0. – 0 с.
    
28. Marjorie Jouen, Benedicte Caremier, Forward Studies Unit of The European Commission. The Future of Work. – М.: , 0. – 0 с.
    
29. Leadership The Center For Army, Army Department of the. The U.S. Army Leadership Field Manual. – М.: , 0. – 0 с.
    
30. Albert A. Robbert, National Defense Research Institute, United States Dept. of Defense Office of the Secretary of Defense. Differentiation in Military Human Resource Management. – М.: , 0. – 0 с.
    
31. Gaurav Chadha, S. M. Nafay Kumail. E-Learning : An Expression of the Knowledge Economy. – М.: , 0. – 0 с.
    
32. The Editors of the Customer Communicator. Skillsharpener: Training for the Frontline (Skillsharpener). – М.: , 0. – 0 с.
    
33. Society for the Protection of the Rights of the Child. The State of Pakistan's Children 2002. – М.: , 2004. – 0 с.
    
34. Political Economy of the World-System Conference 2001 Virginia Polyte. Emerging Issues in the 21st Century World-System (Contributions in Economics and Economic History, No. 230). – М.: , 2003. – 0 с.
    
35. State of the Art of Research in International Marketing Conference. Handbook of Research in International Marketing. – М.: , 2003. – 0 с.
    
36. Staff of the Joint Committee on Taxation. Review of the Present-law Tax And Immigration Treatment of Relinquishment of Citizenship And Termination of Long-term Residency. – М.: , 2005. – 0 с.
    
37. Rakesh Seth. Creating Customer Delight: The How and Why of Customer Relationship Management. – М.: , 2005. – 0 с.
    
38. Editors of the New Strategist. The American Marketplace: Demographics And Spending Patterns (American Marketplace). – М.: , 2005. – 0 с.
    
39. Nancy C. Jurik. Bootstrap Dreams: U.s. Microenterprise Development In An Era Of Welfare Reform. – М.: , 2005. – 0 с.
    
40. Lisa A. Runquist. The ABCs of Nonprofits. – М.: , 2006. – 150 с.
    
41. Staff of the International Monetary Fund. Guidelines for Foreign Exchange Reserve Management (Manuals & Guides). – М.: , 2004. – 21 с.
    
42. Paula Froelich. It!: 9 Secrets of the Rich and Famous That Will Take You to the Top. – М.: , 2006. – 256 с.
    
43. Suhejla Hoti, Michael McAleer. Modelling the Riskiness in Country Risk Ratings: An Empirical Analysis of the Trends and Volatilities in Country Risk Ratings and Risk Returns (Contributions ... (Contributions to. – М.: , 2005. – 512 с.
    
44. Executive Office of the President. North American Industry Classification System 2007 (North American Industry Classification System) (North American Industry Classification System). – М.: , 2007. – 1392 с.
    
45. House of Commons - Select Committee on the Modernisation of the House of Commons. Regional Accountability (Hc 282, Third Report of Session 2007-08 - Report, Together With Formal Minutes, Oral and Written Evidence). – М.: , 2008. – 161 с.
    
46. Anne Goldgar. Tulipmania: Money, Honor, and Knowledge in the Dutch Golden Age. – М.: , 2008. – 446 с.
    
47. An Assessment of the SBIR Program at the National Science Foundation. – М.: , 2008. – 366 с.
    
48. Food and the Mid-Level Farm: Renewing an Agriculture of the Middle (Food, Health, and the Environment). – М.: , 2008. – 304 с.
    
49. Food and the Mid-Level Farm: Renewing an Agriculture of the Middle (Food, Health, and the Environment). – М.: , 2008. – 304 с.
    
50. Editors of the British Film Institute. Broadcasting & Telecomms. – М.: , 2008. – 0 с.
    
51. KPC Exall. Who Killed English Football? Second Edition: An Analysis of the State of English Football. – М.: , 2008. – 156 с.
    
52. Tilo H??nsel. Sustainability - Impact on Corporate Value: At the Practical Example of the HVB Group. – М.: , 2008. – 104 с.
    
53. Karen Raugust, The Editors of The Licensing Letter. The Licensing Business Handbook Seventh Edition. – М.: , 2008. – 282 с.
    
54. Jason Winfree. Valuation of Conservation and Preservation Properties: An Analysis of the Effect of Development Restrictions and Option Values on Land Prices. – М.: , 2008. – 100 с.
    
55. Giuseppe Iarossi. An Assessment of the Investment Climate in Kenya (Directions in Development). – М.: , 2009. – 136 с.
    
56. Chandana Unnithan. Dot.Com Rise as an indicator of Business Growth and Economic Progress: A Retrospective view on telecom and banking sectors in Australia and India. – М.: , 2010. – 288 с.
    
57. Ernest Evan Spicer. An Outline of the Money Market. – М.: , 2010. – 68 с.
    
58. Arthur Pound. The Iron Man in Industry: An Outline of the Social Significances of Automatic Machinery. – М.: , 2010. – 250 с.
    
59. William Peter Hamilton, Charles Henry Dow. The Stock Market Barometer: A Study of Its Forecast Value Based On Charles H. Dow's Theory of the Price Movement. with an Analysis of the Market and Its History Since 1897. – М.: , 2010. – 360 с.
    
60. Thurman William Van Metre. An Outline of the Development of the Internal Commerce of the United States: 1789-1900 (Classic Reprint). – М.: , 2010. – 34 с.
    
61. Lawrence Cane. Fighting Fascism in Europe: The World War II Letters of an American Veteran of the Spanish Civil War (World War II--The Global, Human, and Ethical Dimension, 1). – М.: , 2003. – 268 с.
    
62. Giuseppe Guglielmi. Imaging of the Geriatric Patient, An Issue of Radiologic Clinics (The Clinics: Radiology). – М.: , 2008. – 240 с.
    
63. Samuel H. Scudder. Butterflies; Their Structure, Changes And Life-Histories, With Special Reference To American Forms. Being An Application Of The Doctrine Of Descent To ... With An Appendix Of Practical Instructions. – М.: , 2008. – 336 с.
    
64. Rock Art Studies - News of the World Volume 3. – М.: , 2008. – 328 с.
    
65. Committee on Scientific Use of the Radio Spectrum, Committee on Radio Frequencies, National Research. Spectrum Management for Science in the 21st Century. – М.: , 2010. – 160 с.
    
66. Suzan Mazur. The Altenberg 16: An Expose of the Evolution Industry. – М.: , 2010. – 376 с.
    
67. C.g. Jung. Symbols of Transformation – an Analysis of the Prelude To a Case of Schizophrenia. – М.: , 1992. – 0 с.
    
68. Jose Maria Eca De Queiros. Symbols of Transformation – an Analysis of the Prelude To a Case of Schizophrenia. – М.: , 2003. – 480 с.
    
69. John E Malmstad. Pushkin and His Friends – The Making of a Literature and a Myth – An Exhibition of the Kilgour Collection. – М.: , 2005. – 108 с.
    
70. Anna Lowenhaupt Tsing. In the Realm of the Diamond Queen – Marginality in An Out–Of–The–Way Place (Paper). – М.: , 1993. – 366 с.
    
71. Stephen Crane. The Red Badge of Courage – An Episode of the American Civil War (Paper Only). – М.: , 1999. – 188 с.
    
72. JAMA (The Journal of the American Medical Association). A Piece of My Mind. – М.: , 2005. – 288 с.
    
73. In the Forbidden City: An Anthology of Erotic Fiction by Italian Women. – М.: University of Chicago Press, 2000. – 200 с.
    
74. Editors of The Diabetic Gourmet magazine. The Diabetic Gourmet Cookbook. – М.: , 2004. – 240 с.
    
75. HJ Berman. Justice in the USSR – An Interpretation of the Soviet Law Rev Ed. – М.: , 1974. – 460 с.
    
76. Anthony T. Kronman. The Lost Lawyer – Failing Ideals of the Legal Profession (Paper). – М.: , 1995. – 434 с.
    
77. Anthony T Kronman. The Lost Lawyer – Failing Ideals of the Legal Profession. – М.: , 1993. – 434 с.
    
78. Roger M. Bonnet. International Cooperation in Space – The Example Of the European Space Agency. – М.: , 1995. – 176 с.
    
79. Allan W Johnstone. United States in Direct Investments in France – An Investigation of the French Charges. – М.: , 2003. – 126 с.
    
80. R Busselle. Busselle: An Exposure Of The ?heart?: A Chronicle Of Aphotographers Year With Except People. – М.: , 1989. – 0 с.
    
81. David Arnett. Supernovae & Nucleosynthesis – an Investigation Of the History of Matter, From the Big Bang To The Present (Paper). – М.: , 1996. – 618 с.
    
82. The Run of the. The Run of the House. – М.: , 1993. – 0 с.
    
83. The Educational Foundation of the National Restaurant Association. Applied Foodservice Sanitation. – М.: , 1992. – 518 с.
    
84. Ian Robertson. An Atlas of the Peninsular War. – М.: , 2010. – 160 с.
    
85. Thomas A Gregor. Gender in Amazonia & Melanesia – An Exploration of the Comparative Method. – М.: , 2001. – 402 с.
    
86. Leonard Pitt. Los Angeles A to Z – An Encyclopedia of the City A County. – М.: , 2001. – 626 с.
    
87. R Vernon. Metropolis 1985 – An Interpretation of the Findings of the New York Metroplitan Re. – М.: , 1974. – 265 с.
    
88. J Oakes. Slavery & Freedom – An Interpretation of the Old South. – М.: , 1998. – 264 с.
    
89. NAP. National Academy Press: Soil Conservation; An Assessment Of The National Resources Inventory Vol 2 (pr Only). – М.: , 1986. – 328 с.
    
90. NAP. National Academy Press: Dredging Coastal Ports – An Assessment Of The Issues (paper Only). – М.: , 1986. – 224 с.
    
91. Stephen C Lubakemann. Culture in Chaos – An Anthropology of the Social Condition in War. – М.: , 2008. – 400 с.
    
92. William Kieth C Guthrie. Orpheus & Greek Religion – a Study of the Orphic Movement. – М.: , 1993. – 352 с.
    
93. Eric R Wolf. Pathways of Power – Building an Anthropology of the Modern World. – М.: , 2001. – 486 с.
    
94. Harry V. Jaffa. Crisis of the House Divided – An Interpretation of the Issues in the Lincoln–Douglas Debates, 50th Anniversary Edition. – М.: , 2009. – 480 с.
    
95. The Legal Advisory Panel of the Aviation Working Group. Advanced Contract and Opinion Practices under the Cape Town Convention. – М.: , 2011. – 76 с.
    
96. The Rt Hon Lord Irvine of Lairg PC, QC. Human Rights, Constitutional Law and the Development of the English Legal System. – М.: , 2011. – 391 с.
    
97. The Poets of The Poetic Voice. Poetic Voices Healing Our Children. – М.: , 2011. – 134 с.
    
98. Match of the Day Magazine. Match of the Day Annual 2013 (Annuals 2013). – М.: , 2012. – 96 с.
    
99. philip o neill. An Examinination of the Energy used with General Office Lighting. – М.: LAP Lambert Academic Publishing, 2010. – 124 с.
    
100. Hanna Jarvenpaa. How fine aggregates affect concrete properties?. – М.: LAP Lambert Academic Publishing, 2009. – 252 с.
     
101. Dr. Bridget Roberts-Pittman. An analysis of the social support networks of gay men living with HIV. – М.: LAP Lambert Academic Publishing, 2010. – 60 с.
     
102. Corey Spengler. Rolling to Salvation: An Ethnographic study of the "train church". – М.: LAP Lambert Academic Publishing, 2014. – 80 с.
     
103. Slobodan Drakulic. An Age of Nationalism - Or a Contested Time?. – М.: LAP Lambert Academic Publishing, 2009. – 328 с.
     
104. Prince N. Bahati. An assessment of the MHC as a media regulatory body in Rwanda. – М.: LAP Lambert Academic Publishing, 2012. – 124 с.
     
105. Agnes Nowaczek. Implications of bird watching for the management of National Parks. – М.: LAP Lambert Academic Publishing, 2010. – 84 с.
     
106. Rachael Lachhwani. "Lost" as an example of the Orphic Mysteries. – М.: LAP Lambert Academic Publishing, 2010. – 80 с.
     
107. Collins Armah. Poverty as an Abuse of Human Rights in Ghana. – М.: LAP Lambert Academic Publishing, 2011. – 140 с.
     
108. Asit Baran Bhattacharya and Bipasa Raha. Particle Physics as Building Blocks of the Universe. – М.: LAP Lambert Academic Publishing, 2013. – 424 с.
     
109. Thomas Petermann. From the architecture of the Internet to the spreading of an epidemic. – М.: LAP Lambert Academic Publishing, 2009. – 128 с.
     
110. Aidin Niamir,Bert Toxopeus and Thomas Groen. Distribution modelling of the Short-toed Eagle. – М.: LAP Lambert Academic Publishing, 2010. – 80 с.
     
111. Pavel Kudryavtsev and Oleg Figovsky. Nanomaterials based on soluble silicates. – М.: LAP Lambert Academic Publishing, 2014. – 248 с.
     
112. Lisa Schuetz Kuimjian. Phi in Handwriting as an Indicator of Psychic Balance. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
     
113. Lorenzo Cherubini. An Ideology of Crisis and Identity. – М.: LAP Lambert Academic Publishing, 2011. – 68 с.
     
114. Adil Ustural?. Marxist Theory of the State in Action. – М.: LAP Lambert Academic Publishing, 2010. – 68 с.
     
115. Lyudmila Kise. Sofia Gubaidulina's Approach to Pitch Centricity. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
     
116. Natalie Schellack and Andries Gous. An Assessment of the Need for Pharmaceutical Care in an NICU in SA. – М.: LAP Lambert Academic Publishing, 2010. – 320 с.
     
117. Robin Sabharwal,Keya Sircar and Shamindra Sengupta. Lymphomas of the Oral Cavity - A Review. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
     
118. Elizabeth A. Sommers. Acupuncture as an Adjuvant in the Treatment of HIV/AIDS. – М.: LAP Lambert Academic Publishing, 2014. – 136 с.
     
119. Jessica May Formanowicz. How SA's environmental portfolio compares to that of China and Sweden. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
     
120. Nyika Machenjedze. An Appraisal of the Right to Education in Semi-Rural Post Apartheid. – М.: LAP Lambert Academic Publishing, 2012. – 164 с.
     
121. Igor I. Abramov. Brain as an Object of Electronics. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
     
122. Prosscovia Nambatya. An Analysis of the Mandate of the UN Security Council in Libya. – М.: LAP Lambert Academic Publishing, 2014. – 76 с.
     
123. Magdaleen Swanepoel. An Integration of Law, Psychiatry and Psychology in SA. – М.: LAP Lambert Academic Publishing, 2010. – 452 с.
     
124. Asta Jakutyte-Sungailiene. Enterprise as an Object of Civil Rights. – М.: LAP Lambert Academic Publishing, 2011. – 196 с.
     
125. Jafar Sadegh Tabrizi. Improving Health Care Quality. – М.: LAP Lambert Academic Publishing, 2010. – 192 с.
     
126. Tahir Okasha. Translating Holy Texts: Old And New Theories. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
     
127. Gandikota Prathap Maruthi. Presentation Skills with an Example of Innovative Machinery Document. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
     
128. Masoud Ghafoori. The Odyssey of the Metropolis. – М.: LAP Lambert Academic Publishing, 2012. – 180 с.
     
129. Svetlana Khan. An Integrated Approach to CPD in Uzbekistan via Trainer Training. – М.: LAP Lambert Academic Publishing, 2011. – 120 с.
     
130. Poloko Chepete. Molding TIMSS Data: Botswana Data as an Example. – М.: LAP Lambert Academic Publishing, 2010. – 204 с.
     
131. Daniyal Alghazzawi. Designing a Website for Windows Services. – М.: LAP Lambert Academic Publishing, 2011. – 72 с.
     
132. Tshediso Joseph Sekhampu. An investigation into the economic sustainability of Kwakwatsi. – М.: LAP Lambert Academic Publishing, 2011. – 288 с.
     
133. Innocent Simphiwe Nojiyeza. Inventory Control Systems for National Health Laboratory Services. – М.: LAP Lambert Academic Publishing, 2013. – 52 с.
     
134. Alfred Sarbah. An Overview of The Design School of Strategic Management. – М.: LAP Lambert Academic Publishing, 2014. – 76 с.
     
135. Tennyson Percival Mutsambi. An Evaluation of the Primary School Art Curriculum in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
     
136. Chinese Language Center of the. Chinese Business Etiquette - DVD / Деловой этикет в Китае - DVD. – М.: , 2016. –  с.
     
137. Year Book: Of the Manuscript Department of Pushkin House for 2013. Ежегодник Рукописного отдела Пушкинского Дома на 2013 год. – М.: Дмитрий Буланин, 2014. – 792 с.
     
138. Ideophones in Katuena (Tunayana): a Cariban language of the Amazon basin. – М.: , . –  с.
     
139. Conrad Joseph. An Outcast of the Islands. – М.: T8RUGRAM, 2018. – 368 с.
     
140. Joseph Conrad. An Outcast of the Islands. Volume 1. – М.: Т8, 2018. – 368 с.
     

Лучшие результаты

Дополнительные результаты

1. Займы для корпораций: back to the Russia. Т. Мартынова, "Банковское обозрение", № 11, ноябрь 2007.
2. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
3. Mystery Shopping в банковском секторе. О. Аульченкова, "Организация продаж банковских продуктов", № 3, III квартал 2007.
4. Партнерство вместо подчинения. интервью с Дезо Хорватом, деканом Schulich School of Business. Р. Крецул, "Кадровый менеджмент", № 1, февраль 2006.
5. Медицинская информатика в Web of Science: доля России в мировом публикационном потоке. Н.Г. Куракова, Л.А. Цветкова, "Врач и информационные технологии", № 4, июль-август 2012.
6. Как в детском пазле. интервью с И. Смелянским, директором московского офиса компании The Boston Consulting Group. М. Тальская, "БДМ. Банки и деловой мир", N 3, март 2012 г.
7. Метод Mystery Shopping и его использование для выявления лучших практик. В.Т. Зульфикарова, "Банковский ритейл", N 1, I квартал 2012 г.
8. Back side of the moon, или темная сторона поведения персонала. интервью с Н. Русаковой, директором по персоналу ОАО "Хлебпром", А. Сукачёвым, директором "Торговой компании АС", Н. Харитоновой, руководителем службы персонала тверской компании ЗАО "ДКС". А. Колесникова, Т. Тюрина, С.  Машарипов, "Управление персоналом", N 16, август 2010 г.
9. Использование Bill of Exchange в аккредитивной форме расчетов. Н.В. Букина, "Международные банковские операции", № 6, ноябрь-декабрь 2009.
10. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
11. Новая упрощенная процедура рассмотрения мелких исков в Евросоюзе - the european small claims procedure. escp. Н.В. Сивак, "Законодательство", № 2, февраль 2009.
12. Зачем банкам mystery shopping?. Д.М. Князев, "Банковский ритейл", № 3, III квартал 2008.
13. Как повысить эффективность бизнеса с помощью технологии mystery shopping. О.А. Аульченкова, "Организация продаж банковских продуктов", № 1, I квартал 2008.