Результаты поиска

Лучшие результаты

1. Dr. Pravin Balaraman and Prof Bill Donaldson. Realities of CRM in Multinational Corporation. – М.: LAP Lambert Academic Publishing, 2010. – 336 с.
   

Дополнительные результаты

1. Association of Academies of Sciences in Asia. Towards a Sustainable Asia: Energy. – М.: , 2012. – 80 с.
   
2. Association of Academies of Sciences in Asia. Towards a Sustainable Asia: Environment and Climate Change. – М.: , 2012. – 136 с.
   
3. Association of Academies of Sciences in Asia. Towards a Sustainable Asia: Green Transition and Innovation. – М.: , 2012. – 220 с.
   
4. Association of Academies of Sciences in Asia. Towards a Sustainable Asia: Natural Resources. – М.: , 2012. – 112 с.
   
5. Association of Academies of Sciences in Asia. Towards a Sustainable Asia: The Cultural Perspectives. – М.: , 2012. – 120 с.
   
6. Jennifer Blouin. Taxation of Multinational Corporations (Foundations and Trends in Accounting). – М.: , 2012. – 78 с.
   
7. Hanna-Reetta Hirvonen, Kingsley John Ify. Effectiveness of CRM in HAAGA-HELIA: Evaluation of Microsoft Dynamics CRM system and its effectiveness in HAAGA-HELIA. – М.: , 2012. – 60 с.
   
8. Monika Ws. The image of women in press advertisements: Comparative analysis of Poland, Great Britain and Russia. – М.: , 2012. – 120 с.
   
9. Jinghua Zhao, Jifu Wang, Vipin Gupta, Tim Hudson. Multinational Corporation Subsidiaries in China: An empirical study of growth and development strategy (Chandos Asian Studies). – М.: , 2012. – 264 с.
   
10. Patricia OrdoA±ez de Pablos. Knowledge Management and Drivers of Innovation in Services Industries. – М.: , 2012. – 383 с.
    
11. Henri L. Beenhakker. The Global Economy and International Financing. – М.: , 0. – 0 с.
    
12. Bryan Bergeron. Essentials of CRM: A Guide to Customer Relationship Management (Essentials Series). – М.: , 0. – 0 с.
    
13. Frank J. Fabozzi. The Use of Derivatives in Tax Planning (Frank J. Fabozzi Series). – М.: , 0. – 0 с.
    
14. Martin Feldstein, James R., Jr. Hines, R. Glenn Hubbard. Taxing Multinational Corporations (A National Bureau of Economic Research Project Report). – М.: , 0. – 0 с.
    
15. Sascha Peters. The Impacts of International Terrorism on International Trade: Global Business Strategies for Multinational Corporations. – М.: , 2012. – 180 с.
    
16. Tesfaye Ali. Mastitis in East Shoa, Ethiopia: Small Scale Farming Practices and Cross-sectional Study of Mastitis in Nazareth, East Shoa, Ethiopia. – М.: , 2012. – 104 с.
    
17. Bishnu Adhikary. Determinants and Impacts of Foreign Direct Investment in South Asia: Patterns of FDI in South Asia. – М.: , 2012. – 440 с.
    
18. Haider Mahmood, A. R. Chaudhary. Economic Spillovers of FDI in Pakistan: An Empirical Analysis. – М.: , 2012. – 232 с.
    
19. Gay Hendricks. Conscious Golf : The Three Secrets of Success in Business, Life and Golf. – М.: , 0. – 0 с.
    
20. Angel Kwolek-Folland. Engendering Business: Men and Women in the Corporate Office, 1870-1930 (Gender Relations in the American Experience). – М.: , 0. – 0 с.
    
21. Michael E. Hurst. The Assimilation of Immigrants in the U.S. Labor Market: Employment and Labor Force Turnover (Garland Studies in the History of American Labor). – М.: , 0. – 0 с.
    
22. Jennifer Lynn Roney. Webs of Resistence in a Newly Privatized Polish Firm. – М.: , 0. – 0 с.
    
23. Fred McChesney. Economic Inputs, Legal Outputs : The Role of Economists in Modern Antitrust (Wiley Series in Managerial Economics). – М.: , 0. – 0 с.
    
24. Usha C. V. Haley. Multinational Corporations in Political Environments: Ethics, Values and Strategies. – М.: , 0. – 0 с.
    
25. R. Edward Freeman. Business Ethics: The State of the Art (The Ruffin Series in Business Ethics). – М.: , 0. – 0 с.
    
26. Jarol B. Manheim. Corporate Conduct Unbecoming : Codes of Conduct and Anti-Corporate Strategy. – М.: , 0. – 0 с.
    
27. Nitin Nohria, Sumantra Ghoshal. The Differentiated Network : Organizing Multinational Corporations for Value Creation (The Jossey-Bass Business & Management Series). – М.: , 0. – 0 с.
    
28. The Reality of Management. – М.: , 0. – 0 с.
    
29. Garth L. Mangum, Stephen L. Mangum, Andrew M. Sum, Andrew Sum, Sar A. Programs in Aid of the Poor Levitan. The Persistence of Poverty in the United States. – М.: , 0. – 0 с.
    
30. Sarah Graham-Brown. Sanctioning Saddam: The Politics of Intervention in Iraq. – М.: , 0. – 0 с.
    
31. Max H. Kirsch, Max Kirsch. In the Wake of the Giant: Multinational Restructuring and Uneven Development in a New England Community (Suny Series in the Anthropology of Work). – М.: , 0. – 0 с.
    
32. American Chamber of Commerce in Japan, Am Chamber of Comm in Jap. Setting Up an Office in Japan: The American Chamber of Commerce in Japan. – М.: , 0. – 0 с.
    
33. Judith Clifton. The Politics of Telecommunications in Mexico: Privatization and State-Labour Relations, 1982-95 (St. Antony's). – М.: , 0. – 0 с.
    
34. Al Gedicks. The New Resource Wars: Native and Environmental Struggles Against Multinational Corporations. – М.: , 0. – 0 с.
    
35. Frankie Chan. A Business Guide to China: 15 Fallacies of Investing in China. – М.: , 2003. – 0 с.
    
36. Arun Maira. Shaping the Future: Leadership through Communities of Aspiration in India and Beyond. – М.: , 0. – 0 с.
    
37. Bettye H. Pruitt. Timken: From Missouri to Mars-A Century of Leadership in Manufacturing. – М.: , 0. – 0 с.
    
38. Anne S. Tsui, Chung-Ming Lau. The Management of Enterprises in the People's Republic of China. – М.: , 0. – 0 с.
    
39. Julian Birkinshaw, Neil Hood. Multinational Corporate Evolution and Subsidiary Development. – М.: , 0. – 0 с.
    
40. Menno T. Kamminga, Saman Zia-Zarifi. Liability of Multinational Corporations under International Law (Studies and Materials on the Settlement of International Disputes, Volume 7). – М.: , 0. – 0 с.
    
41. Roland Marchand. Creating the Corporate Soul: The Rise of Public Relations and Corporate Imagery in American Big Business. – М.: , 0. – 0 с.
    
42. Kenneth A. Adams. Legal Usage in Drafting Corporate Agreements. – М.: Quorum Books, 2001. – 228 с.
    
43. Peer Hull Kristensen. Local Players In Global Games: The Strategic Constitution Of A Multinational Corporation. – М.: , 2004. – 0 с.
    
44. State of the Art of Research in International Marketing Conference. Handbook of Research in International Marketing. – М.: , 2003. – 0 с.
    
45. Tina C. Chini. Effective Knowledge Transfer in Multinational Corporations. – М.: , 2005. – 0 с.
    
46. Organization Theory and the Multinational Corporation : Second Edition. – М.: , 2005. – 0 с.
    
47. Stewart Johnston. Headquarters and Subsidiaries in Multinational Corporations : Strategy, Control and Coordination in the Multinational Corporation. – М.: , 2005. – 0 с.
    
48. Andrew Sardanis. Africa: Another Side of the Coin : Northern Rhodesia's Final Years and Zambia's Nationhood. – М.: , 2003. – 0 с.
    
49. Adrian Payne. Handbook of CRM: Achieving Excellence through Customer Management. – М.: Butterworth-Heinemann, 2005. – 288 с.
    
50. Stephen D. Cohen. Multinational Corporations and Foreign Direct Investment: Avoiding Simplicity, Embracing Complexity. – М.: Oxford University Press, 2007. – 382 с.
    
51. Stanley Bing. Rome, Inc.: The Rise and Fall of the First Multinational Corporation (Enterprise). – М.: , 2007. – 224 с.
    
52. Charles P. Nemeth. Reality of Real Estate (2nd Edition). – М.: , 2006. – 336 с.
    
53. Multinational Corporations in Indonesia and Thailand: Wages, Productivity and Exports. – М.: , 2006. – 256 с.
    
54. Stanley Bing. Rome, Inc.: The Rise and Fall of the First Multinational Corporation (Enterprise). – М.: , 2006. – 192 с.
    
55. Leviathans: Multinational Corporations and the New Global History. – М.: , 2005. – 264 с.
    
56. The University, State, And Market: The Political Economy Of Globalization In The Americas. – М.: , 2005. – 360 с.
    
57. Nathan M. Jensen. Nation-States and the Multinational Corporation: A Political Economy of Foreign Direct Investment. – М.: , 2006. – 224 с.
    
58. Stephen G. Brooks. Producing Security: Multinational Corporations, Globalization, and the Changing Calculus of Conflict (Princeton Studies in International History and Politics). – М.: , 2005. – 336 с.
    
59. Stephen Todd Rudman. The Multinational Corporation in China: Controlling Interests (Organization and Strategy). – М.: , 2006. – 264 с.
    
60. Committee on Business and Corporate Litigation. Annual Review of Developments in Business and Corporate Litigation, 2007 Edition-2 Volume Set (Annual Review of Developments in Business & Corporate Litigation). – М.: , 2008. – 1500 с.
    
61. Hiroyuki Odagiri. The Theory of Growth in a Corporate Economy: Management, Preference, Research and Development, and Economic Growth. – М.: , 2008. – 236 с.
    
62. Changing Realities of Work and Family (Blackwell/Claremont Applied Social Psychology Series). – М.: , 2008. – 320 с.
    
63. Steve Gladis. The Executive Coach In The Corporate Forest. – М.: , 2008. – 138 с.
    
64. Arola Outi. Diversity Management and Corporate Communication: The Challenges of Finnish Communication Executives in Multinational Corporations. – М.: , 2008. – 100 с.
    
65. Jochen Brellochs. The Corporate Governance of Subsidiaries in Multinational Corporations. – М.: , 2008. – 364 с.
    
66. Lesley Lawson. Side Effects: The Story of AIDS in South Africa. – М.: , 2009. – 352 с.
    
67. Kevin J. O'sullivan. Strategic Intellectual Capital Management in Multinational Organizations: Sustainability and Successful Implications. – М.: , 2009. – 358 с.
    
68. Amirul Afif Muhamat. Islamic Guarantee Scheme: An Experience of Malaysian Credit Guarantee Corporation. – М.: , 2010. – 148 с.
    
69. Tomer Broude, Yuval Shany. The Shifting Allocation of Authority in International Law. – М.: Hart Publishing, 2008. – 437 с.
    
70. Cedric J. Robinson. Forgeries of Memory & Meaning: Blacks & the Regimes of Race in American Theater & Film before World War II. – М.: The University of North Carolina Press, 2007. – 446 с.
    
71. Steve D. Thomas. The Realities of Nuclear Power: International Economic and Regulatory Experience (Cambridge Energy and Environment Series). – М.: , 2010. – 296 с.
    
72. John Zinkin. Challenges in Implementing Corporate Governance. – М.: , 2010. – 260 с.
    
73. Hazel Heath. The Challenge of Sexuality in Health Care. – М.: , 2001. – 296 с.
    
74. Pt Bauer. Reality & Rhetoric – Studies in the Economics of Development. – М.: , 1984. – 192 с.
    
75. Pt Bauer. Reality & Rhetoric – Studies in the Economics of Development (Paper). – М.: , 1984. – 192 с.
    
76. Aviad M. Kleinberg. Prophets in Their Own Country: Living Saints and the Making of Sainthood in the Later Middle Ages. – М.: University of Chicago Press, 1997. – 204 с.
    
77. Stanley Bing. Rome Inc – The Rise and Fall of the First Multinational Corporation. – М.: , 2006. – 192 с.
    
78. Amir Mahini. Making Decisions in Multinational Corporations. – М.: , 1988. – 226 с.
    
79. Edited by Tomer Broude and Yuval Shany. The Shifting Allocation of Authority in International Law. – М.: , 2011. – 429 с.
    
80. Cp Kindleberger. The Multinational Corporation in the 1980?s (Paper). – М.: , 1983. – 0 с.
    
81. Richard B. Sheridan. Doctors and Slaves: A Medical and Demographic History of Slavery in the British West Indies, 1680-1834. – М.: , 2009. – 444 с.
    
82. Ali Hassan and Kashif Shahid. Impact of Indian Stars' Advertisements in Multinational Products. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
    
83. Akwa Tafuh. Exploring the livelihood strategies of immigrants in South Africa. – М.: LAP Lambert Academic Publishing, 2013. – 124 с.
    
84. Melkamu Kassie. Might and Realities of Child Trafficking. – М.: LAP Lambert Academic Publishing, 2013. – 64 с.
    
85. Binneh Minteh. Perils of Drugs in West Africa. – М.: LAP Lambert Academic Publishing, 2010. – 64 с.
    
86. Nancy Wanjala. The Role of Women in the Management of Water Resources. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
    
87. Ibrahim Mohammed Gunu. Participation of Women in Literacy Programmes. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
    
88. Omari Mzirai. MODELING OF MACRO-CATCHMENT RAINWATER HARVESTING IN SEMI-ARID AREAS. – М.: LAP Lambert Academic Publishing, 2011. – 148 с.
    
89. P.V. Geetha Sireesha Kumar and Naidu M.V.S. Soils of Banaganapalle in Andhra Pradesh. – М.: LAP Lambert Academic Publishing, 2014. – 176 с.
    
90. Zamda Mandari. Perception and realities of biofuels investment in rural livelihood:. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
    
91. Lateef Abbas. Ideals and Realities of Imamship Practices in Yorubaland of Nigeria. – М.: LAP Lambert Academic Publishing, 2010. – 340 с.
    
92. Jan Hendrik Rapar. The View Of Man In The Philosophy Of Pancasila. – М.: LAP Lambert Academic Publishing, 2013. – 144 с.
    
93. Kovid Kumar. Empirical Realities of Human Trafficking in Punjab. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
    
94. Abdullahi Hussaini. The Impact of Multinational Corporations On Nigeria's Economy:. – М.: LAP Lambert Academic Publishing, 2012. – 64 с.
    
95. Nicholas Logie. The Role of Leadership in Conducting Orchestras. – М.: Scholars' Press, 2013. – 384 с.
    
96. Halefom Hailu. The Threat of Cybercrime in Ethiopia. – М.: LAP Lambert Academic Publishing, 2014. – 124 с.
    
97. S. K. Saini. Corporate Finance Law’s and Corporate Social Responsibility in India. – М.: LAP Lambert Academic Publishing, 2013. – 120 с.
    
98. Lynelle Bagwandeen. The Role of Disclosure in Strengthening Corporate Governance. – М.: LAP Lambert Academic Publishing, 2011. – 140 с.
    
99. Agatha Inkoom. Implementation of Initiatives in Ghanaian Education. – М.: LAP Lambert Academic Publishing, 2012. – 272 с.
    
100. Qeis Kamran. Running Multinational Corporations in China. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
     
101. Imrich Pothe. INVOLVEMENT AND RIGHTS OF EMPLOYEES IN TRANSFERS OF UNDERTAKINGS. – М.: LAP Lambert Academic Publishing, 2010. – 92 с.
     
102. Jessie Chella. The Complicity of Multinational Corporations in International Crimes. – М.: Scholars' Press, 2014. – 408 с.
     
103. Subash Chandra Ray. Patterns of Illusion in the plays of Harold Pinter and Edward Albee. – М.: LAP Lambert Academic Publishing, 2013. – 288 с.
     
104. Ana Ashraf. Preponderance of Simulacra in Modern Times. – М.: LAP Lambert Academic Publishing, 2012. – 168 с.
     
105. Lyudmila Beloglazova. Traditional Culture In Education Of Children In Urban Environment. – М.: LAP Lambert Academic Publishing, 2013. – 140 с.
     
106. Maureen Ayikoru. THE DISCURSIVE CONSTRUTION OF TOURISM IN HIGHER EDUCATION IN ENGLAND. – М.: LAP Lambert Academic Publishing, 2010. – 360 с.
     
107. Mohammad Nawaz Khan. Role Of Supervisors’ In Implementing Educational Policies In Schools. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
     
108. Muhammad Hanif and Hamza Niaz. The role and usefulness of VCVR in motor impairment rehabilitation. – М.: LAP Lambert Academic Publishing, 2010. – 68 с.
     
109. Michael Ilogu. CRM in Education. – М.: LAP Lambert Academic Publishing, 2010. – 108 с.
     
110. Arup Das. The status of Tourism in Dhemaji district of Assam, India. – М.: LAP Lambert Academic Publishing, 2013. – 56 с.
     
111. Kenny Crossan. The Theory of the Firm and Corporate Governance. – М.: LAP Lambert Academic Publishing, 2010. – 188 с.
     
112. Ulco Woudstra,Guido Dedene and Rik Maes. ECONOMIES OF SCALE IN ICT. – М.: LAP Lambert Academic Publishing, 2011. – 256 с.
     
113. Aramia Asmar and Claudia Fernandez. Nurturing Innovation in Globalized Corporations. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
     
114. Md. Borak Ali and Yasmine Nguyen. Global Sourcing of Activities of MNCs in Emerging Markets. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
     
115. Shasha Yu. Information Technology in Multinational Corporations. – М.: LAP Lambert Academic Publishing, 2011. – 244 с.
     
116. Pavla Vondrakova. CRM in Service Oriented Organizations in the European Union. – М.: LAP Lambert Academic Publishing, 2014. – 104 с.
     
117. Ekene Okwechime. The Ethics of Bribery in the Corporate Policies of Multinationals. – М.: LAP Lambert Academic Publishing, 2013. – 68 с.
     
118. Edita Gabric and Bogomir Kovac. A Corporate University. – М.: LAP Lambert Academic Publishing, 2013. – 80 с.
     
119. Venugopalan T. Determinants Of Debt Maturity In Indian Corporate Sector. – М.: Scholars' Press, 2014. – 304 с.
     
120. Vishal Bishnoi. Economic Analysis of Implementing Enterprise Resource Planning (ERP). – М.: LAP Lambert Academic Publishing, 2011. – 228 с.
     
121. Bernard Omboi. Brand Accounting Disclosure Practices in Multinational Corporations. – М.: LAP Lambert Academic Publishing, 2012. – 188 с.
     
122. M. Uzair Farooq Khan,Zakaria Ahmed and Shahzad Ghafoor. Corporate Governance and Performance of Banks in Pakistan. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
     
123. Mohammad Saif Ahmad. Changing Pattern of Insurance in India. – М.: Scholars' Press, 2014. – 244 с.
     
124. Ehsan Abedyan. Customer relationship management (CRM) In SMEs. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
     
125. Srinivasa Rao Gundarapu. Impact of Liberalization - Performance of LIC in the Era of Reforms. – М.: LAP Lambert Academic Publishing, 2014. – 204 с.
     
126. Rajashri Chavan and Sarang Bhola. CRM-A Pathway:A Case Study of Hotel Industry. – М.: LAP Lambert Academic Publishing, 2013. – 152 с.
     
127. Shankar Chelliah and Nur Amalina Binti Jamil. The Determinants of Expatriates' Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
     
128. Dalbir Singh. CRM in Service Organizations. – М.: LAP Lambert Academic Publishing, 2012. – 184 с.
     
129. Kallol Das. Relationship Marketing and CRM in Indian Retail Banking. – М.: LAP Lambert Academic Publishing, 2011. – 384 с.
     
130. Masud Parves and Azizul Hassan. A Comparative Case Study Investigating the Adoption of CRM. – М.: LAP Lambert Academic Publishing, 2013. – 68 с.
     
131. Dr. Pravin Balaraman and Prof Bill Donaldson. Realities of CRM in Multinational Corporation. – М.: LAP Lambert Academic Publishing, 2010. – 336 с.
     
132. Pratap Banerjee. Efficiency of Liquidity Management and Corporate Profitability. – М.: LAP Lambert Academic Publishing, 2013. – 344 с.
     
133. Alice Iaia. The Role of Subsidiaries in Strategic Technology Alliances. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
     
134. Chris Cubbage. Security Risk Management in Corporate Governance. – М.: LAP Lambert Academic Publishing, 2010. – 140 с.
     
135. Hanna-Reetta Hirvonen and Kingsley John Ify. Effectiveness of CRM in HAAGA-HELIA. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
     
136. Francesco Ciabuschi. Leveraging Innovations in Multinationals. – М.: LAP Lambert Academic Publishing, 2010. – 136 с.
     
137. Ellen Barsett Magnus. Global teams and development of global competences. – М.: LAP Lambert Academic Publishing, 2011. – 148 с.
     
138. Elli Kraizberg and John Teall. Valuation of Power in the corporate world. – М.: LAP Lambert Academic Publishing, 2012. – 56 с.
     
139. Jinsil Hwaryoung Seo. Aesthetics of Immersion in Interactive Immersive Environments. – М.: LAP Lambert Academic Publishing, 2011. – 208 с.
     
140. Kiran Sankar Chakraborty and Raveesh krishnankutty. Debt Capital in Indian Corporate Sector. – М.: , 2015. – 392 с.
     

Лучшие результаты

Дополнительные результаты

1. Опыт внедрения Siebel CRM в "Ингосстрах". В. Великанов, "Консультант", № 17, сентябрь 2007.
2. Клиентоориентированный подход и стратегия CRM как основы поддержки и развития продаж страховой компании. А.Ю. Шварев, "Организация продаж страховых продуктов", № 5, сентябрь-октябрь 2007.
3. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
4. Фронтовые процессы в идеальном CRM. А.В. Павлов, "Организация продаж банковских продуктов", № 3, III квартал 2007.
5. CRM в банках - большие резервы скрыты в простых решениях. Е.В. Борисенко, Б.М. Шлаин, "Организация продаж банковских продуктов", № 2, II квартал 2007.
6. АБС и CRM: не борьба, а сотрудничество. Ю. Амириди, "БДМ. Банки и деловой мир", № 1, январь 2007.
7. CRM для корпоративного банкинга. А.В. Павлов, "Банковское кредитование", № 1, январь-февраль 2007.
8. Сила легенды. интервью с Э. Кларк, президентом консалтинговой компании Corporate Storytelling. В. Правоторов, "Кадровый менеджмент", № 9, декабрь-январь 2006-2007.
9. CRM-системы в российских банках. А. Павлов, "Банковское дело в Москве", № 12, декабрь 2006.
10. Ставка делается на CRM-технологию и новые банковские продукты. Е.Е. Смирнов, "Управление в кредитной организации", № 4, июль-август 2006.
11. Некоторые практические вопросы осуществления операций по форфетированию. интервью с Д.В. Курышевым, директором по форфейтингу в России и странах СНГ банка Sumitomo Mitsui Banking Corporation. SMBC Europe. Н.А. Ранних, "Международные банковские операции", № 4, июль-август 2006.
12. CRM - управление клиентскими отношениями благодаря интернет-инструментам. Н.Н. Ермошкин, А. Тарасов, "Банковский ритейл", № 3, III квартал 2006.
13. Медлить с внедрением CRM не стоит. интервью с С. Смирновым, партнером консалтинговой компании Expert-Group. О. Сизова, "Консультант", № 11, июнь 2006.
14. Применение CRM-систем и их элементов в сall-центрах банков. В. Фрейнкман, М. Буданова, "Банковское дело в Москве", № 5, май 2006.
15. CRM - клиентский подход в коммерческих банках. А. Байбурина, "Банковское дело в Москве", № 5, май 2006.
16. CRM-форум "Клиент банка - больше, чем клиент". Е.Е. Смирнов, "Расчеты и операционная работа в коммерческом банке", № 5, май 2006.
17. Внедрение call-центров и CRM-решений - новый этап в развитии бизнеса. интервью с К. Кишинским, вице-президентом FrontRange Solutions по центрам обработки вызовов и Д. Барышевым, директором по продажам FrontRange Solutions в России и СНГ. Л. Беккер, "Банковское дело в Москве", № 4, апрель 2006.
18. Развитие профессионализма менеджеров по рекламе: CRM в действии. Е. Будай, Е. Моргунов, "Управление персоналом", № 4, февраль 2006.
19. Партнерство вместо подчинения. интервью с Дезо Хорватом, деканом Schulich School of Business. Р. Крецул, "Кадровый менеджмент", № 1, февраль 2006.
20. Политика и управляющий комитет CRM-проекта. А. Павлов, "Банковское дело в Москве", № 1, январь 2006.
21. Риски внедрения CRM в банках. А. Палевич, "Банковское дело в Москве", № 1, январь 2006.
22. Пять признаков правильного CRM-подрядчика. А. Павлов, "Банковское дело в Москве", № 11, ноябрь 2005.
23. CRM - технологии становятся жизненной потребностью. И.Е. Смирнов, "Расчеты и операционная работа в коммерческом банке", № 11, ноябрь 2005.
24. CRM-системы в банковском бизнесе. В. Галь, "Финансовая газета", № 43, 44, октябрь, ноябрь, 2005.
25. CRM в банке - это реальность. "Банковское дело в Москве", № 9, сентябрь 2005.
26. Роль CRM-систем в повышении эффективности бизнеса. А. Маляревский, "Финансовая газета", № 33, август 2005.
27. Состояние CRM в российских банках. А. Павлов, "Банковское дело в Москве", № 8, август 2005.
28. CRM-стратегия как "Раз-два-три". А. Павлов, "Банковское дело в Москве", № 7, июль 2005.
29. CRM и информационная безопасность. А. Школьников, "Банковское дело в Москве", № 5, май 2005.
30. Кайдзен непрерывен и бесконечен.... интервью с Т. Хорикири, президентом компании Toyota Engineering Corporation и института управления Toyota. Г. Сергеева, "Управление персоналом", N 14, июль 2012 г.
31. Медицинская информатика в Web of Science: доля России в мировом публикационном потоке. Н.Г. Куракова, Л.А. Цветкова, "Врач и информационные технологии", № 4, июль-август 2012.
32. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
33. CRM: формирование клиентской лояльности в банках. М. Бар-Бирюкова, "Финансовая газета", N 24, июнь 2011 г.
34. Trade-in как способ обмена автомобиля. С.Н. Гордеева, "Торговля: бухгалтерский учет и налогообложение", N 2, февраль 2011 г.
35. Внедрение CRM-системы: анализ российской практики. А. Замыслов, "Финансовая газета", N 45, ноябрь 2010 г.
36. Клиентская служба и CRM-система ресторана в состоянии эффективно управлять "воронкой продаж". Е. Петренко, "Управление персоналом", N 20, октябрь 2010 г.
37. Back side of the moon, или темная сторона поведения персонала. интервью с Н. Русаковой, директором по персоналу ОАО "Хлебпром", А. Сукачёвым, директором "Торговой компании АС", Н. Харитоновой, руководителем службы персонала тверской компании ЗАО "ДКС". А. Колесникова, Т. Тюрина, С.  Машарипов, "Управление персоналом", N 16, август 2010 г.
38. Неравная дуэль: ежедневник или CRM?. Е. Астапенко, Н. Рахманкулова, "Бухгалтерия и банки", N 8, август 2010 г.
39. CRM-Системы: контроль работы менеджеров по продажам. С. Гара, "Финансовая газета. Региональный выпуск", N 21, май 2010 г.
40. Использование Bill of Exchange в аккредитивной форме расчетов. Н.В. Букина, "Международные банковские операции", № 6, ноябрь-декабрь 2009.
41. Проблемы применения универсальной юрисдикции in absentia. Г.А. Королев, "Журнал российского права", № 10, октябрь 2009.
42. Тонкости trade-in. С.А.Королев, "НДС. Проблемы и решения", № 8, август 2009.
43. Проблемы внедрения и использования CRM-технологии в страховых компаниях. Г.Б. Ермолаев, "Организация продаж страховых продуктов", № 4, июль-август 2009.
44. In-store banking - новая модель банковского бизнеса. А. Пятков, "Банковское обозрение", № 11, ноябрь 2008.
45. CRM - инструмент управления взаимоотношениями государства с гражданами. А. Драчук, "Финансовая газета. Региональный выпуск", № 37, сентябрь 2008.
46. Легкое CRM-решение для банков. А. Манин, "БДМ. Банки и деловой мир", № 9, сентябрь 2008.
47. Внедрение CRM-системы в сфере кредитования физических лиц. В. Белан, "Финансовая газета. Региональный выпуск", № 14, апрель 2008.
48. Опираясь на эффективные CRM-системы. И.Е. Смирнов, "Банковский ритейл", № 1, I квартал 2008.