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  1. Public House and Beverage Management: Key Principles and Issues. – М.: , 0. – 0 с.
  2. Chris Thomas. Employee Management and Customer Service in the Retail Industry. – М.: , 2005. – 0 с.
  3. Chris Thomas. Employee Management and Customer Service in the Retail Industry. – М.: , 2005. – 208 с.
  4. Zehad Yeasin,Azizul Hassan and Rashed Azim. Motivational Factors and Retail Employees. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.

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  1. Patrick Anthony, Haripuram Venkateshwarlu. Customer Relationship Management: A Dyadic Exploration in Select Banks. – М.: , 2012. – 284 с.
  2. Fred D. Wilshusen, Carina Y. Enhada, Cheri Turnage Gatlin, American Bar Association Forum on the Construction Industry. Fundamentals of Construction Law. – М.: , 0. – 0 с.
  3. Brooke Larson, Brooke Colonialism and Agrarian Transformation in Bolivia Larson. Cochabamba, 1550-1900: Colonialism and Agrarian Transformation in Bolivia. – М.: , 0. – 0 с.
  4. Ernest Aryeetey, Julius Court, Machiko Nissanke, Beatrice Weder, International Conference "Asia and Africa in the Global Economy. Asia and Africa in the Global Economy. – М.: , 0. – 0 с.
  5. M. Fogiel, Staff of Rea, Research and Education Association, Research, The Staff of Education Association. Microeconomics Super Review. – М.: , 0. – 0 с.
  6. Matthias Holweg, Frits K. Pil. The Second Century: Reconnecting Customer and Value Chain through Build-to-Order; Moving beyond Mass and Lean Production in the Auto Industry. – М.: , 0. – 0 с.
  7. Shelly Field. Career Opportunities in the Music Industry (CAREER OPPORTUNITIES IN THE MUSIC INDUSTRY). – М.: , 0. – 0 с.
  8. Bo Carlsson. Technological Systems in the Bio Industries: An International Study (Economics of Science, Technology and Innovation, Vol 26). – М.: , 0. – 0 с.
  9. Bruce W. Morgan. Strategy and Enterprise Value in the Relationship Economy. – М.: , 0. – 0 с.
  10. Robert Mitchell Stern, Ga.) World Services Congress 1999 Atlanta. Services in the International Economy (Studies in International Economics). – М.: , 0. – 0 с.
  11. Jan Mazurek, Nicholas A. Ashford. Making Microchips: Policy, Globalization, and Economic Restructuring in the Semiconductor Industry (Urban and Industrial Environments). – М.: , 0. – 0 с.
  12. Mike Parnwell, Raymond L. Bryant, Michael J. G. Parnwell, Association of South-East Asian Studies in the United Kingdom. Environmental Change in South-East Asia: People, Politics and Sustainable Development (Global Environmental Change Series). – М.: , 0. – 0 с.
  13. Yannis V. Avgerinos. Regulating and Supervising Investment Services in the European Union. – М.: , 0. – 0 с.
  14. Lisa M. Sciulli. Innovations in the Retail Banking Industry: The Impact of Organizational Structure and Environment on the Adoption Process. – М.: Routledge, 0. – 250 с.
  15. United States Custom Service. Importing Into the United States:. – М.: , 0. – 0 с.
  16. William Cannell, Ben Dankbaar, European Commission. Technology Management and Public Policy in the European Union. – М.: , 0. – 0 с.
  17. John C. Crotts, Dimitrios Buhalis, Roger March. Global Alliances in Tourism and Hospitality Management. – М.: , 0. – 0 с.
  18. Kim D. Ward. Decisions Without Mistakes: Common Sense Decision-Making Strategies for Today's Managers and Leaders. – М.: , 0. – 0 с.
  19. Jens O. Riis, Riitta Smeds, Rik Van Landeghem, Ifip Tc5, Wg 5.7 Special Interest Group on Integrated Production Manage, European Group of University Teachers for Industrial Management. Games in Operations Management. – М.: , 0. – 0 с.
  20. Martin Kuhn, Martin C. Kuhn. Managing Innovation in the Minerals Industry. – М.: , 0. – 0 с.
  21. Jonathan Lazar. Managing IT/Community Partnerships in the 21st Century. – М.: , 0. – 0 с.
  22. Joseph S. Nye, William A. Owens, James R. Schlesinger, R. James Woolsey, James A. Lewis, Joseph S., Jr. Nye, James Andrew Lewis, Erin Schlather, Csis Commission on Technology Security in the Twenty-First Century. Computer Exports and National Security: New Tools for a New Century : A Report of the Csis Commission on Technology Security in the 21St-Century (Csis Panel Reports.). – М.: , 0. – 0 с.
  23. Gang Yu. Operations Research in the Airline Industry (International Series in Operations Research & Management Science, 9). – М.: , 0. – 0 с.
  24. Stewart R. Clegg, Australian and Pacific Researchers in Organization Studies. Management and Organization Paradoxes (Advances in Organization Studies, 9). – М.: , 0. – 0 с.
  25. Hal B. Becker. Lip Service : 50 Humorous Stories of the Worst Customer Service in America and Interviews with the 10 Best Companies in the World. – М.: , 0. – 0 с.
  26. David J. Moran, William Brent Felstead. The Modern-Day Service Professional : Succeeding in the Hospitality Industry. – М.: , 0. – 0 с.
  27. Roger D. Blackwell. From Mind to Market : Reinventing the Retail Supply Chain. – М.: , 0. – 0 с.
  28. British Library, Ian Stewart, Alan Gomersall, British Library Science Reference and Information Service Market Rese. Market Research: A Guide to British Library Collections. – М.: , 0. – 0 с.
  29. Mark Wrice. First Steps in a Retail Career. – М.: Palgrave Macmillan, 2002. – 220 с.
  30. Desmond King. Actively Seeking Work?: The Politics of Unemployment and Welfare Policy in the United States and Great Britain. – М.: , 0. – 0 с.
  31. G. David Garson, G. David Information Technology and Computer Applications in Garson. Public Information Technology: Policy and Management Issues. – М.: , 0. – 0 с.
  32. Tim Strangleman. Work Identity at the End of the Line? : Privatisation and Culture Change in the UK Rail Industry. – М.: , 2004. – 0 с.
  33. William C. Johnson. Superior Customer Value in the New Economy: Concepts and Cases, Second Edition. – М.: , 2004. – 0 с.
  34. Office of Management and Budget (U.S.). Budget of the United States Government, Fiscal Year 2004. – М.: , 2003. – 0 с.
  35. Office of Management and Budget (U.S.). Budget of the United States Government, Fiscal Year 2005: Historical Tables (Historical Tables Budget of the United States Government). – М.: , 2004. – 0 с.
  36. World Bank. Household Risk Management And Social Protection In Chile (World Bank Country Study). – М.: , 2004. – 0 с.
  37. Sustaining Biodiversity and Ecosystem Services in Soils and Sediments (SCOPE Series, Vol. 64). – М.: , 2004. – 0 с.
  38. Institute of Management and Administrati. Cost Reduction and Control Best Practices : The Best Ways for a Financial Manager to Save Money (Wiley Best Practices). – М.: , 2005. – 0 с.
  39. KUEMMERLE. Case Studies in International Entrepreneurship: Managing and Financing Ventures in the Global Economy. – М.: , 2004. – 0 с.
  40. JoAnn Haberer. Customer Service In The Information Age: A Common Sense Approach to High-Tech Help (Crisp Fifty-Minute Series). – М.: , 2004. – 0 с.
  41. Donald Sloan. Culinary Taste: Consumer Behaviour in the International Restaurant Sector (Hospitality, Leisure and Tourism). – М.: , 2003. – 0 с.
  42. Chris Thomas. Employee Management and Customer Service in the Retail Industry. – М.: , 2005. – 0 с.
  43. Michael J Boella. Human Resource Management in the Hospitality Industry, Eighth Edition : An Introductory Guide. – М.: , 2005. – 0 с.
  44. Aspatore Books. Insurance Leadership Strategies: Leading CEOs on Assessing Risk and Ensuring Success (Inside the Minds). – М.: , 2005. – 0 с.
  45. Knowledge Management in the Construction Industry : A Socio-Technical Perspective. – М.: , 2004. – 0 с.
  46. Stephen George. Process Improvement and Quality Management in the Retail Industry. – М.: , 2005. – 0 с.
  47. Shelly Field. Career Opportunities in the Music Industry (Career Opportunities in the Music Industry). – М.: , 2004. – 310 с.
  48. Human Resources in the Foodservice Industry: Organizational Behavior Management Approaches. – М.: , 2007. – 207 с.
  49. Dirk Glaesser. Crisis Management in the Tourism Industry, Second Edition. – М.: , 2006. – 352 с.
  50. ASAE & The Center Industry Research. Association Compensation & Benefits Study, 2008-2009 Edition. – М.: , 2008. – 309 с.
  51. ASAE & The Center Industry Research. 2008-2009 Blue Chip Association Executive Compensation & Benefits Study. – М.: , 2008. – 94 с.
  52. Thomas Klier, James Rubenstein. Who Really Made Your Car?: Restructuring and Geographic Change in the Auto Industry. – М.: , 2008. – 425 с.
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  54. Mario Martinez, Bob Hobbi. Building a Customer Service Culture: The Seven ServiceElements of Customer Success (HC). – М.: , 2008. – 124 с.
  55. Jeff Carreira. The Secrets to a Successful Golf School: The teaching professional's guide on how to start and be successful in the golf school business!. – М.: , 2008. – 56 с.
  56. Jennifer Lynes. Motivations for Environmental Commitment in the Airline Industry: A Case Study of Scandinavian Airlines (SAS). – М.: , 2008. – 256 с.
  57. Karen Leland, Keith Bailey. Customer Service In an Instant: 60 Ways to Win Customers and Keep Them Coming Back (In an Instant (Career Press)). – М.: , 2008. – 160 с.
  58. Matthias Kannegiesser. Value Chain Management in the Chemical Industry: Global Value Chain Planning of Commodities (Contributions to Management Science). – М.: , 2008. – 270 с.
  59. Darren Lee-Ross, Conrad Lashley. Entrepreneurship & Small Business Management in the Hospitality Industry. – М.: Elsevier Butterworth-Heinemann, 2009. – 304 с.
  60. Shelly Field. Ferguson Career Coach: Managing Your Career in the Computer Industry. – М.: , 2009. – 288 с.
  61. Sustainability in the Food Industry (Institute of Food Technologists Series). – М.: , 2009. – 280 с.
  62. Michael Boella, Steven Goss-Turner. Human Resource Management in the Hospitality Industry: An Introductory Guide. – М.: Elsevier Butterworth-Heinemann, 2007. – 384 с.
  63. BHUVANES VEERAKUMARAN. SERVICE INNOVATION IN THE HOSPITALITY INDUSTRY: THE EFFECT OF SERVICE INNOVATION AND CUSTOMER CHOICE ON CUSTOMER VALUE IN THE HOSPITALITY INDYSTRY IN MALAYSIA. – М.: , 2010. – 80 с.
  64. Lucia Quaglia. Governing Financial Services in the European Union: Banking, Securities and Post-Trading (Routledge/UACES Contemporary European Studies). – М.: , 2010. – 210 с.
  65. Mark Jolink, Ben Dankbaar. People Management to Stimulate Networking for Innovation: A Study in the Food Industry. – М.: LAP Lambert Academic Publishing, 2010. – 200 с.
  66. Handbook of Research on E-services in the Public Sector: E-government Strategies and Advancements. – М.: , 2010. – 0 с.
  67. V.V. Veverka. Material and Energy Balancing in the Process Industries,7. – М.: , 2010. – 0 с.
  68. O. Fredholm. Loss Prevention and Safety Promotion in the Process Industries. – М.: , 2010. – 1516 с.
  69. GRAHAM FOWLES. Flow, Level and Pressure Measurement in the Water Industry. – М.: , 2010. – 254 с.
  70. Aprodicio A Laquian. The Inclusive City – Infrastructure and Public Services for the Urban Poor in Asia. – М.: , 2007. – 352 с.
  71. TC Barrow. Trade & Empire – The British Customs Service in Colonial America 1660–1775. – М.: , 1974. – 348 с.
  72. CF BENNETT. Bennett: ?conservation? And Management Of Natural Resources In The United States. – М.: , 1983. – 436 с.
  73. National Institute for the Foodservice Industry. Applied Foodservice Sanitation. – М.: , 1988. – 80 с.
  74. Michael H. Hugos. Supply Chain Management in the Retail Industry. – М.: , 2005. – 256 с.
  75. Stephen George. Process Improvement and Quality Management in the Retail Industry. – М.: , 2005. – 256 с.
  76. Chris Thomas. Employee Management and Customer Service in the Retail Industry. – М.: , 2005. – 208 с.
  77. Frank D. Borsenik. The Management of Maintenance and Engineering Systems in the Hospitality Industry. – М.: , 1992. – 608 с.
  78. Institute of Management and Administration (IOMA). Controller?s Report 2001 Yearbook. – М.: , 2001. – 320 с.
  79. Roderick. Finding Jobs in the Securities Industry: In Manage ment Consulting, Investment Banking, and Securitie s Trading. – М.: , 2000. – 256 с.
  80. Tom Powers. Introduction to Management in the Hospitality Industry, Eighth Edition and NRAEF Student Workbook Package. – М.: , 2005. – 0 с.
  81. Institute of Management and Administration (IOMA). Controller?s Report Yearbook. – М.: , 2002. – 320 с.
  82. Edited by Fatemeh Ebtehaj, Bridget Lindley and Martin Richards for the Cambridge Socio-Legal Group. Kinship Matters. – М.: , 2011. – 326 с.
  83. Edited by Jack Beatson and Eltjo Schrage, with the collaboration of Mindy Chen-Wishart, Martin Hogg. Cases, Materials and Texts on Unjustified Enrichment. – М.: , 2011. – 640 с.
  84. Edited by Dagmar Schiek, Lisa Waddington and Mark Bell (with the collaboration of Tufyal Choudhury. Cases, Materials and Text on National, Supranational and International Non-Discrimination Law. – М.: , 2011. – 1118 с.
  85. Dr. Joseph Roevens Ph.D, Robin Rowley, Dr. Vincent Platenkamp Ph.D. The Essential Organize with Chaos: An executive update on change, participation, entrepreneurship and organizational success in the 21st century (Volume 1). – М.: , 2011. – 38 с.
  86. Akhil Sahai, Sven Graupner. Web Services in the Enterprise: Concepts, Standards, Solutions, and Management (Network and Systems Management). – М.: , 2011. – 312 с.
  87. Institute of Management and Administration (IOMA). Cost Reduction and Control Best Practices. – М.: , 2005. – 544 с.
  88. Inc. KT Solutions, KT Solutions has focused on what it takes to create efficient, professional multimedia training t KT Solutions specializes in the development of interactive multimedia training products for computer applications. Over the past decade. Beginning Windows NT Workstation 4.0 (Microsoft Windows NT). – М.: , . –  с.
  89. Inc. KT Solutions, KT Solutions has focused on what it takes to create efficient, professional multimedia training t KT Solutions specializes in the development of interactive multimedia training products for computer applications. Over the past decade. Advanced Word for Office 97 (Microsoft Word 97). – М.: , . –  с.
  90. Fardokht Nassiri,Afagh Malek and Maryam Mohammadi. The role of aggregate planning in supply chain. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
  91. Jinyue Zhang. Communication in the Architecture, Engineering and Construction Industry. – М.: LAP Lambert Academic Publishing, 2011. – 312 с.
  92. Aimin Wang. A Study of Biofouling and Pathogen Transport in the Subsurface. – М.: LAP Lambert Academic Publishing, 2010. – 132 с.
  93. Majed Al-Sari'' and Issam A. Al-Khatib. Workers Safety in the Construction Industry in Developing Countries. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
  94. Eucabeth Adoyo Kwasu. Factors affecting Customers in the Retail Industry. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
  95. EMMY WASSAJJA. Collaborative Forest Management and Co-Existence in Rural Communities. – М.: LAP Lambert Academic Publishing, 2010. – 120 с.
  96. Mekane Yesus Management and Leadership College (MY-MLC) in Collaboration with Norwegian Church Aid. Old Beyond Imaginings. – М.: LAP Lambert Academic Publishing, 2014. – 76 с.
  97. Mahdi Kolahi. Protected Areas Management and Environmental Sociology in Iran. – М.: Scholars' Press, 2014. – 236 с.
  98. Oniward Svubure. Participation and Institutional Reform in the Water Sector in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
  99. Hong Yi. The Geography of China’s Producer Services in the Takeoff Stage. – М.: LAP Lambert Academic Publishing, 2013. – 240 с.
  100. Abdullah Nasser Alwelaie. Role of Natural and Human Factors in the Degradation of Environment. – М.: LAP Lambert Academic Publishing, 2011. – 476 с.
  101. Ayesha Sarfaraz and Asir Ajmal. Customer Service in Pakistan. – М.: LAP Lambert Academic Publishing, 2012. – 184 с.
  102. Jatin Soni. Effect Of Bioagents On Honey Bees And Bee Enemies In The Hive. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
  103. Vivienne Byers. Service Planning and Organisational Change in the Health Sector:. – М.: LAP Lambert Academic Publishing, 2011. – 364 с.
  104. Philemon Sengati Lugumiliza. United Nations and External Forces in the Democratic Republic of Congo. – М.: LAP Lambert Academic Publishing, 2013. – 264 с.
  105. Jiangang Fei. Knowledge Management in the Shipping Industry. – М.: LAP Lambert Academic Publishing, 2013. – 388 с.
  106. Frednard Gideon. Optimal provisioning in the banking industries. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
  107. Simon Sandall. Custom and Popular Memory in the Forest of Dean, c.1550-1832. – М.: Scholars' Press, 2013. – 384 с.
  108. S. Patrick Mabwai. Ownership form and Economic Performance In the Insurance Industry. – М.: LAP Lambert Academic Publishing, 2012. – 64 с.
  109. Ferdinand Ahiakpor. FINANCIAL LIBERALISATION AND PERFORMANCE IN THE INSURANCE INDUSTRY. – М.: LAP Lambert Academic Publishing, 2010. – 88 с.
  110. Alessandro Patruno. Eco-sustainability in the Denim industry: the case of Levi''s Eco Jeans. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
  111. Siyabulela Onceya and Ronney Ncwadi. Foreign Direct Investment in the Motor Industry in South Africa. – М.: LAP Lambert Academic Publishing, 2013. – 124 с.
  112. Jeff Readman. Outsourcing and innovation performance in the UK furniture industry. – М.: LAP Lambert Academic Publishing, 2014. – 236 с.
  113. Muslima Zahan. Energy Consumption in the Manufacturing Industry in South Asia. – М.: LAP Lambert Academic Publishing, 2013. – 192 с.
  114. Mukhles Al-Ababneh. TQM and Organisational Creativity in the Hotel Industry. – М.: LAP Lambert Academic Publishing, 2012. – 700 с.
  115. Sanne van der Veer. Sustainability reporting by SMEs in the creative industry. – М.: LAP Lambert Academic Publishing, 2011. – 120 с.
  116. Kwame Ntow-Gyan. Guest Satisfaction of Hotel Services in the Sunyani Municipality. – М.: LAP Lambert Academic Publishing, 2012. – 52 с.
  117. Olivier Lefebvre. Game theory and the stakes in the telecommunications industry. – М.: LAP Lambert Academic Publishing, 2014. – 116 с.
  118. Shantanu Das. Selected Topics in Management with examples from the Food Industry. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
  119. Muhammad Sapri Pamulu. Strategic Management Practices in The Construction Industry. – М.: LAP Lambert Academic Publishing, 2012. – 240 с.
  120. BHUVANES VEERAKUMARAN. SERVICE INNOVATION IN THE HOSPITALITY INDUSTRY. – М.: LAP Lambert Academic Publishing, 2010. – 80 с.
  121. Ranga Gilbert Chirimubwe. Service quality dimensions in the retail banking sector of Zimbabwe. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
  122. Marjorie Delagarde and Jacqueline Baykal. Differentiation strategies in the fashion industry. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
  123. Iveta Bendova. An Analysis of Customer Satisfaction in Food Retailing. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
  124. Huseyin Arasli and Sarvnaz Baradani. Business Excellence Performance in the Hospitality Industry. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
  125. Ahmed Elebiary. Drivers of guest loyalty in the hotel industry in New Zealand. – М.: LAP Lambert Academic Publishing, 2012. – 320 с.
  126. Henry Kyambalesa. Customer Service in the 21st Century. – М.: LAP Lambert Academic Publishing, 2012. – 280 с.
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  129. Adeola Ajayi. Management of Health Services in Kosofe Local Government,Lagos State. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
  130. Eglyne Chepchirchir and Wario GUYO. Health And Safety Programmmes In The Manufacturing Sector In Kenya. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
  131. Thilagavathi Krishnan,Shankar Chelliah and Jayaraman Munusamy. COMPETITIVE ADVANTAGE AND CUSTOMER SATISFACTION IN HEALTH INDUSTRY. – М.: LAP Lambert Academic Publishing, 2010. – 144 с.
  132. Abu Elnasr Sobaih. The Management of Part-time employees in the restaurant industry. – М.: LAP Lambert Academic Publishing, 2011. – 380 с.
  133. Manoj Kumar. Measuring Customer Satisfaction -Text and Cases. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
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  138. Chittaranjan Hota. Quality of Service in IPVPNs. – М.: LAP Lambert Academic Publishing, 2011. – 204 с.
  139. Hemankumarsingh Ramburuth. Service Quality in the Mauritian Banking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
  140. Md. Rakib Habib. Customer Loyalty Towards Prime Bank Ltd. in Chittagong, Bangladesh. – М.: LAP Lambert Academic Publishing, 2012. – 120 с.

Лучшие результаты

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Дополнительные результаты

  1. Займы для корпораций: back to the Russia. Т. Мартынова, "Банковское обозрение", № 11, ноябрь 2007.
  2. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
  3. Хитрый прием с собственными акциями. интервью с Д. Мильштейном, директором департамента казначейства X5 Retail Group. О. Сизова, "Консультант", № 17, сентябрь 2007.
  4. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
  5. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
  6. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
  7. Бюджетирование страховой компании на базе Oracle Enterprise Planning and Budgeting. Д.В. Лесоводский, "Финансовый менеджмент в страховой компании", № 3, III квартал 2006.
  8. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
  9. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
  10. BUSINESS PROCESS MANAGEMENT: система для руководителя. А. Крючкова, "Финансовая газета. Региональный выпуск", № 24, июнь 2005.
  11. Построение системы мотивации по технологии BUSINESS UNIT MANAGEMENT. В. Лунин, "Финансовая газета. Региональный выпуск", № 16, апрель 2005.
  12. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
  13. Business performance management: источники эффективности. О. Духонина, П. Горянский, "Финансовая газета. Региональный выпуск", № 20, май 2004.
  14. Health management: совершенствуем здоровый образ работы. С. Царенко, "Кадровик.ру", N 5, май 2012 г.
  15. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
  16. Как в детском пазле. интервью с И. Смелянским, директором московского офиса компании The Boston Consulting Group. М. Тальская, "БДМ. Банки и деловой мир", N 3, март 2012 г.
  17. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
  18. Lifestyle management и консьерж-сервис. А.И. Гусев, "Банковский ритейл", N 1, I квартал 2012 г.
  19. Ошибки при формировании и развитии бизнеса private banking & wealth management. А.В. Александров, "Банковский ритейл", N 1, I квартал 2012 г.
  20. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
  21. Ужин в темноте в стиле Малевича и Новый год в Хаммере". Что может выть лучше?". интервью с Н. Саниной, индивидуальным предпринимателем и креативным директором компании "San and stars". М. Сипатова, "Арсенал предпринимателя", N 12, декабрь 2011 г.
  22. На пути к новому стандарту в торговом финансировании. интервью с А.  Кастерманом, руководителем Trade and Supply Chain, SWIFT, сопредседателем рабочей группы ICC-BPO. Э. Шакирова, "Международные банковские операции", N 4, октябрь-декабрь 2011 г.
  23. Business Intelligence и Business Performance Management: основные термины и концепции. Ю.В. Амириди, "Управление в кредитной организации", N 5, сентябрь-октябрь 2011 г.
  24. Взаимодействие блока private banking & wealth management с розничным бизнесом. А.В. Александров, "Банковский ритейл", N 3, III квартал 2011 г.
  25. Trade-in как способ обмена автомобиля. С.Н. Гордеева, "Торговля: бухгалтерский учет и налогообложение", N 2, февраль 2011 г.
  26. Принцип простой: окружать себя очень сильными подчиненными, которые в своем деле лучше меня. интервью с О. Тугаровым, основателем и генеральным директором ООО Media Boutique, О. Беленовым, генеральным директором розничного подразделения Yota Retail. "Управление персоналом", N 2, январь 2011 г.
  27. Сегментация клиентов в бизнесе private banking & wealth management. Н.В.  Чумак, "Банковский ритейл", N 1, I квартал 2011 г.
  28. Закормленная кадрами Москва... работает под потолками Armstrong. интервью с С. Якуниным, генеральным директором и главой представительства Armstrong World Industries в СНГ. "Управление персоналом", N 16, август 2010 г.
  29. Back side of the moon, или темная сторона поведения персонала. интервью с Н. Русаковой, директором по персоналу ОАО "Хлебпром", А. Сукачёвым, директором "Торговой компании АС", Н. Харитоновой, руководителем службы персонала тверской компании ЗАО "ДКС". А. Колесникова, Т. Тюрина, С.  Машарипов, "Управление персоналом", N 16, август 2010 г.
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  32. Мотивируйте людей на работу, а не на преданность. интервью с Д.  Кленовым, партнером UFG Wealth Management. "Управление персоналом", N 14, июль 2010 г.
  33. Мы знаем границы, которые не нужно переходить. интервью с О.  Банцекиной, главой представительства Coleman Services. "Управление персоналом", N 12, июнь 2010 г.
  34. Проблемы применения универсальной юрисдикции in absentia. Г.А. Королев, "Журнал российского права", № 10, октябрь 2009.
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  42. Отечественный private banking продолжает эволюционировать в сторону private wealth management. А.И. Гусев, "Инвестиционный банкинг", № 3, III квартал 2008.

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Екатерина, 27.03
Юлия, большое Вам спасибо! Заказывала дипломную работу по Великобритании, защитилась на "отлично" )