Результаты поиска

Лучшие результаты

1. Mohammad Sadegh Ghasemi. Improving Customer Knowledge Management through online games. – М.: LAP Lambert Academic Publishing, 2011. – 132 с.
   

Дополнительные результаты

1. A Mehta. Customer relationship management in indian scenario: A strategic theoretical framework for relationship marketing in indian SMEs. – М.: , 2012. – 808 с.
   
2. Sajjad M. Jasimuddin. Knowledge Management: An Interdisciplinary Perspective (Series on Innovation and Knowledge Management). – М.: , 2012. – 403 с.
   
3. Rudolf Ivancsits. Mobile Couponing und Ticketing: Instrument des Customer Relationship Management im Mobile Marketing (German Edition). – М.: , 2012. – 172 с.
   
4. Patrick Anthony, Haripuram Venkateshwarlu. Customer Relationship Management: A Dyadic Exploration in Select Banks. – М.: , 2012. – 284 с.
   
5. Patricia OrdoA±ez de Pablos. Knowledge Management and Drivers of Innovation in Services Industries. – М.: , 2012. – 383 с.
   
6. J. Mike Jacka, Paulette J. Keller. Business Process Mapping: Improving Customer Satisfaction. – М.: , 0. – 0 с.
   
7. Bryan Bergeron. Essentials of Knowledge Management. – М.: Wiley, 2003. – 224 с.
   
8. James J. Stapleton, James J. Stapleton. Executive's Guide to Knowledge Management: The Last Competitive Advantage. – М.: , 0. – 0 с.
   
9. The New Knowledge Management : Complexity, Learning, and Sustainable Innovation. – М.: , 0. – 0 с.
   
10. Clyde W. Holsapple. Handbook of Knowledge Management: Knowledge Matters, Vol. 1. – М.: , 0. – 0 с.
    
11. Ron Sanchez. Knowledge Management and Organizational Competence. – М.: , 0. – 0 с.
    
12. Key Issues in the New Knowledge Management (KMCI Press). – М.: , 0. – 0 с.
    
13. Mark S. Ackerman, Volkmar Pipek, Volker Wulf. Sharing Expertise: Beyond Knowledge Management. – М.: , 0. – 0 с.
    
14. Knowledge Management and Organizational Design. – М.: , 0. – 0 с.
    
15. Jay Liebowitz. Building Organizational Intelligence: A Knowledge Management Primer. – М.: , 0. – 0 с.
    
16. Knowledge Management for IT Professionals. – М.: , 0. – 0 с.
    
17. Herwig Rollett. Knowledge Management: Processes and Technologies. – М.: , 0. – 0 с.
    
18. Jill Dyche. The CRM Handbook: A Business Guide to Customer Relationship Management. – М.: Addison Wesley, 2002. – 312 с.
    
19. Jay Liebowitz. Knowledge Management Handbook. – М.: CRC Press, 1999. – 328 с.
    
20. Jay Liebowitz, Lyle C. Wilcox, Lyle Chester Wilcox. Knowledge Management and its Integrative Elements. – М.: , 0. – 0 с.
    
21. Joseph M. Firestone. Enterprise Information Portals and Knowledge Management. – М.: Butterworth-Heinemann, 2002. – 456 с.
    
22. The Knowledge Management Yearbook 2000-2001 (Knowledge Management Yearbook, 2000-2001). – М.: , 0. – 0 с.
    
23. Jeffrey Peel. CRM: Redefining Customer Relationship Management (Enterprise Computing). – М.: Digital Press, 2002. – 320 с.
    
24. Applying Knowledge Management: Techniques for Building Corporate Memories. – М.: , 0. – 0 с.
    
25. Stanley A. Brown, Moosha Gulycz. Performance-Driven CRM: How to Make Your Customer Relationship Management Vision a Reality. – М.: John Wiley and Sons, Ltd, 2002. – 320 с.
    
26. Knowledge Management Foundations. – М.: , 0. – 0 с.
    
27. Svenja Falk, Alfred J. Beerli, Daniel Diemers. Knowledge Management and Networked Environments. – М.: , 0. – 0 с.
    
28. Stuart Barnes. Knowledge Management Systems: Theory and Practice. – М.: , 0. – 0 с.
    
29. Colin Hales. Managing through Organization: The Management Process, Forms of Organization and the Work of Managers. – М.: , 0. – 0 с.
    
30. Learning Through Knowledge Management. – М.: , 0. – 0 с.
    
31. Rose Dieng-Kuntz, Nada Matta. Knowledge Management and Organizational Memories. – М.: , 0. – 0 с.
    
32. Kornel Terplan. Electronic Bill Presentment and Payment (Advanced and Emerging Communications Technologies Series). – М.: , 0. – 0 с.
    
33. Claudia Imhoff, Lisa Loftis, Jonathan G. Geiger. Building the Customer-Centric Enterprise: Data Warehousing Techniques for Supporting Customer Relationship Management. – М.: , 0. – 0 с.
    
34. Introduction to Knowledge Management : KM in Business. – М.: , 0. – 0 с.
    
35. Yogesh Malhotra. Knowledge Management and Business Model Innovation. – М.: , 0. – 0 с.
    
36. Cliff Figallo, Nancy Rhine. Building the Knowledge Management Network : Best Practices, Tools, and Techniques for Putting Conversation to Work. – М.: , 0. – 0 с.
    
37. Jay Liebowitz. Knowledge Management: Learning from Knowledge Engineering. – М.: , 0. – 0 с.
    
38. Albert H. Rubenstein, Eliezer Geisler. Installing and Managing Workable Knowledge Management Systems. – М.: , 0. – 0 с.
    
39. Knowledge Horizons: the present and promise of Knowledge Management. – М.: , 0. – 0 с.
    
40. D. Karagiannis, Ulrich Reimer. Practical Aspects of Knowledge Management. – М.: , 0. – 0 с.
    
41. Brian Lehaney, Steve Clarke, Elayne Coakes, Gillian Jack. Beyond Knowledge Management. – М.: , 0. – 0 с.
    
42. Nicholas Bahra. Competitive Knowledge Management. – М.: , 0. – 0 с.
    
43. Knowledge Management Tools. – М.: , 0. – 0 с.
    
44. Performance Through Learning : Knowledge Management in Practice (Improving Human Performance). – М.: , 0. – 0 с.
    
45. Randy J. Frid. Infrastructure for Knowledge Management. – М.: , 0. – 0 с.
    
46. Ramon C. Barquin, Alex Bennet, Shereen G. Remez. Building Knowledge Management Environments for Electronic Government. – М.: , 0. – 0 с.
    
47. Chris Collison, Geoff Parsell. Learning to Fly: Practical Knowledge Management from Leading and Learning Organizations. – М.: Capstone, 2005. – 332 с.
    
48. Dick Lee. The Customer Relationship Management Survival Guide. – М.: , 0. – 0 с.
    
49. Ec-Council. Customer Relationship Management. – М.: , 0. – 0 с.
    
50. Jon Anton, Natalie L. Petouhoff. Customer Relationship Management: The Bottom Line to Optimizing Your ROI (NetEffect Series). – М.: , 0. – 0 с.
    
51. Gopalkrishnan R. Iyer, David Bejou. Customer Relationship Management in Electronic Markets. – М.: , 0. – 0 с.
    
52. James Cortada, John A. Woods. The Knowledge Management Yearbook 1999-2000. – М.: , 0. – 0 с.
    
53. Wendi Pohs, Gayle Thiel, Seth Earley, Marianne White. Practical Knowledge Management: The Lotus Discovery System. – М.: , 0. – 0 с.
    
54. Clyde W. Holsapple. Handbook Of Knowledge Management: Knowledge Matters. – М.: , 0. – 0 с.
    
55. Olivia Parr Rud. Data Mining Cookbook: Modeling Data for Marketing, Risk and Customer Relationship Management. – М.: , 0. – 0 с.
    
56. Knowledge Management : Concepts and Best Practices. – М.: , 2003. – 0 с.
    
57. Handbook of Knowledge Management: Knowledge, Vol. 2. – М.: , 2004. – 0 с.
    
58. Managing Strategic Enterprise Systems And E-government Initiatives In Asia: A Casebook (Series on Innovation and Knowledge Management, Vol. 1). – М.: , 2004. – 0 с.
    
59. Knowledge Management and Organizational Competence. – М.: , 2003. – 0 с.
    
60. Case Studies In Knowledge Management. – М.: , 2005. – 0 с.
    
61. New Frontiers of Knowledge Management. – М.: , 2005. – 0 с.
    
62. Bruno Trezzini. People, Knowledge And Technology: What Have We Learnt So Far?, Proceedings Of The First Ikms International Conference On Knowledge Management, Singapore 13 - 15 December 2004. – М.: , 2004. – 0 с.
    
63. Knowledge Management : Organizational and Technological Dimensions. – М.: , 2005. – 0 с.
    
64. Ned F. Kock. Business Process Improvement Through E-collaboration: Knowledge Sharing Through The Use Of Virtual Groups. – М.: , 2005. – 0 с.
    
65. James F. Courtney. Inquiring Organizations: Moving From Knowledge Management To Wisdom. – М.: , 2005. – 0 с.
    
66. Elayne Coakes. Knowledge Management: Current Issues and Challenges. – М.: , 2003. – 0 с.
    
67. Hirotaka Takeuchi. Hitotsubashi on Knowledge Management. – М.: , 2004. – 0 с.
    
68. Customer Relationship Management in Electronic Markets. – М.: , 2004. – 0 с.
    
69. Rakesh Seth. Creating Customer Delight: The How and Why of Customer Relationship Management. – М.: , 2005. – 0 с.
    
70. Joby John. Fundamentals of Customer-Focused Management : Competing through Service. – М.: , 2003. – 0 с.
    
71. Ec-Council. Knowledge Management. – М.: , 2003. – 0 с.
    
72. Knowledge Management in Hospitality and Tourism. – М.: , 2003. – 0 с.
    
73. Educating Managers Through Real World Projects (PB) (Research in Management Education and Development) (Research in Management Education and Development). – М.: , 2005. – 0 с.
    
74. Strategic Knowledge Management Technology. – М.: , 2004. – 0 с.
    
75. Suliman Al-Hawamdeh. Knowledge Management. – М.: , 2004. – 0 с.
    
76. Encyclopedia of Knowledge Management. – М.: , 2005. – 0 с.
    
77. Knowledge Management in the Construction Industry : A Socio-Technical Perspective. – М.: , 2004. – 0 с.
    
78. Archana Shukla. Designing Knowledge Management Architecture : How to Implement Successful Knowledge Management Programs. – М.: , 2003. – 0 с.
    
79. Stephen George. Process Improvement and Quality Management in the Retail Industry. – М.: , 2005. – 0 с.
    
80. Ronald Maier. Knowledge Management Systems : Information and Communication Technologies for Knowledge Management. – М.: , 2004. – 0 с.
    
81. The Blackwell Handbook of Organizational Learning and Knowledge Management (Blackwell Handbooks in Management). – М.: , 2003. – 0 с.
    
82. Francis Buttle. Customer Relationship Management. – М.: , 2003. – 0 с.
    
83. Robert S. Frey. Successful Proposal Strategies For Small Businesses: Using Knowledge Management To Win Government, Private-Sector, And International Contracts (Artech ... Management and Professional Developm). – М.: , 2005. – 0 с.
    
84. Shan-ling Pan. Managing Emerging Technologies And Organizational Transformation in Asia: A Casebook (Series on Innovation and Knowledge Management). – М.: World Scientific Publishing Company, 2006. – 225 с.
    
85. Eugen Oetringer. The IT Strategy Management Process: Supporting IT Services Through Effective Knowledge Management. – М.: Van Haren Publishing, 2005. – 136 с.
    
86. Tim Riesterer, Diane Emo. Customer Message Management: Increasing Marketing's Impact on Selling (American Marketing Association). – М.: , 2006. – 192 с.
    
87. Karl Wiig. People-Focused Knowledge Management: How Effective Decision Making Leads to Corporate Success. – М.: , 2004. – 365 с.
    
88. Niall Sinclair. Stealth KM: Winning Knowledge Management Strategies for the Public Sector. – М.: , 2006. – 232 с.
    
89. Knowledge Management and Intellectual Capital: Establishing A Field Of Practice. – М.: , 2005. – 258 с.
    
90. Inquiring Organizations: Moving From Knowledge Management To Wisdom. – М.: , 2005. – 373 с.
    
91. Knowledge Management and Management Learning:: Extending the Horizons of Knowledge-Based Management (Integrated Series in Information Systems). – М.: , 2005. – 398 с.
    
92. Kimiz Dalkir. Knowledge Management in Theory and Practice. – М.: , 2005. – 368 с.
    
93. Knowledge Management: Critical Perspectives on Business and Management (Critical Perspectives on Business and Management). – М.: , 2005. – 1168 с.
    
94. Michael Stankosky. Creating the Discipline of Knowledge Management: The Latest in University Research. – М.: , 2005. – 256 с.
    
95. From Knowledge Management to Strategic Competence: Measuring Technological, Market And Organisational Innovation. – М.: World Scientific Publishing Company, 2006. – 452 с.
    
96. The Future of Knowledge Management. – М.: , 2005. – 352 с.
    
97. Knowledge Management and Organizational Learning: A Reader (Oxford Management Readers). – М.: , 2006. – 400 с.
    
98. Knowledge Management and Organizational Learning: A Reader (Oxford Management Readers). – М.: , 2006. – 400 с.
    
99. Matthew Parsons. Effective Knowledge Management for Law Firms. – М.: , 2004. – 264 с.
    
100. Connectivity and Knowledge Management in Virtual Organizations: Networking and Developing Interactive Communications (Premier Reference Source). – М.: , 2008. – 450 с.
     
101. Michael Jaffe, Brian Tarcy, Ron Brizzie. Play Golf Forever: Treating Low Back Pain & Improving Your Golf Swing Through Fitness. – М.: , 2008. – 220 с.
     
102. Donald Hislop. Knowledge Management in Organizations. – М.: Oxford University Press, 2009. – 320 с.
     
103. Murray E. Jennex, Stefan Smolnik. Strategies for Knowledge Management Success: Exploring Organizational Efficacy (Advances in Knowledge Management (Akm) Book Series). – М.: , 2009. – 348 с.
     
104. Behdja Boumarafi. Knowledge Management and Organizational Performance: The United Arab Emirates Experience. – М.: , 2010. – 100 с.
     
105. Carl Taylor. The Knowledge: Management and Leadership from A to Z. – М.: , 2010. – 184 с.
     
106. Pervaiz K. Ahmed. Learning Through Knowledge Management. – М.: , 2010. – 336 с.
     
107. Herbert Robinson. Governance and Knowledge Management for Public–Private Partnerships. – М.: Wiley-Blackwell, 2010. – 247 с.
     
108. The Big Book Of People Skills Games: Quick, Effective Activities For Making Great Impressions, Boosting Problem-Solving Skills And Improving Customer Service. – М.: , 2011. – 272 с.
     
109. Improving Your Project Management Skills. – М.: , 2011. – 224 с.
     
110. JC Quintana. Speaking Frankly About Customer Relationship Management. – М.: Книга по Требованию, 2015. – 246 с.
     
111. Vimala Perumal. The Need of Knowledge Management in Malaysian Film Industry. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
     
112. Dr. Nedunuri Rama Mohan Prakash. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2011. – 188 с.
     
113. Jack Onyisi Abebe,Silas Ochieng Otieno and Analine Jepkiyeny. Knowledge Management. – М.: LAP Lambert Academic Publishing, 2012. – 180 с.
     
114. Sangeeta Dhamdhere. Knowledge Management in Indian Higher Education System. – М.: LAP Lambert Academic Publishing, 2014. – 160 с.
     
115. Jasmina Arsenijevic. KNOWLEDGE MANAGEMENT IN HIGHER EDUCATION. – М.: LAP Lambert Academic Publishing, 2010. – 160 с.
     
116. Seyed Ali Azimi. Persistent Storage for an Online Game's Statistics. – М.: LAP Lambert Academic Publishing, 2014. – 52 с.
     
117. Ripu Ranjan Sinha and Chhattar Singh Lamba. Multi Agent Based Knowledge Management Prop Up for S/W Engineering. – М.: LAP Lambert Academic Publishing, 2013. – 196 с.
     
118. Mohammad Sadegh Ghasemi. Improving Customer Knowledge Management through online games. – М.: LAP Lambert Academic Publishing, 2011. – 132 с.
     
119. Damodar Konda. Knowledge Management Framework for System Development Projects. – М.: LAP Lambert Academic Publishing, 2010. – 296 с.
     
120. Viktor Nekvapil. Data Mining in Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
     
121. Samsudin Wahab and Siti Salmiah Abdullah. User Satisfaction, Customer Relationship Management and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
     
122. Conrad Machado. Hospitality Knowledge Management. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
     
123. Janet Bagorogoza. Improving Organisational Performance Through Knowledge Management. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
     
124. Okfalisa Muhairi,Rose Alinda Alias and Kuan Yew Wong. Introducing Knowledge Management Metrics Model. – М.: LAP Lambert Academic Publishing, 2012. – 256 с.
     
125. Mohammad Poorsartep. Knowledge Management. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
     
126. kamyar kavosh,Abu Bakar Abdul Hamid and Melati Ahmad Anuar. customer relationship management implementation in automobile industry. – М.: LAP Lambert Academic Publishing, 2012. – 180 с.
     
127. Patrick Anthony and Haripuram Venkateshwarlu. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2012. – 284 с.
     
128. Jayaraman Munusamy,Puvaneswary Silvarajoo and Shankar Chelliah. THE EFFECTIVENESS OF ONLINE CUSTOMER RELATIONSHIP MANAGEMENT PRACTICES. – М.: LAP Lambert Academic Publishing, 2010. – 68 с.
     
129. Clainos Chidoko and Albert Makore. Customer Relationship Management and Profitability in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
     
130. A. R. Krishnan Ramasamy. Customer Relationship Management Practices in Consumer Durable Goods. – М.: LAP Lambert Academic Publishing, 2011. – 272 с.
     
131. Wan Fadzilah Wan Yusoff and Salina Daud. Knowledge Management Processes and Intellectual Capital. – М.: LAP Lambert Academic Publishing, 2009. – 80 с.
     
132. Amit Gupta. Route to Customer Satisfaction is Through Employees. – М.: LAP Lambert Academic Publishing, 2010. – 164 с.
     
133. Muhammad Noman Ali and Adis Redzovic. Knowledge Management and Sharing Initiatives in Development Sector. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
     
134. Oxana Ivanova. Knowledge management. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
     
135. Shanil Haricharan and Roland Moollan. Assessing Knowledge Management Processes in the Public Sector. – М.: LAP Lambert Academic Publishing, 2010. – 76 с.
     
136. Sarika Sharma and D P Goyal. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2010. – 252 с.
     
137. Marie Roshanthi Lucas. Knowledge Management in the Not-for-Profit Sector. – М.: LAP Lambert Academic Publishing, 2011. – 72 с.
     
138. Gokmen Dagl?. Knowledge Management in Education. – М.: LAP Lambert Academic Publishing, 2012. – 156 с.
     
139. Pankaj Dashore and Rachna Dashore. Risk Management Through Fuzzy Logic. – М.: LAP Lambert Academic Publishing, 2013. – 144 с.
     
140. Ashishkumar Bhatt A,Alpa Parmar A and CA. Kinjal Palvankar K. Bridging The Gaps – Improving the Knowledge Together. – М.: , 2015. – 152 с.
     

Лучшие результаты

Дополнительные результаты

1. Game off. С. Трусевич, "эж-ЮРИСТ", № 39, октябрь 2006.
2. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
3. BUSINESS PROCESS MANAGEMENT: система для руководителя. А. Крючкова, "Финансовая газета. Региональный выпуск", № 24, июнь 2005.
4. Построение системы мотивации по технологии BUSINESS UNIT MANAGEMENT. В. Лунин, "Финансовая газета. Региональный выпуск", № 16, апрель 2005.
5. Business performance management: источники эффективности. О. Духонина, П. Горянский, "Финансовая газета. Региональный выпуск", № 20, май 2004.
6. Адвокатура в режиме online. И. Апарышев, "Новая адвокатская газета", N 15, август 2012 г.
7. Health management: совершенствуем здоровый образ работы. С. Царенко, "Кадровик.ру", N 5, май 2012 г.
8. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
9. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
10. Lifestyle management и консьерж-сервис. А.И. Гусев, "Банковский ритейл", N 1, I квартал 2012 г.
11. Ошибки при формировании и развитии бизнеса private banking & wealth management. А.В. Александров, "Банковский ритейл", N 1, I квартал 2012 г.
12. Business Intelligence и Business Performance Management: основные термины и концепции. Ю.В. Амириди, "Управление в кредитной организации", N 5, сентябрь-октябрь 2011 г.
13. Взаимодействие блока private banking & wealth management с розничным бизнесом. А.В. Александров, "Банковский ритейл", N 3, III квартал 2011 г.
14. Сегментация клиентов в бизнесе private banking & wealth management. Н.В.  Чумак, "Банковский ритейл", N 1, I квартал 2011 г.
15. Суд в режиме online. С. Кузина, "Расчет", N 11, ноябрь 2010 г.
16. Мотивируйте людей на работу, а не на преданность. интервью с Д.  Кленовым, партнером UFG Wealth Management. "Управление персоналом", N 14, июль 2010 г.
17. Business performance management: современный взгляд. Д. Исаев, "Финансовая газета", № 10, 11, март 2009.
18. Директора заблудились между governance и management. А. Верников, "Банковское обозрение", № 8, август 2008.
19. Отечественный private banking продолжает эволюционировать в сторону private wealth management. А.И. Гусев, "Инвестиционный банкинг", № 3, III квартал 2008.
20. Сдача отчетности online: прогресс налицо. М. Дудко, "Московский бухгалтер", № 12, июнь 2008.