Customer relationship management (CRM) In SMEs Год выпуска: 2013Автор: Ehsan AbedyanИздательство: LAP Lambert Academic PublishingСтраниц: 108ISBN: 9783659343322Описание In spite of widespread practical uses of CRM in many business sectors, the main factors that really influence the adoption of CRM in SMEs are seldom investigated in the available literature. Therefore, this book tries to investigate the factors that influence the adoption of CRM among Malaysian SMEs which was noticeably absent in prior studies. Due to its growing importance, the small and medium-sized enterprises (SMEs) will be considered as the focus of the book.
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Татьяна и Анжелика Юлия, добрый день. Спасибо большое за корректировку. Вроде как приняли работы после вашего сопровождения. В случае, если на предзащите возникнет необходимость корректировки, то мы Вам напишем, а нет, то еще лучше. Спасибо Вам большое. Я знала, что на Вас можно положиться.
