Результаты поиска

Лучшие результаты

1. Don Surath. Conquering Cold-Calling Fear: Before and After the Sale. – М.: , 0. – 0 с.
   

Дополнительные результаты

1. Marzieh Khodavandloo. The Effects of Price Limits on Bursa Malaysia During 2007-2008 Crisis: The Effects of Price Limits on the Kuala Lumpur Stock Exchange (Bursa Malaysia) Before and After the 2007-2008 Crisis. – М.: , 2012. – 92 с.
   
2. George Symeonidis. The Effects of Competition: Cartel Policy and the Evolution of Strategy and Structure in British Industry. – М.: , 0. – 0 с.
   
3. Wendy Weiss. Cold Calling for Women: Opening Doors & Closing Sales. – М.: , 0. – 0 с.
   
4. Peter Honebein. Strategies For Effective Customer Education. – М.: , 0. – 0 с.
   
5. Joseph D. Patton, William H. Bleuel. After the Sale: How to Manage Product Service for Customer Satisfaction and Profit. – М.: , 0. – 0 с.
   
6. Kevin R. Daley. Socratic Selling: How to Ask the Questions That Get the Sale. – М.: , 0. – 0 с.
   
7. Thad B. Green. Developing and Leading the Sales Organization. – М.: , 0. – 0 с.
   
8. Rita Clifton, John Simmons, Sameena Ahmad, The Economist. Brands and Branding (The Economist Series). – М.: , 0. – 0 с.
   
9. Erika Rappaport. Shopping for Pleasure: Women in the Making of London's West End. – М.: , 0. – 0 с.
   
10. Kenneth L. Lloyd, Gloria Anderson, Ken, Ph.D. Lloyd. KISS Guide to Selling. – М.: , 0. – 0 с.
    
11. Don Surath. Conquering Cold-Calling Fear: Before and After the Sale. – М.: , 0. – 0 с.
    
12. Jose L. Tongzon. The Economies of Southeast Asia: Before and After the Crisis. – М.: , 0. – 0 с.
    
13. Doha and Beyond : The Future of the Multilateral Trading System. – М.: , 2004. – 0 с.
    
14. Robert J. Chalfin. Selling Your IT Business: Valuation, Finding the Right Buyer, and Negotiating the Deal. – М.: , 2006. – 239 с.
    
15. WAQAR-UR- REHMAN, MUHAMMAD LATIF, SAJID MAHMOOD. REMODELING OUTLETS FOR POVERTY ALLEVIATION: Impact on Income of Lower Riparian Farming Community under Local Environment. – М.: , 2010. – 92 с.
    
16. Diego de Landa. Yucatan Before and After the Conquest. – М.: Dover Publications, 1978. – 162 с.
    
17. Vandall-walker. BEFORE AND AFTER RADICAL PROSTATE SURGERY: Information and Resource Guide. – М.: , 2008. – 72 с.
    
18. Paris And New York Tabbagh Freres. Illustrated Catalogue of the Rare and Beautiful Ancient Faiences, Glass, and Other Objects Belonging to Messieurs Tabbagh Freres, of Paris and New York, ... Sale at the American Art Galleries . – М.: , 2010. – 230 с.
    
19. Verna Stassevitch. Ready–to–Use Activities for Before and After School Programs. – М.: , 1998. – 256 с.
    
20. Marty Cohen. The Party Decides – Presidential Nominations Before and After Reform. – М.: , 2008. – 368 с.
    
21. H DENOLIN. Denolin Advances In Cardiology – Psycho Problems Before And After ?myocardial? Infarcton. – М.: , 1982. – 164 с.
    
22. Mark Twain. Life on the Mississippi. – М.: , 2011. – 416 с.
    
23. The Sales Manager’S Success Manual. – М.: , 2011. – 240 с.
    
24. Molly McCloskey. Circles around the Sun. – М.: , 2011. – 240 с.
    
25. Jack Canfield and Mark Victor Hansen. A 3rd Helping of Chicken Soup for the Soul: 101 More Stories to Open the Heart and Rekindle the Spirit. – М.: Vermilion, 2001. – 384 с.
    
26. Paul Sanghera. PgMPSM: Program Management Professional Exam Study Guide (+ CD-ROM). – М.: Sybex, 2007. – 504 с.
    
27. World Film Locations: Barcelona. – М.: Intellect Books, 2013. – 128 с.
    
28. Oksan Oral. Effects of Model Properties on Fabric Usage Amount and Costs of Labour. – М.: LAP Lambert Academic Publishing, 2013. – 60 с.
    
29. Solomon Sudhakar Magapu,Sangeetha Vijayaraghavan and Reshmika Sudarsanan. Effect of Cryopreservation on Functional Integrity of Bull Spermatozoa. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
    
30. D.M. Bappy and Md. Hamidur Rahman. A Study in 3D Structure Detection Implementing Forward Camera Motion. – М.: LAP Lambert Academic Publishing, 2012. – 72 с.
    
31. Matthew Murphy. The Use of Ion Implantation for Biomedical Applications. – М.: LAP Lambert Academic Publishing, 2010. – 348 с.
    
32. Shazada Khan and Javaria Shaikh. Re-excavating and refurbishing the water scape in Seoul to Australia. – М.: LAP Lambert Academic Publishing, 2014. – 64 с.
    
33. Vinod Kumar and Tejeet Singh. Achieving Bussiness Excellance through Total Productive Maintenance. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
    
34. Prajwal Thapa and Bimal Aryal. Mitigation to climate change through EMS implementation. – М.: LAP Lambert Academic Publishing, 2011. – 120 с.
    
35. Aanchal Aggarwal and Priti Rishi Lal. Education using Isha AUM and the hydration status & psychophysiology. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
    
36. Alamgir Khan and Salahuddin Khan. Concept Of Sports Training And Coaching. – М.: LAP Lambert Academic Publishing, 2014. – 68 с.
    
37. Naveed Ali,Bushra Shafi and Muhammad Ibrar. Tourism Industry in Milieu of Recent Militancy in Swat, Pakistan. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
    
38. Eleni Misganaw. Attitudes of the Hearing Toward People with Hearing Disability. – М.: LAP Lambert Academic Publishing, 2011. – 132 с.
    
39. Maja Ahmic. Interethnic Marriages in Mostar, Bosnia and Herzegovina. – М.: LAP Lambert Academic Publishing, 2014. – 104 с.
    
40. A. Venmathi and D. S. Padmini. Cooking in India. – М.: LAP Lambert Academic Publishing, 2010. – 112 с.
    
41. Anila Parsotam. Stress Intervention Programme - Breathing techniques. – М.: LAP Lambert Academic Publishing, 2010. – 176 с.
    
42. Nur Hidayah Mohd Razali and Wan Mohamad Asyraf Wan Afthanorhan. Improving Energy Conservation Using Six Sigma Methodology at UiTM. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
    
43. Nargis Akter,Sanoar Hossain Khan and Mohammad Zaidul Karim. An Intelligent Meta-Search Engine With Personalization. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
    
44. I. Grabowska-Lusinska,D. Drbohlav and A. Hars (eds.). Immigration puzzles. – М.: LAP Lambert Academic Publishing, 2011. – 168 с.
    
45. Vimbai Mugadza. Empowerment Based Approaches to Quota Refugee Resettlement. – М.: LAP Lambert Academic Publishing, 2013. – 256 с.
    
46. Theogene Bangwanubusa. The South African Experience of Rural Development. – М.: LAP Lambert Academic Publishing, 2011. – 188 с.
    
47. Graham Gurney. The Block Schedule and English Language Learners. – М.: Scholars' Press, 2013. – 136 с.
    
48. Setegn Ayalew Bogale. Fringe Spacing and Strain Analysis. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
    
49. Alkasim Abubakar. Purifying Ability of a Constructed Solar Still on Well Waters. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
    
50. Mehdi Qasim Zayer,Alwan Mohamed Alwan and Naser Mahmoud Ahmed. Porous silicon fabrication based optoelectronic device. – М.: LAP Lambert Academic Publishing, 2013. – 100 с.
    
51. Shrinivasrao Kulkarni,Ramakrishna Damle and M. Ravindra. Radiation Induced Effects in Semiconductor Devices. – М.: LAP Lambert Academic Publishing, 2013. – 200 с.
    
52. Raymond Limen Njinga,Sunday Adesonloye Jonah and Mark O.A. Oladipo. Use of k0-ENAA in evaluation of Th, U and K in archaeological matrices. – М.: LAP Lambert Academic Publishing, 2012. – 244 с.
    
53. Fifi Reda,Nadia Awny and Yassmen Mahmoud. Nosocomial infection of Urinary tract endoscopies. – М.: LAP Lambert Academic Publishing, 2012. – 172 с.
    
54. Ndoli Alain. Soybean Performance on Degraded Technosol from Tantalum Mining. – М.: LAP Lambert Academic Publishing, 2014. – 76 с.
    
55. Asit Mandal,Ashok K. Patra and Dhyan Singh. Soil enzyme activity under long-term fertilizer use. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
    
56. Dattatraya Londhe,Girishkumar Bhanage and Somnath Gade. Power Operated Onion Detopper-Cum-Grader. – М.: LAP Lambert Academic Publishing, 2014. – 64 с.
    
57. Sana Arif,Zia ur Rahman and Naheed Abbas. Effect of Neem-Based Mosquito Repellent. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
    
58. Ella Meilianda. Vulnerability and development of a tsunami-affected coast. – М.: LAP Lambert Academic Publishing, 2009. – 140 с.
    
59. Huda Maraiz. Effects of Stromal Cell Derived Factor on PTEN. – М.: LAP Lambert Academic Publishing, 2014. – 60 с.
    
60. Ahmad Amer. Reuse of reclaimed wastewater. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
    
61. Susana Marecos,Susana M. Rey and Teresa Domenech. Comparative study of adhesives used in textile support reinforcements. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
    
62. Farah Naz,Sadia Javed and Munazzah Meraj. Antimicrobial Activity of Medicinal Plants against Bacteria. – М.: LAP Lambert Academic Publishing, 2013. – 120 с.
    
63. Rakesh Kumar Khandal,Gurdeep Singh and Rakesh Kumar Singh. Destruction of polychlorinated biphenyls in oils by gamma radiation. – М.: LAP Lambert Academic Publishing, 2012. – 292 с.
    
64. Amal Ebrahim and Adel Badee. Chemical and Technological Studies on Encapsulation of Orange Oil. – М.: LAP Lambert Academic Publishing, 2012. – 164 с.
    
65. Patricia Silvia Blanes,Luis Federico Sala and Silvia Isabel Garcia. Removal of chromium from aqueous solution using a low-cost sorbent. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
    
66. Muhammad Rehan and Dr Anil Namdeo. Schools and Road Accidents. – М.: LAP Lambert Academic Publishing, 2011. – 104 с.
    
67. Ammar H. Al-Dujaili and Emad M. H. Al-Kinani. Durability Study of High Impact Polystyrene. – М.: LAP Lambert Academic Publishing, 2011. – 68 с.
    
68. Fatemeh Sadat Tahami,Reza Pourgholam and Alireza Sarvghadrazavi. Changes in phytoplankton community structure in Southern Caspian Sea. – М.: LAP Lambert Academic Publishing, 2012. – 228 с.
    
69. Samuel Kwotuah. Project Sustainability Analysis:. – М.: LAP Lambert Academic Publishing, 2010. – 88 с.
    
70. Javier Pacheco-Raguz. Mass transit effects on urban land changes:. – М.: LAP Lambert Academic Publishing, 2010. – 184 с.
    
71. Saima Ibrahim and Sadaf Faryal. Augmentation of Methi (Trigonella foenum-graecum L.) plant growth. – М.: LAP Lambert Academic Publishing, 2014. – 84 с.
    
72. Neveen El Bakary,Amira El Badaly and Samy Said. Biochemical Evaluation of Water in Water Treatment Plants. – М.: LAP Lambert Academic Publishing, 2011. – 244 с.
    
73. Noha Mahana,Somaya El-Deeb and Mona Hassouna. Natural Killer Cells and Hepatitis C Virus. – М.: LAP Lambert Academic Publishing, 2014. – 88 с.
    
74. Sahaya Sabhathini T and Aruna Narayanan. Effect of lotus stem balls on the iron status of adolescent girls. – М.: LAP Lambert Academic Publishing, 2014. – 68 с.
    
75. Prince C. P. and Johnson Palackappillil. Charismatic Retreat And Psychological Maladjustment. – М.: LAP Lambert Academic Publishing, 2014. – 200 с.
    
76. Blegen Marry. Financial distress costs and bankruptcy. – М.: LAP Lambert Academic Publishing, 2010. – 140 с.
    
77. ashour badal. The Unholy Revolution. – М.: LAP Lambert Academic Publishing, 2010. – 204 с.
    
78. Jyotsana Kamboj and Ujita Balyan. Woman and Profession - The Psychological Perspective. – М.: LAP Lambert Academic Publishing, 2012. – 160 с.
    
79. Stephen Gill. Can Self-Hypnosis Impact Distress and Immunity in HIV+ Persons?. – М.: LAP Lambert Academic Publishing, 2011. – 100 с.
    
80. Thierry Kolpin. ATOD Primary Prevention. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
    
81. Levenson Nancy. Intervention to facilitate Narrative Development. – М.: LAP Lambert Academic Publishing, 2010. – 124 с.
    
82. Sivamurugan Pandian and Norazli Md Daud. Voting Behaviour In The Permatang Pauh Parliament Constituency. – М.: LAP Lambert Academic Publishing, 2011. – 116 с.
    
83. Anne Kierkegaard. Dividing Politics along Sectarian Lines in Lebanon. – М.: LAP Lambert Academic Publishing, 2012. – 112 с.
    
84. Fakhreddin Soltani. George W. Bush and Security of the United States. – М.: LAP Lambert Academic Publishing, 2013. – 244 с.
    
85. Kseniia Chernysh. Russian Foreign Policy Discourse during and after the Georgian War. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
    
86. Jemitias Mapira. An Evaluation of Zimbabwe's Growth Centre Strategy. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
    
87. Randy Eldridge. Private College Audit Fee Behavior in a Highly Regulated Environment. – М.: LAP Lambert Academic Publishing, 2014. – 68 с.
    
88. Nathan Townsend,Nick DeFilippis and Fiona Hill. Life Satisfaction in Former Soviet Union Countries. – М.: LAP Lambert Academic Publishing, 2014. – 84 с.
    
89. Katam Veera bramhaiah and V.H. Rao. Punganur - The miniature breed of cattle: Ex-situ conservation. – М.: LAP Lambert Academic Publishing, 2012. – 272 с.
    
90. Hong Ching Kho. Promoting Communication and Socialisation in Music Therapy. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
    
91. Sudipta Roy and Rabinarayan Acharya. Shodhana of Abrus precatorius Linn seeds; an ayurvedic approach. – М.: LAP Lambert Academic Publishing, 2013. – 184 с.
    
92. Mobeen Khan,Sunil R. Panat and Md. Asad Iqubal. Uses Of Corticosteroids In Dentistry. – М.: LAP Lambert Academic Publishing, 2014. – 64 с.
    
93. Anshul Srivastava,Mahesh Kumar.Y and Sharad Kharyal. Premolar extractions & Boltons ratio in South Indian population. – М.: LAP Lambert Academic Publishing, 2014. – 108 с.
    
94. B.Sangeetha Lakshmi,K. Chandrasekharan Nair and Pavan T.P. An invitro study on the tensile bond of luting cements. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
    
95. Volodymyr Navrotskyy. Equality of treatment by the ECJ since the Marks and Spencer case. – М.: LAP Lambert Academic Publishing, 2011. – 60 с.
    
96. Matthew Gailliot. Alcohol Consumption Reduces Effortful Fatigue After Sleep:. – М.: LAP Lambert Academic Publishing, 2011. – 60 с.
    
97. Ramizah Wan Muhammad. Administration of Islamic Judicial System in ASEAN countries. – М.: LAP Lambert Academic Publishing, 2010. – 276 с.
    
98. Duol Ruach Guok. Decentralized governance in the post independence South Sudan. – М.: LAP Lambert Academic Publishing, 2013. – 144 с.
    
99. Gian Paolo Valcavi and Marta Pozzoni. Lifelong Learning and contractual cause in Flexicurity paradigm. – М.: LAP Lambert Academic Publishing, 2014. – 172 с.
    
100. Derrick Brake. Heat stress in mine workers. – М.: LAP Lambert Academic Publishing, 2010. – 176 с.
     
101. Virpi Helanen,Ann-Mari Nordman and Minna Mukka. Ultrasound imaging and low back pain. – М.: LAP Lambert Academic Publishing, 2011. – 68 с.
     
102. Mehrevan AbdEl-moniem,Sahar El Sayed Ahmed and Dalia Gamal El Din Aly. NB-UVB Therapy vs Methotrexate on IL17and IL23 in psoriasis. – М.: LAP Lambert Academic Publishing, 2014. – 96 с.
     
103. Hoda Abd El Moety,Amr Abdel Moety and Perihan Salem. Nitric Oxide before and after local RFA for hepatocellular carcinoma. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
     
104. Babu Rajendra Prasad Bodi,Yurii K. Gun’ko and Yury Rochev. Effects of Gelatinated CdTe Quantum Dots on Differentiated PC12 cells. – М.: LAP Lambert Academic Publishing, 2012. – 56 с.
     
105. Manjunath Narra and Nuggehalli Puttarevaiah Nataraja. Acoustic Analysis of Speech of Stutterers: Before and After Adaptation. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
     
106. Amy Grace Rapsang. Pacemakers and ICDs - General and Anesthetic Considerations. – М.: LAP Lambert Academic Publishing, 2014. – 68 с.
     
107. Rafat Muhaisen. Risk Factors of CVD among Children with CKD. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
     
108. Eniko Stringham. The Critical Reception of Herta Muller in the German and English Media. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
     
109. Naglaa Abou-Agag. Bernard Shaw’s Social Realism and Modern Egyptian Dramatists. – М.: LAP Lambert Academic Publishing, 2013. – 168 с.
     
110. Maria Jose Rodrigues and Rui Marques Vieira. Portuguese Kindergarten Teachers' conceptions about STS – a Case Study. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
     
111. Nikolaos Zafranas. Effects of music instruction on cognitive abilities of young children. – М.: LAP Lambert Academic Publishing, 2010. – 212 с.
     
112. Kamal Jamal Alawamleh. Portfolio Assessment. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
     
113. Robert E. Saggers. Manager Teaching to Enhance Leadership Learning and Effectiveness. – М.: LAP Lambert Academic Publishing, 2013. – 200 с.
     
114. Youssef Bassil. Steganography: From Black Magic to the Magic of Science. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
     
115. Elhassan Abdou. Visual Planning and Verification of DBS Interventions. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
     
116. Samuel Nii Lante Lamptey. Cash Crop Export to the European Union. – М.: LAP Lambert Academic Publishing, 2015. – 68 с.
     
117. Konduru Narasamma and D. Krishnamoorthy. Women Empowerment and Self Help Groups in India. – М.: LAP Lambert Academic Publishing, 2011. – 244 с.
     
118. Samra Bajwa and Dr. M. W. Siddiqi. REGIONAL ECONOMIC INTEGRATION. – М.: LAP Lambert Academic Publishing, 2011. – 72 с.
     
119. Parham Parsva. The Relationship between Stock Prices and Exchange Rates. – М.: LAP Lambert Academic Publishing, 2012. – 176 с.
     
120. P. Princy Yesudian and S.S. Kalamkar. Interrupted Employment and its Impact. – М.: LAP Lambert Academic Publishing, 2013. – 276 с.
     
121. Diana Galimuna Cassel. Financial Implications of Resistance To Change (RTC). – М.: LAP Lambert Academic Publishing, 2011. – 132 с.
     
122. Simbarashe Tatsvarei. The impact of RBZ guideline on financial sector perfomance. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
     
123. Mahasweta Bhattacharya and Sunil Kumar Gandhi. Financial Performance Analysis of General Insurance Companies in India. – М.: Scholars' Press, 2014. – 580 с.
     
124. Giuseppe Torluccio. Economics, Social Responsibility and Consumers: The Ethical Perception. – М.: LAP Lambert Academic Publishing, 2012. – 184 с.
     
125. Sambhaji V. Mane. Human Resource Utilization. – М.: LAP Lambert Academic Publishing, 2012. – 252 с.
     
126. Ethirajan Bhaskaran. The Qualitative Analysis Of Automotive Industry Cluster In India. – М.: LAP Lambert Academic Publishing, 2014. – 296 с.
     
127. Klimentina Poposka and Elena Mihajloska. SME Start-ups prior and after the Financial Crisis. – М.: LAP Lambert Academic Publishing, 2015. – 116 с.
     
128. Rawan Hatem. The Expected Impact of the Introduction of the Social Health Insurance. – М.: LAP Lambert Academic Publishing, 2011. – 208 с.
     
129. Jahnavi Ravula,Pawan Kumar Avadhanam and R.K. Mishra. Credit and risk analysis by banks. – М.: LAP Lambert Academic Publishing, 2012. – 112 с.
     
130. Marcelo Royo-Vela and Eileen Voss. Downward price-based brand line extensions in the luxury goods market. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
     
131. Bente Juhl and Sarah Fuglsig. Motivational factors influencing the expatriate. – М.: LAP Lambert Academic Publishing, 2011. – 72 с.
     
132. John A. Akerele. Nigerian Aviation Security Post Abdulmutallab the Christmas Bomber. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
     
133. Mahjabeen Mushtaq Butt and Zainab Ijaz. The Impact Of WTO Quality Standards On The Horticulture Sector. – М.: LAP Lambert Academic Publishing, 2011. – 116 с.
     
134. Shima Hassan Zadeh Forughi and Anura De Zoysa. Australian Banks Performance During the Global Financial Crisis. – М.: LAP Lambert Academic Publishing, 2012. – 156 с.
     
135. Svitlana Kuzmishyna-Diakiv and Svitlana Hnatush. Microbiota of the Coal Pits Waste Heaps. – М.: , 2015. – 56 с.
     
136. The Ruin of Kasch. – М.: , . –  с.
     
137. F. Scott Fitzgerald. The Beautiful and Damned. – М.: Пальмира,Книга по Требованию, 2017. – 282 с.
     
138. M. Shelley. The Last Man. – М.: T8RUGRAM, 2018. – 490 с.
     
139. F. S. Fitzgerald. The Beautiful and Damned. – М.: T8RUGRAM, 2018. – 484 с.
     
140. Gangs of Russia: From the Streets to the Corridors of Power. – М.: , . –  с.
     

Лучшие результаты

Дополнительные результаты

1. Построение call-центра с нуля. О. Алексеенко, "БДМ. Банки и деловой мир", № 12, декабрь 2007.
2. Займы для корпораций: back to the Russia. Т. Мартынова, "Банковское обозрение", № 11, ноябрь 2007.
3. Банковский call-центр как инструмент работы с "проблемными" клиентами. А. А. Крылов, "Банковское кредитование", № 5, сентябрь-октябрь 2007.
4. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
5. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
6. Большое будущее call-центров. М. Рогозин, "Кадровый менеджмент", № 8, ноябрь 2006.
7. 10 болезней российских call-центров. В. Аниканов, "Банковское дело в Москве", № 11, ноябрь 2006.
8. Бюджетирование страховой компании на базе Oracle Enterprise Planning and Budgeting. Д.В. Лесоводский, "Финансовый менеджмент в страховой компании", № 3, III квартал 2006.
9. Call-центр нельзя купить, но можно построить!. В. Аниканов, "Банковское дело в Москве", № 5, май 2006.
10. МДМ-Банк: история одного call-центра. "Банковское дело в Москве", № 4, апрель 2006.
11. Внедрение call-центров и CRM-решений - новый этап в развитии бизнеса. интервью с К. Кишинским, вице-президентом FrontRange Solutions по центрам обработки вызовов и Д. Барышевым, директором по продажам FrontRange Solutions в России и СНГ. Л. Беккер, "Банковское дело в Москве", № 4, апрель 2006.
12. Три кита call-центра. К. Гордеев, "Банковское дело в Москве", № 4, апрель 2006.
13. Мотивация достижений для сотрудников call-центра. В. Правоторов, "Кадровый менеджмент", № 2, март 2006.
14. Call-центр - "Момент истины". "Банковское дело в Москве", № 4, апрель 2005.
15. Call-центры как средство повышения эффективности бизнеса. И. Аглицкий, "Финансовая газета", № 12, март 2005.
16. Банковский call-центр: взгляд "со стороны". М. Смирнов, "Банковское дело в Москве", № 2, февраль 2005.
17. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
18. Как в детском пазле. интервью с И. Смелянским, директором московского офиса компании The Boston Consulting Group. М. Тальская, "БДМ. Банки и деловой мир", N 3, март 2012 г.
19. Ужин в темноте в стиле Малевича и Новый год в Хаммере". Что может выть лучше?". интервью с Н. Саниной, индивидуальным предпринимателем и креативным директором компании "San and stars". М. Сипатова, "Арсенал предпринимателя", N 12, декабрь 2011 г.
20. На пути к новому стандарту в торговом финансировании. интервью с А.  Кастерманом, руководителем Trade and Supply Chain, SWIFT, сопредседателем рабочей группы ICC-BPO. Э. Шакирова, "Международные банковские операции", N 4, октябрь-декабрь 2011 г.
21. Back side of the moon, или темная сторона поведения персонала. интервью с Н. Русаковой, директором по персоналу ОАО "Хлебпром", А. Сукачёвым, директором "Торговой компании АС", Н. Харитоновой, руководителем службы персонала тверской компании ЗАО "ДКС". А. Колесникова, Т. Тюрина, С.  Машарипов, "Управление персоналом", N 16, август 2010 г.
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