Customer Service Skills For Success Год выпуска: 2011Издательство: Страниц: 0ISBN: 9780071315920Описание Customer Service: Skills for Success features how-to topics for the customer service professional. It covers the concepts and skills needed for success in business careers, including listening techniques, verbal and nonverbal communication, and use of t
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Анастасия, 12.04 Спасибо. Удивили меня быстротой и оперативностью)))))
