Результаты поиска

Лучшие результаты

1. Eric Laws. Tourism Marketing: Quality and Service Management Perspectives. – М.: , 0. – 0 с.
   

Дополнительные результаты

1. Michel Chevalier, Michel Gutsatz. Luxury Retail Management: How the World's Top Brands Provide Quality Product and Service Support. – М.: , 2012. – 384 с.
   
2. Deena B. Katz. Deena Katz on Practice Management: For Financial Advisers, Planners, and Wealth Managers. – М.: , 0. – 0 с.
   
3. Jing-Sheng Song, David D. Yao. Supply Chain Structures: Coordination, Information and Optimization (International Series in Operations Research and Management Science, Volume 42). – М.: , 0. – 0 с.
   
4. Global Portfolio Diversification : Risk Management, Market Microstructure, and Implementation Issues. – М.: , 0. – 0 с.
   
5. Robert Mark Silverman, Silverman. Doing Business in Minority Markets: Black and Korean Entrepreneurs in Chicago's Ethnic Beauty Aids Industry (Garland Studies in Entrepreneurship). – М.: , 0. – 0 с.
   
6. Bob Steiner. Foreign Exchange and Money Markets: Theory, Practice and Risk Management. – М.: Butterworth-Heinemann, 0. – 352 с.
   
7. Eric Laws. Tourism Marketing: Quality and Service Management Perspectives. – М.: , 0. – 0 с.
   
8. Rick Sturm, Wayne Morris. Foundations of Service Level Management. – М.: Sams, 2000. – 288 с.
   
9. Jane Arsenault. Forging Nonprofit Alliances : A Comprehensive Guide to Enhancing Your Mission Through Joint Ventures & Partnerships, Management Service Organizations, ... Bass Nonprofit and Public Management Series.). – М.: , 0. – 0 с.
   
10. Managing Business Interfaces. Marketing, Engineering, and Manufacturing Perspectives. – М.: Kluwer Academic Publishers, 2003. – 340 с.
    
11. Relationship and Resource Management in Operations (Securities Institute Global Capital Markets Series). – М.: , 0. – 0 с.
    
12. Lundy Lewis. Managing Business and Service Networks (Innovations in Science Education and Technology). – М.: , 0. – 0 с.
    
13. Derek Doyle. Volunteers in Hospice and Palliative Care: A Handbook for Volunteer Service Managers. – М.: , 0. – 0 с.
    
14. Johny K. Johansson. Global Marketing: Foreign Entry, Local Marketing, and Global Management. – М.: , 0. – 0 с.
    
15. Jonathan Brock, David B. Lipsky, Industrial Relations Research Association. Going Public: The Role of Labor-Management Relations in Delivering Quality Government Services (Irra Research Volume Ser). – М.: , 0. – 0 с.
    
16. Mark Orams. Marine Tourism: Development, Impacts and Management. – М.: , 0. – 0 с.
    
17. Christian N. Ph.D. Madu. Competing on Quality and Environment. – М.: , 0. – 0 с.
    
18. Ricardo R. Fernandez. Total Quality in Purchasing and Supplier Management. – М.: CRC Press, 1994. – 344 с.
    
19. Robert Hudson, Alan Colley, Mark Largan. The Capital Markets and Financial Management in Banking. – М.: , 0. – 0 с.
    
20. Franco, Bruni, Donald E. Fair, Richard O'Brien, Bill Allen. Risk Management in Volatile Financial Markets (Financial and Monetary Policy Studies, No. 32). – М.: , 0. – 0 с.
    
21. Ronald J. Lewis. Activity-Based Models for Cost Management Systems. – М.: , 0. – 0 с.
    
22. Daryl Guppy. Market Trading Tactics: Beating the Odds Through Technical Analysis and Money Management. – М.: , 0. – 0 с.
    
23. Johny K. Johansson. Global Marketing: Foreign Entry, Local Marketing, and Global Management. – М.: , 0. – 0 с.
    
24. Food Tourism Around The World : Development, Management and Markets. – М.: , 0. – 0 с.
    
25. John C. Crotts, Dimitrios Buhalis, Roger March. Global Alliances in Tourism and Hospitality Management. – М.: , 0. – 0 с.
    
26. Richard Dobbins, Stephen F. Witt, John Fielding. Portfolio Theory and Investment Management. – М.: Blackwell Business, 1994. – 192 с.
    
27. David L. Goetsch, Stanley Davis. Quality Management: Introduction to Total Quality Management for Production, Processing, and Services (4th Edition). – М.: , 0. – 0 с.
    
28. Frank D. Borsenik, Alan T. Stutts. The Management of Maintenance and Engineering Systems in the Hospitality Industry (Wiley Service Management Series). – М.: , 0. – 0 с.
    
29. William F. Roth. Quality Improvement: A Systems Perspective. – М.: , 0. – 0 с.
    
30. M. Joseph Sirgy, A. Coskun Samli. New Dimensions in Marketing/Quality-of-Life Research. – М.: , 0. – 0 с.
    
31. A. D. Amar. Managing Knowledge Workers : Unleashing Innovation and Productivity. – М.: , 0. – 0 с.
    
32. Mark Gabbott, Gillian Hogg. Consumers and Services. – М.: , 0. – 0 с.
    
33. Bill Dodds. Managing Customer Value: Essentials of Product Quality, Customer Service, and Price Decisions. – М.: University Press of America, 2003. – 356 с.
    
34. Gerald Albaum, Jesper Strandskov, Edwin Duerr. International Marketing and Export Management (4th Edition). – М.: , 0. – 0 с.
    
35. Thomas C. Egelhoff, Tom Egelhoff. How To Market, Advertise And Promote Your Business Or Service In A Small Town. – М.: , 0. – 0 с.
    
36. Aspatore Books Staff, InsideTheMinds.com, Stephen Jones, T. Michael Glenn, Karen Edwards, Michael Linton, Jody Bilney, John Hayes, Richard Rivers, Richard Costello. Leading Marketers: Industry Leaders Share Their Knowledge on the Future of Marketing, Advertising and Building Successful Brands. – М.: Aspatore Books, 0. – 228 с.
    
37. Philippe Malaval, Christophe Benaroya. Strategy and Management of Industrial Brands: Business to Business Products and Services. – М.: , 0. – 0 с.
    
38. Sak Onkvisit, John J. Shaw. International Marketing: Analysis and Strategy, Third Edition. – М.: , 0. – 0 с.
    
39. Olivia Parr Rud. Data Mining Cookbook: Modeling Data for Marketing, Risk and Customer Relationship Management. – М.: , 0. – 0 с.
    
40. Ronald W. Melicher. Finance : Introduction to Institutions, Investments, and Management. – М.: , 2005. – 0 с.
    
41. S Balachandran. Customer-Driven Services Management. – М.: , 2004. – 0 с.
    
42. Pradeep Kumar Ray. Integrated Management from E-Business Perspective: Concepts, Architectures and Methodologies (Network and Systems Management). – М.: , 2003. – 0 с.
    
43. Victor H. Pooler. Global Purchasing and Supply Management : Fulfill the Vision. – М.: , 2004. – 0 с.
    
44. William Revill Kerr. Tourism Public Policy, and the Strategic Management of Failure (Advances in Tourism Research). – М.: , 2003. – 0 с.
    
45. Production Practices and Quality Assessment of Food Crops : Volume 2: Plant Mineral Nutrition and Pesticide Management. – М.: , 2004. – 0 с.
    
46. Safety and Security in Tourism: Relationships, Management, and Marketing (Journal of Travel & Tourism Marketing Monographic Separates). – М.: , 2003. – 0 с.
    
47. Management Science Application In Tourism And Hospitality (Journal of Travel & Tourism Marketing Monographic "Separates"). – М.: , 2004. – 0 с.
    
48. David Mortimer. Quality and Risk Management in the IVF Laboratory. – М.: , 2004. – 0 с.
    
49. Quality into the 21st Century: Perspectives on Quality and Competitiveness for Sustained Performance. – М.: , 2003. – 0 с.
    
50. Peter Mason. Tourism Impacts, Planning and Management. – М.: , 2003. – 0 с.
    
51. Handbook of Product and Service Development in Communication and Information Technology. – М.: , 2003. – 0 с.
    
52. Mitch Schneider. Automotive Service Management: Operations Management (Automotive Service Management). – М.: , 2003. – 0 с.
    
53. William O Bearden. Marketing: Principles and Perspectives w/ Powerweb, 4/e (Looseleaf). – М.: , 2003. – 0 с.
    
54. Colin Michael Hall. Wine, Food, and Tourism Marketing (Journal of Travel & Tourism Marketing, Vol. 14, Numbers 3/4 2003). – М.: Haworth Hospitality Press, 2004. – 176 с.
    
55. Gerald Albaum. International Marketing and Export Management (5th Edition). – М.: , 2004. – 0 с.
    
56. Akhil Sahai. Web Services in the Enterprise : Concepts, Standards, Solutions, and Management (Network and Systems Management). – М.: , 2005. – 0 с.
    
57. Laurie Young. Marketing the Professional Services Firm: Applying the Principles and the Science of Marketing to the Professions. – М.: , 2005. – 432 с.
    
58. Grant McCracken. Culture And Consumption II: Markets, Meaning, And Brand Management. – М.: , 2005. – 226 с.
    
59. George J Avlonitis, Paulina Papastathopoulou. Product and Services Management. – М.: , 2006. – 280 с.
    
60. Alan Fyall, Brian Garrod. Tourism Marketing: A Collaborative Approach (Aspects of Tourism). – М.: , 2005. – 383 с.
    
61. Mike Saxon. An American's Guide to Doing Business in China: Negotiating Contracts And Agreements; Understanding Culture And Customs; Marketing Products And Services. – М.: , 2006. – 275 с.
    
62. Tom C. Egelhoff. How to Market, Advertise and Promote Your Business or Service in Your Own Backyard. – М.: , 2008. – 272 с.
    
63. The Handbook of Human Services Management. – М.: , 2008. – 544 с.
    
64. Information Technology Governance and Service Management: Frameworks and Adaptations (Premier Reference Source). – М.: , 2008. – 519 с.
    
65. Karin Tollin, Antonella Caru. Strategic Market Creation: A New Perspective on Marketing and Innovation Management. – М.: , 2009. – 352 с.
    
66. Jessica Keyes. Marketing IT Products and Services. – М.: , 2009. – 336 с.
    
67. Elie Ofek, Olivier Toubia. Marketing and Innovation Management. – М.: , 2010. – 64 с.
    
68. Wireless Network Traffic and Quality of Service Support: Trends and Standards (Premier Reference Source). – М.: , 2010. – 549 с.
    
69. Aleksej Spenst. A User-Centric Quality of Service Management System: QoS Management Approach for Wireless Home Networks. – М.: , 2010. – 208 с.
    
70. Elearn. Quality and Operations Management Revised Edition. – М.: , 2010. – 120 с.
    
71. Cathy H. C. Hsu. Tourism Marketing. – М.: , 2008. – 448 с.
    
72. Christian Gronroos. Service Management and Marketing. – М.: , 2007. – 496 с.
    
73. Kneese. Environmental Quality and Residuals Management. – М.: , 1979. – 0 с.
    
74. Kneese. Environmental Quality and Residuals Management. – М.: , 1979. – 0 с.
    
75. Lee W Mcknight. Internet Services – The Economics of Quality of Service for Networks, Grids, and Markets. – М.: , 2011. – 356 с.
    
76. Akhil Sahai, Sven Graupner. Web Services in the Enterprise: Concepts, Standards, Solutions, and Management (Network and Systems Management). – М.: , 2011. – 312 с.
    
77. AKIF ALI,Talha Liaquat and M. Usman Aslam. Integration of Quality and Productivity. – М.: LAP Lambert Academic Publishing, 2010. – 120 с.
    
78. Sewa Singh Khalsa and Harwinder Singh. Groundwater Quality and its Impacts on Human Health. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
    
79. Muhammad Naeem Iqbal,Azka Naeem and Mirza Jamil Ahmad. Service Quality And Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 108 с.
    
80. Yogaraj S. Firke,Madansing D. Golwal and Shripad R. Pathrikar. Evaluation of Library Collections and Services. – М.: LAP Lambert Academic Publishing, 2012. – 120 с.
    
81. Kishore Rathod and Dasharath Prasad. Assessment of Nitrogen and Biofertilizer Management in Soybean. – М.: LAP Lambert Academic Publishing, 2012. – 112 с.
    
82. Sanjeeb Pal. Importance of “Service Management Skills” for Rural Entrepreneurs. – М.: LAP Lambert Academic Publishing, 2012. – 64 с.
    
83. Alagarsamy Nithya Devi,Alagarsamy Ramesh Kumar and Valliappan Lakshmanan. Floriculture, Landscaping and Turf Management. – М.: LAP Lambert Academic Publishing, 2012. – 224 с.
    
84. Farhana Haque,Zannatul Ferdoushi and Saleha Khan. Water Quality and algal growth in pangas (P. hypophthalamus) ponds. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
    
85. Sudha B. and Annamma George. Soil and Crop management for Organic Carbon Sequestration. – М.: LAP Lambert Academic Publishing, 2012. – 188 с.
    
86. C. Murthy and H. M. Chandrashekar. Quality and Grading of Fruits and Vegetables Marketing in Karnataka. – М.: LAP Lambert Academic Publishing, 2012. – 224 с.
    
87. Rojani Mishra and ANIL KUMAR. An Analysis of Market Integration and Price Behavior of Vegetables. – М.: LAP Lambert Academic Publishing, 2012. – 144 с.
    
88. Debashis Roy,Md. Golam Farouque and M. Zulfikar Rahman. Soil and Crop Management. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
    
89. Grace Abigaba,Phiona Kwaga and Oluk Richard. Tree Seed handling, Nursery and Tree management Techniques. – М.: LAP Lambert Academic Publishing, 2014. – 60 с.
    
90. Er. Sudhir S. Shinde,A. K. Varshney and P. J. Rathod. Effect of Blanching on Quality and Shelf-Life of Peanut Kernel. – М.: LAP Lambert Academic Publishing, 2013. – 128 с.
    
91. Augustine Bongo,Mekki Omer and Imad Babiker. Grewia Qualities and Management Plausible for On-farm Domestication. – М.: LAP Lambert Academic Publishing, 2012. – 124 с.
    
92. Rishikanta Singh Kh and S. B. Agarwal. Economics of Milk Production, Marketed Surplus and Disposal Pattern. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
    
93. Kemnasom Okecha and Cecil Seethal. Regime Politics and Service Delivery: The Cape Town Unicity Council Area. – М.: LAP Lambert Academic Publishing, 2011. – 188 с.
    
94. Ramesh C. Sharma and Vipin Chandra. Natural Resources And Their Management In Garhwal Himalayas. – М.: LAP Lambert Academic Publishing, 2013. – 196 с.
    
95. Joshua Tsamba,Tamuka Nhiwatiwa and Edwin Tambara. Water quality and macroinvertebrates, South-East Lowveld,Zimbabwe. – М.: LAP Lambert Academic Publishing, 2013. – 56 с.
    
96. Godfrey Onyango and Francis Wegulo. Research Findings and Sustainable Management of Lake Naivasha Kenya. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
    
97. Desalegn Fekadu Etefa and Ranavijai Bahadur Singh. Water Supply Infrastructure and Service Delivery in Ethiopia. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
    
98. Alfa-Sika Mande Seyf-Laye,Chen Honghan and Liu Mingzhu. Evolution of Groundwater Quality and Contaminants Transport Modeling. – М.: LAP Lambert Academic Publishing, 2014. – 196 с.
    
99. Nareman Aly,Sayeda Abd El Latief and Abd El Rahman El Naggar. Assessment of Suicidality Risk Factors and Its Management. – М.: LAP Lambert Academic Publishing, 2012. – 276 с.
    
100. Kalyan Sarma and Gunjan Das Rajat Buragohain. Diagnosis and therapeutic management of haemoparasitic diseases. – М.: Scholars' Press, 2014. – 148 с.
     
101. Zakaria Zaky,Walaa Shaban and Ahmed Abdel-Hameid Ahmed. Study on some heavy metals in market butter and ghee. – М.: LAP Lambert Academic Publishing, 2014. – 112 с.
     
102. Fisseha Kassahun Kebede,Jurgen Greiling and Mekonnen Hailemariam. Raw Milk Quality And Supply Chain Analysis In Arsi Zone, Ethiopia. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
     
103. David Manyanga and Lawrencia Mushi. Pay for Performance in Providing Quality Immunisation Services. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
     
104. Tanya Nandkeoliar,Manish Khatri and Vipin Aggarwal. Furcation and Its Management. – М.: LAP Lambert Academic Publishing, 2013. – 200 с.
     
105. Dulal Das,Jiban Misra and Malay Mitra. Patho-Physiology Of Pain And Its Management In Pediatric Dentistry. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
     
106. Deepika Kapoor and Neeraj Mahajan. Oral Habits And Their Management. – М.: LAP Lambert Academic Publishing, 2012. – 240 с.
     
107. Shree Prasad Devkota and Shiba Bagale. Conflict in Schools and its Management. – М.: Scholars' Press, 2015. – 56 с.
     
108. Katelyn Kerrigan and Connie Swenson. Exploring Perceived Effects of International Volunteering and Service. – М.: Scholars' Press, 2014. – 80 с.
     
109. Hadi Ganjalikhan Hakemi and Sajad Ebrahimi Meimand. Measuring Service Quality and It's Impact on Tourists' Satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
     
110. Mina Hedayat and Sabzali Musa Kahn. Art Education in Iran. – М.: LAP Lambert Academic Publishing, 2014. – 84 с.
     
111. Joseph Hoffert. Quality of Service Management of Distributed Realtime Embedded Systems. – М.: LAP Lambert Academic Publishing, 2011. – 224 с.
     
112. Aleksej Spenst. A User-Centric Quality of Service Management System. – М.: LAP Lambert Academic Publishing, 2010. – 208 с.
     
113. Aleksandar Tudzarov. Quality of Service in next generation mobile and wireless networks. – М.: LAP Lambert Academic Publishing, 2012. – 152 с.
     
114. Faisal Latif and Imtiaz Ahmad Bhat. ANALYSIS OF QUALITY OF SERVICE PROTOCOLS (QOS). – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
     
115. Dhanavandan S. and Magizhnan S. Information Sources and Services. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
     
116. Sivapathalingham Sivavakeesar. Quality of Service Support in Mobile Ad Hoc Networks. – М.: LAP Lambert Academic Publishing, 2010. – 288 с.
     
117. andrea trentini. Reflective Quality of Service management in the "RTP" architecture. – М.: LAP Lambert Academic Publishing, 2010. – 140 с.
     
118. Evis Kushi. Information Asymmetry, Quality and Prices in the Tourism Market. – М.: LAP Lambert Academic Publishing, 2010. – 236 с.
     
119. Anca Madar and Nicoleta Andreea Neacsu. Quality management for products and services. – М.: LAP Lambert Academic Publishing, 2014. – 124 с.
     
120. Abdul Ghafoor and Muddassar Aziz. Market Potential and Willingness to Pay for Organic Vegetables. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
     
121. Mohan Kumar T. P. and B. Shivaraj. Market Segmentation and Targeting for Fast Moving Consumer Goods. – М.: LAP Lambert Academic Publishing, 2012. – 204 с.
     
122. Jaskaran Singh Dhillon. Marketing of Financial Services: A Case Study of Indian Banking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 400 с.
     
123. MUHAMMAD HAFIZ ABD RAZAK and IZAIDIN ABDUL MAJID. Strategic Reactiveness and Entrepreneurial Management Tendencies. – М.: LAP Lambert Academic Publishing, 2012. – 176 с.
     
124. Tizazu Kassa and Sindu Kassa. Customer service Quality and its effect on customer satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
     
125. Arun Singh Thakur. Adventure Tourism: Concept, Segmentation and Promotion. – М.: LAP Lambert Academic Publishing, 2013. – 260 с.
     
126. Haileab Tesfamariam. Service Quality and Customer Satisfaction at the Tourist Destination. – М.: LAP Lambert Academic Publishing, 2013. – 168 с.
     
127. Chin Kok Kwon and Shankar Chelliah. Marketing Mix and Customer Retention of Herb Coffee in Malaysia. – М.: LAP Lambert Academic Publishing, 2010. – 112 с.
     
128. Zhilin Yang. MEASURING E-SERVICE QUALITY AND ITS LINKAGE TO CUSTOMER LOYALTY. – М.: LAP Lambert Academic Publishing, 2010. – 176 с.
     
129. Zeeshan Akbar. Impact of Marketing Communication and Price Deals on Brand Equity. – М.: LAP Lambert Academic Publishing, 2011. – 72 с.
     
130. Katharina Sonnleitner. Destination image and its effects on tourism marketing and branding. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
     
131. Rizwan Ahmad and Rabia Ijaz. The Integrated Marketing Communication and Brand Orientation. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
     
132. Poh Kiat Ng and Kian Siong Jee. Roles of TQM, Concurrent Engineering and Knowledge Management. – М.: LAP Lambert Academic Publishing, 2013. – 236 с.
     
133. Mohammad Razi-ur-Rahim. Service Quality and Student Satisfaction in B-Schools. – М.: LAP Lambert Academic Publishing, 2011. – 312 с.
     
134. Swapna Bhargavi Gantasala,Prabhakar Venugopal Gantasala and Krishna Naik Chanda Naik Gari. SERVQUAL in RETAILING. – М.: LAP Lambert Academic Publishing, 2012. – 324 с.
     
135. Moses Maina and Severina Wabeti. Quality And Productivity Of Teachers. – М.: LAP Lambert Academic Publishing, 2014. – 76 с.
     
136. Hasan Hussain. Tourism Marketing and Travel Management. – М.: LAP Lambert Academic Publishing, 2012. – 148 с.
     
137. Samuel O. Nwafor and Nyege C. Nnokam. Litigations and the management of higher education in Nigeria. – М.: LAP Lambert Academic Publishing, 2012. – 176 с.
     
138. Stephanie J. Pantel and Charles P. Chen. Anxiety, Self-efficacy, and Resource Management. – М.: LAP Lambert Academic Publishing, 2012. – 148 с.
     
139. Danson Kimani and Tobias Olweny. Stock Market Performance and Economic Growth-A Causality Test Approach. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
     
140. Marta Costa,Natalia Canadas and Liliana Pimentel. The Game of Meet or Beat Expectations. – М.: LAP Lambert Academic Publishing, 2013. – 160 с.
     

Лучшие результаты

Дополнительные результаты

1. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
2. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
3. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
4. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
5. Бюджетирование страховой компании на базе Oracle Enterprise Planning and Budgeting. Д.В. Лесоводский, "Финансовый менеджмент в страховой компании", № 3, III квартал 2006.
6. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
7. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
8. BUSINESS PROCESS MANAGEMENT: система для руководителя. А. Крючкова, "Финансовая газета. Региональный выпуск", № 24, июнь 2005.
9. Построение системы мотивации по технологии BUSINESS UNIT MANAGEMENT. В. Лунин, "Финансовая газета. Региональный выпуск", № 16, апрель 2005.
10. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
11. Business performance management: источники эффективности. О. Духонина, П. Горянский, "Финансовая газета. Региональный выпуск", № 20, май 2004.
12. Два монитора извольте, кофе-машину, широкое кресло, свободный график.... интервью с Ю. Малягановой, директором департамента управления персоналом SUP Media, А. Найко, специалистом по подбору персонала компании CUSTIS, А. Шевченко, руководителем отдела по подбору персонала компании Veeam Software в Европе и регионе Emerging Markets. В. Гусева, "Управление персоналом", N 9, май 2012 г.
13. Health management: совершенствуем здоровый образ работы. С. Царенко, "Кадровик.ру", N 5, май 2012 г.
14. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
15. Lifestyle management и консьерж-сервис. А.И. Гусев, "Банковский ритейл", N 1, I квартал 2012 г.
16. Ошибки при формировании и развитии бизнеса private banking & wealth management. А.В. Александров, "Банковский ритейл", N 1, I квартал 2012 г.
17. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
18. Ужин в темноте в стиле Малевича и Новый год в Хаммере". Что может выть лучше?". интервью с Н. Саниной, индивидуальным предпринимателем и креативным директором компании "San and stars". М. Сипатова, "Арсенал предпринимателя", N 12, декабрь 2011 г.
19. На пути к новому стандарту в торговом финансировании. интервью с А.  Кастерманом, руководителем Trade and Supply Chain, SWIFT, сопредседателем рабочей группы ICC-BPO. Э. Шакирова, "Международные банковские операции", N 4, октябрь-декабрь 2011 г.
20. Business Intelligence и Business Performance Management: основные термины и концепции. Ю.В. Амириди, "Управление в кредитной организации", N 5, сентябрь-октябрь 2011 г.
21. Взаимодействие блока private banking & wealth management с розничным бизнесом. А.В. Александров, "Банковский ритейл", N 3, III квартал 2011 г.
22. Сегментация клиентов в бизнесе private banking & wealth management. Н.В.  Чумак, "Банковский ритейл", N 1, I квартал 2011 г.
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