Результаты поиска

Лучшие результаты

1. Russ Lombardo. CRM for the Common Man. – М.: Peak Sales Consulting, 2003. – 176 с.
   

Дополнительные результаты

1. Interpersonal Skills for the People Professions: Learning from Practice. – М.: , 2012. – 192 с.
   
2. Carmen Alvarez. SOLUTIONS for the OBAMA Administration's TOP TEN Failures: Save $10.00 - Purchase this book at www.ObamaFails2012.com. – М.: , 2012. – 138 с.
   
3. GM Rick Hopkins. Nonprofit Doesn't Mean No Profit: A Financial Success Strategy for the New Economy (Volume 1). – М.: , 2012. – 98 с.
   
4. Kato Kimbugwe, Nicholas Perdikis, May Yeung, William Kerr. Economic Development Through Regional Trade: A Role for the New East African Community?. – М.: , 2012. – 288 с.
   
5. China: A New Partner for Africa's Development: Are We Heading for the End of European Privileges on the Black Continent? (Asian Political, Economic and Security Issues). – М.: , 2012. – 192 с.
   
6. Deirdre K. Breakenridge. Social Media and Public Relations: Eight New Practices for the PR Professional. – М.: , 2012. – 176 с.
   
7. Alka Swami. Agricultural Risk Management in Bikaner District of Rajasthan: Risk Mitigation Techniques for the Farmers of Desert Areas. – М.: , 2012. – 256 с.
   
8. Terrorism and the Olympics: Major Event Security and Lessons for the Future. – М.: , 2012. – 272 с.
   
9. Peter Rush. Class Tax Mass Tax. – М.: , 2012. – 142 с.
   
10. Bob Johansen and Institute for the Future. Get There Early: Sensing the Future to Compete in the Present. – М.: , 2012. – 408 с.
    
11. Oliver Velez, Greg Capra. Tools and Tactics for the Master DayTrader: Battle-Tested Techniques for Day, Swing, and Position Traders. – М.: , 0. – 0 с.
    
12. Precept Corp. The Handbook of First Mortgage Underwriting : A Standard Method for the Commercial Real Estate Industry. – М.: , 0. – 0 с.
    
13. Peter V Miller. The Common-Sense Mortgage : How to Cut the Cost of Home Ownership by $50,000 or More. – М.: , 0. – 0 с.
    
14. Project Management for the 21st Century, Third Edition. – М.: , 0. – 0 с.
    
15. Roger Benjamin. The New Limits of Education Policy: Avoiding a Tragedy of the Commons. – М.: , 2012. – 200 с.
    
16. Mark A. Lutz. Economics for the Common Good: Two Centuries of Economic Thought in the Humanistic Tradition (Advances in Social Economics). – М.: , 0. – 0 с.
    
17. PAUL NEWMAN, A.E. HOTCHNER. Shameless Exploitation in Pursuit of the Common Good : The Madcap Business Adventure by the Truly Oddest Couple. – М.: , 0. – 0 с.
    
18. Noha El-Mikawy, Heba Handoussa, Heba Abou Shnief, Iran, and Turkey Economic Research Forum for the Arab Countries, Universitat Bonn Zentrum Fur Entwicklungsforschung. Institutional Reform & Economic Development in Egypt. – М.: , 0. – 0 с.
    
19. K. Alec Chrystal, Rupert Pennant-Rea, British Association for the Advancement of Science Section F. Public Choice Analysis of Economic Policy (British Association for the Advancement of Science Books). – М.: , 0. – 0 с.
    
20. William C. Wood. Getting a Grip on Your Money: A Plain & Simple Christian Guide to Managing Personal Finances, Eliminating Debt, Spending, Saving & Giving, Investing for the Future. – М.: , 0. – 0 с.
    
21. Frank Ackerman, David Kiron, Neva R. Goodwin, Jonathan M. Harris, Kevin P. Gallagher, Program for the Study of Sustainable Change and Development. Human Well-Being and Economic Goals (Frontier Issues in Economic Thought, Vol 3). – М.: , 0. – 0 с.
    
22. Deni Elliott, Judy E. Stern, Institute for the Study of Applied and Professional Ethics. Research Ethics: A Reader. – М.: , 0. – 0 с.
    
23. Kimball Fisher, Steven Rayner, William Belgard. Tips for Teams: A Ready Reference for Solving Common Team Problems. – М.: McGraw-Hill, 1995. – 234 с.
    
24. Bruce Ross-Larson. Writing for the Information Age. – М.: , 0. – 0 с.
    
25. Jason Kaufman. For the Common Good? American Civic Life and the Golden Age of Fraternity. – М.: , 0. – 0 с.
    
26. Patrick A. Messerlin. Measuring the Costs of Protection in Europe: European Commercial Policy for the 2000s. – М.: , 0. – 0 с.
    
27. Michael A. Toman, Resources for the Future. Climate Change Economics and Policy: An Rff Anthology. – М.: , 0. – 0 с.
    
28. Edited by Nives Dolsak, Elinor Ostrom. The Commons in the New Millennium: Challenges and Adaptation. – М.: The MIT Press, 2003. – 394 с.
    
29. Wallace E. Oates, Wallace, E. Oates, Resources for the Future. The REF Reader in Environmental and Resource Management. – М.: , 0. – 0 с.
    
30. Merryle Stanley Rukeyser. The Common Sense of Money and Investments (Wiley Investment Classic). – М.: , 0. – 0 с.
    
31. The Productivity Press Development Team. Kanban for the Shopfloor: The Productivity Press Development Team. – М.: Productivity Press, 0. – 96 с.
    
32. Russ Lombardo. CRM for the Common Man. – М.: Peak Sales Consulting, 2003. – 176 с.
    
33. Rod Nichols. Successful Network Marketing for the 21st Century (PSI Successful Business Library). – М.: , 0. – 0 с.
    
34. Joe Karbo. The Lazy Man's Way to Riche$: Dyna/Psyc can give you everything in the world you really want!. – М.: , 0. – 0 с.
    
35. Rita M. Bruegger. Vacation Ownership Sales Training: The One-On-One Successful Training Guide for the First Year of Timeshare Sales. – М.: , 0. – 0 с.
    
36. Judy Lawrence. The Budget Kit : The Common Cents Money Management Workbook. – М.: , 0. – 0 с.
    
37. Daniel J. Dorval. Financial Success for the Rest of Us : Reality Based Financial Planning for Mainstream America. – М.: , 0. – 0 с.
    
38. Andrew S. Wigodsky. RAPID Value Management for the Business Cost of Ownership : Readiness, Architecture, Process, Integration, Deployment. – М.: , 0. – 0 с.
    
39. John M. Hood. The Heroic Enterprise: Business and the Common Good. – М.: , 2005. – 0 с.
    
40. Society for the Protection of the Rights of the Child. The State of Pakistan's Children 2002. – М.: , 2004. – 0 с.
    
41. Steve Whigham. Throw Open the Floodgates : One man's surprising discovery of God's original intent for the tithe. – М.: , 2004. – 0 с.
    
42. Thorstein Veblen. The Vested Interests And the Common Man. – М.: , 2005. – 0 с.
    
43. Max H. Bazerman. Predictable Surprises: The Disasters You Should Have Seen Coming, and How to Prevent Them (Leadership for the Common Good). – М.: , 2004. – 0 с.
    
44. Paul Greenberg. CRM at the Speed of Light, 3e. – М.: , 2004. – 0 с.
    
45. Daniel, M.D. Farb. OSHA Eye Safety Manual and CD, Introductory But Comprehensive OSHA (Occupational Safety and Health) Training for the Managers and Employees in a Worker ... and Injury Prevention and Vision Care. – М.: , 2003. – 0 с.
    
46. Amity Shlaes. The Forgotten Man: A New History of the Great Depression. – М.: , 2007. – 464 с.
    
47. Howard T. Odum. Environment, Power and Society for the Twenty-First Century: The Hierarchy of Energy. – М.: Columbia University Press, 2007. – 432 с.
    
48. Patricia Schnering. Professional Review Guide for the CCS-P Examination, 2007 Edition (Professional Review Guide for the CCS-P Examination). – М.: , 2007. – 768 с.
    
49. James L. Garlow. The 21 Irrefutable Laws of Leadership Tested by Time: Those Who Followed Them...and Those Who Didn't!. – М.: , 2004. – 224 с.
    
50. Randy Okray, Thomas Lubnau II. Crew Resource Management for the Fire Service. – М.: , 2004. – 300 с.
    
51. Alan Deutschman. A Tale of Two Valleys: Wine, Wealth and the Battle for the Good Life in Napa and Sonoma. – М.: , 2004. – 240 с.
    
52. Napoleon Hill. Think and Grow Rich: The Landmark Bestseller-Now Revised and Updated for the 21st Century. – М.: Tarcher, 2005. – 320 с.
    
53. Fred Fedler, John R. Bender, Lucinda Davenport, Michael W. Drager. Reporting for the Media. – М.: , 2004. – 704 с.
    
54. Roger N. Anderson, Albert Boulanger, John A. Johnson, Arthur Kressner. Computer-Aided Lean Management for the Energy Industry. – М.: , 2008. – 245 с.
    
55. Social Virtue and the Common Good - Leader's Manual. – М.: , 2008. – 136 с.
    
56. Joseph B. Atkins. Covering for the Bosses: Labor and the Southern Press. – М.: , 2008. – 224 с.
    
57. Mallika Nawal. The Eleventh Commandment: An Introduction to Religio-Marketing. – М.: , 2009. – 104 с.
    
58. Debra Hadfield, RN, MSN, Shelagh Holmes, Sue Kozlowski, Master Black Belt, Todd Sperl. The New Lean Healthcare Pocket Guide XL - Tools for the Elimination of Waste in Hospitals, Clinics and Other Healthcare Facilities. – М.: , 2010. – 249 с.
    
59. Merryle Stanley Rukeyser. The Common Sense of Money and Investments. – М.: , 1999. – 352 с.
    
60. Peter Levenda. Mao of Business: Guerrilla Trade Techniques for the New China. – М.: Continuum, 2007. – 240 с.
    
61. Peter Levenda. Mao of Business: Guerrilla Trade Techniques for the New China. – М.: Continuum, 2007. – 240 с.
    
62. Skills for the TOEFL iBT Test: Reading and Writing (+ CD). – М.: An Imprint of HarperCollins Publishers, 2012. – 178 с.
    
63. The Gingerbread Man: Level 2. – М.: Ladybird Books Ltd, 2006. – 32 с.
    
64. David Herman. Narrative Theory and the Cognitive Sciences (Center for the Study of Language and Information - Lecture Notes). – М.: Center for the Study of Language and Inf, 2003. – 336 с.
    
65. David Herman. Narrative Theory and the Cognitive Sciences (Center for the Study of Language and Information - Lecture Notes). – М.: Center for the Study of Language and Inf, 2003. – 336 с.
    
66. Latha Stead, S. Matthew Stead, Matthew S. Kaufman. First Aid Radiology for the Wards (First Aid). – М.: , 2008. – 288 с.
    
67. Tim Hall. PACES for the MRCP: with 250 Clinical Cases (MRCP Study Guides). – М.: , 2008. – 768 с.
    
68. Nick Ceramella and Elizabeth Lee. Cambridge English for the Media (+ CD). – М.: Cambridge University Press, 2008. – 112 с.
    
69. Jack Canfield, Mark Victor Hansen, Jennifer Read Hawthorne & Marci Shimoff. Chicken Soup for the Woman's Soul: Stories to Open the Heart and Rekindle the Spirits of Women. – М.: Vermilion, 1996. – 368 с.
    
70. CAPT(Center for the Advancement of Process Tech)l. Process Quality. – М.: , 2010. – 288 с.
    
71. Soo T. Tan. Applied Calculus for the Managerial, Life, and Social Sciences. – М.: , 2010. – 896 с.
    
72. Ben Juratowitch. Retroactivity and the Common Law. – М.: Hart Publishing, 2008. – 239 с.
    
73. Bonnie M. Ballard. Exotic Animal Medicine for the Veterinary Technician. – М.: , 2010. – 520 с.
    
74. Intelecom. Communication Skills for the Environmental Technician. – М.: , 1999. – 264 с.
    
75. Wilbur Samuel Jackman. Nature Study For The Common Schools (1892). – М.: Книга по Требованию, 2010. – 448 с.
    
76. P WATSON. Watson ?sea Shepherd? – One Man?s Crusade For The Whales And Seals. – М.: , 1982. – 0 с.
    
77. The Culinary Institute of America (CIA). Math for the Professional Kitchen. – М.: , 2011. – 272 с.
    
78. BL SCHROEDER. Schroeder Inst Resource Man (?tm?) For The ?certif Ied Professional Secretary? Review ?series?. – М.: , 1984. – 350 с.
    
79. Dominic Bliss. Being The Best Man For Dummies®. – М.: , 2006. – 174 с.
    
80. Perez Zagorin. Thucydides – An Introduction for the Common Reader. – М.: , 2009. – 208 с.
    
81. National Institute for the Foodservice Industry. Applied Foodservice Sanitation. – М.: , 1988. – 80 с.
    
82. Michael Craton. Searching for the Invisible Man – Slaves and Plantation Life in Jamaica. – М.: , 1978. – 448 с.
    
83. SL SS ROSEN. Rosen: ?tm? Instructor?s Res Man To Acc ?electrici Ty? & Elect For The Micro Age (pr Only). – М.: , 1987. – 72 с.
    
84. Angela G Blackwell. Searching for the Uncommon Common Ground – New Dimensions on Race in America. – М.: , 2003. – 224 с.
    
85. Ben Juratowitch. Retroactivity and the Common Law. – М.: , 2011. – 270 с.
    
86. Edited by Philip Havers and Rosalind English. An Introduction to Human Rights and the Common Law. – М.: , 2011. – 304 с.
    
87. Edited by Charles Rickett and Graeme Austin. International Intellectual Property and the Common Law World. – М.: , 2011. – 368 с.
    
88. Edited by Fatemeh Ebtehaj, Bridget Lindley and Martin Richards for the Cambridge Socio-Legal Group. Kinship Matters. – М.: , 2011. – 326 с.
    
89. Edited by Jack Beatson and Eltjo Schrage, with the collaboration of Mindy Chen-Wishart, Martin Hogg. Cases, Materials and Texts on Unjustified Enrichment. – М.: , 2011. – 640 с.
    
90. Stuart Peachey. Clothes of the Common People 1580 - 1660. – М.: , 2011. – 112 с.
    
91. Lee Goldberg, William Rabkin. The Dead Man: Face of Evil (Volume 1). – М.: , 2011. – 104 с.
    
92. Matthew W Finkin. For The Common Good – Principles of American Academic Freedom. – М.: , 2009. – 272 с.
    
93. B SS SCHROEDER. Schroeder: ?tm? Instructor?s Man For The ?cps? Examination Review ?series? (pr Only). – М.: , 1987. – 200 с.
    
94. The Food and Beverage Institute. Cooking Essentials for the New Professional Chef®. – М.: , 1996. – 816 с.
    
95. Martin Marty. The One & the Many – America?s Struggle for the Common Good (Paper). – М.: , 1998. – 248 с.
    
96. Martin Marty. The One & the Many – America?s Struggle for the Common Good. – М.: , 1997. – 248 с.
    
97. Lynn Stafford-Yilmaz. 400 Must-Have Words for the TOEFL. – М.: McGraw-Hill, 2005. – 224 с.
    
98. The Common Symptom Guide, Sixth Edition. – М.: , 2011. – 376 с.
    
99. A Cure For The Common Word. – М.: , 2011. – 224 с.
    
100. Roberta G. Steinberg. Perfect Phrases For The TOEFL: Speaking And Writing Sections. – М.: McGraw-Hill, 2008. – 176 с.
     
101. First Aid For The Obstetrics And Gynecology Clerkship, Third Edition. – М.: , 2011. – 393 с.
     
102. Crm At The Speed Of Light, Fourth Edition. – М.: , 2011. – 698 с.
     
103. First Aid For The Pediatrics Clerkship, Third Edition. – М.: , 2011. – 607 с.
     
104. 15 Dangerously Mad Projects For The Evil Genius. – М.: , 2011. – 320 с.
     
105. Frank H. Jonson. The Luminescence of biological Systems. – М.: American Association for the Advancement of Sience, 1955. – 452 с.
     
106. Richard Walton. First Certificate Grammar Practice for the Revised Exam. – М.: Pearson Education Limited, 2007. – 64 с.
     
107. Richard Walton. First Certificate Grammar Practice for the Revised Exam with Key. – М.: Pearson Education Limited, 2006. – 80 с.
     
108. Timothy D. Koschmann. The Common LISP Companion. – М.: , . –  с.
     
109. Brian Beyer. War With Hannibal: Authentic Latin Prose for the Beginning Student. – М.: Yale University Press, 2009. – 128 с.
     
110. Mick Pavey. Picking Winning Shares: Simple Ways for the Intelligent Investor to Combine Fundamental and Technical Analysis to Pick Winners. – М.: Ditty Box Publishing, 2011. – 186 с.
     
111. The Andy Warhol Foundation for the Visual Arts, Inc. The Art Of Andy Warhol 2013 Engagement Calendar. – М.: , 2012. –  с.
     
112. Lynn Stafford-Yilmaz, Lawrence Zwier. 400 Must-Have Words for the TOEFL. – М.: McGraw-Hill Education, 2013. – 224 с.
     
113. Steven K. Scott. The Greatest Man Who Ever Lived: Secrets for Unparalleled Success from the Life of Jesus. – М.: , 2012. – 368 с.
     
114. Tobias. Medical Genetics for the MRCOG and Beyond. – М.: , 2014. – 143 с.
     
115. Aaron Spearin. Control of a Plasma Spray Process for the Deposition of YSZ Coatings. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
     
116. European Commission European Commission and Directorate-General for Research and Innovation Director. EU Research for the Environment 2007-2013. – М.: Dictus Publishing, 2013. – 52 с.
     
117. Ketan K. Vaghasia and H.N. Highland. A Molecular Approach For The Toxicity Study of Solvent/ Vapor Exposure. – М.: LAP Lambert Academic Publishing, 2015. – 120 с.
     
118. Ramjegathesh Rajendran and Ebenezar E. G. Plant Products for the Management of Onion Leaf Blight Disease. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
     
119. Sarnav Talukder. Dynamic Planning for the Redevelopment of a Site. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
     
120. Sonu Gandhi. Antibody based biosensor for the detection of opiate drugs. – М.: LAP Lambert Academic Publishing, 2013. – 236 с.
     
121. Anselm Theodos Ngetwa. Commitment to the Common Good. – М.: LAP Lambert Academic Publishing, 2013. – 112 с.
     
122. Andrew Teal. The God-Man. – М.: Scholars' Press, 2013. – 452 с.
     
123. Naraginti Amareswaran. Values for the Future of Humanity. – М.: LAP Lambert Academic Publishing, 2011. – 124 с.
     
124. Man Fang. Utilizing OpenMusic as a Tool for the Analysis of Lutoslawski's Chain2. – М.: LAP Lambert Academic Publishing, 2012. – 188 с.
     
125. Sridhar Thota,Raj Kumar Venisetty and Deepika Ponugoti. Analytical methods for the estimation of DPP-IV inhibitors. – М.: LAP Lambert Academic Publishing, 2014. – 56 с.
     
126. Nagarajan Sripriya. The Toothbrush Dilemma-Which one is the Best?. – М.: LAP Lambert Academic Publishing, 2012. – 52 с.
     
127. Shaimaa Raafat Ali,Manal Mostafa and Zainab Elsayed. Nurses’ knowledge / practice for the patients undergoing hemodialysis. – М.: LAP Lambert Academic Publishing, 2014. – 116 с.
     
128. Satyakesavarao Dronamraju. Quest Motif in the Novels of Evelyn Waugh. – М.: LAP Lambert Academic Publishing, 2012. – 132 с.
     
129. Tomasz Bold. Common Data Acquisition System for the ZEUS Luminosity Monitor. – М.: LAP Lambert Academic Publishing, 2010. – 96 с.
     
130. Adugna Lake. Willingness To Pay For The Conservation And Rehabilitation Of Bamboo. – М.: LAP Lambert Academic Publishing, 2014. – 124 с.
     
131. Antti Lento. Policy Rules for the ECB. – М.: LAP Lambert Academic Publishing, 2014. – 88 с.
     
132. Jaskaran Singh Dhillon and Madhur Joshi Sharma. Analysis and Performance of Mutual Funds. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
     
133. Eric K. H. Fok. A Quantitative Research of the Common Good in Strategic Management. – М.: LAP Lambert Academic Publishing, 2013. – 116 с.
     
134. Mallik Akram Hossain. Sanitation for the Urban Poor in Bangladesh Cities. – М.: LAP Lambert Academic Publishing, 2009. – 300 с.
     
135. Rituparna Guha. The Waste Basket. – М.: LAP Lambert Academic Publishing, 2014. – 64 с.
     
136. Larry Stettner. Cooking for the Common Good. – М.: , 2015. – 204 с.
     
137. Chen Xianchun. Graded Readers for Chinese Language Learners (Folktales): The Old Man under the Moon /Адаптированная книга для чтения (Народные сказки) "Старик под луной". – М.: , 2016. –  с.
     
138. Melville H. The Confidence-Man. His Masquerade. – М.: T8RUGRAM, 2018. – 368 с.
     
139. M. Shelley. The Last Man. – М.: T8RUGRAM, 2018. – 490 с.
     
140. Math Workout for the GRE. – М.: , . –  с.
     

Лучшие результаты

Дополнительные результаты

1. Займы для корпораций: back to the Russia. Т. Мартынова, "Банковское обозрение", № 11, ноябрь 2007.
2. Опыт внедрения Siebel CRM в "Ингосстрах". В. Великанов, "Консультант", № 17, сентябрь 2007.
3. Клиентоориентированный подход и стратегия CRM как основы поддержки и развития продаж страховой компании. А.Ю. Шварев, "Организация продаж страховых продуктов", № 5, сентябрь-октябрь 2007.
4. Фронтовые процессы в идеальном CRM. А.В. Павлов, "Организация продаж банковских продуктов", № 3, III квартал 2007.
5. CRM в банках - большие резервы скрыты в простых решениях. Е.В. Борисенко, Б.М. Шлаин, "Организация продаж банковских продуктов", № 2, II квартал 2007.
6. АБС и CRM: не борьба, а сотрудничество. Ю. Амириди, "БДМ. Банки и деловой мир", № 1, январь 2007.
7. CRM для корпоративного банкинга. А.В. Павлов, "Банковское кредитование", № 1, январь-февраль 2007.
8. CRM-системы в российских банках. А. Павлов, "Банковское дело в Москве", № 12, декабрь 2006.
9. Ставка делается на CRM-технологию и новые банковские продукты. Е.Е. Смирнов, "Управление в кредитной организации", № 4, июль-август 2006.
10. CRM - управление клиентскими отношениями благодаря интернет-инструментам. Н.Н. Ермошкин, А. Тарасов, "Банковский ритейл", № 3, III квартал 2006.
11. Медлить с внедрением CRM не стоит. интервью с С. Смирновым, партнером консалтинговой компании Expert-Group. О. Сизова, "Консультант", № 11, июнь 2006.
12. Применение CRM-систем и их элементов в сall-центрах банков. В. Фрейнкман, М. Буданова, "Банковское дело в Москве", № 5, май 2006.
13. CRM - клиентский подход в коммерческих банках. А. Байбурина, "Банковское дело в Москве", № 5, май 2006.
14. CRM-форум "Клиент банка - больше, чем клиент". Е.Е. Смирнов, "Расчеты и операционная работа в коммерческом банке", № 5, май 2006.
15. Внедрение call-центров и CRM-решений - новый этап в развитии бизнеса. интервью с К. Кишинским, вице-президентом FrontRange Solutions по центрам обработки вызовов и Д. Барышевым, директором по продажам FrontRange Solutions в России и СНГ. Л. Беккер, "Банковское дело в Москве", № 4, апрель 2006.
16. Развитие профессионализма менеджеров по рекламе: CRM в действии. Е. Будай, Е. Моргунов, "Управление персоналом", № 4, февраль 2006.
17. Политика и управляющий комитет CRM-проекта. А. Павлов, "Банковское дело в Москве", № 1, январь 2006.
18. Риски внедрения CRM в банках. А. Палевич, "Банковское дело в Москве", № 1, январь 2006.
19. Пять признаков правильного CRM-подрядчика. А. Павлов, "Банковское дело в Москве", № 11, ноябрь 2005.
20. CRM - технологии становятся жизненной потребностью. И.Е. Смирнов, "Расчеты и операционная работа в коммерческом банке", № 11, ноябрь 2005.
21. CRM-системы в банковском бизнесе. В. Галь, "Финансовая газета", № 43, 44, октябрь, ноябрь, 2005.
22. CRM в банке - это реальность. "Банковское дело в Москве", № 9, сентябрь 2005.
23. Роль CRM-систем в повышении эффективности бизнеса. А. Маляревский, "Финансовая газета", № 33, август 2005.
24. Состояние CRM в российских банках. А. Павлов, "Банковское дело в Москве", № 8, август 2005.
25. CRM-стратегия как "Раз-два-три". А. Павлов, "Банковское дело в Москве", № 7, июль 2005.
26. CRM и информационная безопасность. А. Школьников, "Банковское дело в Москве", № 5, май 2005.
27. Как в детском пазле. интервью с И. Смелянским, директором московского офиса компании The Boston Consulting Group. М. Тальская, "БДМ. Банки и деловой мир", N 3, март 2012 г.
28. CRM: формирование клиентской лояльности в банках. М. Бар-Бирюкова, "Финансовая газета", N 24, июнь 2011 г.
29. Мы можем управлять собственными мыслями. интервью с С. Харитоновым, врачом-психотерапевтом, психиатором, кандидатом медицинских наук, старшим научным сотрудником Московского НИИ психиатрии Росздрава РФ, членом-корреспондентом Международной академии наук. МАНЭБ, членом Британского общества когнитивных и поведенческих психотерапевтов. Membership British Association for Behavioural & Cognitive Psychoterapies / BABCP. Ф. Кульпин, "Управление персоналом", N 8, апрель 2011 г.
30. Внедрение CRM-системы: анализ российской практики. А. Замыслов, "Финансовая газета", N 45, ноябрь 2010 г.
31. Клиентская служба и CRM-система ресторана в состоянии эффективно управлять "воронкой продаж". Е. Петренко, "Управление персоналом", N 20, октябрь 2010 г.
32. Back side of the moon, или темная сторона поведения персонала. интервью с Н. Русаковой, директором по персоналу ОАО "Хлебпром", А. Сукачёвым, директором "Торговой компании АС", Н. Харитоновой, руководителем службы персонала тверской компании ЗАО "ДКС". А. Колесникова, Т. Тюрина, С.  Машарипов, "Управление персоналом", N 16, август 2010 г.
33. Неравная дуэль: ежедневник или CRM?. Е. Астапенко, Н. Рахманкулова, "Бухгалтерия и банки", N 8, август 2010 г.
34. CRM-Системы: контроль работы менеджеров по продажам. С. Гара, "Финансовая газета. Региональный выпуск", N 21, май 2010 г.
35. Зачетная реструктуризация долга: институт DEBT-FOR-EQUITY SWAP в России". интервью с М. Григорьевым, старшим юристом корпоративной практики юридической фирмы "Вегас-Лекс". О. Бодрягина, "эж-ЮРИСТ", № 3, январь 2010.
36. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
37. Проблемы внедрения и использования CRM-технологии в страховых компаниях. Г.Б. Ермолаев, "Организация продаж страховых продуктов", № 4, июль-август 2009.
38. Новая упрощенная процедура рассмотрения мелких исков в Евросоюзе - the european small claims procedure. escp. Н.В. Сивак, "Законодательство", № 2, февраль 2009.
39. CRM - инструмент управления взаимоотношениями государства с гражданами. А. Драчук, "Финансовая газета. Региональный выпуск", № 37, сентябрь 2008.
40. Управление проектами при подборе персонала. PM for HR. Е. Кривов, "Кадровик. Рекрутинг для кадровика", № 9, сентябрь 2008.
41. Легкое CRM-решение для банков. А. Манин, "БДМ. Банки и деловой мир", № 9, сентябрь 2008.
42. Внедрение CRM-системы в сфере кредитования физических лиц. В. Белан, "Финансовая газета. Региональный выпуск", № 14, апрель 2008.
43. Опираясь на эффективные CRM-системы. И.Е. Смирнов, "Банковский ритейл", № 1, I квартал 2008.