Результаты поиска

Лучшие результаты

1. Robert Lamb. Improving Your Bottom Line Through The Contact Center. – М.: , 2010. – 154 с.
   

Дополнительные результаты

1. Akweli Parker. 31 Ways to Green Your Business (And Boost Your Bottom Line): A Practical Guide to Substantial Savings through Sustainable Business Practices. – М.: , 2012. – 38 с.
   
2. Dr. Roy L. Rummler. The Wrong Bottom Line . . . Still: Critical Components. – М.: , 2012. – 244 с.
   
3. Adrian R. Bowden, Malcolm R. Lane, Julia H. Martin. Triple Bottom Line Risk Management: Enhancing Profit, Environmental Performance, and Community Benefits. – М.: , 0. – 0 с.
   
4. Garrett Sutton. Start Your Own Corporation: Why the Rich Own Their Own Companies and Everyone Else Works for Them (Rich Dad Advisors). – М.: , 2012. – 220 с.
   
5. Stephen R. Graves, Thomas G. Addington, Stephen R. Graves, Thomas G. Addington. Behind the Bottom Line: Powering Business Life with Spiritual Wisdom. – М.: , 0. – 0 с.
   
6. Larry S. Julian, Larry Julian. God Is My Ceo: Following God's Principles in a Bottom-Line World. – М.: , 0. – 0 с.
   
7. Barry Schimel, Gary Kravitz, Gary R. Kravitz, Barry J. Friedman. All About Earnings: 100 Ways to Profit in the New Economy. – М.: , 0. – 0 с.
   
8. Esther Blumenfeld, Lynne Alpern. Humor at Work: The Guaranteed, Bottom-Line, Low Cost, High-Efficiency Guide to Success Through Humor. – М.: Peachtree Publishers, 1993. – 256 с.
   
9. Frances Kay. Kickstart Your Time Management: The Complete Guide to Great Work Habits. – М.: Capstone Pub, 2003. – 200 с.
   
10. Wayne C. Burkan. Wide-Angle Vision: Beat Your Competition by Focusing on Fringe Competitors, Lost Customers, and Rogue Employees. – М.: , 0. – 0 с.
    
11. A. S., Ph.D. Tolbert. Reversing the Ostrich Approach to Diversity: Pulling your head out of the sand. – М.: , 0. – 0 с.
    
12. Ted Baker. Doing Well by Doing Good: The Bottom Line on Workplace Practices. – М.: , 0. – 0 с.
    
13. Jo Condrill, Jo Condrill. 101 Ways to Improve Your Communication Skills Instantly, third printing, revised. – М.: , 0. – 0 с.
    
14. Robert J. Dolan and Hermann Simon. Power Pricing: How Managing Price Transforms the Bottom Line. – М.: Free Press, 1996. – 372 с.
    
15. Diane Tracy, William J. Morin. Truth, Trust, and the Bottom Line: 7 Steps to Trust-Based Management. – М.: , 0. – 0 с.
    
16. Dennis Dalton. Rethinking Corporate Security in the Post 9-11 Era. – М.: , 2003. – 0 с.
    
17. Japan Human Relations Assn, Japan Human Relations Association. The Improvement Engine: Creativity & Innovation Through Employee Involvement : The Kaizen Teian System. – М.: , 0. – 0 с.
    
18. Achieving the Perfect Fit : How to Win with the Right People in the Right Jobs (Improving Human Performance Series). – М.: , 0. – 0 с.
    
19. Bottom-Line Training: How to Design and Implement Successful Programs That Boost Profits (Improving Human Performance Series). – М.: , 0. – 0 с.
    
20. David H. Montross, Theresa E. Kane, Robert J. Ginn, Robert Jay Ginn. Career Coaching Your Kids: Guiding Your Child Through the Process of Career Discovery. – М.: , 0. – 0 с.
    
21. Bob Willard. The Sustainability Advantage: Seven Business Case Benefits of a Triple Bottom Line. – М.: New Society Publishers, 2002. – 240 с.
    
22. Editors Adrian Henriques, Julie Richardson. The Triple Bottom Line, Does It All Add Up?: Assessing the Sustainability of Business and CSR. – М.: Earthscan, 2004. – 186 с.
    
23. Pam Parry. The Bottom Line: How to Build a Business Case for ISO 14001. – М.: , 0. – 0 с.
    
24. Paul Barrow. The Bottom Line: Business Finance : Your Questions Answered (Virgin Business Guides). – М.: , 0. – 0 с.
    
25. James A. F. Stoner, Frank M. Werner. Managing Finance for Quality: Bottom-Line Results from Top-Level Commitment. – М.: , 0. – 0 с.
    
26. Paula M. Rayman. Beyond the Bottom Line: The Search for Dignity at Work. – М.: , 0. – 0 с.
    
27. Dave Ulrich, Norm Smallwood. Why the Bottom Line ISN'T!: How to Build Value Through People and Organization. – М.: , 2003. – 0 с.
    
28. James P. Masciarelli. PowerSkills : Building Top-Level Relationships for Bottom-Line Results. – М.: , 0. – 0 с.
    
29. Getting Attention, Leading-Edge Lessons for Publicity and Marketing. – М.: , 0. – 0 с.
    
30. Lisa M. Ellram, Laura M. Birou. Purchasing for Bottom Line Impact: Improving the Organization Through Strategic Procurement. – М.: , 0. – 0 с.
    
31. The Management Center, Leyna Bernstein, Leyna Bernstein. Best Practices : The Model Employee Handbook for California Nonprofits (Jossey-Bass Nonprofit & Public Management Series). – М.: , 0. – 0 с.
    
32. Randy E. Devaul. Performance Safety: A Practical Approach. – М.: , 0. – 0 с.
    
33. Brad Cleveland. ICMI's Call Center Management Dictionary: The Essential Reference for Contact Center, Help Desk and Customer Care Professionals. – М.: Call Center Press, 2003. – 209 с.
    
34. C. F. Walden, Joseph?L.?? Colonel. The Forklifts Have Nothing to Do: Lessons in Supply Chain Leadership. – М.: , 0. – 0 с.
    
35. David W. Hutton. From Baldrige to the Bottom Line: A Road Map for Organizational Change and Improvement. – М.: , 0. – 0 с.
    
36. Michael G. Austin. Results-Based Development: A Collaborative Approach That Anchors Development to Your Bottom Line. – М.: , 0. – 0 с.
    
37. Patricia Pulliam Phillips. The Bottom Line on ROI: Basics, Benefits, & Barriers to Measuring Training & Performance Improvement. – М.: CEP Press, 2002. – 120 с.
    
38. Madeline Bodin, Keith Dawson. The Call Center Dictionary. – М.: , 0. – 0 с.
    
39. Jon Anton, Natalie L. Petouhoff. Customer Relationship Management: The Bottom Line to Optimizing Your ROI (NetEffect Series). – М.: , 0. – 0 с.
    
40. Dr. Daniel R. Price. Your Customer $ystem. – М.: , 0. – 0 с.
    
41. Jay B. Lipe, Jay Lipe. The Marketing Toolkit for Growing Businesses: Tips, Techniques and Tools to Improve Your Marketing. – М.: , 0. – 0 с.
    
42. Bob Urichuck. Up Your Bottom Line. – М.: , 0. – 0 с.
    
43. Benson Smith, Tony Rutigliano. Discover Your Sales Strengths: How the World's Greatest Salespeople Develop Winning Careers. – М.: Business Plus, 2003. – 256 с.
    
44. Barry Kaye. Die Rich 2: The Absolute Bottom Line on Wealth Creation and Preservation. – М.: , 0. – 0 с.
    
45. Robert J. Benson, Tom Bugnitz, Bill Walton. From Business Strategy to IT Action : Right Decisions for a Better Bottom Line. – М.: , 2004. – 0 с.
    
46. Peter G. Martin. Bottom-Line Automation. – М.: , 0. – 0 с.
    
47. Charles Poirier. Business Process Management Applied: Creating the Value Managed Enterprise. – М.: , 2005. – 0 с.
    
48. Terry E. McSween. The Values-Based Safety Process: Improving Your Safety Culture with Behavior-Based Safety. – М.: , 2003. – 0 с.
    
49. Elisa Southard. Break Through the Noise: 9 Tools to Propel Your Marketing Message. – М.: , 2004. – 0 с.
    
50. Ned F. Kock. Business Process Improvement Through E-collaboration: Knowledge Sharing Through The Use Of Virtual Groups. – М.: , 2005. – 0 с.
    
51. Pamela K. Henry. Diversity and the Bottom Line: Prospering in the Global Economy. – М.: , 2003. – 0 с.
    
52. Cyndi Maxey. It's Your Move: Dealing Yourself the Best Cards in Life and Work. – М.: , 2003. – 0 с.
    
53. Ron Fry. Improve Your Reading (Improve Your Reading). – М.: Thomson Delmar Learning, 2004. – 128 с.
    
54. Edward Hubbard. The Manager's Pocket Guide to Diversity Management. – М.: , 2003. – 0 с.
    
55. Stephen George. Process Improvement and Quality Management in the Retail Industry. – М.: , 2005. – 0 с.
    
56. Jim Underwood. What's Your Corporate IQ? : How the Smartest Companies Learn, Transform, Lead. – М.: , 2004. – 0 с.
    
57. Adrian Slywotzky, Richard Wise and Karl Weber. How to Grow When Markets Don't. – М.: Warner Business Books, 2004. – 352 с.
    
58. Ron Fry. Improve Your Writing (Improve Your Writing). – М.: Thomson Delmar Learning, 2004. – 128 с.
    
59. Gary Dahl. Advertising For Dummies (For Dummies (Business & Personal Finance)). – М.: , 2007. – 336 с.
    
60. Nancy Spears. Buddha: 9 to 5: The Eightfold Path to Enlightening Your Workplace and Improving Your Bottom Line. – М.: , 2007. – 184 с.
    
61. William B. Conerly Ph.D. Businomics: From the Headlines to Your Bottom Line: How to Profit in Any Economic Cycle. – М.: , 2007. – 263 с.
    
62. Frank Lane. Killer Brands: Create and Market a Brand That Will Annihilate the Competition. – М.: , 2007. – 211 с.
    
63. Piper Nichole. Buying a House on a Shoestring: Find and Purchase the Home of Your Dreams Without Breaking the Bank. – М.: , 2007. – 0 с.
    
64. Dave Ulrich, Norman Smallwood. How Leaders Build Value: Using People, Organization, and Other Intangibles to Get Bottom-Line Results. – М.: , 2006. – 320 с.
    
65. David L. Kirp. Shakespeare, Einstein, and the Bottom Line: The Marketing of Higher Education. – М.: , 2004. – 328 с.
    
66. Larry Cuban. The Blackboard and the Bottom Line: Why Schools Can't Be Businesses. – М.: , 2005. – 272 с.
    
67. Lisa M. Schwartz, Lana M. Ruffins, Natalie L. Petouhoff. Reinventing Your Contact Center: A Manager's Guide to Successful Multi-Channel CRM. – М.: , 2006. – 272 с.
    
68. Janet Portman. Every Landlord's Guide to Finding Great Tenants. – М.: , 2006. – 470 с.
    
69. Robert A. Rudzki, Douglas A. Smock, Michael Katzorke, Shelley Stewart Jr. Straight to the Bottom Line: An Executive's Roadmap to World Class Supply Management. – М.: J. Ross Publishing, 2005. – 288 с.
    
70. Barbara Weltman. The Learning Annex Presents Small Business Basics: Your Complete Guide to a Better Bottom Line. – М.: John Wiley and Sons, Ltd, 2005. – 272 с.
    
71. David L. Butler. Bottom-Line Call Center Management: Creating a Culture of Accountability and Excellent Customer Service (Improving Human Performance). – М.: , 2004. – 178 с.
    
72. Andrew Savitz, Karl Weber. The Triple Bottom Line: How Today's Best-Run Companies Are Achieving Economic, Social and Environmental Success -- and How You Can Too. – М.: , 2006. – 320 с.
    
73. Adrian Slywotzky. The Art of Profitability. – М.: Warner Business Books, 2003. – 272 с.
    
74. Nick Dallas. Green Business Basics: 24 Lessons for Meeting the Challenges of Global Warming (Mighty Manager). – М.: , 2008. – 128 с.
    
75. Carl Agard. Getting the Real out of Improving Your Credit. – М.: , 2008. – 0 с.
    
76. Gina Gullo, Angela Rinaldi. Option Selling for Profit: The Builder's Guide to Generating Design Center Revenue for Profit. – М.: , 2008. – 126 с.
    
77. Pam Newman. Boost Your Bottom Line: Financial Tips for Consultants. – М.: , 2008. – 108 с.
    
78. Carrie L Perrien Smith. Currency: Striking Networking Gold in a Relationship Economy. – М.: , 2008. – 288 с.
    
79. Michael Santarcangelo. Into The Breach; Protect Your Business by Managing People. – М.: , 2008. – 120 с.
    
80. Jw Dicks, Nick Nanton. Celebrity Branding You: A Revolutionary System for Entrepreneurs and Professionals to Become the Go-To-Expert, Dominate Your Field and Eliminate the Competition. – М.: , 2008. – 206 с.
    
81. Simon Hazeldine, Chris J Norton. Bare Knuckle Customer Service: how to deliver a knockout customer experience and hammer the competition. – М.: , 2008. – 176 с.
    
82. Michael Jaffe, Brian Tarcy, Ron Brizzie. Play Golf Forever: Treating Low Back Pain & Improving Your Golf Swing Through Fitness. – М.: , 2008. – 220 с.
    
83. Nick Wates. The Community Planning Event Manual: How to Use Collaborative Planning and Urban Design Events to Improve Your Environment (Earthscan Tools for Community Planning). – М.: , 2008. – 128 с.
    
84. Dorotea Brandin. Speaking WITH Your Audience: An Enlarged 'Heart to Heart" Dialogue. – М.: , 2008. – 204 с.
    
85. Aspatore Books Staff. Leveraging Marketing Innovation for Optimal Results: Leading CMOs on Distinguishing Your Brand, Discovering the Next Big Idea, and Using Partnerships to Expand Your Business (Inside the Minds). – М.: , 2009. – 124 с.
    
86. Bob Sproull. The Ultimate Improvement Cycle: Maximizing Profits through the Integration of Lean, Six Sigma, and the Theory of Constraints. – М.: , 2009. – 250 с.
    
87. Kelley Styring. In Your Car: Road Trip through the American Automobile. – М.: Authorhouse, 2010. – 96 с.
    
88. Nick Holliday. Internet Marketing for Orthodontists: The Only Click-by-Click Guide Book to Market, Promote, and Advertise your Orthodontic Practice Online Using Google, ... Search Engine Optimization (SEO), and More. – М.: , 2010. – 130 с.
    
89. Alan Barker. Improve Your Communication Skills (Creating Success). – М.: , 2010. – 160 с.
    
90. Robert Lamb. Improving Your Bottom Line Through The Contact Center. – М.: , 2010. – 154 с.
    
91. Bill Pirtle. Navigating Through the Risks of Credit Card Processing. – М.: , 2010. – 344 с.
    
92. Nick Holliday. Internet Marketing for Accountants: Marketing, Advertising, and Promoting Your Accounting CPA Firm Online Using Google, Facebook, YouTube, LinkedIn, Search ... Guide Book for Accounting Firms!. – М.: , 2010. – 132 с.
    
93. Nick Holliday. Internet Marketing for Roofing Contractors: Advertising Your Roofing Business Online Using Google, Facebook, YouTube, LinkedIn, Angie's List, Search Engine Optimization (SEO), and More. – М.: , 2010. – 136 с.
    
94. Nick Holliday. Internet Marketing for Private Investigators: Advertising and Promoting Your Private Detective Agency Online Using a Website, Google, Facebook, YouTube, ... Search Engine Optimization (SEO), and More!. – М.: , 2010. – 134 с.
    
95. K M S Publishing.com. 105 Ways To Advertise Your Business: 105 Small Business Marketing Ideas To Effectively Promote And Publicize Your Business To Garner The Attention It Needs To Succeed. – М.: , 2010. – 94 с.
    
96. Bob Negen. Marketing Your Retail Store in the Internet Age. – М.: , 2007. – 256 с.
    
97. Real Bergevin, Afshan Kinder, Winston Siegel, Bruce Simpson. Call Centers for Dummies. – М.: John Wiley and Sons, Ltd, 2010. – 384 с.
    
98. David L Kirp. Shakespeare, Einstein and the Bottom Line – The Marketing of Higher Education. – М.: , 2003. – 320 с.
    
99. Jon Spoelstra. Marketing Outrageously Redux: How to Increase Your Revenue by Staggering Amounts. – М.: Bard Press, 2011. – 272 с.
    
100. Wesley R Young. 5 Laws Of Marketing: That Every Business Should Live By. – М.: , 2011. – 64 с.
     
101. Nick Holliday. Internet Marketing for Photographers: Advertising Your Photography Business Online Using a Website, Google, Facebook, YouTube, Angie's List, Search Engine Optimization (SEO), and More!. – М.: , 2011. – 146 с.
     
102. Nick Holliday. Internet Marketing for Financial Planners: Advertising Your Financial Advisor Firm Online Using a Website, Google, Facebook, YouTube, Angie's List, LinkedIn, Search Engine Optimization, and More!. – М.: , 2011. – 144 с.
     
103. Nick Holliday. Internet Marketing for Plumbers: Advertising and Marketing Your Plumbing Company Online Using a Website, Google, Facebook, YouTube, Angie's List, LinkedIn, Search Engine Optimization, and More!. – М.: , 2011. – 146 с.
     
104. The Power Of Real-Time Social Media Marketing: How To Attract And Retain Customers And Grow The Bottom Line In The Globally Connected World. – М.: , 2011. – 272 с.
     
105. Warren J. Gibbons. More Traffic To Sell To: A Mini-Guide On Online Marketing Strategies To Help You Promote Your Website And Increase Traffic So You Can Get More Leads, More Sales And More Profits. – М.: , 2011. – 34 с.
     
106. Michael Kurland. The Complete Idiot's Guide to Improving Your Memory. – М.: Alpha, 1999. – 352 с.
     
107. The Emirates Center for Strategic Studies and Research. The Information Revolution and the Arab World: Its Impact on State and Society. – М.: I. B. Tauris, 1998. – 236 с.
     
108. Bob Phibbs. The Retail Doctor?s Guide to Growing Your Business. – М.: , 2010. – 246 с.
     
109. Charles Hannabarger. Balanced Scorecard Strategy For Dummies®. – М.: , 2007. – 384 с.
     
110. Dave Crenshaw. Invaluable. – М.: , 2010. – 176 с.
     
111. Chris Weston, Chris Coe. Creative DSLR Photography: The Ultimate Creative Workflow Guide. – М.: Рид Элсивер, Focal Press, 2010. – 200 с.
     
112. Wendy Schlessel Harpham. Diagnosis – Cancer Your Guide Through the First Few Months (Paper). – М.: , 1992. – 162 с.
     
113. Jean Barbazette. Managing the Training Function For Bottom Line Results. – М.: , 2007. – 416 с.
     
114. Wendy Schlessel Harpham. Diagnosis – Cancer Your Guide Through the First Few Months Rev & Updated. – М.: , 1997. – 256 с.
     
115. The Schomburg Center for Research in Black Culture. The Black New Yorkers. – М.: , 2001. – 480 с.
     
116. Madelyn Burley–Allen. Listening: The Forgotten Skill, Second Edition and Managing Assertively: How to Improve Your People Skills, Second Edition Set. – М.: , 1995. – 418 с.
     
117. Harald Mante. Serial Photography: Using Themed Images to Improve Your Photographic Skills. – М.: , 2011. – 404 с.
     
118. Larry Cuban. The Blackboard and the Bottom Line – Why Schools Can?t be Businesses. – М.: , 2007. – 272 с.
     
119. Edward A Cavazos. Cyberspace & the Law – Your Rights & Duties in the On–Line World (Paper Only). – М.: , 1994. – 230 с.
     
120. The No-Cry Sleep Solution: Gentle Ways To Help Your Baby Sleep Through The Night. – М.: , 2002. – 208 с.
     
121. Charlsie Childs. Improve Your American English Accent: Overcoming Major Obstacles to Understanding. – М.: McGraw-Hill, 2003. – 0 с.
     
122. Ending The Management Illusion: How To Drive Business Results Using The Principles Of Behavioral Finance. – М.: , 2011. – 320 с.
     
123. Stop Self-Sabotage: Get Out Of Your Own Way To Earn More Money, Improve Your Relationships, And Find The Success You Deserve. – М.: , 2011. – 240 с.
     
124. Improve Your English: English In The Workplace (Dvd W/ Book). – М.: , 2011. – 0 с.
     
125. Crack The Fat-Loss Code: Outsmart Your Metabolism And Conquer The Diet Plateau. – М.: , 2011. – 304 с.
     
126. The Green Building Bottom Line (Greensource Books; Green Source). – М.: , 2011. – 384 с.
     
127. Christina Baglivi Tinglof. Double Duty: The Parents' Guide to Raising Twins, from Pregnancy Through the School Years. – М.: McGraw-HILL, Inc, 2011. – 232 с.
     
128. The Big Book Of Conflict Resolution Games: Quick, Effective Activities To Improve Communication, Trust And Collaboration. – М.: , 2011. – 240 с.
     
129. How To Read A Balance Sheet: The Bottom Line On What You Need To Know About Cash Flow, Assets, Debt, Equity, Profit...And How It All Comes Together. – М.: , 2011. – 224 с.
     
130. Compensating The Sales Force: A Practical Guide To Designing Winning Sales Reward Programs, Second Edition. – М.: , 2011. – 272 с.
     
131. Ken Taylor. 50 Ways to Improve Your Business English... Without Too Much Effort!. – М.: Heinle Cengage Learning, 2006. – 144 с.
     
132. Eric Baber. 50 Ways to Improve your Business English using the Internet. – М.: , 2007. –  с.
     
133. Sam McCarter, Norman Whitby. Improve Your IELTS Writing Skills. – М.: Macmillan Education, 2007. – 112 с.
     
134. Improve Your Skills: Writing for Advanced. – М.: Macmillan Education, 2014. – 104 с.
     
135. Improve Your Skills: Listening & Speaking for Advanced (+ 3 CD). – М.: Macmillan Education, 2014. – 128 с.
     
136. Improve Your Skills: Listening & Speaking for Advanced (+ 3 CD). – М.: Macmillan Education, 2014. – 128 с.
     
137. Joakim Ahlstrom. How to Succeed with Continuous Improvement: A Primer for Becoming the Best in the World. – М.: McGraw-Hill, 2015. – 128 с.
     
138. Kristen Rainey. In Pursuit of the Triple Bottom Line. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
     
139. Aliyu Olayemi Abdullateef. CRM implementation in inbound Contact Center: Issues and Challenges. – М.: LAP Lambert Academic Publishing, 2011. – 160 с.
     
140. Raida Al-Awamleh. Developing Future Leaders. – М.: LAP Lambert Academic Publishing, 2011. – 252 с.
     

Лучшие результаты

Дополнительные результаты

1. Займы для корпораций: back to the Russia. Т. Мартынова, "Банковское обозрение", № 11, ноябрь 2007.
2. Contact. Методология учета с точки зрения организатора системы. Л. Хлунова, "Бухгалтерия и банки", № 5, май 2006.
3. Залог успешного поиска - оперативная обратная связь между заказчиком и рекрутером. интервью с М.Ф. Кулеевой, директором кадрового агентства Vip contact. "Управление персоналом", № 24, декабрь 2005.
4. Тренер должен любить людей. интервью со С. Ивановой, старшим партнером, тренером-консультантом KPG Training Center Ivanova & Lebedeva. "Управление персоналом", № 12, июнь 2005.
5. Как в детском пазле. интервью с И. Смелянским, директором московского офиса компании The Boston Consulting Group. М. Тальская, "БДМ. Банки и деловой мир", N 3, март 2012 г.
6. Back side of the moon, или темная сторона поведения персонала. интервью с Н. Русаковой, директором по персоналу ОАО "Хлебпром", А. Сукачёвым, директором "Торговой компании АС", Н. Харитоновой, руководителем службы персонала тверской компании ЗАО "ДКС". А. Колесникова, Т. Тюрина, С.  Машарипов, "Управление персоналом", N 16, август 2010 г.
7. Критика on-line. интервью с О. Киселевой, руководителем компании World Gym Consulting. С. Сипатов, "Управление персоналом", N 14, июль 2010 г.
8. On-line коммуникации: от классики до web 2.0-технологий. И. Широкова, "Ремедиум", № 7, июль 2010.
9. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
10. Когда бизнес и власть встретятся on-line?. И. Пискун, "Московский бухгалтер", № 8, апрель 2009.
11. Новая упрощенная процедура рассмотрения мелких исков в Евросоюзе - the european small claims procedure. escp. Н.В. Сивак, "Законодательство", № 2, февраль 2009.
12. Работа с платежами CONTACT в приложении "Интернет-клиент для физических лиц". А. Козлов, "Банковский ритейл", № 1, I квартал 2009.
13. Сдача отчетности on-line: прогресс налицо. М. Дудко, "Консультант", № 13, июль 2008.
14. On-line рекрутмент. интервью с О. Бруковской, директором по маркетингу и PR группы компаний HeadHunter, А. Куракиным, заместителем генерального директора ООО "РДВ-медиа-групп", Я. Топорковым, директором по связям с общественностью ООО "СуперДжоб", С. Сторожевым, руководителем проектов Joblist и 100 Работ. "Управление персоналом", № 7, апрель 2008.