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Payment Card Industry Data Security Standard Handbook. – М.: Wiley, 2009. – 224 с. Peter Raulerson, Jean-Claude Malraison, Antoine Leboyer. Building Routes to Customers: Proven Strategies for Profitable Growth. – М.: , 2009. – 194 с. Lynette Ryals. Managing Customers Profitably. – М.: , 2009. – 384 с. Richard F. Larkin. Wiley Not-for-Profit GAAP 2009: Interpretation and Application of Generally Accepted Accounting Principles (Wiley Not for Profit Gaap). – М.: , 2009. – 528 с. United States Government Accountability Office. MEDIA PROGRAMMING: Factors Influencing the Availability of Independent Programming in Television and Radio. – М.: , 2010. – 54 с. United States Government Accountability Office. ENERGY MARKETS: Estimates of the Effects of Mergers and Market Concentration on Wholesale Gasoline Prices. – М.: , 2010. – 72 с. Leonardo Inghilleri, Micah Solomon. 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