Результаты поиска

Лучшие результаты

1. Charles R. Swanson, Leonard Territo, Robert W. Taylor. Police Administration: Structures, Processes and Behavior (6th Edition). – М.: , 2004. – 816 с.
   

Дополнительные результаты

1. Venky Shankararaman. Business Enterprise, Process, and Technology Management: Models and Applications. – М.: , 2012. – 395 с.
   
2. Danny Shiem-shin Then. Real Estate Asset Management: - Operational Property Assets and Facilities Support Services as a Business Resource. – М.: , 2012. – 408 с.
   
3. John R. Walker. Introduction to Hospitality (6th Edition). – М.: , 2012. – 608 с.
   
4. Evan M. Berman, James S. Bowman, Jonathan P. West, Montgomery R. Van Wart. Human Resource Management in Public Service: Paradoxes, Processes, and Problems. – М.: , 2012. – 552 с.
   
5. Lawrence Revsine, Daniel W. Collins, W. Bruce Johnson. Financial Reporting and Analysis (2nd Edition). – М.: , 0. – 0 с.
   
6. Marty Martin. The Inner World of Money: Taking Control of Your Financial Decisions and Behaviors. – М.: , 2012. – 196 с.
   
7. Robert P. Gilles, Pieter H.M. Ruys. Imperfections and Behavior in Economic Organizations (Theory and Decision Library C11). – М.: , 0. – 0 с.
   
8. Committee on National Needs for Biomedic, National Resource Council, Committee on National Needs for Biomedical, Behavioral Scientists, National Research Council. Addressing the Nation's Changing Needs for Biomedical and Behavioral Scientists. – М.: , 0. – 0 с.
   
9. Massimo Marrelli, Giacomo Pignataro. Public Decision-Making Processes and Asymmetry of Information. – М.: , 0. – 0 с.
   
10. Stan Herman. Rewiring Organizations for the Networked Economy : Organizing, Managing, and Leading in the Information Age (J-B O-D (Organizational Development)). – М.: , 0. – 0 с.
    
11. Patrick MacLagan. Management and Morality: A Developmental Perspective. – М.: , 0. – 0 с.
    
12. C. Davis Fogg. Team-Based Strategic Planning: A Complete Guide to Structuring, Facilitating and Implementing the Process. – М.: , 0. – 0 с.
    
13. David?M.??? Fisher. Optimize Now (Or Else: How to Leverage Processes and Information to Achieve Enterprise Optimization (And Avoid Enterprise Extinction. – М.: , 0. – 0 с.
    
14. Robert Kreitner, Angelo Kinicki. Organizational Behavior with Student CD and PowerWeb. – М.: , 0. – 0 с.
    
15. Michael R. Carrell, Christina Heavrin. Labor Relations and Collective Bargaining: Cases , Practice, and Law, Seventh Edition. – М.: , 0. – 0 с.
    
16. M. Larry Shillito, M Larry Shillito. Acquiring, Processing, and Deploying Voice of the Customer. – М.: , 0. – 0 с.
    
17. James B. Ayers. Supply Chain Project Management: A Structured Collaborative and Measurable Approach. – М.: , 0. – 0 с.
    
18. A. Allan Schmid. Conflict and Cooperation: Institutional and Behavioral Economics. – М.: Wiley-Blackwell, 2004. – 360 с.
    
19. Robert H Frank, Robert Frank. Microeconomics and Behavior. – М.: , 0. – 0 с.
    
20. Michael S. Bowman. Applied Economic Analysis for Technologists, Engineers, and Managers (2nd Edition). – М.: , 0. – 0 с.
    
21. Philip B. Schary, Phil Schary, Tage Skjott-Larsen. Managing the Global Supply Chain. – М.: , 0. – 0 с.
    
22. David L. Goetsch, Stanley Davis. Quality Management: Introduction to Total Quality Management for Production, Processing, and Services (4th Edition). – М.: , 0. – 0 с.
    
23. Russell D. Archibald. Managing High-Technology Programs and Projects, Third Edition. – М.: , 0. – 0 с.
    
24. Harold T Amrine, John A. Ritchey, Colin L. Moodie, Joseph F Kmec. Manufacturing Organization And Management (6th Edition). – М.: , 0. – 0 с.
    
25. Dan Remenyi, Brian Williams, Arthur Money, Ethen Swartz. Doing Research in Business and Management: An Introduction to Process and Method. – М.: , 0. – 0 с.
    
26. Louise Kelly. An Existential-Systems Approach to Managing Organizations. – М.: , 0. – 0 с.
    
27. Roger Kerin, Robert Peterson. Strategic Marketing Problems: Cases and Comments, 10th Edition. – М.: , 0. – 0 с.
    
28. Allen H. Center, Patrick Jackson. Public Relations Practices: Managerial Case Studies and Problems (6th Edition). – М.: , 0. – 0 с.
    
29. James R. DiSanza. Business and Professional Communication : Plans, Processes, and Performance (3rd Edition). – М.: , 2005. – 0 с.
    
30. David M. Fisher. Optimize Now (or else!) : How to Leverage Processes and Information to Achieve Enterprise Optimization (and Avoid Enterprise Extinction). – М.: , 2003. – 0 с.
    
31. Nils Brunsson. The Organization of Hypocrisy: Talk, Decisions and Actions in Organizations. – М.: , 2003. – 0 с.
    
32. Reto Foellmi. Consumption Structure and Macroeconomics : Structural Change and the Relationship Between Inequality and Growth (Lecture Notes in Economics and Mathematical Systems). – М.: , 2005. – 0 с.
    
33. Barry M. Staw. Psychological Dimensions of Organizational Behavior, Third Edition. – М.: , 2003. – 0 с.
    
34. Michael A. Hitt. Strategic Management : Competitiveness and Globalization, Concepts and Cases. – М.: , 2004. – 0 с.
    
35. Betty R. Mandell. An Introduction to Human Services : Policy and Practice (6th Edition). – М.: , 2005. – 0 с.
    
36. Richard M Hodgetts. International Management : Culture, Strategy and Behavior w/ OLC card MP. – М.: , 2005. – 0 с.
    
37. James L Gibson. Organizations : Behavior, Structure, Processes. – М.: , 2005. – 0 с.
    
38. David Stirzaker. Stochastic Processes And Models. – М.: , 2005. – 0 с.
    
39. Helmy H. Baligh. Organization Structures : Theory and Design, Analysis and Prescription (Information and Organization Design Series). – М.: , 2005. – 0 с.
    
40. Pension Reform in Europe: Process and Progress (Directions in Development). – М.: , 2003. – 0 с.
    
41. Brian Subirana, Malcolm Bain. Legal Programming : Designing Legally Compliant RFID and Software Agent Architectures for Retail Processes and Beyond (Integrated Series in Information Systems). – М.: Springer, 2004. – 316 с.
    
42. Marcia Stewart, Ralph E. Warner, Janet Portman. Leases & Rental Agreements 6th Edition. – М.: , 2005. – 200 с.
    
43. Sarah Young Fisher, Susan Shelly. The Complete Idiot's Guide to Personal Finance in your 20s and 30s, Third Edition. – М.: , 2005. – 400 с.
    
44. Wendell H. Fleming, H.M. Soner. Controlled Markov Processes and Viscosity Solutions (Stochastic Modelling and Applied Probability). – М.: , 2005. – 429 с.
    
45. Kay Sprinkel Grace. Beyond Fundraising: New Strategies for Nonprofit Innovation and Investment, 2nd Edition. – М.: , 2005. – 264 с.
    
46. Tom G. Field, Robert E. Taylor. Beef Production Management and Decisions (5th Edition). – М.: , 2006. – 682 с.
    
47. Jay Heizer, Barry Render. Principles Of Operations Management and Student CD (6th Edition). – М.: , 2005. – 115 с.
    
48. Robert S. Pindyck, Daniel L. Rubinfeld. Microeconomics (6th Edition) (Prentice-Hall Series in Economics). – М.: , 2004. – 752 с.
    
49. Bruce Louden. The Iliad: Structure, Myth, and Meaning. – М.: , 2006. – 352 с.
    
50. Michael R. Carrell, Christina Heavrin J.D. Labor Relations and Collective Bargaining: Cases, Practice, and Law (8th Edition). – М.: , 2006. – 672 с.
    
51. Sharon Gerson, Steven Gerson. Technical Writing: Process and Product (5th Edition). – М.: , 2005. – 704 с.
    
52. Anne Griffin Perry, Patricia A. Potter. Clinical Nursing Skills and Techniques (6th Edition). – М.: , 2005. – 1408 с.
    
53. A. Allan Schmid. Conflict and Cooperation: Institutional and Behavioral Economics. – М.: Blackwell Publishing Limited, 2004. – 360 с.
    
54. Charles R. Swanson, Leonard Territo, Robert W. Taylor. Police Administration: Structures, Processes and Behavior (6th Edition). – М.: , 2004. – 816 с.
    
55. William H. Kersting. Distribution System Modeling and Analysis, Second Edition (Electric Power Engineering Series). – М.: , 2006. – 440 с.
    
56. Decision Modeling and Behavior in Complex and Uncertain Environments (Springer Optimization and Its Applications). – М.: , 2008. – 364 с.
    
57. Elizabeth B. Goldsmith. Consumer Economics: Issues and Behaviors (2nd Edition). – М.: , 2008. – 528 с.
    
58. Jeff Madura. Financial Markets and Institutions, Abridged Edition (with Stock Coupon). – М.: , 2008. – 742 с.
    
59. Anil Bhat, Arya Kumar. Management Principles, Processes, and Practices. – М.: , 2008. – 672 с.
    
60. Tracey L. Reid. Unclaimed Property: A Reporting Process and Audit Survival Guide. – М.: , 2008. – 224 с.
    
61. Belay Seyoum. Export-Import Theory, Practices, and Procedures, Second Edition. – М.: , 2008. – 704 с.
    
62. William A. Klein, J. Mark Ramseyer, Stephen M. Bainbridge. Business Associations, Cases and Materials on Agency, Partnership and Corporations, 6th Edition, 2008 Supplement (University Casebook). – М.: , 2008. – 86 с.
    
63. David G. Owen. Products Liability and Safety, Cases and Materials, 5th Edition, 2008 Case and Statutory Supplement. – М.: Foundation Press, 2008. – 452 с.
    
64. John N. Brennan. Consultive Selling: Close more sales, build trust and improve customer loyalty through consultative sales processes and skills. – М.: , 2009. – 184 с.
    
65. Gary W. Cordner. Police Administration. – М.: , 2010. – 0 с.
    
66. Claudia Neuhauser. Calculus For Biology and Medicine (3rd Edition) (Calculus for Life Sciences Series). – М.: , 2010. – 840 с.
    
67. Simon Haykin, K. J. Ray Liu. Handbook on Array Processing and Sensor Networks (Adaptive and Learning Systems for Signal Processing, Communications and Control Series). – М.: , 2010. – 904 с.
    
68. Bengt E. Jonsson. Switched-Current Signal Processing and A/D Conversion Circuits - Design and Implementation (THE KLUWER INTERNATIONAL SERIES IN ENGINEERING AND). – М.: , 0. – 0 с.
    
69. Dairy Processing and Quality Assurance. – М.: , 2008. – 600 с.
    
70. Handbook of Cancer Control and Behavioral Science: A Resource for Researchers, Practitioners, and Policy Makers. – М.: , 2008. – 592 с.
    
71. Anne Griffin Perry, Patricia A. Potter, Mosby. Clinical Nursing Skills and Techniques - Text & Mosby's Nursing Video Skills: Student Online Version 3.0 (User Guide and Access Code) Package. – М.: , 2008. – 0 с.
    
72. Carol J. Buck. 2009 ICD-9-CM, Volumes 1, 2, and 3 Standard Edition with 2008 HCPCS Level II Package. – М.: , 2008. – 0 с.
    
73. Carol J. Buck. 2009 ICD-9-CM, Volumes 1 and 2 Professional Edition and 2008 CPT Professional Edition Package. – М.: , 2008. – 0 с.
    
74. Carol J. Buck. 2009 ICD-9-CM, Volumes 1 and 2 Professional Edition with 2008 HCPCS Level II and CPT 2008 Professional Edition Package. – М.: , 2008. – 0 с.
    
75. Carol J. Buck. Step-by-Step Medical Coding 2008 Edition - Text, Workbook, 2009 ICD-9-CM, Volumes 1 and 2 Professional Edition and 2008 CPT Professional Edition Package. – М.: , 2008. – 0 с.
    
76. Marilyn Fordney. Insurance Handbook for the Medical Office - Text, Workbook, 2009 ICD-9-CM, Volumes 1 and 2 Professional Edition and 2008 CPT Professional Edition Package. – М.: , 2008. – 0 с.
    
77. Karla R. Lovaasen, Jennifer Schwerdtfeger, Carol J. Buck. ICD-9-CM Coding, 2009 Edition - Textbook, Workbook and 2009 ICD-9-CM, Volumes 1, 2, and 3 Standard Edition Package: Theory and Practice. – М.: , 2008. – 0 с.
    
78. Richard O. Kellems, David C. Church. Livestock Feeds and Feeding (6th Edition). – М.: , 2008. – 672 с.
    
79. Bikramjit Basu, Dhirendra S. Katti, Ashok Kumar. Advanced Biomaterials: Fundamentals, Processing, and Applications. – М.: , 2008. – 500 с.
    
80. Cecie Starr, Ralph Taggart. Volume 6 - Ecology and Behavior (Biology: the Unity and Diversity of Life). – М.: , 2008. – 160 с.
    
81. Samuel H. Scudder. Butterflies; Their Structure, Changes And Life-Histories, With Special Reference To American Forms. Being An Application Of The Doctrine Of Descent To ... With An Appendix Of Practical Instructions. – М.: , 2008. – 336 с.
    
82. Edward J. Anthony. Shore Processes and their Palaeoenvironmental Applications, Volume 4 (Developments in Marine Geology). – М.: , 2009. – 540 с.
    
83. James T. McClave, P. George Benson, Terry Sincich. Statistics for Business and Economics (11th Edition). – М.: , 2010. – 896 с.
    
84. David L. Goetsch. Occupational Safety and Health for Technologists, Engineers, and Managers (7th Edition). – М.: , 2010. – 768 с.
    
85. Aleksandar I. Zecevic, Dragoslav D. Siljak. Control of Complex Systems: Structural Constraints and Uncertainty (Communications and Control Engineering). – М.: , 2010. – 250 с.
    
86. Robin Davidson-Arnott. Introduction to Coastal Processes and Geomorphology. – М.: , 2010. – 456 с.
    
87. Leon L. Shaw. Processing and Properties of Structural Nanomaterials. – М.: , 2010. – 232 с.
    
88. Tatsuki Ohji. Advanced Processing and Manufacturing Technologies for Structural and Multifunctional Materials. – М.: , 2007. – 204 с.
    
89. Benjamin Parke Avery. Californian Pictures in Prose and Verse (Turkish Edition). – М.: , 2010. – 388 с.
    
90. Stephen F. Goodwin. Genetic Dissection of Neural Circuits and Behavior,65. – М.: , 2010. – 216 с.
    
91. Patricia J. Bauer. Advances in Child Development and Behavior,37. – М.: , 2010. – 400 с.
    
92. Arne L. Kalleberg. Inequality: Structures, Dynamics and Mechanisms,21. – М.: , 2010. – 314 с.
    
93. Dimiter N. Petsev. Emulsions: Structure, Stability and Interactions,4. – М.: , 2010. – 780 с.
    
94. Dietmar Mobius. Organized Monolayers and Assemblies: Structure, Processes and Function,16. – М.: , 2010. – 378 с.
    
95. Robert V. Kail. Advances in Child Development and Behavior,30. – М.: , 2010. – 346 с.
    
96. Teng H Hsu. Structural Engineering and Applied Mechanics Data Handbook, Volume 3. – М.: , 2010. – 512 с.
    
97. Daniel Herschlag. Biophysical, Chemical, and Functional Probes of RNA Structure, Interactions and Folding: Part A ,468. – М.: , 2010. – 496 с.
    
98. Daniel L. Purich. Contemporary Enzyme Kinetics and Mechanism, 3rd Edition. – М.: , 2010. – 704 с.
    
99. Edward Kerns. Drug-like Properties: Concepts, Structure Design and Methods. – М.: , 2010. – 552 с.
    
100. Joe Celko. Joe Celko's SQL Puzzles and Answers, Second Edition. – М.: , 2010. – 352 с.
     
101. Robert V. Kail. Advances in Child Development and Behavior,34. – М.: , 2010. – 418 с.
     
102. Liesl K. Massey. The Effect of Sterilization Methods on Plastics and Elastomers, 2nd Edition. – М.: , 2010. – 413 с.
     
103. X.L. Zhao. Structural Failure and Plasticity. – М.: , 2010. – 916 с.
     
104. Georgia A. DeGangi. Pediatric Disorders of Regulation in Affect and Behavior. – М.: , 2010. – 371 с.
     
105. Roger Ohayon. Structural Acoustics and Vibration. – М.: , 2010. – 424 с.
     
106. John C. Lindon. Encyclopedia of Spectroscopy and Spectrometry, 2nd Edition. – М.: , 2010. – 3312 с.
     
107. Daniel Herschlag. Biophysical, Chemical, and Functional Probes of RNA Structure, Interactions and Folding: Part B,469. – М.: , 2010. – 0 с.
     
108. Giora Maymon. Structural Dynamics and Probabilistic Analysis for Engineers. – М.: , 2010. – 488 с.
     
109. William Woishnis. Chemical Resistance of Plastics and Elastomers, 4th edition Database. – М.: , 2010. – 0 с.
     
110. David L. Andrews. Structured Light and Its Applications. – М.: , 2010. – 400 с.
     
111. C. Caseldine. Iceland - Modern Processes and Past Environments,5. – М.: , 2010. – 420 с.
     
112. L.A. Eriksson. Theoretical Biochemistry - Processes and Properties of Biological Systems,9. – М.: , 2010. – 720 с.
     
113. Krishna Seshan. Handbook of Thin Film Deposition Processes and Techniques. – М.: , 2010. – 430 с.
     
114. Efraim Turban. Information Technology for Management 7th Edition ISV with Ess of Business Processes & IS WileyPLUS 7th Edition ISV and WileyPLUS Set. – М.: , 2010. – 0 с.
     
115. Advanced Processing and Manufacturing Technologies for Structural and Multifunctional Materials II. – М.: , 2009. – 236 с.
     
116. Paul A. Calter. Student Solutions Manual to accompany Technical Mathematics 6th Edition and Technical Mathematics with Calculus. – М.: , 2011. – 416 с.
     
117. Jerry J. Weygandt. CD to be inserted in Accounting Principles 6th Edition, Volume 1, AIE, and Principles of Financial Accounting 6th Edition. – М.: , 2011. – 0 с.
     
118. Gerard J. Tortora. Learning Guide to accompany Introduction to the Human Body: The Essentials of Anatomy and Physiology, 6th Edition. – М.: , 2003. – 384 с.
     
119. Linux Administration: A Beginner'S Guide, Fifth Edition. – М.: , 2011. – 662 с.
     
120. Shashikant Rokade. Learning Aptitude and Behavioral Attitudes of LIS Students. – М.: Scholars' Press, 2014. – 296 с.
     
121. Suwedo Hadiwiyoto. Traditional Fish Processing and Products. – М.: LAP Lambert Academic Publishing, 2012. – 304 с.
     
122. Abolagba Joel and Aigbe Courage Osamudiamen. Processing and Distribution of Smoked Clarias sp in Benin City Nigeria. – М.: LAP Lambert Academic Publishing, 2013. – 116 с.
     
123. Prashant Police Patel,Ratnakar Singh and P. C. Naganoor. Characterisation and Flotation Studies on Iron Ore Slimes. – М.: LAP Lambert Academic Publishing, 2013. – 64 с.
     
124. Jagabandhu Panda and Maithili Sharan. Some Atmospheric Boundary Layer Characteristics over north India. – М.: LAP Lambert Academic Publishing, 2012. – 276 с.
     
125. Sangamanatha Ankmnal Veeranna and Ajith Kumar U. PROFILING OF TEMPORAL PROCESSING AND SPEECH PERCEPTION ABILITIES. – М.: LAP Lambert Academic Publishing, 2011. – 72 с.
     
126. Pedro Bernaldez. Policy Network Process of Disaster Risk Reduction and Management. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
     
127. Pedro Bernaldez and Cedric Daep. Modeling Collaborative Governance Through Policy Network. – М.: LAP Lambert Academic Publishing, 2013. – 312 с.
     
128. G. Sunil Kumar. Police Administration In Andhrapradesh Case Study Of Chittoor District. – М.: Scholars' Press, 2013. – 340 с.
     
129. Maurine Kang'ahi and Francis Chisikwa Indoshi. Classroom Communication Process and Academic Achievement in Kiswahili. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
     
130. Jean-Dominique Anoh. The Education of Students with Emotional and Behavioral Disorders. – М.: Scholars' Press, 2014. – 292 с.
     
131. Hardik Pandit and Dipti Shah. Image Processing and Analysis for Medical Palmistry. – М.: LAP Lambert Academic Publishing, 2014. – 152 с.
     
132. William S. Chao,Jimmie A. Moore and Chia-San Chang. System Analysis and Design. – М.: LAP Lambert Academic Publishing, 2009. – 344 с.
     
133. Ishak Mesic. Structural Changes and Global Trends in European Union Trade. – М.: LAP Lambert Academic Publishing, 2014. – 72 с.
     
134. Afrianto Martiono and Raymond Kosala. Restaurant Business Process And Its Implementation On COMPIERE ERP. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
     
135. Tabitha Murerwa,Solomon Jackson Muriiki and Richard Lesiyampe. Organisational Theory and Behavior. – М.: LAP Lambert Academic Publishing, 2014. – 148 с.
     
136. Olurotimi Ladeinde. Predicting Outcomes in Organizational Change Process and Development. – М.: LAP Lambert Academic Publishing, 2014. – 92 с.
     
137. Wan Fadzilah Wan Yusoff and Salina Daud. Knowledge Management Processes and Intellectual Capital. – М.: LAP Lambert Academic Publishing, 2009. – 80 с.
     
138. Manoj T Thomas. Strategy, structure, processes and incentives. – М.: LAP Lambert Academic Publishing, 2010. – 168 с.
     
139. Arnold Robbins. Effective Awk Programming: Universal Text Processing and Pattern Matching. – М.: O'Reilly Media, 2015. – 560 с.
     
140. Word Smart, 6th Edition. – М.: , . –  с.
     

Лучшие результаты

Дополнительные результаты

1. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
2. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
3. Бюджетирование страховой компании на базе Oracle Enterprise Planning and Budgeting. Д.В. Лесоводский, "Финансовый менеджмент в страховой компании", № 3, III квартал 2006.
4. BUSINESS PROCESS MANAGEMENT: система для руководителя. А. Крючкова, "Финансовая газета. Региональный выпуск", № 24, июнь 2005.
5. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
6. Ужин в темноте в стиле Малевича и Новый год в Хаммере". Что может выть лучше?". интервью с Н. Саниной, индивидуальным предпринимателем и креативным директором компании "San and stars". М. Сипатова, "Арсенал предпринимателя", N 12, декабрь 2011 г.
7. На пути к новому стандарту в торговом финансировании. интервью с А.  Кастерманом, руководителем Trade and Supply Chain, SWIFT, сопредседателем рабочей группы ICC-BPO. Э. Шакирова, "Международные банковские операции", N 4, октябрь-декабрь 2011 г.
8. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
9. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.