Результаты поиска

Лучшие результаты

1. Jerry Hocutt. Cold Calling for Cowards - How to Turn the Fear of Rejection Into Opportunities, Sales, and Money. – М.: , 2007. – 0 с.
   

Дополнительные результаты

1. Robert Spector, Patrick D. McCarthy. The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry. – М.: , 2012. – 224 с.
   
2. Peter V Miller. The Common-Sense Mortgage : How to Cut the Cost of Home Ownership by $50,000 or More. – М.: , 0. – 0 с.
   
3. The Staff of Research & Education Association. Accounting Super Review. – М.: , 0. – 0 с.
   
4. Cyndi Crother, The Crew of World-Famous Pike Place Fish. Catch! A Fishmonger's Guide to Greatness. – М.: , 0. – 0 с.
   
5. Joel M. Stern, Irwin Ross, John S. Shiely, Joel M. Stern, Irwin Ross. Against the Grain: How to Succeed in Business by Peddling Heresy. – М.: , 0. – 0 с.
   
6. Twentieth Century Fund/Century Foundation, Century Foundation Task Force on the Future of Unions. What's Next for Organized Labor?: Report of the Century Foundation Task Force on the Future of Unions. – М.: , 0. – 0 с.
   
7. Georg Von Krogh, Kazuo Ichijo, Ikujiro Nonaka. Enabling Knowledge Creation: How to Unlock the Mystery of Tacit Knowledge and Release the Power of Innovation. – М.: Oxford University Press, 2000. – 304 с.
   
8. Paul G. Stoltz. Adversity Quotient @ Work : Make Everyday Challenges the Key to Your Success--Putting the Principles of AQ Into Action. – М.: , 0. – 0 с.
   
9. Nancy J. Barger, Linda K. Kirby. The Challenge of Change in Organizations: Helping Employees Thrive in the New Frontier. – М.: Intercultural Press, 1995. – 304 с.
   
10. K. Alec Chrystal, Rupert Pennant-Rea, British Association for the Advancement of Science Section F. Public Choice Analysis of Economic Policy (British Association for the Advancement of Science Books). – М.: , 0. – 0 с.
    
11. M. Fogiel, Staff of Rea, Research and Education Association, Research, The Staff of Education Association. Microeconomics Super Review. – М.: , 0. – 0 с.
    
12. Frank Ackerman, David Kiron, Neva R. Goodwin, Jonathan M. Harris, Kevin P. Gallagher, Program for the Study of Sustainable Change and Development. Human Well-Being and Economic Goals (Frontier Issues in Economic Thought, Vol 3). – М.: , 0. – 0 с.
    
13. Ian R. Bowler, C. R. Bryant, C. Cocklin, Chris Cocklin, International Geographical Union Commission on the Sustainability of R. The Sustainability of Rural Systems - Geographical Interpretations. – М.: , 0. – 0 с.
    
14. Don Aslett, John Caldwell. The Office Clutter Cure: How to Get Out from Under It All!. – М.: , 0. – 0 с.
    
15. B. C. Forbes. How to Get the Most Out of Business. – М.: , 0. – 0 с.
    
16. Deni Elliott, Judy E. Stern, Institute for the Study of Applied and Professional Ethics. Research Ethics: A Reader. – М.: , 0. – 0 с.
    
17. Peg Pickering, Jonathan How to Make the Most of Your Workday Clark. How to Make the Most of Your Workday. – М.: , 0. – 0 с.
    
18. The Editors of VGM Career Books. McGraw-Hill's Big Red Book of Resumes. – М.: , 0. – 0 с.
    
19. Cheryl Reimold, Peter Reimold. The Short Road to Great Presentations : How to Reach Any Audience Through Focused Preparation, Inspired Delivery, and Smart Use of Technology. – М.: , 0. – 0 с.
    
20. William C. Byham, Debra Pickett. Landing the Job You Want: How to Have the Best Job Interview of Your Life. – М.: , 0. – 0 с.
    
21. Joseph Collins, Stefano Dezerega, Zahara Heckscher. How to Live Your Dream of Volunteering Overseas. – М.: , 0. – 0 с.
    
22. Editors of VGM, The Editors of VGM Career Horizons. Resumes for Engineering Careers. – М.: , 0. – 0 с.
    
23. Vgm Career Horizons, The Editors of VGM Career Horizons. Resumes for Social Service Careers (VGM Professional Resumes Series). – М.: , 0. – 0 с.
    
24. The Editors of Career Press, Career Press Inc. Resumes! Resumes! Resumes!: Top Career Experts Show You the Job-Landing Resumes That Sold Them. – М.: , 0. – 0 с.
    
25. Donald Arthur Mower. How to Win the Job Interview Battle and Knock Their Socks Off!. – М.: Rainbow Books, 2001. – 64 с.
    
26. John Anselmi, the Staff of the Yale Daily News. YALE DAILY NEWS GUIDE TO INTERNSHIPS 2000. – М.: , 0. – 0 с.
    
27. The Staff of Rea. REA's Authoritative Guide to the Top 100 Careers to Year 2005 (Handbooks & Guides). – М.: , 0. – 0 с.
    
28. Peggy Redman. How to Get the Job You Desire. – М.: , 0. – 0 с.
    
29. The Association of Small Business Development Centers, Ann Dugan. Franchising 101. – М.: , 0. – 0 с.
    
30. Leading for a Change : How to Master the 5 Challenges Faced by Every Leader. – М.: , 0. – 0 с.
    
31. Eddy Kay. Thriving in the Shadow of Giants: How to Find Success as an Independent Retailer. – М.: Armarium Press, 2001. – 136 с.
    
32. Gerald Michaelson, Steven Michaelson, Sunzi Sunzi Bing Fa. Sun Tzu for Success: How to Use the Art of War to Master Challenges and Accomplish the Important Goals in Your Life. – М.: , 0. – 0 с.
    
33. Lynie Arden. 220 Best Franchises to Buy: The Essential Sourcebook for Evaluating the Best Franchise Opportunities. – М.: Broadway, 2000. – 704 с.
    
34. Susan A. Resetar, Frank A. Camm, Jeffrey A. Drezner, Rand Corporation, United States Dept. of Defense Office of the Secretary of Defense, National Defense Research Institute. Environmental Management in Design: Designs from Volvo and Hewlett-Packard for the Department of Defense. – М.: , 0. – 0 с.
    
35. Jack Nadel. There's No Business Like Your Bu$Iness: How to Turn Your Knowledge into Personal Profit. – М.: , 0. – 0 с.
    
36. Robert W. James, Charles J. Woelfel, The Staff of Research, Education Association. Developing New Products & Services and Operating Profitably Essentials. – М.: , 0. – 0 с.
    
37. Chris Lytle. The Accidental Salesperson: How to Take Control of Your Sales Career and Earn the Respect and Income You Deserve. – М.: AMACOM/American Management Association, 2000. – 204 с.
    
38. Victoria Bush. How to Create the Perfect Eyebrow. – М.: , 0. – 0 с.
    
39. Janet Allon. Turn Your Passion Into Profits: How To Start The Business of Your Dreams. – М.: , 0. – 0 с.
    
40. Jon Housman, MBA Jungle, The editors of MBA Jungle. The MBA Jungle B-School Survival Guide. – М.: , 0. – 0 с.
    
41. Barbara Berg, Barbara Berg. How to Escape the No-Win Trap. – М.: , 0. – 0 с.
    
42. The Editors of Professional Publications. How to Become a Professional Engineer. – М.: , 0. – 0 с.
    
43. Derek Loosvelt, the Staff of Vault. Vault Guide to the Top 50 Banking Employers (Vault Career Library). – М.: , 0. – 0 с.
    
44. Carla Henry, Cecile Lapenu, Manfred Zeller, Consultative Group to Assist the Poorest. Microfinance Poverty Assessment Tool (Technical Tool Series, No. 5.). – М.: , 0. – 0 с.
    
45. C. R. Neu, Charles Wolf, United States Dept. of Defense Office of the Secretary of Defense, Rand, National Defense Research Institute. The Economic Dimensions of National Security. – М.: , 0. – 0 с.
    
46. Dag Harald Claes, Dag Harald Claes ARENA: Advanced Research on the Europeanisation of the Nation-State. The Politics of Oil-Producer Cooperation. – М.: , 0. – 0 с.
    
47. Bob Hammond. How to Beat the Credit Bureaus: Insiders Guide to Consumer's Credit. – М.: , 0. – 0 с.
    
48. Joshua Rosenkranz, Century Foundation Working Group on Campaign Finance Litigation, E. Joshua Rosenkranz, the Report of the Twentieth Century Fund. Buckley Stops Here : Loosening the Judicial Stranglehold on Campaign Finance. – М.: , 0. – 0 с.
    
49. Colin Alexander. Streetsmart Guide to Timing the Stock Market: When to Buy, Sell and Sell Short. – М.: , 0. – 0 с.
    
50. International Conference on the Conduct of Monetary Policy, Jin-Lung Lin, Jia-Dong Shea, Chung-Shu Wu, Gerald P., Jr. Dwyer, Gerald P. Dwyer. Monetary Policy and Taiwan's Economy (Academia Studies in Asian Economies Series). – М.: , 0. – 0 с.
    
51. Wade B. Cook. Wall Street Money Machine, Volume 5: Free Stocks: How to Get the Market to Pay for Your Stocks--FREE!. – М.: , 0. – 0 с.
    
52. Mark Bush. How To Get The Money To Make Money. – М.: , 0. – 0 с.
    
53. Heinrich Von Pierer, Bolko Von Oetinger, Heinrich Von Pierer, Bolko Von Oetinger. A Passion for Ideas: How Innovators Create the New and Shape Our World. – М.: , 0. – 0 с.
    
54. Larry Kahaner. Competitive Intelligence: How to Gather, Analyze, and Use Information to Move Your Business to the Top. – М.: Touchstone, 1998. – 304 с.
    
55. James E. Lukaszewski. How to Develop the Mind of a Strategist. – М.: , 0. – 0 с.
    
56. Albert A. Robbert, National Defense Research Institute, United States Dept. of Defense Office of the Secretary of Defense. Differentiation in Military Human Resource Management. – М.: , 0. – 0 с.
    
57. Mark Graham Brown. Baldridge Award Winning Quality: How to Interpret the Baldridge Criteria for Performance Excellence : Covers the 2003 Award Criteria (BALDRIGE AWARD WINNING QUALITY). – М.: , 0. – 0 с.
    
58. David P. Snyder. How to Mind Read Your Customers. – М.: , 0. – 0 с.
    
59. The Editors of the Customer Communicator. Skillsharpener: Training for the Frontline (Skillsharpener). – М.: , 0. – 0 с.
    
60. Brian H. Murray. Defending the Brand: Aggressive Strategies for Protecting Your Brand in the Online Arena. – М.: , 0. – 0 с.
    
61. B. R Gordon, B.R. Gordon. How To Get $500 From Telemarketers When They Won't Stop Calling You!. – М.: , 0. – 0 с.
    
62. Cybermarketing: How to Use the Internet to Market Your Goods and Services. – М.: , 0. – 0 с.
    
63. Robert W. Bly. Create the Perfect Sales Piece : How to Produce Brochures, Catalogs, Fliers, and Pamphlets. – М.: , 0. – 0 с.
    
64. W. Frazier Bell, W. Frazier Bell. How to Get the Best Home Loan, 2nd Edition. – М.: , 0. – 0 с.
    
65. William F. Supple. How to Sell Your Own Home: The Practical Homeowner's Guide to Selling by Owner. – М.: , 0. – 0 с.
    
66. Karen Ann Rolcik, Mark Warda, Karen Rolcik, Mark How to Form a Corporation in Florida Warda. How to Form a Corporation in Ohio (Legal Survival Guides). – М.: , 0. – 0 с.
    
67. Ben Kaplan. How to Go to College Almost for Free. – М.: , 0. – 0 с.
    
68. Susan Halden-Brown. Mistakes Worth Making: How to Turn Sports Errors into Athletic Excellence. – М.: , 0. – 0 с.
    
69. The Staff of Research & Education Association. Spanish Super Review. – М.: , 0. – 0 с.
    
70. The Staff of Research & Education Association. Linear Algebra Super Review. – М.: , 0. – 0 с.
    
71. Workshop on the Life of a Process Model--From Conception to Action, S. Macchietto, S. P. Asprey. Dynamic Model Development: Methods, Theory and Applications (Computer-Aided Chemical Engineering). – М.: , 0. – 0 с.
    
72. Society for the Protection of the Rights of the Child. The State of Pakistan's Children 2002. – М.: , 2004. – 0 с.
    
73. Heather Summers. The Book of Luck : Brilliant Ideas for Creating Your Own Success and Making Life Go Your Way. – М.: , 2004. – 0 с.
    
74. State of the Art of Research in International Marketing Conference. Handbook of Research in International Marketing. – М.: , 2003. – 0 с.
    
75. Brian Tracy. The Psychology of Selling : Increase Your Sales Faster and Easier Than You Ever Thought Possible. – М.: , 2005. – 0 с.
    
76. Alan Rigg. How to Beat the 80/20 Rule in Selling. – М.: , 2003. – 0 с.
    
77. Tom Hopkins. How to Master the Art of Selling. – М.: Warner Business Books, 2005. – 416 с.
    
78. Scott W. Ventrella. ME, INC. How to Master the Business of Being You: A Personalized Program for Exceptional Living. – М.: , 2007. – 176 с.
    
79. Molly Miller-Davidson, JoAnne Stone-Geier. Launch It!: How to Turn Good Ideas Into Great Products That Sell. – М.: , 2005. – 288 с.
    
80. From the editors of Kiplingers Personal Finance Magazine. Know Your Legal Rights: Protect Yourself from Common Legal Problems That Can Really Cost You (Kiplinger's Personal Finance). – М.: , 2005. – 336 с.
    
81. From the editors of Kiplingers Personal Finance Magazine. Retire Worry-Free: Money-Smart Ways to Build the Nest Egg You'll Need (Retire Worry Free). – М.: , 2005. – 288 с.
    
82. From the editors of Kiplingers Personal Finance Magazine. Financing College: How Much You'll Really Have to Pay and How to Get the Money (Financing College). – М.: , 2005. – 336 с.
    
83. The Editors of Homeowner. The House Plans Bible. – М.: , 2006. – 560 с.
    
84. David J. Berri, Martin B. Schmidt, Stacey L. Brook. The Wages of Wins: Taking Measure of the Many Myths in Modern Sport. – М.: , 2006. – 304 с.
    
85. Wendy Keller. Secrets of Successful Negotiating for Women: From Landing a Big Account to Buying the Car of Your Dreams and Everything in Between. – М.: , 2004. – 224 с.
    
86. The Students of Three New York International High Schools. Forty-Cent Tip: Stories of New York Immigrant Workers. – М.: , 2006. – 72 с.
    
87. Jerry Hocutt. Cold Calling for Cowards - How to Turn the Fear of Rejection Into Opportunities, Sales, and Money. – М.: , 2007. – 0 с.
    
88. Alexander B. van Putten, Ian C. MacMillan. Unlocking Opportunities for Growth: How to Profit from Uncertainty While Limiting Your Risk. – М.: , 2008. – 176 с.
    
89. House of Commons - Select Committee on the Modernisation of the House of Commons. Regional Accountability (Hc 282, Third Report of Session 2007-08 - Report, Together With Formal Minutes, Oral and Written Evidence). – М.: , 2008. – 161 с.
    
90. Sharan Jagpal, with the assistance of Shireen Jagpal. Fusion for Profit: How Marketing and Finance Can Work Together to Create Value. – М.: , 2008. – 664 с.
    
91. Kate Russell. Off the Sick List! - How To Turn Employee Absence Into Attendance. – М.: , 2008. – 172 с.
    
92. Elaine C Carroll. Wrap It Up & Ring Up Profits: How to turn ordinary products into extraordinary gift baskets for extra income. – М.: , 2008. – 108 с.
    
93. Tanya White. Relationship Reruns: How To Break The Cycle of Choosing The Wrong People For The Right Relationships. – М.: , 2008. – 180 с.
    
94. The Editors of Community Association Management Insider. Community Association Management Answer Book. – М.: , 2008. – 171 с.
    
95. The Editors of Apartment Building Management Insider. Apartment Management Compliance and Profitability Guide. – М.: , 2008. – 716 с.
    
96. Karen Raugust, The Editors of The Licensing Letter. The Licensing Business Handbook Seventh Edition. – М.: , 2008. – 282 с.
    
97. Brently Clemantin. How To Get The Most Out Of And Maximize The Usage Of Your Timeshare: Secrets To Utilizing And Having Fun With Your Timeshare To The Utmost Ability (Volume 1). – М.: , 2010. – 106 с.
    
98. Brently Clemantin. Copywriting Secrets For Converting Cold "Tire-Kickers" Into HOT Repeat Buyers Simply & Easily!: How To Turn Your Previously Failing Ads Into Winners FAST ... Copywriting Secrets Of The Pros! (Volume 1). – М.: , 2010. – 116 с.
    
99. THE INSTITUTE OF MANAGEME. Mentor Guide. – М.: , 2010. – 96 с.
    
100. The Editors of McGraw-Hill. Resumes for Business Management Careers. – М.: McGraw-Hill, 2006. – 144 с.
     
101. The Editors of Geekpreneur. Internet Marketing Hype: 40 Online Money Making Myths that Kill Success (and How to Beat Them). – М.: , 2011. – 370 с.
     
102. The University of Cincinnati Residents, David R. Fischer, Wolfgang Stehr. The Mont Reid Surgical Handbook: Mobile Medicine Series (Mobile Medicine). – М.: , 2008. – 976 с.
     
103. Committee on the Significance of International Transport of Air Pollutants, National Research Counci. Global Sources of Local Pollution: An Assessment of Long-Range Transport of Key Air Pollutants to and from the United States. – М.: , 2010. – 225 с.
     
104. Committee on Forefronts of Science at the Interface of Physical and Life Sciences, National Research. Research at the Intersection of the Physical and Life Sciences. – М.: , 2010. – 102 с.
     
105. CAPT(Center for the Advancement of Process Tech)l. Process Quality. – М.: , 2010. – 288 с.
     
106. Djakhongir Saidov. The Law of Damages in International Sales. – М.: Hart Publishing, 2008. – 294 с.
     
107. Brently Clemantin. Scrapbooking Tips & Tricks For Both The Beginner And The Seasoned Pro!: How To Improve Your Scrapbooking Skills And Create Beautiful Collections Simply & Easily! (Volume 1). – М.: , 2010. – 104 с.
     
108. David Asch, Steve Caplin. How to Cheat in Photoshop Elements 8: Discover the Magic of Adobe's Best Kept Secret (+ CD-ROM). – М.: Рид Элсивер, Focal Press, 2010. – 320 с.
     
109. The Editors of Black Issues in Higher Education. The Unfinished Agenda of Brown v. Board of Education. – М.: , 2004. – 256 с.
     
110. JAMA (The Journal of the American Medical Association). A Piece of My Mind. – М.: , 2005. – 288 с.
     
111. Jennifer Pitts. A Turn to Empire – The Rise of Imperial Libralism in Britain and France. – М.: , 2006. – 400 с.
     
112. The Society of Design Administration. Handbook of Design Office Administration. – М.: , 1998. – 320 с.
     
113. The Run of the. The Run of the House. – М.: , 1993. – 0 с.
     
114. Inter–american. Living with Debt – How to Limit the Risks of Sovereign Finance Economic and Social Progress in Latin America 2007 Report. – М.: , 2007. – 340 с.
     
115. Scott W. Ventrella. ME, INC. How to Master the Business of Being You. – М.: , 2007. – 176 с.
     
116. The Editors of Black Iissues in Higher Education (BIHE). The Unfinished Agenda of the Selma–Montgomery Voting Rights March. – М.: , 2005. – 240 с.
     
117. Jane Waldfogel. The Future of Child Protection – How to Break the Cycle of Abuse & Neglect. – М.: , 2001. – 296 с.
     
118. The Editors of PC Magazine. PC Magazine Technology Almanac 2004. – М.: , 2003. – 400 с.
     
119. Jane Waldfogel. The Future of Child Protection – How to Break the Cycle of Abuse & Neglect. – М.: , 1998. – 292 с.
     
120. The Centre for Public Law at the University of Cambridge. Constitutional Reform in the United Kingdom. – М.: , 2011. – 144 с.
     
121. Djakhongir Saidov. The Law of Damages in International Sales. – М.: , 2011. – 322 с.
     
122. Edited by Jack Beatson and Eltjo Schrage, with the collaboration of Mindy Chen-Wishart, Martin Hogg. Cases, Materials and Texts on Unjustified Enrichment. – М.: , 2011. – 640 с.
     
123. Edited by Dagmar Schiek, Lisa Waddington and Mark Bell (with the collaboration of Tufyal Choudhury. Cases, Materials and Text on National, Supranational and International Non-Discrimination Law. – М.: , 2011. – 1118 с.
     
124. The Poets of The Poetic Voice. Poetic Voices Healing Our Children. – М.: , 2011. – 134 с.
     
125. The Faculty of Thunderbird, The American Graduate School of International Management. Thunderbird on Global Business Strategy. – М.: , 2000. – 362 с.
     
126. ICAA (The Institute of Chartered Accountants in Australia). Financial Reporting Handbook 2008. – М.: , 2008. – 0 с.
     
127. ICAA (The Institute of Chartered Accountants in Australia). Financial Reporting Handbook 2010. – М.: , 2010. – 1992 с.
     
128. ICAA (The Institute of Chartered Accountants in Australia). Auditing and Assurance Handbook 2010. – М.: , 2010. – 0 с.
     
129. David M Halperin. How to do the History of Homosexuality. – М.: , 2002. – 216 с.
     
130. Schomburg Center for Research in Black Culture, The New York Public Library. The Black New Yorkers. – М.: , 1999. – 480 с.
     
131. Al Lusardi. Overcoming the Saving Slump – How to Increase the Effectiveness of Financial Education and Saving Programs. – М.: , 2009. – 320 с.
     
132. Hal Roth. How to Sail Around the World: Advice and Ideas for Voyaging Under Sail. – М.: International Marine, 2003. – 480 с.
     
133. Project Management In New Product Development. – М.: , 2011. – 397 с.
     
134. Inc. KT Solutions, KT Solutions has focused on what it takes to create efficient, professional multimedia training t KT Solutions specializes in the development of interactive multimedia training products for computer applications. Over the past decade. Beginning Windows NT Workstation 4.0 (Microsoft Windows NT). – М.: , . –  с.
     
135. Inc. KT Solutions, KT Solutions has focused on what it takes to create efficient, professional multimedia training t KT Solutions specializes in the development of interactive multimedia training products for computer applications. Over the past decade. Advanced Word for Office 97 (Microsoft Word 97). – М.: , . –  с.
     
136. The Editors of Hamptons Cottages and Gardens. Hamptons Havens : The Best of Hamptons Cottages and Gardens. – М.: Bulfinch, 2005. – 192 с.
     
137. The Editors of Woman's Day. The Bathroom Book : The Ultimate Design Resource for the Home's Essential Space. – М.: , 2005. – 144 с.
     
138. MESHANKO. THE RESPECT EFFECT: HOW TO USE THE SCIENCE OF NEUROLEADERSHIP TO INSPIRE A MORE LOYAL AND PRODUCTIVE WORKPLACE. – М.: , 2013. –  с.
     
139. William Wangome Kimani. The Marriage Key and How to survive the death of a loved one. – М.: LAP Lambert Academic Publishing, 2011. – 168 с.
     
140. How to turn down a billion dollars: The Snapchat story. – М.: , . –  с.
     

Лучшие результаты

Дополнительные результаты

1. Построение call-центра с нуля. О. Алексеенко, "БДМ. Банки и деловой мир", № 12, декабрь 2007.
2. Займы для корпораций: back to the Russia. Т. Мартынова, "Банковское обозрение", № 11, ноябрь 2007.
3. Банковский call-центр как инструмент работы с "проблемными" клиентами. А. А. Крылов, "Банковское кредитование", № 5, сентябрь-октябрь 2007.
4. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
5. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
6. Большое будущее call-центров. М. Рогозин, "Кадровый менеджмент", № 8, ноябрь 2006.
7. 10 болезней российских call-центров. В. Аниканов, "Банковское дело в Москве", № 11, ноябрь 2006.
8. Бюджетирование страховой компании на базе Oracle Enterprise Planning and Budgeting. Д.В. Лесоводский, "Финансовый менеджмент в страховой компании", № 3, III квартал 2006.
9. Call-центр нельзя купить, но можно построить!. В. Аниканов, "Банковское дело в Москве", № 5, май 2006.
10. МДМ-Банк: история одного call-центра. "Банковское дело в Москве", № 4, апрель 2006.
11. Внедрение call-центров и CRM-решений - новый этап в развитии бизнеса. интервью с К. Кишинским, вице-президентом FrontRange Solutions по центрам обработки вызовов и Д. Барышевым, директором по продажам FrontRange Solutions в России и СНГ. Л. Беккер, "Банковское дело в Москве", № 4, апрель 2006.
12. Три кита call-центра. К. Гордеев, "Банковское дело в Москве", № 4, апрель 2006.
13. Мотивация достижений для сотрудников call-центра. В. Правоторов, "Кадровый менеджмент", № 2, март 2006.
14. Партнерство вместо подчинения. интервью с Дезо Хорватом, деканом Schulich School of Business. Р. Крецул, "Кадровый менеджмент", № 1, февраль 2006.
15. Call-центр - "Момент истины". "Банковское дело в Москве", № 4, апрель 2005.
16. Call-центры как средство повышения эффективности бизнеса. И. Аглицкий, "Финансовая газета", № 12, март 2005.
17. Банковский call-центр: взгляд "со стороны". М. Смирнов, "Банковское дело в Москве", № 2, февраль 2005.
18. Медицинская информатика в Web of Science: доля России в мировом публикационном потоке. Н.Г. Куракова, Л.А. Цветкова, "Врач и информационные технологии", № 4, июль-август 2012.
19. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
20. Как в детском пазле. интервью с И. Смелянским, директором московского офиса компании The Boston Consulting Group. М. Тальская, "БДМ. Банки и деловой мир", N 3, март 2012 г.
21. Ужин в темноте в стиле Малевича и Новый год в Хаммере". Что может выть лучше?". интервью с Н. Саниной, индивидуальным предпринимателем и креативным директором компании "San and stars". М. Сипатова, "Арсенал предпринимателя", N 12, декабрь 2011 г.
22. Счет 97 - to be or not to be. Реквием. А.В. Анищенко, "Актуальные вопросы бухгалтерского учета и налогообложения", N 23, декабрь 2011 г.
23. Труд, мир, money. Т. Рыбакова, "Финансовая газета", N 47, ноябрь 2011 г.
24. На пути к новому стандарту в торговом финансировании. интервью с А.  Кастерманом, руководителем Trade and Supply Chain, SWIFT, сопредседателем рабочей группы ICC-BPO. Э. Шакирова, "Международные банковские операции", N 4, октябрь-декабрь 2011 г.
25. Мы можем управлять собственными мыслями. интервью с С. Харитоновым, врачом-психотерапевтом, психиатором, кандидатом медицинских наук, старшим научным сотрудником Московского НИИ психиатрии Росздрава РФ, членом-корреспондентом Международной академии наук. МАНЭБ, членом Британского общества когнитивных и поведенческих психотерапевтов. Membership British Association for Behavioural & Cognitive Psychoterapies / BABCP. Ф. Кульпин, "Управление персоналом", N 8, апрель 2011 г.
26. Зомбирование банков, или Too-big-to-fail problem. Г.Б. Петров, "Управление в кредитной организации", N 2, март-апрель 2011 г.
27. Back side of the moon, или темная сторона поведения персонала. интервью с Н. Русаковой, директором по персоналу ОАО "Хлебпром", А. Сукачёвым, директором "Торговой компании АС", Н. Харитоновой, руководителем службы персонала тверской компании ЗАО "ДКС". А. Колесникова, Т. Тюрина, С.  Машарипов, "Управление персоналом", N 16, август 2010 г.
28. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
29. Зачетная реструктуризация долга: институт DEBT-FOR-EQUITY SWAP в России". интервью с М. Григорьевым, старшим юристом корпоративной практики юридической фирмы "Вегас-Лекс". О. Бодрягина, "эж-ЮРИСТ", № 3, январь 2010.
30. Использование Bill of Exchange в аккредитивной форме расчетов. Н.В. Букина, "Международные банковские операции", № 6, ноябрь-декабрь 2009.
31. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
32. Новая упрощенная процедура рассмотрения мелких исков в Евросоюзе - the european small claims procedure. escp. Н.В. Сивак, "Законодательство", № 2, февраль 2009.
33. Call-центр банка: снижаем расходы, улучшаем сервис. М. Мертенс, "БДМ. Банки и деловой мир", № 12, декабрь 2008.
34. Управление проектами при подборе персонала. PM for HR. Е. Кривов, "Кадровик. Рекрутинг для кадровика", № 9, сентябрь 2008.
35. Особенности практики США в применении законодательства в области Anti-Money Laundering. А.А. Битулева, "Международные банковские операции", № 5, сентябрь-октябрь 2008.