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Лучшие результаты Basit Aziz. Improving Project Management with Lean Thinking: Integrating Lean in Project Processes. – М.: , 2012. – 104 с. Nancy Lyons, Meghan Wilker. Interactive Project Management: Pixels, People, and Process (Voices That Matter). – М.: , 2012. – 192 с. Privatization of Public Services: Impacts for Employment, Working Conditions, and Service Quality in Europe (Routledge Studies in Employment and Work Relations in Context). – М.: , 2012. – 224 с. J. Mike Jacka, Paulette J. Keller. Business Process Mapping: Improving Customer Satisfaction. – М.: , 0. – 0 с. Steve Bullard. Recruiting Strategies for the New Millennium: A Corporate Guide to Building and Improving Your Company's Recruiting Process. – М.: , 0. – 0 с. Gideon Halevi. Restructuring the Manufacturing Process Applying the Matrix Method. – М.: , 0. – 0 с. Johnson A. Edosomwan. Organizational Transformation and Process Reengineering. – М.: , 0. – 0 с. John Forester. The Deliberative Practitioner: Encouraging Participatory Planning Processes. – М.: , 0. – 0 с. Rattan Lal, David Hansen, Norman Uphoff, Steven Slack, Rattan Lal. Food Security and Environmental Quality in the Developing World. – М.: , 0. – 0 с. Thomas M. Cappels. Financially Focused Quality. – М.: , 0. – 0 с. Watts S. Humphrey. Introduction to the Team Software Process(sm). – М.: Addison-Wesley Professional, 1999. – 496 с. Roger C. Swanson. The Quality Improvement Handbook: Team Guide to Tools and Techniques. – М.: , 0. – 0 с. Rona J. Vrooman. Info-line : Group Process Tools. – М.: , 0. – 0 с. Michel Greif. The Visual Factory: Building Participation Through Shared Information (See What's Happening in Your Key Processes--At a Glance, All). – М.: , 0. – 0 с. David?M.??? Fisher. Optimize Now (Or Else: How to Leverage Processes and Information to Achieve Enterprise Optimization (And Avoid Enterprise Extinction. – М.: , 0. – 0 с. Sydney Rice. Choice Points: Navigate Your Career Using the Unique PaperRoom Process. – М.: , 0. – 0 с. Peter S. Pande, Robert P. Neuman, Roland R. Cavanagh. The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams. – М.: , 0. – 0 с. Steven M. Bragg. Outsourcing : A Guide to...Selecting the Correct Business Unit...Negotiating the Contract...Maintaining Control of the Process. – М.: , 0. – 0 с. Keki R. Bhote, Keki Bhote. Power of Ultimate Six Sigma(r), The: Keki Bhote's Proven System for Moving Beyond Quality Excellence to Total. – М.: , 0. – 0 с. Karen Bemowski, Brad Stratton. 101 Good Ideas: How to Improve Just About Any Process. – М.: , 0. – 0 с. Richard E. Nance, James D. Arthur. Managing Software Quality. – М.: , 0. – 0 с. Robert B. Walford. Business Process Implementation for IT Professionals and Managers. – М.: Artech House Publishers, 1999. – 599 с. Peter Mears, Frank Voehl. The Executive Guide to Implementing Quality Systems. – М.: , 0. – 0 с. Michael C. Carruthers. Principles of Management for Quality Projects. – М.: , 0. – 0 с. George Labovitz, Y. S. Chang, Victor Rosansky. Making Quality Work: A Leadership Guide for the Results-Driven Manager. – М.: , 0. – 0 с. James P. Kohn. Ergonomic Process Management: A Blueprint for Quality and Compliance. – М.: , 0. – 0 с. James Highlands. How to Make Money with ISO 9000: A Guide to Profitable Quality Management. – М.: , 0. – 0 с. Al Endres. Implementing Juran's Road Map for Quality Leadership : Benchmarks and Results. – М.: , 0. – 0 с. Mackie Shilstone. Maximum Energy for Life: A 21-Day Strategic Plan to Feel Great, Reverse the Aging Process, and Optimize Your Health. – М.: , 0. – 0 с. Vasanthakumar N. Bhat. Total Quality Environmental Management : An ISO 14000 Approach. – М.: , 0. – 0 с. Ricardo R. Fernandez. Total Quality in Purchasing and Supplier Management. – М.: CRC Press, 1994. – 344 с. Wyn Grant, Anthony Perl, Peter Knoepfel. The Politics of Improving Urban Air Quality. – М.: , 0. – 0 с. Paul P. Biemer, Lars E. Lyberg. Introduction to Survey Quality (Wiley Series in Survey Methodology). – М.: , 0. – 0 с. Bobby R. Patton, Timothy M. Downs. Decision-Making Group Interaction: Achieving Quality (4th Edition). – М.: , 0. – 0 с. Statistical Process Control. – М.: , 0. – 0 с. Anna E. Flynn, Sam Farney. The Supply Management Leadership Process: Strategies for Organizational Effectiveness. – М.: Institute for Supply Management, 2000. – 300 с. Quality Management for the Technology Sector. – М.: , 0. – 0 с. RavA Anupindi, Sunil Chopra, Sudhakar D. Deshmukh, Jan A. Van Mieghem, Eitan Zemel, Jan Van Mieghem. Managing Business Process Flows. – М.: , 0. – 0 с. Erin Callaway. Enterprise Resource Planning: Integrating Applications and Business Processes Across the Enterprise. – М.: , 0. – 0 с. David L. Goetsch, Stanley Davis. Quality Management: Introduction to Total Quality Management for Production, Processing, and Services (4th Edition). – М.: , 0. – 0 с. Dale H. Besterfield, Carol Besterfield-Michna, Glen Besterfield, Mary Besterfield-Sacre. Total Quality Management (3rd Edition). – М.: , 0. – 0 с. Kevin P. McCormack, William C. Johnson, Kevin P McCormack. Business Process Orientation: Gaining the E-Business Competitive Advantage. – М.: , 0. – 0 с. Keki R. Bhote. The Ultimate Six Sigma: Beyond Quality Excellence. – М.: , 0. – 0 с. Marlene Caroselli. Quality Games for Trainers: 101 Playful Lessons in Quality and Continuous Improvement. – М.: McGraw-Hill, 0. – 304 с. B. G. Dale, Heather Bunney, Barrie Dale. Total Quality Management Blueprint (Business Blueprints). – М.: , 0. – 0 с. Michael E. Milakovich. Improving Service Quality: Achieving High Performance in the Public and Private Sectors. – М.: , 0. – 0 с. Hubert K. Rampersad. Total Quality Management: An Executive Guide to Continuous Improvement. – М.: , 0. – 0 с. Lou Cohen. Quality Function Deployment: How to Make QFD Work for You. – М.: Addison Wesley Longman, 0. – 368 с. Stephen George, Arnold Weimerskirch. Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies. – М.: Wiley, 1998. – 254 с. Quality Beyond Six Sigma. – М.: , 0. – 0 с. James C. Abbott. Optimize Your Operation: Stories, Tools and Lessons for Using the Principles of Process Management to Improve Your Quality (The Walkabout Series). – М.: , 0. – 0 с. John M. Usher, Utpal Roy, Hamid Parsaei. Integrated Product and Process Development: Methods, Tools, and Technologies. – М.: , 0. – 0 с. Layth C. Alwan. Statistical Process Analysis. – М.: , 0. – 0 с. Donna CS. Summers, Donna Summers. Quality (3rd Edition). – М.: , 0. – 0 с. Gary Born. Process Management to Quality Improvement : The Way to Design, Document and Re-engineer Business Systems. – М.: , 0. – 0 с. Ray W., P.E. Wilson, Paul Harsin. Process Mastering: How to Establish and Document the Best Known Way to Do a Job (Productivity's Shopfloor). – М.: , 0. – 0 с. Robert T. Amsden, Howard E. Butler, Davida M. Amsden. SPC Simplified: Practical Steps to Quality. – М.: , 0. – 0 с. Claude W. Burrill, Johannes Ledolter. Achieving Quality Through Continual Improvement. – М.: , 0. – 0 с. Peter Merrill. Do It Right the Second Time: Benchmarking Best Practices in the Quality Change Process. – М.: , 0. – 0 с. George C. Tiao, Soren Bisgaard, William J. Hill, Daniel PeA±a, Stephen M. Stigler. Box on Quality and Discovery: With Design, Control, and Robustness. – М.: , 0. – 0 с. John E. Bauer, Grace L. Duffy, Russ Westcott. The Quality Improvement Handbook. – М.: , 0. – 0 с. Jack B., Phd Revelle. Manufacturing Handbook of Best Practices: An Innovation, Productivity, and Quality Focus. – М.: , 0. – 0 с. Bhuvan Unhelkar. Process Quality Assurance for UML-Based Projects. – М.: , 0. – 0 с. Roger Slater. Integrated Process Management: A Quality Model. – М.: , 0. – 0 с. Arpad Gaal. ISO 9001:2000 for Small Business: Implementing Process-Approach Quality Management. – М.: , 0. – 0 с. Tim O'Hanlon. Quality Audits for Iso 9001:2000: Making Compliance Value-Added. – М.: , 0. – 0 с. Harrison M. Wadsworth, Kenneth S. Stephens, A. Blanton Godfrey. Modern Methods For Quality Control and Improvement, 2nd Edition. – М.: , 0. – 0 с. Six Sigma Quality for Business and Manufacture. – М.: , 0. – 0 с. John Hradesky. Total Quality Management Handbook. – М.: , 0. – 0 с. Bengt KarlA¶f, Svante A?stblom. Benchmarking : A Signpost to Excellence in Quality and Productivity. – М.: , 0. – 0 с. David D. Yao, Shaohui Zheng. Dynamic Control of Quality in Production-Inventory Systems. – М.: , 0. – 0 с. M. Jeya Chandra. Statistical Quality Control. – М.: , 0. – 0 с. Greg Hutchins. The ISO 9000 Workbook : A Comprehensive Guide to Developing Quality Manuals and Procedures. – М.: , 0. – 0 с. Mark A. Fryman. Quality and Process Improvement. – М.: , 0. – 0 с. Kim Caputo. CMM Implementation Guide: Choreographing Software Process Improvement. – М.: Addison-Wesley Professional, 1998. – 336 с. Bruce T. Barkley, James H. Saylor. Customer-Driven Project Management : Building Quality into Project Processes. – М.: , 0. – 0 с. Donald E., Md. Lighter, Douglas C. Fair. Principles and Methods of Quality Management in Health Care. – М.: , 0. – 0 с. D.H.,Ph.D Stamatis. Advanced Quality Planning: A Commonsense Guide to Aqp and Apqp (Productivity's Shopfloor). – М.: , 0. – 0 с. Stephen B. Knouse. The Reward and Recognition Process in Total Quality Management. – М.: , 0. – 0 с. Douglas C. Crocker. How to Use Regression Analysis in Quality Control (The Asqc Basic References in Quality Control, Vol 9). – М.: , 0. – 0 с. Cas Welch, Pete Geissler. Applying Total Quality to Sales. – М.: , 0. – 0 с. Jamal K Al-Dabal. Is Total Quality Management Enough for Competitive Advantage? Realities in. – М.: , 0. – 0 с. Michael B. Weinstein. Total Quality Safety Management and Auditing. – М.: , 0. – 0 с. Michael Cusack. Online Customer Care: Applying Today's Technology To Achieve World-Class Customer Interaction. – М.: ASQ Quality Press, 1998. – 266 с. Thomas Siebel, Michael Malone. Virtual Selling: Going Beyond the Automated Sales Force to Achieve Total Sales Quality. – М.: , 0. – 0 с. Workshop on the Life of a Process Model--From Conception to Action, S. Macchietto, S. P. Asprey. Dynamic Model Development: Methods, Theory and Applications (Computer-Aided Chemical Engineering). – М.: , 0. – 0 с. Robert O. Lewis. Independent Verification and Validation : A Life Cycle Engineering Process for Quality Software (New Dimensions In Engineering Series). – М.: , 0. – 0 с. David M. Fisher. Optimize Now (or else!) : How to Leverage Processes and Information to Achieve Enterprise Optimization (and Avoid Enterprise Extinction). – М.: , 2003. – 0 с. Frontiers in Statistical Quality Control 7. – М.: , 2004. – 0 с. Mick Norton. Quick Course in Statistical Process Control (Net Effect). – М.: , 2004. – 0 с. Beverage Quality and Safety. – М.: , 2003. – 0 с. Coffee: Growing, Processing, Sustainable Production : A Guidebook for Growers, Processors, Traders, and Researchers. – М.: , 2004. – 0 с. Stephen George. Process Improvement and Quality Management in the Retail Industry. – М.: , 2005. – 0 с. Christoph H. Loch. Industrial Excellence : Management Quality in Manufacturing. – М.: , 2003. – 0 с. John Newman. Advanced Concrete Technology 4: Testing & Quality (Advanced Concrete Technology Set) (Advanced Concrete Technology). – М.: , 2003. – 0 с. K G Swift. Process Selection, Second Edition. – М.: , 2003. – 0 с. Bob Legrand. Q-course Quality & Organization. – М.: , 2004. – 0 с. Eugen Oetringer. The IT Strategy Management Process: Supporting IT Services Through Effective Knowledge Management. – М.: Van Haren Publishing, 2005. – 136 с. Douglass C. North. Understanding the Process of Economic Change (Princeton Economic History of the Western World). – М.: , 2005. – 208 с. Mark Graham Brown. Baldrige Award Winning Quality: How to Interpret the Baldrige Criteria for Performance Excellence (Baldrige Award Winning Quality). – М.: , 2007. – 384 с. John S Oakland, Marton Marosszeky. Total Quality in the Construction Supply Chain. – М.: , 2006. – 384 с. John Ngosong Morfaw. Total Quality Management: A Comprehensive Strategy Toward the Implementation of an Effective and Efficient Healthcare Delivery System in Africa. – М.: , 2006. – 96 с. C. Harold Aikens. Quality: A Corporate Force, Managing for Excellence. – М.: , 2005. – 448 с. Subir Chowdhury. Design for Six Sigma: The Revolutionary Process for Achieving Extraordinary Profits. – М.: , 2005. – 208 с. Donna C. S. Summers. Quality (4th Edition). – М.: , 2005. – 832 с. Process Analytical Technology: Spectroscopic Tools and Implementation Strategies for the Chemical and Pharmaceutical Industries. – М.: , 2005. – 472 с. Paul H. Ephross, Thomas V. Vassil. Groups That Work: Structure and Process. – М.: , 2005. – 400 с. Vincent K. Omachonu, Joel E. Ross. Principles of Total Quality, Third Edition. – М.: , 2004. – 408 с. Bill Carreira, Bill Trudell. Lean Six Sigma That Works: A Powerful Action Plan for Dramatically Improving Quality, Increasing Speed, And Reducing Waste. – М.: AMACOM/American Management Association, 2006. – 304 с. Assessing Quality in European Higher Education Institutions: Dissemination, Methods and Procedures. – М.: , 2006. – 166 с. Donald Lighter. Quality Management in Health Care, Second Edition: Principles and Methods. – М.: , 2004. – 580 с. Douglas C. Montgomery. Introduction To Statistical Quality Control. – М.: , 2008. – 760 с. Food Process Engineering and Technology (Food Science and Technology) (Food Science and Technology). – М.: , 2008. – 640 с. Andreas Golze, Mark Sarbiewski, Alain Zahm. Optimize Quality for Business Outcomes: A Practical Approach to Software Testing, 3rd Edition. – М.: , 2008. – 304 с. Kevin Ruegg. Front Feed: A Research Process for Organizational Change. – М.: , 2008. – 92 с. Gerard Blokdijk, Ivanka Menken. Software Testing and Quality Assurance with IT Change Management Transition Planning, Support, Service Validation, Testing and Evaluation Handbook. Change without Risk. – М.: , 2008. – 116 с. CAPT(Center for the Advancement of Process Tech)l. Process Quality. – М.: , 2010. – 288 с. Emily Au. Multistage Process Control. – М.: LAP Lambert Academic Publishing, 2010. – 84 с. Shewit Woldegebriel,Daniel Kitaw and Birhanu Beshah. Service Quality Improvement in Healthcare. – М.: LAP Lambert Academic Publishing, 2011. – 140 с. Viraj Zagade,Keshav Pujari and Pradip Relekar. Impact of period of maturity on quality and shelf life of mango. – М.: LAP Lambert Academic Publishing, 2014. – 100 с. Pagadala Srivyshnavi. Modeling For Software Quality Assurance. – М.: LAP Lambert Academic Publishing, 2013. – 156 с. Akuku Atieno Joyce. Honey Processing and Quality in Hospitality. – М.: LAP Lambert Academic Publishing, 2014. – 96 с. Moses Solagbade Adeleke. Transformation Process Quality of Business Education Products. – М.: LAP Lambert Academic Publishing, 2012. – 64 с. Дополнительные результаты Nancy Lyons, Meghan Wilker. Interactive Project Management: Pixels, People, and Process (Voices That Matter). – М.: , 2012. – 192 с. Privatization of Public Services: Impacts for Employment, Working Conditions, and Service Quality in Europe (Routledge Studies in Employment and Work Relations in Context). – М.: , 2012. – 224 с. J. Mike Jacka, Paulette J. Keller. Business Process Mapping: Improving Customer Satisfaction. – М.: , 0. – 0 с. Steve Bullard. Recruiting Strategies for the New Millennium: A Corporate Guide to Building and Improving Your Company's Recruiting Process. – М.: , 0. – 0 с. Gideon Halevi. Restructuring the Manufacturing Process Applying the Matrix Method. – М.: , 0. – 0 с. Johnson A. Edosomwan. Organizational Transformation and Process Reengineering. – М.: , 0. – 0 с. Rattan Lal, David Hansen, Norman Uphoff, Steven Slack, Rattan Lal. Food Security and Environmental Quality in the Developing World. – М.: , 0. – 0 с. Thomas M. Cappels. Financially Focused Quality. – М.: , 0. – 0 с. Watts S. Humphrey. Introduction to the Team Software Process(sm). – М.: Addison-Wesley Professional, 1999. – 496 с. Roger C. Swanson. The Quality Improvement Handbook: Team Guide to Tools and Techniques. – М.: , 0. – 0 с. David?M.??? Fisher. Optimize Now (Or Else: How to Leverage Processes and Information to Achieve Enterprise Optimization (And Avoid Enterprise Extinction. – М.: , 0. – 0 с. Sydney Rice. Choice Points: Navigate Your Career Using the Unique PaperRoom Process. – М.: , 0. – 0 с. Peter S. Pande, Robert P. Neuman, Roland R. Cavanagh. The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams. – М.: , 0. – 0 с. Keki R. Bhote, Keki Bhote. Power of Ultimate Six Sigma(r), The: Keki Bhote's Proven System for Moving Beyond Quality Excellence to Total. – М.: , 0. – 0 с. Karen Bemowski, Brad Stratton. 101 Good Ideas: How to Improve Just About Any Process. – М.: , 0. – 0 с. Richard E. Nance, James D. Arthur. Managing Software Quality. – М.: , 0. – 0 с. Robert B. Walford. Business Process Implementation for IT Professionals and Managers. – М.: Artech House Publishers, 1999. – 599 с. Peter Mears, Frank Voehl. The Executive Guide to Implementing Quality Systems. – М.: , 0. – 0 с. Michael C. Carruthers. Principles of Management for Quality Projects. – М.: , 0. – 0 с. George Labovitz, Y. S. Chang, Victor Rosansky. Making Quality Work: A Leadership Guide for the Results-Driven Manager. – М.: , 0. – 0 с. James P. Kohn. Ergonomic Process Management: A Blueprint for Quality and Compliance. – М.: , 0. – 0 с. James Highlands. How to Make Money with ISO 9000: A Guide to Profitable Quality Management. – М.: , 0. – 0 с. Al Endres. Implementing Juran's Road Map for Quality Leadership : Benchmarks and Results. – М.: , 0. – 0 с. Vasanthakumar N. Bhat. Total Quality Environmental Management : An ISO 14000 Approach. – М.: , 0. – 0 с. Ricardo R. Fernandez. Total Quality in Purchasing and Supplier Management. – М.: CRC Press, 1994. – 344 с. Wyn Grant, Anthony Perl, Peter Knoepfel. The Politics of Improving Urban Air Quality. – М.: , 0. – 0 с. Paul P. Biemer, Lars E. Lyberg. Introduction to Survey Quality (Wiley Series in Survey Methodology). – М.: , 0. – 0 с. Viktor Kremeniuk, Gunnar Sjostedt, Processes of International Negotiation Project. International Economic Negotiations: Models Versus Reality. – М.: , 0. – 0 с. Bobby R. Patton, Timothy M. Downs. Decision-Making Group Interaction: Achieving Quality (4th Edition). – М.: , 0. – 0 с. Statistical Process Control. – М.: , 0. – 0 с. Anna E. Flynn, Sam Farney. The Supply Management Leadership Process: Strategies for Organizational Effectiveness. – М.: Institute for Supply Management, 2000. – 300 с. Quality Management for the Technology Sector. – М.: , 0. – 0 с. RavA Anupindi, Sunil Chopra, Sudhakar D. Deshmukh, Jan A. Van Mieghem, Eitan Zemel, Jan Van Mieghem. Managing Business Process Flows. – М.: , 0. – 0 с. David L. Goetsch, Stanley Davis. Quality Management: Introduction to Total Quality Management for Production, Processing, and Services (4th Edition). – М.: , 0. – 0 с. Dale H. Besterfield, Carol Besterfield-Michna, Glen Besterfield, Mary Besterfield-Sacre. Total Quality Management (3rd Edition). – М.: , 0. – 0 с. Kevin P. McCormack, William C. Johnson, Kevin P McCormack. Business Process Orientation: Gaining the E-Business Competitive Advantage. – М.: , 0. – 0 с. Keki R. Bhote. The Ultimate Six Sigma: Beyond Quality Excellence. – М.: , 0. – 0 с. Marlene Caroselli. Quality Games for Trainers: 101 Playful Lessons in Quality and Continuous Improvement. – М.: McGraw-Hill, 0. – 304 с. B. G. Dale, Heather Bunney, Barrie Dale. Total Quality Management Blueprint (Business Blueprints). – М.: , 0. – 0 с. Michael E. Milakovich. Improving Service Quality: Achieving High Performance in the Public and Private Sectors. – М.: , 0. – 0 с. Hubert K. Rampersad. Total Quality Management: An Executive Guide to Continuous Improvement. – М.: , 0. – 0 с. Lou Cohen. Quality Function Deployment: How to Make QFD Work for You. – М.: Addison Wesley Longman, 0. – 368 с. Stephen George, Arnold Weimerskirch. Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies. – М.: Wiley, 1998. – 254 с. Quality Beyond Six Sigma. – М.: , 0. – 0 с. James C. Abbott. Optimize Your Operation: Stories, Tools and Lessons for Using the Principles of Process Management to Improve Your Quality (The Walkabout Series). – М.: , 0. – 0 с. John M. Usher, Utpal Roy, Hamid Parsaei. Integrated Product and Process Development: Methods, Tools, and Technologies. – М.: , 0. – 0 с. Layth C. Alwan. Statistical Process Analysis. – М.: , 0. – 0 с. Donna CS. Summers, Donna Summers. Quality (3rd Edition). – М.: , 0. – 0 с. Gary Born. Process Management to Quality Improvement : The Way to Design, Document and Re-engineer Business Systems. – М.: , 0. – 0 с. Ray W., P.E. Wilson, Paul Harsin. Process Mastering: How to Establish and Document the Best Known Way to Do a Job (Productivity's Shopfloor). – М.: , 0. – 0 с. Robert T. Amsden, Howard E. Butler, Davida M. Amsden. SPC Simplified: Practical Steps to Quality. – М.: , 0. – 0 с. Claude W. Burrill, Johannes Ledolter. Achieving Quality Through Continual Improvement. – М.: , 0. – 0 с. Peter Merrill. Do It Right the Second Time: Benchmarking Best Practices in the Quality Change Process. – М.: , 0. – 0 с. George C. Tiao, Soren Bisgaard, William J. Hill, Daniel PeA±a, Stephen M. Stigler. Box on Quality and Discovery: With Design, Control, and Robustness. – М.: , 0. – 0 с. John E. Bauer, Grace L. Duffy, Russ Westcott. The Quality Improvement Handbook. – М.: , 0. – 0 с. Jack B., Phd Revelle. Manufacturing Handbook of Best Practices: An Innovation, Productivity, and Quality Focus. – М.: , 0. – 0 с. Bhuvan Unhelkar. Process Quality Assurance for UML-Based Projects. – М.: , 0. – 0 с. Roger Slater. Integrated Process Management: A Quality Model. – М.: , 0. – 0 с. Arpad Gaal. ISO 9001:2000 for Small Business: Implementing Process-Approach Quality Management. – М.: , 0. – 0 с. Harrison M. Wadsworth, Kenneth S. Stephens, A. Blanton Godfrey. Modern Methods For Quality Control and Improvement, 2nd Edition. – М.: , 0. – 0 с. Six Sigma Quality for Business and Manufacture. – М.: , 0. – 0 с. John Hradesky. Total Quality Management Handbook. – М.: , 0. – 0 с. Bengt KarlA¶f, Svante A?stblom. Benchmarking : A Signpost to Excellence in Quality and Productivity. – М.: , 0. – 0 с. David D. Yao, Shaohui Zheng. Dynamic Control of Quality in Production-Inventory Systems. – М.: , 0. – 0 с. M. Jeya Chandra. Statistical Quality Control. – М.: , 0. – 0 с. Greg Hutchins. The ISO 9000 Workbook : A Comprehensive Guide to Developing Quality Manuals and Procedures. – М.: , 0. – 0 с. Mark A. Fryman. Quality and Process Improvement. – М.: , 0. – 0 с. Kim Caputo. CMM Implementation Guide: Choreographing Software Process Improvement. – М.: Addison-Wesley Professional, 1998. – 336 с. Bruce T. Barkley, James H. Saylor. Customer-Driven Project Management : Building Quality into Project Processes. – М.: , 0. – 0 с. Donald E., Md. Lighter, Douglas C. Fair. Principles and Methods of Quality Management in Health Care. – М.: , 0. – 0 с. D.H.,Ph.D Stamatis. Advanced Quality Planning: A Commonsense Guide to Aqp and Apqp (Productivity's Shopfloor). – М.: , 0. – 0 с. Stephen B. Knouse. The Reward and Recognition Process in Total Quality Management. – М.: , 0. – 0 с. Douglas C. Crocker. How to Use Regression Analysis in Quality Control (The Asqc Basic References in Quality Control, Vol 9). – М.: , 0. – 0 с. Cas Welch, Pete Geissler. Applying Total Quality to Sales. – М.: , 0. – 0 с. Michael B. Weinstein. Total Quality Safety Management and Auditing. – М.: , 0. – 0 с. E-Business, E-Government 2003 Sao paul Ifip Conference on E-Commerce, Manuel J. Mendes, Reima Suomi, Carlos Passos, International Federation for Information Processing, Kluwer Academic Publishers. Digital Communities in a Networked Society: e-Commerce, e-Business and e-Government (International Federation for Information Processing). – М.: , 0. – 0 с. Workshop on the Life of a Process Model--From Conception to Action, S. Macchietto, S. P. Asprey. Dynamic Model Development: Methods, Theory and Applications (Computer-Aided Chemical Engineering). – М.: , 0. – 0 с. Robert O. Lewis. Independent Verification and Validation : A Life Cycle Engineering Process for Quality Software (New Dimensions In Engineering Series). – М.: , 0. – 0 с. David M. Fisher. Optimize Now (or else!) : How to Leverage Processes and Information to Achieve Enterprise Optimization (and Avoid Enterprise Extinction). – М.: , 2003. – 0 с. Frontiers in Statistical Quality Control 7. – М.: , 2004. – 0 с. Beverage Quality and Safety. – М.: , 2003. – 0 с. Coffee: Growing, Processing, Sustainable Production : A Guidebook for Growers, Processors, Traders, and Researchers. – М.: , 2004. – 0 с. Stephen George. Process Improvement and Quality Management in the Retail Industry. – М.: , 2005. – 0 с. Christoph H. Loch. Industrial Excellence : Management Quality in Manufacturing. – М.: , 2003. – 0 с. John Newman. Advanced Concrete Technology 4: Testing & Quality (Advanced Concrete Technology Set) (Advanced Concrete Technology). – М.: , 2003. – 0 с. K G Swift. Process Selection, Second Edition. – М.: , 2003. – 0 с. Bob Legrand. Q-course Quality & Organization. – М.: , 2004. – 0 с. Douglass C. North. Understanding the Process of Economic Change (Princeton Economic History of the Western World). – М.: , 2005. – 208 с. Mark Graham Brown. Baldrige Award Winning Quality: How to Interpret the Baldrige Criteria for Performance Excellence (Baldrige Award Winning Quality). – М.: , 2007. – 384 с. John S Oakland, Marton Marosszeky. Total Quality in the Construction Supply Chain. – М.: , 2006. – 384 с. John Ngosong Morfaw. Total Quality Management: A Comprehensive Strategy Toward the Implementation of an Effective and Efficient Healthcare Delivery System in Africa. – М.: , 2006. – 96 с. C. Harold Aikens. Quality: A Corporate Force, Managing for Excellence. – М.: , 2005. – 448 с. Subir Chowdhury. Design for Six Sigma: The Revolutionary Process for Achieving Extraordinary Profits. – М.: , 2005. – 208 с. Donna C. S. Summers. Quality (4th Edition). – М.: , 2005. – 832 с. Process Analytical Technology: Spectroscopic Tools and Implementation Strategies for the Chemical and Pharmaceutical Industries. – М.: , 2005. – 472 с. Business Process Management Group. In Search Of BPM Excellence: Straight From The Thought Leaders. – М.: , 2005. – 224 с. Vincent K. Omachonu, Joel E. Ross. Principles of Total Quality, Third Edition. – М.: , 2004. – 408 с. Bill Carreira, Bill Trudell. Lean Six Sigma That Works: A Powerful Action Plan for Dramatically Improving Quality, Increasing Speed, And Reducing Waste. – М.: AMACOM/American Management Association, 2006. – 304 с. Assessing Quality in European Higher Education Institutions: Dissemination, Methods and Procedures. – М.: , 2006. – 166 с. Donald Lighter. Quality Management in Health Care, Second Edition: Principles and Methods. – М.: , 2004. – 580 с. Douglas C. Montgomery. Introduction To Statistical Quality Control. – М.: , 2008. – 760 с. Food Process Engineering and Technology (Food Science and Technology) (Food Science and Technology). – М.: , 2008. – 640 с. Marco ten Vaanholt, SAP Business Process Expert community. Process First: The evolution of the Business Process Expert. – М.: , 2008. – 144 с. Ronald Mascitelli. Mastering Lean Product Development: A Practical, Event-Driven Process for Maximizing Speed, Profits, and Quality. – М.: Technology Perspectives, 2011. – 324 с. Dairy Processing and Quality Assurance. – М.: , 2008. – 600 с. CAPT(Center for the Advancement of Process Tech)l. Process Quality. – М.: , 2010. – 288 с. Center for Chemical Process Safety (CCPS). Guidelines for Auditing Process Safety Management Systems. – М.: , 1992. – 160 с. Center for Chemical Process Safety (CCPS). Guidelines for Engineering Design for Process Safety. – М.: , 1989. – 686 с. Center for Chemical Process Safety (CCPS). Guidelines for Safe Process Operations and Maintenance. – М.: , 1986. – 92 с. Center for Chemical Process Safety (CCPS). Guidelines for Evaluating Process Plant Buildings for External Explosions and Fires. – М.: , 1986. – 140 с. Stephen George. Process Improvement and Quality Management in the Retail Industry. – М.: , 2005. – 256 с. Center for Chemical Process Safety (CCPS). Safe Design and Operation of Process Vents and Emission Control Systems. – М.: , 1971. – 0 с. Center for Chemical Process Safety (CCPS). Inherently Safer Chemical Processes. – М.: , 2009. – 412 с. Greg Brue. Six Sigma for Managers. – М.: McGraw-Hill, 2002. – 208 с. Emily Au. Multistage Process Control. – М.: LAP Lambert Academic Publishing, 2010. – 84 с. Kalyani Bandi. Effect of Radiation Processing on Quality and Shelflife of Soya mix. – М.: LAP Lambert Academic Publishing, 2014. – 108 с. Shewit Woldegebriel,Daniel Kitaw and Birhanu Beshah. Service Quality Improvement in Healthcare. – М.: LAP Lambert Academic Publishing, 2011. – 140 с. Suresh Padala,Ramyabindu V and Padmanabham P. 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Елена Марина, спасибо большое за проделанную работу!!! Я защитила диплом после вашего сопровождения на 5!