Customer Satisfaction Год выпуска: 2012Автор: Md. Abul Kalam Azad and Md. Waleed AshrafИздательство: LAP Lambert Academic PublishingСтраниц: 80ISBN: 9783845439563Описание Determining Customer Satisfaction has been a paradox since long. This book is an effort to explore the determinants of customer satisfaction for automobile industry using sample from Bangladesh. Results have shown a significant positive relationship of Product Dimensions and Service Dimensions with overall customer satisfaction for TATA ACE, one of the most selling vehicles of the country. A strong recommendation in favor of After Sales Service has also given in this book.
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Оксана, 10.12 Юля, здравствуйте!!!Работа-- СУПЕР!!! Приняли без замечаний!!!!!! СПАСИБО!!!!
