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Лучшие результаты

  1. Mary Naylor, Susan Greco. Customer Chemistry: How to Keep the Customers You Want-And Say "Good-Bye" to the Ones You Don't. – М.: , 0. – 0 с.

Дополнительные результаты

  1. Jim Connolly. Teamwork: Recipe to Your Business Success: Don't Let Your Competition Get the Jump on Your Productivity, Creativity and Innovation (Volume 1). – М.: , 2012. – 102 с.
  2. Alan Fairweather. How to Make Sales When you Don't Like Selling. – М.: , 2012. – 160 с.
  3. Michael Canet JD LLM. Surviving The Perfect Storm: How To Create A Financial Plan That will Withstand Any Crisis. – М.: , 2012. – 152 с.
  4. Martin Fridson, Martin S. Fridson. How to be a Billionaire: Proven Strategies from the Titans of Wealth. – М.: , 0. – 0 с.
  5. Thomas Lundqvist. Law of sales - how to get the customer to buy. – М.: , 2012. – 146 с.
  6. Kaare Pedersen. Internet Traffic Generation: Without Traffic You Don't Have A Business!. – М.: , 2012. – 92 с.
  7. Peter B. Kyne, Alan Axelrod. The Go-Getter: A Story That Tells You How To Be One. – М.: Times Books, 2003. – 96 с.
  8. Lisa Rogak. The 100 Best Businesses to Start When You Don't Want to Work Hard Anymore. – М.: , 0. – 0 с.
  9. Linda Babcock, Sara Laschever. Women Don't Ask: Negotiation and the Gender Divide. – М.: , 0. – 0 с.
  10. Don Fredrick. What You Don't Know About Economics Can Hurt You. – М.: , 0. – 0 с.
  11. Lucy Gill. How to Work With Just About Anyone: A 3-Step Solution for Getting Difficult People to Change. – М.: , 0. – 0 с.
  12. Roz Usheroff, Roz Usheroff. Customize Your Career: How to Develop a Winning Strategy to Move Up, Move Ahead, or Move On. – М.: , 0. – 0 с.
  13. Don Aslett. How to Be # One With Your Boss: How to Keep Your Job Longer and Enjoy It More. – М.: , 0. – 0 с.
  14. Robert V. Gerard. The Corporate Mule: Don't Give Up Your Soul for the Company Goal : A Novel. – М.: , 0. – 0 с.
  15. Ann McGee-Cooper, Duane Trammell, Barbara Lau. You Don't Have to Go Home from Work Exhausted!: A Program to Bring Joy, Energy, and Balance to Your Life. – М.: , 0. – 0 с.
  16. Joanna Nicholson. Dressing Smart for Women: 101 Mistakes You Can't Afford to Make... and How to Avoid Them. – М.: Impact Publications, 2003. – 148 с.
  17. Dana May Casperson. Power Etiquette: What You Don't Know Can Kill Your Career. – М.: , 0. – 0 с.
  18. Peg Pickering, Jonathan How to Make the Most of Your Workday Clark. How to Make the Most of Your Workday. – М.: , 0. – 0 с.
  19. Ellen Kaye. Maximize Your Presentation Skills: How to Speak, Look and Act on Your Way to the Top. – М.: Prima Lifestyles, 2002. – 256 с.
  20. Richard H. Beatty, Richard H. Beatty. How to Write a Resume if You Didn't Go to College. – М.: , 0. – 0 с.
  21. Katherine Noyes Campbell. The (Help!) I-Don't-Have-Enough-Time Guide to Volunteer Management. – М.: Energize, 2004. – 121 с.
  22. Valerie Young. Finding Your True Calling: The Handbook for People Who Still Don't Know What They Want to be When They Grow Up But Can't Wait to Find Out. – М.: , 0. – 0 с.
  23. Bob Pike, Lynn Solem, Dave Arch. One-on-One Training : How to Effectively Train One Person at a Time. – М.: , 0. – 0 с.
  24. John Anselmi, the Staff of the Yale Daily News. YALE DAILY NEWS GUIDE TO INTERNSHIPS 2000. – М.: , 0. – 0 с.
  25. Sandra Stoodley. How to Create a Business on Low Income: That Runs With or Without You (Strategies for Success (Ideabank)). – М.: , 0. – 0 с.
  26. Priscilla Salant, Don A. Dillman. How to Conduct Your Own Survey. – М.: , 0. – 0 с.
  27. Stanley A. Brown, Moosha Gulycz. Performance-Driven CRM: How to Make Your Customer Relationship Management Vision a Reality. – М.: John Wiley and Sons, Ltd, 2002. – 320 с.
  28. Peter Vervest, Al Dunn. How to Win Customers in the Digital World: Total Action or Fatal Inaction. – М.: , 0. – 0 с.
  29. Richard Carlson. Don't Sweat the Small Stuff with Your Family : Simple Ways to Keep Daily Responsibilities and Household Chaos from Taking Over Your Life (Don't Sweat the Small Stuff Series). – М.: , 0. – 0 с.
  30. Janet Ruhl. Janet Ruhl's Answers for Computer Contractors: How to Get the Highest Rates and the Fairest Deals from Consulting Firms, Agencies, and Clients. – М.: , 0. – 0 с.
  31. Carol Kleiman. Winning the Job Game: The New Rules for Finding and Keeping the Job You Want. – М.: Wiley, 2002. – 304 с.
  32. David E. Rye. 25 Stupid Mistakes You Don't Want to Make in the Stock Market. – М.: , 0. – 0 с.
  33. Sheila Peters. You Don't Have to Be a Bag Lady!: A Humorous Survival Guide for the Reluctant Investor. – М.: , 0. – 0 с.
  34. Bryan Wittenmyer. Perpetual Income: How-to Generate Cash Flow from Low-End House Investments. – М.: , 0. – 0 с.
  35. Thomas K. Wentz, Sally Francis. Transformational Change: How to Transform Mass Production Thinking to Meet the Challenge of Mass Customization. – М.: , 0. – 0 с.
  36. Gary A. Crow. The Frustration Factor: How to Manage People Who Drive You Up the Wall. – М.: , 0. – 0 с.
  37. Karen Pryor. Don't Shoot the Dog! The New Art of Teaching and Training. – М.: Bantam, 1999. – 224 с.
  38. Jeffrey J. Fox. How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients. – М.: Hyperion, 2000. – 192 с.
  39. Michael Leboeuf. How to Win Customers and Keep Them for Life: Revised and Updated for the Digital Age. – М.: , 0. – 0 с.
  40. Jill Griffin. Customer Loyalty: How to Earn It, How to Keep It. – М.: Jossey-Bass, 2002. – 272 с.
  41. Doug Malouf. How to KISS and Keep Your Customers. – М.: , 0. – 0 с.
  42. Mary Naylor, Susan Greco. Customer Chemistry: How to Keep the Customers You Want-And Say "Good-Bye" to the Ones You Don't. – М.: , 0. – 0 с.
  43. William B. Martin. Crisp: Quality Customer Service, Fourth Edition: How to Win with the Customer. – М.: Crisp Learning, 2000. – 120 с.
  44. Harry Washburn, Kim Wallace. Why People Don't Buy Things: Five Proven Steps to Connect with Your Customers and Dramatically Increase Your Sales. – М.: , 0. – 0 с.
  45. Ian H. Gordon. Relationship Marketing : New Strategies, Techniques and Technologies to Win the Customers You Want and Keep Them Forever. – М.: John Wiley and Sons, Ltd, 1998. – 336 с.
  46. The One Club, Kevin Swanepoel. One Show Interactive Vol V: Advertising's Best Interactive And New Media. – М.: , 0. – 0 с.
  47. Jean Sherman Chatzky. You Don't Have to Be Rich: Comfort, Happiness, and Financial Security on Your Own Terms. – М.: , 0. – 0 с.
  48. Robert T. Kiyosaki. If You Want to Be Rich & Happy Don't Go to School: Ensuring Lifetime Security for Yourself and Your Children. – М.: Aslan Publishing, 1993. – 278 с.
  49. Wade Dokken. New Century, New Deal: How To Turn Your Wages Into Wealth Through Social Security Choice. – М.: , 0. – 0 с.
  50. William M. Shernoff. Fight Back and Win: How to Get Hmo and Health Insurance to Pay Up. – М.: Boardroom Books, 1999. – 132 с.
  51. Don Lapre. How to Buy a House Without Qualifying. – М.: , 0. – 0 с.
  52. Karen Ann Rolcik, Mark Warda, Karen Rolcik, Mark How to Form a Corporation in Florida Warda. How to Form a Corporation in Ohio (Legal Survival Guides). – М.: , 0. – 0 с.
  53. Richard Dowis. The Lost Art of the Great Speech: How to Write One--How to Deliver It. – М.: , 0. – 0 с.
  54. Paul Bergman, Sara J. Berman-Barrett, Lisa Guerin. Represent Yourself in Court: How to Prepare and Try a Winning Case (Represent Yourself in Court, 4th Ed). – М.: , 0. – 0 с.
  55. Matt Haig. If You're So Brilliant...How Come You Don't Have an E-Strategy?: The Essential Guide to Online Business (If You're So Brilliant). – М.: , 0. – 0 с.
  56. Bob Kitchen. It's Your First Year Teaching... But You Don't Have to Act Like It. – М.: , 2003. – 0 с.
  57. Tom Borg. Making Service Count: How To Deliver Outstanding Customer Service And Make Your Small Business More Profitable. – М.: , 2004. – 0 с.
  58. Richard H. Axelrod. You Don't Have to Do It Alone : How to Involve Others to Get Things Done. – М.: , 2004. – 0 с.
  59. Adrian Slywotzky, Richard Wise and Karl Weber. How to Grow When Markets Don't. – М.: Warner Business Books, 2004. – 352 с.
  60. How to Start a Freight Brokerage Business: Your Step-By-Step Guide to Success. – М.: , 2004. – 0 с.
  61. John Hoover. The Art of Constructive Confrontation : How to Achieve More Accountability with Less Conflict. – М.: , 2005. – 0 с.
  62. Phil Rosenberg. Don't Walk by Something Wrong! : Learning About Life, Business and Public Service from "The HR Doctor". – М.: , 2004. – 0 с.
  63. The One Club. The One Show Interactive Vol. VI (with DVD) : Advertising's Best Interactive & New Media (One Show Interactive: Advertising's Best Interactive & New Media). – М.: , 2004. – 0 с.
  64. Anne Hart. How to Make Money Selling Facts. – М.: , 2003. – 0 с.
  65. The One Club. The One Show Annual V24 (One Show). – М.: , 2003. – 548 с.
  66. The One Club. The One Show Vol. 25 : Advertising's Best Print, Design, Radio and TV (One Show). – М.: , 2004. – 555 с.
  67. Andrew Griffiths. 101 Ways to Really Satisfy Your Customers: How to Keep Your Customers and Attract New Ones (101 . . . Series). – М.: , 2007. – 256 с.
  68. Chris Goodall. How to Live a Low-Carbon Life: The Individuals Guide to Stopping Climate Change. – М.: , 2007. – 326 с.
  69. Jeswald W. Salacuse. Leading Leaders: How to Manage Smart, Talented, Rich, And Powerful People. – М.: , 2005. – 218 с.
  70. Delia Passi. Winning the Toughest Customer: The Essential Guide to Selling to Women. – М.: , 2006. – 176 с.
  71. From the editors of Kiplingers Personal Finance Magazine. Financing College: How Much You'll Really Have to Pay and How to Get the Money (Financing College). – М.: , 2005. – 336 с.
  72. Richard Koch. The 80/20 Individual: How to Build on the 20% of What You do Best. – М.: , 2005. – 256 с.
  73. Ronald M. Shapiro, Mark A. Jankowski, James Dale. Bullies, Tyrants, and Impossible People: How to Beat Them Without Joining Them. – М.: , 2005. – 288 с.
  74. David L Hancock. Guerrilla Marketing for Mortgage Brokers: How to Steal Customers From Your Competition. – М.: , 2004. – 208 с.
  75. The One Club. One Show, Volume 29: Advertising's Best Print, Radio, Television and Innovative Media (One Show). – М.: , 2008. – 408 с.
  76. Adam Hartung. Create Marketplace Disruption: How to Stay Ahead of the Competition. – М.: , 2008. – 256 с.
  77. Ronald T. Wilcox. Whatever Happened to Thrift?: Why Americans Don't Save and What to Do about It. – М.: , 2008. – 176 с.
  78. Henrik Anderson and Thomas Ritter. Inside the Customer Universe: How to Build Unique Customer Insight for Profitable Growth and Market Leadership. – М.: John Wiley and Sons, Ltd, 2008. – 294 с.
  79. Yvonne Brooks. Financial Warfare: How To Fight and Win. – М.: , 2008. – 216 с.
  80. Abaete de Azevedo, Ricardo Pomeranz. Customer Obsession: How to Acquire, Retain, and Grow Customers in the New Age of Relationship Marketing. – М.: , 2008. – 240 с.
  81. Lee J. Colan. Engaging the Hearts and Minds of All Your Employees: How to Ignite Passionate Performance for Better Business Results. – М.: , 2008. – 204 с.
  82. The Transition Network, Gail Rentsch. Smart Women Don't Retire -- They Break Free: From Working Full-Time to Living Full-Time. – М.: , 2008. – 272 с.
  83. Kelly A. Tyler. Secrets of Seasoned Professionals: They Learned the Hard Way so You Don't Have To. – М.: , 2008. – 146 с.
  84. Gregory Hartley, Maryann Karinch. Get People to Do What You Want: How to Use Body Language and Words to Attract People You Like and Avoid the Ones You Don't. – М.: , 2008. – 288 с.
  85. Sampson Dorkunor. How To Discover Your Spiritual Gifts: Knowing and Operating at Your Best Capacity. – М.: , 2008. – 108 с.
  86. Lance Jepsen. Internet Marketing-Profits That Lie Hidden In Your Website: How To Triple Your Web Sales In 25 Days. – М.: , 2008. – 184 с.
  87. Nancy Friedman. How to Get Your Customers Swearing by You, Not at You. – М.: , 2008. – 154 с.
  88. Wendy Gelberg. The Successful Introvert: How to Enhance Your Job Search and Advance Your Career. – М.: , 2008. – 108 с.
  89. James Merritt. How to Be a Winner and Influence Anybody. – М.: , 2008. – 148 с.
  90. James Merritt. How to Be a Winner and Influence Anybody. – М.: , 2008. – 148 с.
  91. Mike Harris. Find Your Lightbulb: How to make millions from apparently impossible ideas. – М.: , 2008. – 272 с.
  92. Simon Hazeldine, Chris J Norton. Bare Knuckle Customer Service: how to deliver a knockout customer experience and hammer the competition. – М.: , 2008. – 176 с.
  93. Laura DeCarlo and Susan Guarneri. Job Search Bloopers: Every Mistake You Can Make on the Road to Career Suicide...and How to Avoid Them. – М.: , 2008. – 256 с.
  94. Marc Lockley. How to Pay Less for More - The consumer's guide to negotiating the best deals - whatever you're buying. – М.: , 2008. – 218 с.
  95. Stuart M. Friedman. Break Free From Job Jail: 8 Proven Steps to Freedom...and You Don't Have to Quit Your Job!. – М.: , 2009. – 216 с.
  96. Richard Goldhawk. Rookie's Guide to Profitable List Building: Learn How to Build an Effective Opt-In List for Profitable Internet Marketing. – М.: , 2009. – 116 с.
  97. Rob Yeung. How to Succeed at Interviews. – М.: How to Books, 2008. – 224 с.
  98. Robin Pharo. You Don't Have to Wear Hemp Underwear. – М.: , 2010. – 210 с.
  99. Beth Ritchie. Forex Trading Wealth For Beginners: How To Become A Successful Forex Trader. – М.: , 2010. – 108 с.
  100. Leslie N. Masonson. Buy--DON'T Hold: Investing with ETFs Using Relative Strength to Increase Returns with Less Risk. – М.: , 2010. – 240 с.
  101. Graham Woodward. How to Start a Business as a Private Tutor. Set up a tutoring business from home. Learn the secrets of success from years of experience in tuition from ... and sample adverts. (Skills Training Course). – М.: , 2010. – 150 с.
  102. Dr. Marc Kossmann, Charlie Seymour Jr. Hey You... Don't Stand Out - Get Out: The PersonalSuccess Marketing 40/20/40 System To Rescue The Highly-Trained Professional. – М.: , 2010. – 210 с.
  103. Karen Hoffman, Shera Dalin. The Art of Barter: How to Trade for Almost Anything. – М.: , 2010. – 240 с.
  104. Brently Clemantin. How To Start A Successful Online Business Even If You Have A Limited Budget & Have No Experience!: Secrets To Making Your Dream Of Owning A Business A ... It At A Very Low Cost Revealed (Volume 1). – М.: , 2010. – 122 с.
  105. Bethany Mooradian. I Got Scammed So You Don't Have To!: How to Find Legitimate Work at Home and Random Jobs in a Scamming Economy. – М.: , 2010. – 220 с.
  106. Greg Mason. How To Make Money with Real Estate. – М.: , 2010. – 34 с.
  107. Brently Clemantin. How To Get A Constant Stream Of Mortgage Leads & Clients Even If You're Clueless About Marketing!: Secrets To Getting A Steady Stream Of Mortgage Leads No Matter The Season Revealed! (Volume 1). – М.: , 2010. – 190 с.
  108. Brently Clemantin. Internet Marketing Traffic Secrets For The Budding Online Entrepreneur!: How To Get MASSIVE Amounts Of Targeted Traffic Even If You Don't Know What You Are Doing! (Volume 1). – М.: , 2010. – 162 с.
  109. Brently Clemantin. How To Use Podcasting As A Marketing Tool That Can Increase Your Profits And Get You New Customers!: Secrets To Making Podcasts Work For Your Business, ... The Tools You Will Need To Begin! (Volume 1). – М.: , 2010. – 118 с.
  110. The Editors of Geekpreneur. Internet Marketing Hype: 40 Online Money Making Myths that Kill Success (and How to Beat Them). – М.: , 2011. – 370 с.
  111. Kevin T Ryan. The Underground Handbook of Online Marketing Secrets: How to Make Sure Your Next Customer Finds YOU First!. – М.: , 2011. – 76 с.
  112. Charles De Wolf. How to Sound Intelligent in Japanese: A Vocabulary Builder. – М.: Kodansha, 2002. – 160 с.
  113. Club Penguin: Party Time, All the Time!. – М.: , 2011. – 64 с.
  114. Jeff Crume. Inside Internet Security: What Hackers Don't Want You To Know. – М.: , 0. – 0 с.
  115. Joel Bauer. How to Persuade People Who Don?t Want to be Persuaded. – М.: , 2004. – 256 с.
  116. Harvey Blatt. America?s Food – What You Don?t Know About What You Eat. – М.: , 2011. – 384 с.
  117. Ronald T Wilcox. Whatever Happened to Thrift – Why Americans Don?t Save and What to Do about It. – М.: , 2009. – 176 с.
  118. The Culinary Institute of America. How to Plan Your Career in Food. – М.: , 2006. – 224 с.
  119. Therese Huston. Teaching What You Don?t Know. – М.: , 2009. – 330 с.
  120. Latitude Hooks And Azimuth Rings: How To Build And Use 18 Traditional Navigational Instruments. – М.: , 1994. – 176 с.
  121. Super Service: Seven Keys To Delivering Great Customer Service...Even When You Don'T Feel Like It!...Even When They Don'T Deserve It!, Completely Revised And Expanded. – М.: , 2011. – 240 с.
  122. The Pursuit Of Perfect: How To Stop Chasing Perfection And Start Living A Richer, Happier Life. – М.: , 2011. – 272 с.
  123. Engaging The Hearts And Minds Of All Your Employees: How To Ignite Passionate Performance For Better Business Results. – М.: , 2011. – 204 с.
  124. How To Make Money With Youtube: Earn Cash, Market Yourself, Reach Your Customers, And Grow Your Business On The World'S Most Popular Video-Sharing Site. – М.: , 2011. – 240 с.
  125. Where The Jobs Are Now: The Fastest-Growing Industries And How To Break Into Them. – М.: , 2011. – 288 с.
  126. Service Innovation: How To Go From Customer Needs To Breakthrough Services. – М.: , 2011. – 304 с.
  127. Managing Your Manager: How To Get Ahead With Any Type Of Boss. – М.: , 2011. – 256 с.
  128. Axelrod. You Don'T Have To Do It Alone - How To Involve Others To Get Things Done. – М.: , 2011. – 0 с.
  129. Chicken Soup For The Couple's Soul: Stories to Fill Your Life with Love, Joy and Gratitude. – М.: Vermillion, 1999. – 384 с.
  130. Christian Siriano, Rennie Dyball. Fierce Style: How to Be Your Most Fabulous Self. – М.: Grand Central Publishing, 2009. – 256 с.
  131. Huston Therese. Teaching What You Don't Know. – М.: Harvard University Press, 2012. – 320 с.
  132. Mark Ellwood. Bargain Fever: How to Shop in a Discounted World. – М.: Portfolio Hardcover, 2013. – 280 с.
  133. How to be a Good Wife. – М.: Bodleian Library, 2008. – 92 с.
  134. Anne Berest, Audrey Diwan, Caroline de Maigret, Sophie Mas. How To Be Parisian: Wherever You Are. – М.: Ebury Press, 2014. – 272 с.
  135. Janey Fraser, Sophie King. How to Write Romantic Fiction. – М.: How to Books, 2014. – 208 с.
  136. Fatemeh Behabadi. How to be a successful language learner. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
  137. S. Inbasekaran. Retention Of Information Technology Employees. – М.: LAP Lambert Academic Publishing, 2012. – 160 с.
  138. Dr. Kunjal Sinha. Life Insurance Industry - A Service Quality Perspective. – М.: LAP Lambert Academic Publishing, 2011. – 288 с.
  139. Hooman Abadi. Employee Retention. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
  140. How to be a Good Husband. – М.: , . –  с.

Лучшие результаты

Ничего не найдено

Дополнительные результаты

  1. Займы для корпораций: back to the Russia. Т. Мартынова, "Банковское обозрение", № 11, ноябрь 2007.
  2. Изменения в практике защиты товарных знаков, лицензирования и передачи прав в связи с вступлением в силу IV части Гражданского кодекса РФ. T.B. Петрова, "Закон", № 10, октябрь 2007.
  3. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
  4. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
  5. Бюджетирование страховой компании на базе Oracle Enterprise Planning and Budgeting. Д.В. Лесоводский, "Финансовый менеджмент в страховой компании", № 3, III квартал 2006.
  6. Модели местного самоуправления: перспективы и проблемы формирования в Республике Казахстан. А.Н. Сагиндыкова, Л.T. Жанузакова, "Журнал российского права", № 7, июль 2005.
  7. Об уплате страховых взносов в Пенсионный фонд Российской Федерации. T.А. Трапезникова, А.Н. Саксонова, "Налоговый вестник", № 11, ноябрь 2004.
  8. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
  9. Как в детском пазле. интервью с И. Смелянским, директором московского офиса компании The Boston Consulting Group. М. Тальская, "БДМ. Банки и деловой мир", N 3, март 2012 г.
  10. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
  11. Ужин в темноте в стиле Малевича и Новый год в Хаммере". Что может выть лучше?". интервью с Н. Саниной, индивидуальным предпринимателем и креативным директором компании "San and stars". М. Сипатова, "Арсенал предпринимателя", N 12, декабрь 2011 г.
  12. Счет 97 - to be or not to be. Реквием. А.В. Анищенко, "Актуальные вопросы бухгалтерского учета и налогообложения", N 23, декабрь 2011 г.
  13. На пути к новому стандарту в торговом финансировании. интервью с А.  Кастерманом, руководителем Trade and Supply Chain, SWIFT, сопредседателем рабочей группы ICC-BPO. Э. Шакирова, "Международные банковские операции", N 4, октябрь-декабрь 2011 г.
  14. Зомбирование банков, или Too-big-to-fail problem. Г.Б. Петров, "Управление в кредитной организации", N 2, март-апрель 2011 г.
  15. Back side of the moon, или темная сторона поведения персонала. интервью с Н. Русаковой, директором по персоналу ОАО "Хлебпром", А. Сукачёвым, директором "Торговой компании АС", Н. Харитоновой, руководителем службы персонала тверской компании ЗАО "ДКС". А. Колесникова, Т. Тюрина, С.  Машарипов, "Управление персоналом", N 16, август 2010 г.
  16. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
  17. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
  18. Новая упрощенная процедура рассмотрения мелких исков в Евросоюзе - the european small claims procedure. escp. Н.В. Сивак, "Законодательство", № 2, февраль 2009.
  19. Система управленческой отчетности для руководителей на платформе Oracle Business Intelligence SE One. О. Морозова, "Бухгалтерия и банки", № 4, апрель 2008.
  20. Комментарий к письму Центрального банка РФ от 04.12.2007 № 190-T. "Консультант. Комментарии к документам для бухгалтера", № 4, февраль 2008.

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