Результаты поиска

Лучшие результаты

1. Hardik Joshi and Sanjay Oza. Enhancement in Predictive Dialer for Automatic Call Distribution. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
   

Дополнительные результаты

1. Helen Scarborough, Jeff Bennett. Cost-Benefit Analysis and Distributional Preferences: A Choice Modelling Approach. – М.: , 2012. – 136 с.
   
2. John Wang. Innovations in Information Systems for Business Functionality and Operations Management. – М.: , 2012. – 378 с.
   
3. OECD Organisation for Economic Co-operation and Development. OECD Fiscal Federalism Studies Reforming Fiscal Federalism and Local Government: Beyond the Zero-Sum Game. – М.: , 2012. – 136 с.
   
4. Philip Walcoff. The Fast Forward MBA in Business Planning for Growth (Fast Forward MBA Series). – М.: , 0. – 0 с.
   
5. George McGovern. The Third Freedom: Ending Hunger in Our Time. – М.: , 0. – 0 с.
   
6. Elio Londero. Benefits and Beneficiaries: An Introduction to Estimating Distributional Effects in Cost-Benefit Analysis. – М.: , 0. – 0 с.
   
7. Suzanne Iudicello, Michael Weber, Robert Wieland, Center for Marine Conservation. Fish, Markets, and Fishermen: The Economics of Overfishing. – М.: , 0. – 0 с.
   
8. Ales Cerny. Mathematical Techniques in Finance: Tools for Incomplete Markets. – М.: , 0. – 0 с.
   
9. Wendy Weiss. Cold Calling for Women: Opening Doors & Closing Sales. – М.: , 0. – 0 с.
   
10. Niclas Adler, A. B. Shani, Alexander Styhre, Abraham B. Shani. Collaborative Research in Organizations: Foundations for Learning, Change, and Theoretical Development. – М.: , 0. – 0 с.
    
11. Helen Huber, Audree Spatz, Center for Applied Gerontology. Homemaker/Home Health Aide. – М.: , 0. – 0 с.
    
12. Richard Nelson Bolles, Dale Susan Brown, Dale S. Brown. Job-Hunting for the So-Called Handicapped or People Who Have Disabilities. – М.: , 0. – 0 с.
    
13. Carol A. Hacker. How to Compete in the War for Talent : A Guide to Hiring the Best. – М.: DC Press, 2001. – 200 с.
    
14. Ales Cerny. Mathematical Techniques in Finance: Tools for Incomplete Markets. – М.: , 0. – 0 с.
    
15. Harry S. Dent. The Greatest Bull Market in History: 2003-2008: Investment, Business and Life Strategies - For the Great Boom Ahead and the Great Bust to Follow. – М.: , 0. – 0 с.
    
16. Jens O. Riis, Riitta Smeds, Rik Van Landeghem, Ifip Tc5, Wg 5.7 Special Interest Group on Integrated Production Manage, European Group of University Teachers for Industrial Management. Games in Operations Management. – М.: , 0. – 0 с.
    
17. Andrew Waite, Andrew J. Waite. A Practical Guide to Call Center Technology. – М.: CMP, 2002. – 497 с.
    
18. Oswald Jones, Fiona Tilley. Competitive Advantage in SMEs : Organising for Innovation and Change. – М.: , 0. – 0 с.
    
19. John J. Heldt. Quality Sampling and Reliability: New Uses for the Poisson Distribution. – М.: , 0. – 0 с.
    
20. Leonard Duboff. The Law (In Plain English) for Small Business (Sphinx Legal). – М.: , 0. – 0 с.
    
21. Phil Gerisilo, Rob Lebow. Succeed in Real Estate Without Cold Calling!. – М.: Select Books (NY), 2006. – 140 с.
    
22. Gary A. Berg. Lessons from the Edge: For-Profit and Nontraditional Higher Education in America (ACE/Praeger Series on Higher Education). – М.: , 2005. – 232 с.
    
23. Michael Moe. Finding the Next Starbucks: How to Identify and Invest in the Hot Stocks of Tomorrow. – М.: Portfolio Trade, 2007. – 384 с.
    
24. Ibp Usa. Professional Internet Advertising in the US for Foreign Business Executives Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
25. Integration of AI and OR Techniques in Constraint Programming for Combinatorial Optimization Problems: 5th International Conference, CPAIOR 2008 Paris, ... (Lecture Notes in Computer Science). – М.: , 2008. – 394 с.
    
26. Caroline Wong. SINGAPOREAN FILM INDUSTRY IN TRANSITION:LOOKING FOR A CREATIVE EDGE: The nature and role of intangible resources that shape an uncertain and changing environment such as the film industry. – М.: , 2010. – 220 с.
    
27. WALLACE. ADVANCES IN EXPERT SYSTEMS FOR MANAGEMENT, VOLUME 2Advances in System Management (AESM). – М.: , 2010. – 0 с.
    
28. Martha P. Carleton. A Mini Collection of Social Media Tools: A Basic Guide On The Online Tools and Buzz Words Commonly Used In Social Networking To Help You Enhance Your ... Online Exposure For Faster Business Growth. – М.: , 2011. – 54 с.
    
29. Dan Hooper. Nature's Blueprint: Supersymmetry and the Search for a Unified Theory of Matter and Force. – М.: , 2008. – 240 с.
    
30. Janet Franklin. Mapping Species Distributions (Ecology, Biodiversity and Conservation). – М.: , 2010. – 338 с.
    
31. Howard L. Rolf. Finite Mathematics, Enhanced Edition (with Enhanced WebAssign with eBook for One Term Math and Science Printed Access Card). – М.: , 2010. – 920 с.
    
32. Carlos I. Calle. Einstein For Dummies. – М.: For Dummies, 2005. – 384 с.
    
33. Alex Poznyak. Advanced Mathematical Tools for Automatic Control Engineers: Volume 2. – М.: , 2010. – 0 с.
    
34. Archibald Fripp. Just-In-Time Math for Engineers. – М.: , 2010. – 368 с.
    
35. Jack James. Fix It In Post: Solutions for Postproduction Problems. – М.: Рид Элсивер, Focal Press, 2010. – 248 с.
    
36. J. Tsuji. Perspectives in Organopalladium Chemistry for the 21st Century. – М.: , 2010. – 0 с.
    
37. M.T. Silvia. Deconvolution of Geophysical Time Series in the Exploration for Oil and Natural Gas. – М.: , 2010. – 0 с.
    
38. John Dill. Trace Theory for Automatic Hierarchical Verification of Speed–Independent Circu. – М.: , 1989. – 0 с.
    
39. David L Dill. Trace Theory for Automatic Hierarchical Verification of Speed–Independent Circuits. – М.: , 2003. – 180 с.
    
40. Lynn M Nybell. Childhood, Youth, and Social Work in Transformation – Implications for Policy and Practice. – М.: , 2009. – 464 с.
    
41. Pf Langer. North Vietnam & the Pathet Lao – Partners in the Struggle for Laos. – М.: , 1990. – 276 с.
    
42. Fortuner. Advances in Computer Methods for Systematic Biolog y. – М.: , 1993. – 0 с.
    
43. UNKNOWN. MCSE Windows NT Server 4 in the Enterprise For Dum mies, Training Kit. – М.: , 1999. – 0 с.
    
44. Kenneth Majors. MCSE Windows NT® Server 4 in the Enterprise For Dummies®. – М.: , 1999. – 540 с.
    
45. Jon ?maddog? Hall. Linux in a Box For Dummies®. – М.: , 2000. – 128 с.
    
46. Christopher Phillips. Socrates in Love – Philosophy for a Passionate Heart. – М.: , 2008. – 352 с.
    
47. KENNETH. Mcse Windows Nt Server 4 In The Enterprise For Dum Mies. – М.: , 1998. – 528 с.
    
48. Laura L. Smith PhD. MCSE Windows NT® Server 4 in the Enterprise For Dummies® Flash Cards. – М.: , 1999. – 250 с.
    
49. Christopher Phillips. Socrates in Love – Philosophy for a Passionate Heart. – М.: , 2007. – 320 с.
    
50. Leonard D. DuBoff. The Law (In Plain English)® for Small Businesses. – М.: , 1991. – 240 с.
    
51. Leonard D. DuBoff. The Law (In Plain English)® for Writers. – М.: , 1992. – 272 с.
    
52. Leonard D. DuBoff. The Law (In Plain English)® for Small Businesses. – М.: , 1991. – 240 с.
    
53. R Vernon. Two Hungry Giants – The United States & Japan in The Quest for Oil Ores. – М.: , 1990. – 176 с.
    
54. Eric Tyson. Personal Finance in Your 20s For Dummies. – М.: , 2011. – 264 с.
    
55. NAP. National Academy Press ?rural America? In Passage – Statistics For Policy. – М.: , 1981. – 0 с.
    
56. Leonard D. DuBoff. The Law (In Plain English)® for Health Care Professionals. – М.: , 1993. – 206 с.
    
57. Leonard D. DuBoff. The Law (In Plain English)® for Health Care Professionals. – М.: , 1993. – 206 с.
    
58. Lucas John Mix. Life in Space – Astrobiology for Everyone. – М.: , 2009. – 322 с.
    
59. Учебно-методическое пособие к учебнику «Professional English in Use. ICT. For Computers and the Internet». – М.: Высшая Школа Экономики (Государственный Университет), 2013. – 224 с.
    
60. Eric Tyson. Personal Finance in Your 20s: For Dummies. – М.: John Wiley and Sons, Ltd, 2011. – 246 с.
    
61. Stefan Nykamp. Integrating Renewables in Distribution Grids. – М.: Scholars Press, 2014. – 284 с.
    
62. Rujun Li. DYNAMIC MODELING AND PARAMETER ESTIMATION FOR AN EPDM PROCESS. – М.: LAP Lambert Academic Publishing, 2010. – 224 с.
    
63. Mrutyunjaya Sahu. Prediction of Flow and its Resistance in Compound Open Channels. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
    
64. Nidhi Mathur,Amrendra Nath Pathak and Vaibhav Modi. Stem Bromelain: In-silico Analysis For Stability And Modification. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
    
65. Lija Chacko. Edge Enhancement Based on Wavelet Transform In Indoor Digital Images. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
66. Rui Pedro Paiva. Melody Detection in Polyphonic Audio. – М.: LAP Lambert Academic Publishing, 2009. – 276 с.
    
67. Harnen Sulistio. Prediction Models for Motorcycle Crashes at Intersections. – М.: LAP Lambert Academic Publishing, 2011. – 144 с.
    
68. Gaganpreet Kaur. Enhanced Iris Recognition System For Person Identification. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
    
69. Gopika Vinod and Rajib Mall. Early Prediction models for software reliability. – М.: LAP Lambert Academic Publishing, 2013. – 64 с.
    
70. Vulasala Ganesh. Optimization Methods of Electrical Distribution Systems using GA. – М.: LAP Lambert Academic Publishing, 2013. – 200 с.
    
71. Esmaiil Ghasemisahebi. Entropy generation in transitional boundary layers. – М.: LAP Lambert Academic Publishing, 2013. – 192 с.
    
72. Medhat Nemitallah. Current status of CHF and flow boiling CFD predictions techniques. – М.: LAP Lambert Academic Publishing, 2014. – 56 с.
    
73. Mohd Zamri Che Wanik. Simulation and Management of Distributed Generation. – М.: LAP Lambert Academic Publishing, 2011. – 140 с.
    
74. Ricardo Repenning Bzdigian. Predictive Control applied in 4 Leg NPC Inverters. – М.: LAP Lambert Academic Publishing, 2014. – 104 с.
    
75. Vasileios Exadaktylos. Model Predictive Control in the Non-Minimal State Space. – М.: LAP Lambert Academic Publishing, 2011. – 204 с.
    
76. Aws Zuheer Yonis and Mohammad Faiz Liew Abdullah. Carrier Aggregation Technique for Improving LTE-Advanced System. – М.: LAP Lambert Academic Publishing, 2013. – 140 с.
    
77. Mohammad Arif Hossain. A Dual-Rate Model Predictive Controller for Fieldbus Based DCS. – М.: LAP Lambert Academic Publishing, 2015. – 152 с.
    
78. Muhammad Awais. Speech Enhancement in Modulation Domain. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
    
79. Hardik Joshi and Sanjay Oza. Enhancement in Predictive Dialer for Automatic Call Distribution. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
    
80. Telagareddi S. N. U. V. Ramesh. Speech Enhancement in Hearing Aids. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
    
81. Yuanwei Dong. A Study of Si-Ge Interdiffusion for SiGe based Semiconductor Devices. – М.: LAP Lambert Academic Publishing, 2014. – 212 с.
    
82. Jing Deng. Advanced data-driven approaches for modelling and classification. – М.: LAP Lambert Academic Publishing, 2012. – 160 с.
    
83. Jatinder Kumar,Ajay Bansal and Sumit Singh. Computational Fluid Dynamics for Residence Time Distribution Study. – М.: LAP Lambert Academic Publishing, 2013. – 68 с.
    
84. Patricio Bohorquez Rodriguez de Medina. Numerical Simulation of Sediment Transport in Free-Surface Flow. – М.: LAP Lambert Academic Publishing, 2009. – 196 с.
    
85. Gonzalo Garcia. Decentralized Robust Nonlinear Model Predictive Control for UAS. – М.: LAP Lambert Academic Publishing, 2014. – 168 с.
    
86. Sheena Magenya. A content analysis of ICT stories in New Era newspaper during 2007. – М.: LAP Lambert Academic Publishing, 2010. – 80 с.
    
87. Kiran Agrahari. Reduction in unmet need for contraception and population stabilization. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
    
88. Nikolay Tankovsky. Electrophysical Processes in Electrolytes-Experiments and Simulations. – М.: LAP Lambert Academic Publishing, 2014. – 112 с.
    
89. Fei Chen. Study of distributed feedback lasers in reflection configuration. – М.: LAP Lambert Academic Publishing, 2010. – 208 с.
    
90. Grigoriy Radchenko and Marina Radchenko. Giant magnetoelectric and magnetic enhancement in plated structures. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
    
91. Mahmud Iwan Solihin. Sensorless anti-swing control strategy for automatic gantry crane. – М.: LAP Lambert Academic Publishing, 2010. – 88 с.
    
92. Aparajita Dey. DISSIPATIVE NUCLEAR REACTION IN LOW ENERGY LIGHT HEAVY ION COLLISION. – М.: LAP Lambert Academic Publishing, 2010. – 176 с.
    
93. Fada Guan. Design and Simulation of a Passive-Scattering Nozzle in Proton Therapy. – М.: LAP Lambert Academic Publishing, 2011. – 124 с.
    
94. Atul Dwivedi,R.B. Deshmukh and R.M. Patrikar. Microfluidic Sensors for E.Coli bacteria in water. – М.: LAP Lambert Academic Publishing, 2011. – 148 с.
    
95. Ahmed Ali El Hosary,Sedhom Asaad Sedhom and Mahmoud El-Zaabalawy El-Badawy. Genetical and biometrical analysis for some important traits in maize. – М.: LAP Lambert Academic Publishing, 2011. – 280 с.
    
96. Chandrakant Singh,Sandeep Raj and Subhash N. In Vitro Technique for Regeneration of Sandalwood Tree. – М.: LAP Lambert Academic Publishing, 2013. – 100 с.
    
97. Thavaprakaash Nallasamy and Velayudham Kumaran. Productivity Enhancement in Baby corn through Agronomic Management. – М.: LAP Lambert Academic Publishing, 2012. – 244 с.
    
98. Pandian Kannan,Kaliyaperumal Ragunath and Ramalingam Kumaraperumal. Soil Resource Based Crop Planning for Cauvery Delta Zone of Tamilnadu. – М.: LAP Lambert Academic Publishing, 2012. – 320 с.
    
99. Boulbaba Rekik. Intensive selection in Holstein cattle: Evolution of genetic gains. – М.: LAP Lambert Academic Publishing, 2012. – 120 с.
    
100. Nikolaos Mastroyiannopoulos. In vitro mechanism for the repair of muscle differentiation in DM1. – М.: LAP Lambert Academic Publishing, 2012. – 200 с.
     
101. Ahmad Galadima,Zahraddeen Nasiru G. Getso and Mustapha Danlami Garba. Carbon Capture and Storage in the Fight for Sustainable Environment. – М.: LAP Lambert Academic Publishing, 2012. – 160 с.
     
102. Masoud Farhoodnea,Azah Mohamed and Hussain Shareef. Power Quality Enhancement in Smart Distribution Systems. – М.: Scholars' Press, 2014. – 180 с.
     
103. Mazaher Karimi and Hazlie Mokhlis. Under-Frequency Load Shedding Scheme For Islanded Distribution Network. – М.: LAP Lambert Academic Publishing, 2014. – 96 с.
     
104. Aasim Ullah,Shahidul Islam and Nurul Anwar Tarek. Automatic Power Distribution and Management. – М.: LAP Lambert Academic Publishing, 2014. – 60 с.
     
105. Avijit Ghosh and Anil Verma. Graphene: A Potential Candidate for PEM Fuel Cell Components. – М.: Scholars' Press, 2014. – 236 с.
     
106. Abdulrazak Otaru,Joseph Obofoni Odigure and Joseph Onyebuchi Okafor. Development of Predictive Model for Particulate Dispersion. – М.: LAP Lambert Academic Publishing, 2014. – 404 с.
     
107. Abrar Muslim. Model-based and Model Predictive Control for Chlorine Dosing. – М.: LAP Lambert Academic Publishing, 2010. – 168 с.
     
108. Subramanian Ramasamy. Alcohols Permeability in Nafion Membranes for Direct Alcohol Fuel Cell. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
     
109. Aleksey Pisarenko. Measurements and Predictions of ClO4- in NaOCl and Drinking Water. – М.: LAP Lambert Academic Publishing, 2010. – 180 с.
     
110. Mathias Behangana. Diversity and Distribution of Amphibian Fauna in the Albertine Rift. – М.: Scholars' Press, 2013. – 160 с.
     
111. Asheesh Shivam Mishra and Prakash Nautiyal. Distribution of benthic macroinvertebrates in Central Indian rivers. – М.: LAP Lambert Academic Publishing, 2011. – 212 с.
     
112. Mittapalli.V.S.S. Giridhar. Semi Distributed Conceptual Rainfall-Runoff Model. – М.: LAP Lambert Academic Publishing, 2013. – 224 с.
     
113. Sokthoeurn In. Land Registration in Cambodia. – М.: LAP Lambert Academic Publishing, 2010. – 108 с.
     
114. Sugandha Sharma and A. K. Sharma. An In-silico Approach For Protein Secondary Structure Modeling. – М.: LAP Lambert Academic Publishing, 2012. – 56 с.
     
115. Ameer Muhammad. Investigating Drought: Afghanistan, a Country in Watch. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
     
116. Steven Candy. Predictive Models for Integrated Pest Management. – М.: LAP Lambert Academic Publishing, 2010. – 488 с.
     
117. Dr James Omale. Basic Concepts in Laboratory Safety for Researchers and Students. – М.: LAP Lambert Academic Publishing, 2011. – 128 с.
     
118. Leah Ozeroff. Predicting Attitudes Toward Affirmative Action by Individual Beliefs. – М.: LAP Lambert Academic Publishing, 2012. – 56 с.
     
119. Diem Phan. Integrating Personality And Coping In Predicting Well-being. – М.: LAP Lambert Academic Publishing, 2015. – 188 с.
     
120. Kennedy Chinyowa. Play as Aesthetic in African Theatre for Development. – М.: LAP Lambert Academic Publishing, 2010. – 380 с.
     
121. Dhirendra C. Patel and Anupama Bhadauria. Chemical permeation enhancers in transdermal drug delivery system. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
     
122. Hardik K. Patel,Rajnikant M. Suthar and Mukesh B. Jadeja. Penetration Enhancers: An Important Tool for Transdermal Drug Delivery. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
     
123. Gutti Hari Prasad Rao and Bhuvan Saklecha. Moyer’s Mixed Dentition Prediction Tables For Hyderabad Population. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
     
124. Hossein Karshenas. Specialized Model Learning for Optimization. – М.: LAP Lambert Academic Publishing, 2013. – 216 с.
     
125. Valery Goncharov,Igor Aleksandrov and Vladislav Rudnicki. Real Interpolation Method for Automatic Control Problems Solution. – М.: LAP Lambert Academic Publishing, 2014. – 300 с.
     
126. Mtaki Shanyangi M. A Compulsory Book In English Language For form 3&4. – М.: LAP Lambert Academic Publishing, 2015. – 180 с.
     
127. Diana Cembreros Castano. Predicting Readability for ESL Students. – М.: LAP Lambert Academic Publishing, 2011. – 68 с.
     
128. Evariste Karangwa. The Grassroots Community in the Prospects for Inclusive Education. – М.: Scholars' Press, 2014. – 264 с.
     
129. Mohammad Adly. Enhanced Congestion Control for Internet Media Traffic. – М.: Scholars' Press, 2014. – 156 с.
     
130. Vaithianathan Geetha and Niladuri Sreenath. Concurrency Control Techniques for Object Oriented Distributed Systems. – М.: Scholars' Press, 2013. – 192 с.
     
131. Premkumar Chithaluru and Kalicharan M. L. A Method for Automatic accurate Image Registration and translation. – М.: LAP Lambert Academic Publishing, 2013. – 148 с.
     
132. Hyunyong Lee and JongWon Kim. User-oriented Bilateral Cooperation for P2P Content Distribution. – М.: LAP Lambert Academic Publishing, 2011. – 156 с.
     
133. Yoganand Selvaraj. Workload Manager for Webservices in Distributed Environment. – М.: LAP Lambert Academic Publishing, 2012. – 232 с.
     
134. Ram Prasad Mohanty. Performance Enhancement in Multicore Processors. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
     
135. Andre Meyer. A Framework for Distributed Mobile Multi-Media. – М.: LAP Lambert Academic Publishing, 2009. – 180 с.
     
136. Gidey Hailu Tesfay,Girma Tadesse and Semaw Ferede. Predictive Modeling for HIV Testing Using Data Mining techniques. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
     
137. Adnan Rafiq Khan and Long Zhang. Applying Six Sigma in Software Companies for Process Improvement. – М.: LAP Lambert Academic Publishing, 2010. – 88 с.
     
138. Frankline Oyese Omuse. Investing in Human Resources for Competitive Advantage. – М.: LAP Lambert Academic Publishing, 2013. – 260 с.
     
139. Marie Roshanthi Lucas. Knowledge Management in the Not-for-Profit Sector. – М.: LAP Lambert Academic Publishing, 2011. – 72 с.
     
140. European Commission European Commission and Directorate-General for Research and Innovation Director. Understanding and Mastering Coal Fired Ashes Geopolymerisation Process. – М.: Dictus Publishing, 2013. – 120 с.
     

Лучшие результаты

Дополнительные результаты

1. Построение call-центра с нуля. О. Алексеенко, "БДМ. Банки и деловой мир", № 12, декабрь 2007.
2. Банковский call-центр как инструмент работы с "проблемными" клиентами. А. А. Крылов, "Банковское кредитование", № 5, сентябрь-октябрь 2007.
3. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
4. Большое будущее call-центров. М. Рогозин, "Кадровый менеджмент", № 8, ноябрь 2006.
5. 10 болезней российских call-центров. В. Аниканов, "Банковское дело в Москве", № 11, ноябрь 2006.
6. Call-центр нельзя купить, но можно построить!. В. Аниканов, "Банковское дело в Москве", № 5, май 2006.
7. МДМ-Банк: история одного call-центра. "Банковское дело в Москве", № 4, апрель 2006.
8. Внедрение call-центров и CRM-решений - новый этап в развитии бизнеса. интервью с К. Кишинским, вице-президентом FrontRange Solutions по центрам обработки вызовов и Д. Барышевым, директором по продажам FrontRange Solutions в России и СНГ. Л. Беккер, "Банковское дело в Москве", № 4, апрель 2006.
9. Три кита call-центра. К. Гордеев, "Банковское дело в Москве", № 4, апрель 2006.
10. Мотивация достижений для сотрудников call-центра. В. Правоторов, "Кадровый менеджмент", № 2, март 2006.
11. В бизнесе очень важно найти свое место. интервью с Ю. Ходосом, генеральным управляющим Verysell Distribution. "Управление персоналом", № 20, октябрь 2005.
12. Call-центр - "Момент истины". "Банковское дело в Москве", № 4, апрель 2005.
13. Call-центры как средство повышения эффективности бизнеса. И. Аглицкий, "Финансовая газета", № 12, март 2005.
14. Банковский call-центр: взгляд "со стороны". М. Смирнов, "Банковское дело в Москве", № 2, февраль 2005.
15. Мы можем управлять собственными мыслями. интервью с С. Харитоновым, врачом-психотерапевтом, психиатором, кандидатом медицинских наук, старшим научным сотрудником Московского НИИ психиатрии Росздрава РФ, членом-корреспондентом Международной академии наук. МАНЭБ, членом Британского общества когнитивных и поведенческих психотерапевтов. Membership British Association for Behavioural & Cognitive Psychoterapies / BABCP. Ф. Кульпин, "Управление персоналом", N 8, апрель 2011 г.
16. Trade-in как способ обмена автомобиля. С.Н. Гордеева, "Торговля: бухгалтерский учет и налогообложение", N 2, февраль 2011 г.
17. Зачетная реструктуризация долга: институт DEBT-FOR-EQUITY SWAP в России". интервью с М. Григорьевым, старшим юристом корпоративной практики юридической фирмы "Вегас-Лекс". О. Бодрягина, "эж-ЮРИСТ", № 3, январь 2010.
18. Проблемы применения универсальной юрисдикции in absentia. Г.А. Королев, "Журнал российского права", № 10, октябрь 2009.
19. Тонкости trade-in. С.А.Королев, "НДС. Проблемы и решения", № 8, август 2009.
20. Call-центр банка: снижаем расходы, улучшаем сервис. М. Мертенс, "БДМ. Банки и деловой мир", № 12, декабрь 2008.
21. In-store banking - новая модель банковского бизнеса. А. Пятков, "Банковское обозрение", № 11, ноябрь 2008.
22. Учет для дочек". интервью с Е. Фадеевой, финансовым директором компании Verysell Distribution. А. Сенчукова, "Консультант", № 17, сентябрь 2008.
23. Управление проектами при подборе персонала. PM for HR. Е. Кривов, "Кадровик. Рекрутинг для кадровика", № 9, сентябрь 2008.