Результаты поиска

Лучшие результаты

1. Sandra Meister. Brand Communities for Fast Moving Consumer Goods: An Empirical Study of Members' Behavior and the Economic Relevance for the Marketer. – М.: , 2012. – 316 с.
   
2. Brad Cleveland. ICMI's Call Center Management Dictionary: The Essential Reference for Contact Center, Help Desk and Customer Care Professionals. – М.: Call Center Press, 2003. – 209 с.
   
3. Michael Young. Mastering Customer Service. – М.: , 0. – 0 с.
   
4. Frederick E. Webster. Industrial Marketing Strategy, 3rd Edition. – М.: , 0. – 0 с.
   
5. Dale Neef. Managing Corporate Reputation and Risk : A Strategic Approach Using Knowledge Management. – М.: , 2003. – 0 с.
   
6. Daniel Farb. Powerful Pharmaceutical Sales: Complete Guide to Sales Procedures and Techniques for Pharmaceutical Sales Representatives in the Hospital and in Medical ... HIPAA, Sexual Harassment, and Compliance. – М.: , 2004. – 0 с.
   
7. Beverly Y. Langford. The Etiquette Edge: The Unspoken Rules For Business Success. – М.: , 2005. – 192 с.
   
8. Mitsuru Kodama. New Knowledge Creation Through ICT Dynamic Capability Creating Knowledge Communities Using Broadband (HC). – М.: , 2008. – 224 с.
   
9. Farkhanda Abbas. Impact Of Corporate Governance on Value Creation. – М.: LAP Lambert Academic Publishing, 2012. – 160 с.
   
10. Raida Al-Awamleh. Organization Behaviours and Theory. – М.: LAP Lambert Academic Publishing, 2014. – 188 с.
    
11. Soo Yeon Hong. Management of Customers'' Communication Behaviors. – М.: LAP Lambert Academic Publishing, 2010. – 172 с.
    
12. Silvia Vianello. Online Consumer Behavior in Social Media. – М.: LAP Lambert Academic Publishing, 2010. – 284 с.
    
13. Tim Stierman. How to use social media communities in marketing. – М.: LAP Lambert Academic Publishing, 2011. – 104 с.
    
14. Salman Ahmad Awan and Muzafar Said. Edging Customer Loyalty Enhancing Communication. – М.: LAP Lambert Academic Publishing, 2012. – 152 с.
    
15. Sehrish Qureshi. Impact of Manager's Emotional Intelligence on Employees. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    

Дополнительные результаты

1. Paul J. Jackson, Jos Van Der Wielen. Teleworking: International Perspectives : From Telecommuting to the Virtual Organization (The Management of Technology and Innovation). – М.: , 0. – 0 с.
   
2. Andley Genus. The Management of Change: Perspectives and Practice. – М.: , 0. – 0 с.
   
3. David K. Leonard. African Successes: Four Public Managers of Kenyan Rural Development. – М.: , 0. – 0 с.
   
4. Edward Sherwood Meade. Trust Finance: A Study of the Genesis, Organization, and Management of Industrial Combinations. – М.: , 0. – 0 с.
   
5. Ove Granstrand. The Economics and Management of Intellectual Property. – М.: , 0. – 0 с.
   
6. Constantin Zopounidis. Operational Tools in the Management of Financial Risks. – М.: , 0. – 0 с.
   
7. Bernd Stahl. Responsible Management of Information Systems. – М.: , 0. – 0 с.
   
8. Effective Management of Benchmarking Projects. – М.: , 0. – 0 с.
   
9. S. Ghosh. Advances in the Management of Organizational Quality, Volume 5. – М.: , 0. – 0 с.
   
10. Margaret Stockdale, Faye J. Crosby. The Psychology and Management of Workplace Diversity. – М.: , 0. – 0 с.
    
11. Fredric M. Jablin. Handbook of Organizational Communication: An Interdisciplinary Perspective. – М.: , 0. – 0 с.
    
12. Joseph R Dominick. Dynamics of Mass Communication with OLC. – М.: , 0. – 0 с.
    
13. Nelson B. Winkless III. Elements of Business Communication: How to Get Along Until You Hire Specialists. – М.: , 0. – 0 с.
    
14. Barbara A. Gutek. The Dynamics of Service : Reflections on the Changing Nature of Customer/Provider Interactions (Jossey-Bass Management Series). – М.: , 0. – 0 с.
    
15. Richard Farson. Management of the Absurd: Paradoxes in Leadership. – М.: , 0. – 0 с.
    
16. David Baron, Lynette Padwa. Moses on Management: 50 Leadership Lessons from the Greatest Manager of All Time. – М.: Atria, 2000. – 320 с.
    
17. John Hendry, Gerry Johnson. Strategic Thinking: Leadership and the Management of Change. – М.: , 0. – 0 с.
    
18. Craig Langston. Strategic Management of Built Facilities. – М.: , 0. – 0 с.
    
19. Eliezer Geisler, Ori Heller. Management of Medical Technology: Theory, Practice, and Cases (Management of Medical Technology). – М.: , 0. – 0 с.
    
20. Herbert W. Robinson. The Challenge to Government: Management of a Capitalist Economy. – М.: Ims Press, 1991. – 334 с.
    
21. Norman Wirzba. The Essential Agrarian Reader: The Future of Culture, Community, and the Land. – М.: , 0. – 0 с.
    
22. J. S. Shortle, Ronald C. Griffin, D.W. Bromley, B.G. Colby, A. Dinar, G.E. Helfand, R.E. Howitt, K. Segerson, M. Weinberg, R.A. Young. Irrigated Agriculture and the Environment (The Management of Water Resources Series). – М.: , 0. – 0 с.
    
23. Dr. Elaine Tatham, Chris Tatham, Dr. Jane Mobley. Customer Attitudes, Behavior, and the Impact of Communication Efforts. – М.: , 0. – 0 с.
    
24. Committee on Prospects and Opportunities for Sustainable Management Of, National Research Council. Forested Landscapes in Perspective: Prospects and Opportunities for Sustainable Management of America's Nonfederal Forests (Agriculture). – М.: , 0. – 0 с.
    
25. Peter J. Curwen, Peter Curwen. The Future of Mobile Communications: Awaiting the Third Generation. – М.: , 0. – 0 с.
    
26. Anne S. Tsui, Chung-Ming Lau. The Management of Enterprises in the People's Republic of China. – М.: , 0. – 0 с.
    
27. Jeffrey S. Harrison. Strategic Management : Of Resources And Relationships. – М.: , 0. – 0 с.
    
28. Jeffrey S. Harrison. Strategic Management : Of Resources and Relationships (Concepts and Cases). – М.: , 0. – 0 с.
    
29. Stephen Chen. Strategic Management of e-Business. – М.: , 0. – 0 с.
    
30. The Editors of the Customer Communicator. Skillsharpener: Training for the Frontline (Skillsharpener). – М.: , 0. – 0 с.
    
31. Don E. Schultz, Beth E. Barnes. Strategic Brand Communication Campaigns. – М.: McGraw-Hill, 1999. – 400 с.
    
32. Norman A. Govoni. Dictionary of Marketing Communications. – М.: Sage Publications, 2003. – 256 с.
    
33. Richard J. Schonberger. Building a Chain of Customers: Linking Business Functions to Create World Class Company. – М.: , 0. – 0 с.
    
34. Philippe Malaval, Christophe Benaroya. Strategy and Management of Industrial Brands: Business to Business Products and Services. – М.: , 0. – 0 с.
    
35. CIM Coursebook 02/03 Customer Communications in Marketing. – М.: , 0. – 0 с.
    
36. Michel A. Bell. Managing God's Money-The Basics, Workbook: Become a Good Manager of God's Resources. – М.: , 0. – 0 с.
    
37. Mehdi Khosrowpour. Effective Utilization and Management of Emerging Information Technologies: The 1998 Conference Proceedings in Boston Massachusettes. – М.: , 0. – 0 с.
    
38. Stuart Barnes. Mbusiness: The Strategic Implications of Mobile Communications. – М.: , 0. – 0 с.
    
39. David G. Loomis, Lester D. Taylor. Forecasting the Internet: Understanding the Explosive Growth of Data Communications (TOPICS IN REGULATORY ECONOMICS AND POLICY). – М.: , 0. – 0 с.
    
40. Bernd Carsten Stahl. Responsible Management of Information Systems. – М.: , 0. – 0 с.
    
41. J.W. Stuth, B.G. Lyons. Decision Support Systems for the Management of Grazing Lands: Emerging Issues. – М.: , 0. – 0 с.
    
42. Dimitris N. Chorafas. The Management of Bond Investments and Trading of Debt. – М.: , 2005. – 0 с.
    
43. Dimitris N. Chorafas. Management of Equity Investments. – М.: , 2005. – 0 с.
    
44. John Abram. The Seven Myths of Customer Management : How to be Customer-Driven Without Being Customer-Led. – М.: , 2003. – 0 с.
    
45. Xin-An Lu. Cases of Problematic Communication from College Students. – М.: , 2003. – 0 с.
    
46. E.D. Solojentsev. Scenario Logic and Probabilistic Management of Risk in Business and Engineering (Applied Optimization). – М.: , 2004. – 0 с.
    
47. Frank Bannister. Purchasing and Financial Management of Information Technology : A practical guide (Computer Weekly Professional). – М.: , 2003. – 0 с.
    
48. Rakesh Seth. Creating Customer Delight: The How and Why of Customer Relationship Management. – М.: , 2005. – 0 с.
    
49. Chris Thomas. Employee Management and Customer Service in the Retail Industry. – М.: , 2005. – 0 с.
    
50. William Revill Kerr. Tourism Public Policy, and the Strategic Management of Failure (Advances in Tourism Research). – М.: , 2003. – 0 с.
    
51. The Management of Tourism. – М.: , 2004. – 0 с.
    
52. John Leopold. The Strategic Managing of Human Resources. – М.: , 2004. – 0 с.
    
53. Nancy S. Ahlrichs. Manager of Choice: 5 Competencies for Cultivating Top Talent. – М.: Davies-Black Publishing, 2003. – 256 с.
    
54. Rick Blunt. Communities At The Speed Of Business: Communities Of Practice As Peer-to-peer Learning Networks. – М.: , 2003. – 0 с.
    
55. Melissa Schilling. Strategic Management of Technological Innovation. – М.: , 2004. – 0 с.
    
56. Jaime Gil-Aluja. Fuzzy Sets in the Management of Uncertainty (Studies in Fuzziness and Soft Computing). – М.: , 2004. – 0 с.
    
57. Julia Tum, Philippa Norton, J. Nevan Wright. Management of Event Operations. – М.: Elsevier Butterworth-Heinemann, 2006. – 304 с.
    
58. The SAGE Handbook of Conflict Communication: Integrating Theory, Research, and Practice. – М.: , 2006. – 808 с.
    
59. The SAGE Handbook of Nonverbal Communication. – М.: , 2006. – 616 с.
    
60. Communities of Practice: Community, Economic Creativity, and Organization. – М.: , 2008. – 320 с.
    
61. David Frederick Ross. The Intimate Supply Chain: Leveraging the Supply Chain to Manage the Customer Experience (Series on Resource Management). – М.: , 2008. – 304 с.
    
62. Encyclopedia of Information Communication Technology. – М.: , 2008. – 926 с.
    
63. Joanne Baulderstone. Why Can\'t You Just Tell The Minister We\'re Doing a Good Job?: Managing Accountability in Community Services. – М.: , 2008. – 208 с.
    
64. Lynette Ryals. Managing Customers Profitably. – М.: , 2009. – 384 с.
    
65. Larry Weber. Marketing to the Social Web: How Digital Customer Communities Build Your Business. – М.: , 2009. – 272 с.
    
66. Robert W. Kolb, Donald Schwartz. Corporate Boards: Managers of Risk, Sources of Risk (Loyola University Series on Risk Management). – М.: , 2009. – 400 с.
    
67. Christian Zeidler. Mobile Support in Customer Loyalty Management. – М.: , 2009. – 239 с.
    
68. Mumtaz Khan, Suleman A. Lodhi. IMPLICIT COORDINATION BEHAVIORS: Team Processes for Effective Management. – М.: , 2010. – 92 с.
    
69. Segomotso Masegonyana Keakopa. Management of electronic records: Opportunities and challenges for Botswana, Namibia and South Africa. – М.: , 2010. – 352 с.
    
70. Nhial Kun Gogok. Understanding the role of local communities in Forest Concessions Mgt: A Participatory Forest Management initiative in South Sudan. – М.: , 2012. – 168 с.
    
71. Management of Heart Failure - Volume 2: Surgical. – М.: , 2008. – 346 с.
    
72. Management of Heart Failure. – М.: , 2008. – 358 с.
    
73. Salah M. Abdel–aleem. The Design and Management of Medical Device Clinical Trials. – М.: , 2010. – 250 с.
    
74. Jonathan Andrews. Customers & Patrons of the Mad–Trade – The Management of Lunacy in Eighteenth–Century London with Complete text of John Munro?s 1766 Case Book. – М.: , 2003. – 450 с.
    
75. Melissa A. Schilling. Strategic Management Of Technological Innovation. – М.: , 2010. – 336 с.
    
76. Silvia Torsi. The self management of chronic conditions. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
    
77. Diego Palano. Management of a high mix production system with interdependent demands. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
    
78. Sarwoko Mangkoedihardjo. Loop Management of Solid Waste in Indonesia. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
    
79. Titus Kariuki. Conflict at the workplace and the management of an organization. – М.: LAP Lambert Academic Publishing, 2013. – 68 с.
    
80. Mary Mazvita Ngwenya. Survival of Local Knowledge about Management of Natural Resources. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
    
81. P. K. Ghosh and N. K. Ghosh. Livelihood Patterns of Bihari Community. – М.: LAP Lambert Academic Publishing, 2011. – 72 с.
    
82. Chipo Plaxedes Mubaya. Access, Use and Management of Water Resources by Rural Communities. – М.: LAP Lambert Academic Publishing, 2011. – 120 с.
    
83. Fredrick Wawire Otike. Establishment, Management and Organization of University Libraries. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
    
84. Abid Md. Abdullah Chowdhury. Medicare & Ethnomedicare: Health Care System of Manipuri Community. – М.: LAP Lambert Academic Publishing, 2014. – 64 с.
    
85. Rukya Hassen. An Ethnography of Multicultural Communication in Wollo. – М.: LAP Lambert Academic Publishing, 2014. – 288 с.
    
86. Sani Boniface Mutale. Management of Village Water Supply Hand Pumps in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2014. – 136 с.
    
87. shihepo lotto. The communication behavior between Parents and Teenagers. – М.: LAP Lambert Academic Publishing, 2010. – 84 с.
    
88. Kenneth Amankwaa Acheampong and David Essaw. Management of water and sanitation. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
    
89. Marhawati Mappatoba. Co-management of Protected Areas. – М.: LAP Lambert Academic Publishing, 2011. – 212 с.
    
90. Binita Sadaula. Women's Participation in Community Forest Management:. – М.: LAP Lambert Academic Publishing, 2011. – 72 с.
    
91. Titilope Olarewaju. Willingness to Pay for Sustainable Management of Wetlands in Nigeria. – М.: LAP Lambert Academic Publishing, 2011. – 72 с.
    
92. alok kumar and Bhanu Prakash Mishra. Communication Behavior & Scientific Temperament of Farmers. – М.: LAP Lambert Academic Publishing, 2012. – 160 с.
    
93. Nhial Kun Gogok. Understanding the role of local communities in Forest Concessions Mgt. – М.: LAP Lambert Academic Publishing, 2012. – 168 с.
    
94. Pradeepa S. D. and Bhat N. S. Colony Performance Index and management of absconding in Apis cerana. – М.: LAP Lambert Academic Publishing, 2014. – 92 с.
    
95. Shobha A. Reddy,Radha D. Kale and Joseph D. Bagyaraj. Eco-friendly Management of Plant Pathogens. – М.: LAP Lambert Academic Publishing, 2012. – 156 с.
    
96. Mainu Goswami. Conservation and management of wetlands. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
    
97. Girma Amente Nono. Rehabiltation and Sustainable Use of Degraded Community Forests. – М.: LAP Lambert Academic Publishing, 2011. – 168 с.
    
98. Tatyana Bobra,Alexander Lychak and Grigoriy Prokopov. Research And Management Of Forest Ecosystems In Mountain Crimea. – М.: LAP Lambert Academic Publishing, 2013. – 184 с.
    
99. Chudamani Joshi and Jan de Leeuw. Mapping and management of invasive species. – М.: LAP Lambert Academic Publishing, 2009. – 84 с.
    
100. Kalpana Calatharan. Social-ecological resilience and management of coastal ecosystem. – М.: LAP Lambert Academic Publishing, 2010. – 92 с.
     
101. Hanaa Ahmed,Emad Eskandar and Mary Nassif. Efficacy of marine macroalgae in management of hyperlipidemia. – М.: LAP Lambert Academic Publishing, 2011. – 188 с.
     
102. JOSHIA OSAMBA. Power Sharing and the Management of Ethnopolitical Conflicts in Kenya. – М.: LAP Lambert Academic Publishing, 2011. – 188 с.
     
103. Patrick Osei-Kufuor and Emmanuel Aklogo. Local Management of Water Systems and Sustainable Water Supply. – М.: Scholars' Press, 2013. – 152 с.
     
104. Anastacia Kariuki. Nutritional Management of Obesity, Diabetes and Hypertension. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
     
105. Sanyogita Andriyas. Analysis & forecasting of irrigation decision behavior. – М.: LAP Lambert Academic Publishing, 2013. – 124 с.
     
106. Kanoel Rosemary Ruhakana. Public Participation in Management of Wetlands in Uganda. – М.: LAP Lambert Academic Publishing, 2012. – 588 с.
     
107. Catherine Kahabuka and Sven G. Hinderaker. Care seeking and management of common childhood illnesses in Tanzania. – М.: LAP Lambert Academic Publishing, 2013. – 152 с.
     
108. kashi Nath Pokharel. The Health Seeking Behavior of Jhangad community(an Ethnic minority). – М.: LAP Lambert Academic Publishing, 2010. – 68 с.
     
109. Shewfang Shieh. Impact of Customer Satisfaction and Switching Costs on Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
     
110. Akine Eshete. Assessment of Risky Sexual Behavior and Parental Communication. – М.: LAP Lambert Academic Publishing, 2013. – 52 с.
     
111. Eman El-Genady,Zeinab Abd- Halim and Enayatee Abd- El Wahab. Causes and management of psychiatric patients' aggression & violence. – М.: LAP Lambert Academic Publishing, 2014. – 212 с.
     
112. Ataisi Emiya Gladday. Challenges in the Management of Children with Communication Disorders. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
     
113. Ali Asgari. Antecedents of Organizational Citizenship Behavior in Public Sector. – М.: LAP Lambert Academic Publishing, 2010. – 196 с.
     
114. Monica Pocora. Classroom management - management of crisis situation. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
     
115. Maxwell Akansina Aziabah. Decentralised Management of Basic Education in Ghana. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
     
116. LINDA LUMBASI. Management of Student Affairs at Universities. – М.: LAP Lambert Academic Publishing, 2011. – 100 с.
     
117. Sebastian Kot and Bogdan Marczyk. IT Support in Management of Road Transport Business. – М.: LAP Lambert Academic Publishing, 2015. – 188 с.
     
118. Segomotso Masegonyana Keakopa. Management of electronic records. – М.: LAP Lambert Academic Publishing, 2010. – 352 с.
     
119. Carlos Eduardo Pires. Clustering Peers in Semantic Communities. – М.: LAP Lambert Academic Publishing, 2010. – 148 с.
     
120. Paul van Wingerden. Impact of Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
     
121. Berihun Muche. Determinants of Customer Switching Behavior. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
     
122. Mohamad Zakaria. The Role and Function of Effective Communication. – М.: LAP Lambert Academic Publishing, 2012. – 64 с.
     
123. Nur'Hidayah Che Ahmat,Salleh Mohd Radzi and Mohd Salehuddin Mohd Zahari. Perception of price fairness and customer response behaviors. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
     
124. Lalka Borisova. Contemporary Problems of Corporate Communication. – М.: LAP Lambert Academic Publishing, 2013. – 52 с.
     
125. Efthimia M. Papadopoulou. An Analysis of Customer Loyalty to Branded Farm Milk. – М.: LAP Lambert Academic Publishing, 2012. – 196 с.
     
126. Alireza Abdolhosseini Khaligh and Alireza Miremadi. The Impact of eCRM on Loyalty and Retention of Customers. – М.: LAP Lambert Academic Publishing, 2012. – 140 с.
     
127. Karunaratna A.C. An Examination of the Determinants of Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2014. – 120 с.
     
128. Bede Akorige Atarah and Augustine Awuah Peprah. The Role of Marketing Communication in Student Enrolment. – М.: LAP Lambert Academic Publishing, 2014. – 76 с.
     
129. Soo Yeon Hong. Management of Customers'' Communication Behaviors. – М.: LAP Lambert Academic Publishing, 2010. – 172 с.
     
130. Emmanuel Dumbu,Maxwell Musingafi and Paul Mupa. Management of Community Based-Organsations. – М.: LAP Lambert Academic Publishing, 2011. – 220 с.
     
131. Sunday M. Makama. Management of Primary Health Care Services. – М.: LAP Lambert Academic Publishing, 2011. – 132 с.
     
132. Abiodun Ogunola. Management Styles, Organizational Communication & Job Performance. – М.: LAP Lambert Academic Publishing, 2014. – 116 с.
     
133. Sukhumpong Channuwong. The Human Resource Management of Universities in Thailand. – М.: LAP Lambert Academic Publishing, 2010. – 112 с.
     
134. Sumit Prasad and Anupa Chaudhary. Customer Buying Behavior of Insurance Policy. – М.: LAP Lambert Academic Publishing, 2013. – 64 с.
     
135. Priyanka Mane and Alpesh Leua. Assessment of performance & satisfaction of customers:Warana Bank. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
     
136. Vincent Bagire,Jolly B. Byarugaba and Janet B. Kyogabiirwe. THE MANAGEMENT OF MEETINGS IN UGANDAN ORGANIZATIONS. – М.: LAP Lambert Academic Publishing, 2011. – 68 с.
     
137. Abu Elnasr Sobaih. The Management of Part-time employees in the restaurant industry. – М.: LAP Lambert Academic Publishing, 2011. – 380 с.
     
138. Roxan Eupena. Communication Behavior Of Science Instructors. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
     
139. Stella Muchemwa. Use of Nonverbal Communication in the Classroom. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
     
140. Vincent Chiyongo. Management of Distance Teacher Education in Zambia. – М.: LAP Lambert Academic Publishing, 2012. – 264 с.
     

Лучшие результаты

Дополнительные результаты

1. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
2. Построить идеальный каскад информации удается далеко не всегда. интервью с А. Синикас. Angela D. Sinickas, президентом международной консалтинговой компании Sinickas Communications, Inc. США, www.sinicom. com. В. Правоторов, "Кадровый менеджмент", № 4, май-июнь 2006.
3. Партнерство вместо подчинения. интервью с Дезо Хорватом, деканом Schulich School of Business. Р. Крецул, "Кадровый менеджмент", № 1, февраль 2006.
4. BUSINESS PROCESS MANAGEMENT: система для руководителя. А. Крючкова, "Финансовая газета. Региональный выпуск", № 24, июнь 2005.
5. Построение системы мотивации по технологии BUSINESS UNIT MANAGEMENT. В. Лунин, "Финансовая газета. Региональный выпуск", № 16, апрель 2005.
6. Business performance management: источники эффективности. О. Духонина, П. Горянский, "Финансовая газета. Региональный выпуск", № 20, май 2004.
7. Медицинская информатика в Web of Science: доля России в мировом публикационном потоке. Н.Г. Куракова, Л.А. Цветкова, "Врач и информационные технологии", № 4, июль-август 2012.
8. Health management: совершенствуем здоровый образ работы. С. Царенко, "Кадровик.ру", N 5, май 2012 г.
9. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
10. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
11. Lifestyle management и консьерж-сервис. А.И. Гусев, "Банковский ритейл", N 1, I квартал 2012 г.
12. Ошибки при формировании и развитии бизнеса private banking & wealth management. А.В. Александров, "Банковский ритейл", N 1, I квартал 2012 г.
13. Business Intelligence и Business Performance Management: основные термины и концепции. Ю.В. Амириди, "Управление в кредитной организации", N 5, сентябрь-октябрь 2011 г.
14. Взаимодействие блока private banking & wealth management с розничным бизнесом. А.В. Александров, "Банковский ритейл", N 3, III квартал 2011 г.
15. Сегментация клиентов в бизнесе private banking & wealth management. Н.В.  Чумак, "Банковский ритейл", N 1, I квартал 2011 г.
16. Back side of the moon, или темная сторона поведения персонала. интервью с Н. Русаковой, директором по персоналу ОАО "Хлебпром", А. Сукачёвым, директором "Торговой компании АС", Н. Харитоновой, руководителем службы персонала тверской компании ЗАО "ДКС". А. Колесникова, Т. Тюрина, С.  Машарипов, "Управление персоналом", N 16, август 2010 г.
17. Мотивируйте людей на работу, а не на преданность. интервью с Д.  Кленовым, партнером UFG Wealth Management. "Управление персоналом", N 14, июль 2010 г.
18. Использование Bill of Exchange в аккредитивной форме расчетов. Н.В. Букина, "Международные банковские операции", № 6, ноябрь-декабрь 2009.
19. Business performance management: современный взгляд. Д. Исаев, "Финансовая газета", № 10, 11, март 2009.
20. Директора заблудились между governance и management. А. Верников, "Банковское обозрение", № 8, август 2008.
21. Отечественный private banking продолжает эволюционировать в сторону private wealth management. А.И. Гусев, "Инвестиционный банкинг", № 3, III квартал 2008.