Managing Customer Relationships
Год выпуска: 2011 Автор: Don Peppers Издательство: Страниц: 560 ISBN: 9780470423479 Описание This new edition contains principles that serve as a useful underpinning for understanding how to build and manage customer relationships. It contains updated examples, case studies, and references with contributing works from various industry leaders.
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Михаил, 24.04 Добрый вечер! Получил 5 по курсовой! Большое спасибо!