Результаты поиска

Лучшие результаты

1. Joseph D. Patton, William H. Bleuel. After the Sale: How to Manage Product Service for Customer Satisfaction and Profit. – М.: , 0. – 0 с.
   

Дополнительные результаты

1. Shannon Weber, Joanne Sanche. Consider It Sold: Home Staging Strategies for a Quick and Profitable Sale. – М.: , 2012. – 172 с.
   
2. Larry Colin. Family, Inc.: How to Manage Parents, Siblings, Spouses, Children, and In-Laws in the Family Business. – М.: , 2012. – 320 с.
   
3. Michael Silverman. Capturing Community: How To Build, Manage, and Market Your Online Community. – М.: , 2012. – 180 с.
   
4. Patrick Anthony, Haripuram Venkateshwarlu. Customer Relationship Management: A Dyadic Exploration in Select Banks. – М.: , 2012. – 284 с.
   
5. Sallie Sherman, Joseph Sperry, Samuel Reese. The Seven Keys to Managing Strategic Accounts. – М.: McGraw-Hill, 2003. – 256 с.
   
6. Oliver Uecke. How to Commercialise Research in Biotechnology?: Effectiveness of the Innovation Process and of Technology Transfer in the Biotechnology Sector. – М.: , 2012. – 345 с.
   
7. Thomas Lundqvist. Law of sales - how to get the customer to buy. – М.: , 2012. – 146 с.
   
8. P. R. Cola. How to Develop Productive Industry in India and the East: Mills and Factories (Cambridge Library Collection - South Asian History). – М.: , 2012. – 426 с.
   
9. Joel M. Stern, Irwin Ross, John S. Shiely, Joel M. Stern, Irwin Ross. Against the Grain: How to Succeed in Business by Peddling Heresy. – М.: , 0. – 0 с.
   
10. David Haynes, Dave Haynes. The Peon Book: How to Manage Us. – М.: , 0. – 0 с.
    
11. Michael Simmons. The Student Success Manifesto: How To Create A Life Of Passion, Purpose, And Prosperity. – М.: Extreme Entrepreneurship Education Co., 2003. – 212 с.
    
12. Susan Eleanor Hirsch. After the Strike: A Century of Labor Struggle at Pullman (The Working Class in American Hsitory). – М.: , 0. – 0 с.
    
13. William C., Ph.D. Byham, Jeff Cox. Zapp! The Lightning of Empowerment: How to Improve Productivity, Quality, and Employee Satisfaction. – М.: , 0. – 0 с.
    
14. Lior Arussy. The Experience! How to Wow Your Customers and Create a Passionate Workplace. – М.: CMP Books, 2002. – 128 с.
    
15. Roger J. Dow. Turned On : Eight Vital Insights to Energize Your People, Customers, and Profits. – М.: , 0. – 0 с.
    
16. Edward D. Gagnon, Gregory D. Ward. The Effective Manager's Handbook for Customer Service Success: 52 Weekly Motivational Tips and Quotes to Help You Improve Your Customer Service Every Day. – М.: , 0. – 0 с.
    
17. Peg Pickering, Jonathan How to Make the Most of Your Workday Clark. How to Make the Most of Your Workday. – М.: , 0. – 0 с.
    
18. Dawn E. Reno. The Unofficial Guide to Managing Time. – М.: , 0. – 0 с.
    
19. Carol Bayley Grant, Robert E. Brisbin. Workplace Wellness : The Key to Higher Productivity and Lower Health Costs. – М.: , 0. – 0 с.
    
20. Max Edison. How to Haggle: Professional Tricks for Saving Money on Just About Anything. – М.: , 0. – 0 с.
    
21. Brian L. Delahaye, Barry J. Smith. How to Be an Effective Trainer : Skills for Managers and New Trainers. – М.: , 0. – 0 с.
    
22. Paul Glen, David H. Maister, Warren G. Bennis. Leading Geeks: How to Manage and Lead the People Who Deliver Technology. – М.: , 0. – 0 с.
    
23. Gary Hamel. Leading the Revolution: How to Thrive in Turbulent Times by Making Innovation a Way of Life. – М.: , 0. – 0 с.
    
24. Kenneth Durham, Bruce Kennedy. The New High-Tech Manager: Six Rules for Success in Changing Times (Artech House Technology Management and Professional Development Library). – М.: , 0. – 0 с.
    
25. Ingrid Meyer. Your Own Two Feet (And How to Stand on Them): Surviving and Thriving After Graduation. – М.: , 0. – 0 с.
    
26. Ricardo Ffrench-Davis, United Nations Economic Commission for Latin America and the Caribbean. Financial Crises in "Successful" Emerging Economies. – М.: , 0. – 0 с.
    
27. Jordan E. Goodman. Reading between the Lies : How to detect fraud and avoid becoming a victom of Wall Street's next scandal. – М.: , 0. – 0 с.
    
28. Gini Graham Scott. How to Collect the Money People Owe You: A Complete Credit and Collection Guide for Individuals and Small Businesses. – М.: , 0. – 0 с.
    
29. Noel Bruton. How to Manage the IT Helpdesk: A Guide for User Support and Call Center Managers. – М.: Butterworth-Heinemann, 0. – 372 с.
    
30. Noel L. Griese. How To Manage Organizational Communication during Crisis. – М.: , 0. – 0 с.
    
31. Joseph D. Patton, William H. Bleuel. After the Sale: How to Manage Product Service for Customer Satisfaction and Profit. – М.: , 0. – 0 с.
    
32. William J. Pardee. To Satisfy & Delight Your Customer: How to Manage for Customer Value. – М.: , 0. – 0 с.
    
33. Jon Spoelstra. ICE TO THE ESKIMOES:How to Market a Product Nobody Wants. – М.: , 0. – 0 с.
    
34. John A. Quelch, Rohit Deshpande. The Global Market : Developing a Strategy to Manage Across Borders (JOSSEY BASS BUSINESS AND MANAGEMENT SERIES). – М.: , 0. – 0 с.
    
35. David L. Worman. Motivating with Sales Contests: The Complete Guide to Motivating Your Telephone Professionals with Contests That Produce Record-Breaking Results. – М.: , 0. – 0 с.
    
36. Art Beroff, Rob Adams, Terry Adams. The Bargain Hunter's & Smart Consumer's Field Guide: How To Buy Almost Anything For Next To Nothing!. – М.: , 0. – 0 с.
    
37. Karen Ann Rolcik, Mark Warda, Karen Rolcik, Mark How to Form a Corporation in Florida Warda. How to Form a Corporation in Ohio (Legal Survival Guides). – М.: , 0. – 0 с.
    
38. Richard Stutely. The Definitive Guide to Managing the Numbers. – М.: , 2003. – 0 с.
    
39. John Abram. The Seven Myths of Customer Management : How to be Customer-Driven Without Being Customer-Led. – М.: , 2003. – 0 с.
    
40. G. William Quatman. The Architect's Guide to Design-Build Services. – М.: , 2003. – 0 с.
    
41. Carolyn D. Nilson. How to Manage Training: A Guide to Design and Delivery for High Performance. – М.: , 2003. – 0 с.
    
42. John A. Tracy. How to Manage Profit and Cash Flow: Mining the Numbers for Gold. – М.: , 2004. – 0 с.
    
43. The International Guide to Management Consultancy: The Evolution, Practice and Structure of Management Consultancy Worldwide. – М.: , 2003. – 0 с.
    
44. Robert Bacal. How to Manage Performance : 24 Lessons for Improving Performance (The McGraw-Hill Professional Education Series). – М.: , 2003. – 0 с.
    
45. Archana Shukla. Designing Knowledge Management Architecture : How to Implement Successful Knowledge Management Programs. – М.: , 2003. – 0 с.
    
46. Katie Bentzen. Buy the Beach: How to Make Millions in Malibu Real Estate. – М.: , 2005. – 0 с.
    
47. Laurence Holt. Stikky Stock Charts: Learn How to Manage Your Stocks -- In an Hour or Less. – М.: , 2003. – 0 с.
    
48. T. Scott Gross. Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life. – М.: Kaplan Publishing, 2004. – 224 с.
    
49. Alan Rigg. How to Beat the 80/20 Rule in Selling. – М.: , 2003. – 0 с.
    
50. Akhil Sahai. Web Services in the Enterprise : Concepts, Standards, Solutions, and Management (Network and Systems Management). – М.: , 2005. – 0 с.
    
51. Philip Hesketh. Life's a Game So Fix the Odds : How to Be More Persuasive and Influential in Your Personal and Business Life. – М.: , 2005. – 0 с.
    
52. Marvin Snider. Compatibility Breeds Success : How to Manage Your Relationship with Your Business Partner. – М.: , 2003. – 328 с.
    
53. Glenn Shepard. How to Manage Problem Employees: A Step-by-Step Guide for Turning Difficult Employees into High Performers. – М.: Wiley, 2005. – 198 с.
    
54. Milt Tanzer. Real Estate Investments and How to Make Them (Fourth Edition): The Only Guide You'll Ever Need to the Best Wealth-BuildingOpportunities (Real Estate Investments and How to Make The. – М.: , 2007. – 368 с.
    
55. Dr. Joan Marques, Dr. Satinder Dhiman, Dr. Richard King. Spirituality in the Workplace: What It Is, Why It Matters, How to Make It Work for You. – М.: , 2007. – 224 с.
    
56. Faith, Ph.D. Ralston. Play Your Best Hand: How to Manage the Four Types of Knowledge Workers--and Stack the Odds for Maximum Success. – М.: , 2007. – 211 с.
    
57. Jeswald W. Salacuse. Leading Leaders: How to Manage Smart, Talented, Rich, And Powerful People. – М.: , 2005. – 218 с.
    
58. Frank McNair. How You Make the Sale. – М.: , 2005. – 224 с.
    
59. Carol Costello. The Soul of Selling: How to Achieve Extraordinary Results with Remarkable Ease (And Not Lose Your Soul in the Process). – М.: , 2005. – 256 с.
    
60. Dwan Bent-Twyford, Sharon Restrepo. Short-Sale Pre-Foreclosure Investing: How to Buy "No-Equity" Properties Directly from the Bank -- at Huge Discounts. – М.: , 2008. – 240 с.
    
61. Kenneth W. Gronbach. The Age Curve: How to Profit from the Coming Demographic Storm. – М.: , 2008. – 288 с.
    
62. Sarah Cook. The Essential Guide to Employee Engagement: Better Business Performance through Staff Satisfaction. – М.: , 2008. – 224 с.
    
63. Michael Armstrong. How to Manage People (Creating Success). – М.: , 2008. – 160 с.
    
64. David Frederick Ross. The Intimate Supply Chain: Leveraging the Supply Chain to Manage the Customer Experience (Series on Resource Management). – М.: , 2008. – 304 с.
    
65. The Handbook of Human Services Management. – М.: , 2008. – 544 с.
    
66. Marty Cagan. Inspired: How to Create Products Customers Love. – М.: SVPG Press, 2008. – 242 с.
    
67. Author Stacey Chillemi. How to Become Wealthy Selling Products on the Internet. – М.: , 2008. – 187 с.
    
68. Kirk Waidell. The Cash Cow: How to Become Self-Employed for Under $100! Quicker Than You Thought Possible!. – М.: , 2008. – 48 с.
    
69. Jason Thomas. Livin' the Dream: How to Get What You Want, Find True Meaning, and Save the World by Bowling!. – М.: , 2008. – 164 с.
    
70. Michael Valles. Your Complete Guide to Leaving an Inheritance for Your Children and Others: What You Need to Know Explained Simply. – М.: , 2008. – 288 с.
    
71. Ivanka Menken, Gerard Blokdijk. Outsourcing Best Practices Step-By-Step Guide on How to Manage the Changes, Challenges, Opportunities and Implement a Successful Outsourcing Process. – М.: , 2008. – 180 с.
    
72. United Nations Economic Commission for Latin America and the Caribbean. Latin America and the Caribbean in the World Economy 2006: 2007 Trends. – М.: , 2008. – 194 с.
    
73. Jason Harris. Internet Marketing 100 Success Secrets - Online Marketing's Most asked Questions on how to Manage Affiliates, Techniques, Advertising, Programs, Solutions, ... and Promotion of an Internet Business. – М.: , 2008. – 168 с.
    
74. JD Benjamin F. Renzo. Hall of Fame: How to Manage Financial Success as a Professional Athlete. – М.: , 2010. – 128 с.
    
75. John Levy. Get out of the Way: How to Manage Development of Timely, Innovative and Relevant Products. – М.: , 2010. – 154 с.
    
76. Tony Beshara. Acing the Interview: How To Ask and Answer the Questions That Will Get You the Job. – М.: AMACOM/American Management Association, 2008. – 288 с.
    
77. The Emirates Center for Strategic Studies and Research. The Information Revolution and the Arab World: Its Impact on State and Society. – М.: I. B. Tauris, 1998. – 236 с.
    
78. Anthony J. Scotti. Professional Driving Techniques: The Essential Guide to Operating a Motor Vehicle with Confidence and Skill. – М.: Channel Photographics, 2007. – 332 с.
    
79. Robin Small. Production Safety for Film, Television and Video. – М.: , 2010. – 504 с.
    
80. Ryan Russell. Stealing the Network: How to Own an Identity. – М.: , 2010. – 450 с.
    
81. Steve Cartwright. Pre-Production Planning for Video, Film, and Multimedia. – М.: , 2010. – 229 с.
    
82. W J Pardee. To Satisfy & Delight Your Customer – How to Manage for Customer Value. – М.: , 1996. – 290 с.
    
83. F Clarke. How to Manage Your GP Practice. – М.: , 2012. – 144 с.
    
84. Christopher Egerton–Thomas. How to Manage a Successful Bar. – М.: , 1994. – 224 с.
    
85. William A. Schneider. The Practical Guide to Managing Nonprofit Assets. – М.: , 2005. – 344 с.
    
86. Lee W Mcknight. Internet Services – The Economics of Quality of Service for Networks, Grids, and Markets. – М.: , 2011. – 356 с.
    
87. HR Helper. The Impending Crisis of the South – How to Meet it. – М.: , 1974. – 492 с.
    
88. Hounshell. From the American System to Mass Production 1800– 1932. – М.: , 1985. – 440 с.
    
89. Douglas Flemons. Writing Between the Lines – How to Compose Social Science Manuscripts. – М.: , 2002. – 288 с.
    
90. Ehrenberg. Scholars? Guide to Washington, D.C., for Cartograp hy and Remote Sensing Imagery. – М.: , 1991. – 0 с.
    
91. Grow. Scholars? Guide to Washington D.C. for Latin American and Caribbean Studies 2e. – М.: , 1992. – 456 с.
    
92. Ehrenberg. Scholars? Guide to Washington, D.C., for Cartograp hy and Remote Sensing Imagery. – М.: , 1991. – 0 с.
    
93. Sara Dulaney Gilbert. The Unofficial GuideTM to Managing Eating Disorders. – М.: , 2000. – 304 с.
    
94. Patrick W. Jordan. How to Make Brilliant Stuff That People Love ... and Make Big Money Out of It. – М.: , 2002. – 126 с.
    
95. D HEISERMAN. Heiserman How To Design & ?build? Your Own Custom ?tv Games? (paper Only). – М.: , 1982. – 0 с.
    
96. Manfred Ketterer. How to Manage a Successful Catering Business. – М.: , 1990. – 336 с.
    
97. B FORST. Forst: Power In ?numbers? – How To Manage For Prof It. – М.: , 1987. – 258 с.
    
98. Melissa Prandi MPM. The Unofficial Guide® to Managing Rental Property. – М.: , 2005. – 456 с.
    
99. Sanjiv Purba. How to Manage a Successful Software Project. – М.: , 1995. – 400 с.
    
100. Chris E. Stout. The Complete Guide to Managed Behavioral Health Care. – М.: , 1998. – 32 с.
     
101. Chris E. Stout. The Complete Guide to Managed Behavioral Health Care. – М.: , 1997. – 48 с.
     
102. Chris E. Stout. The Complete Guide to Managed Behavioral Health Care. – М.: , 1998. – 64 с.
     
103. Lester R. Brown. Saving the Planet – How To Shape an Environmentally Sustainable Global Economy. – М.: , 1991. – 224 с.
     
104. David P. Francis. How to Sell Your Business without a Broker and Save Big Commission Dollars. – М.: , 1990. – 182 с.
     
105. Katerine G Simon. Moral Questions in the Classroom – How to Get Kids to Think Deeply About Real Life & Their Schoolwork. – М.: , 2003. – 304 с.
     
106. Steve Weinberg. Taking on the Trust – How Ida Tarbell Brought Down John D. Rockefeller and Standard Oil. – М.: , 2009. – 320 с.
     
107. JH EVERETT. Everett: ?information? For Sale – How To Start & Operate Your Own Data Res Ser (pr Only). – М.: , 1988. – 192 с.
     
108. B ROBINSON. Robinson South To The ?caribbean? – How To Carry O Ut The Dream Of Sailing Your Own Boat Etc. – М.: , 1982. – 342 с.
     
109. Howard Becker. Tricks of the Trade – How to Think about Your Research While You?re Doing It. – М.: , 1998. – 232 с.
     
110. R Ashton. How to be a Social Entrepreneur – Make Money and Change the World (tbc). – М.: , 2010. – 256 с.
     
111. LJ CHANDLER. Chandler: Invitation To ?dos Library? Services For Application Programmers (pr Only). – М.: , 1989. – 202 с.
     
112. Hounshell. From the American System to Mass Production, 1800– 1932. – М.: , 1984. – 0 с.
     
113. Barton E. Bernstein JD, LMSW. The Portable Guide to Testifying in Court for Mental Health Professionals. – М.: , 2005. – 288 с.
     
114. Eve Zibart. The Unofficial Guide® to Walt Disney World® for Grown–Ups. – М.: , 2005. – 192 с.
     
115. Eve Zibart. The Unofficial Guide® to Walt Disney World® for Grown–Ups. – М.: , 2007. – 180 с.
     
116. The Handbook Of Program Management. – М.: , 2011. – 288 с.
     
117. The Sales Growth Imperative: How World Class Sales Organizations Successfully Manage The Four Stages Of Growth. – М.: , 2011. – 320 с.
     
118. How To Make Money Online With Ebay, Yahoo!, And Google. – М.: , 2011. – 0 с.
     
119. How To Manage Performance. – М.: , 2011. – 128 с.
     
120. Axelrod. You Don'T Have To Do It Alone - How To Involve Others To Get Things Done. – М.: , 2011. – 0 с.
     
121. The Ama Guide To Management Development. – М.: , 2011. – 0 с.
     
122. Michael Gregg, Eric Seagren, Angela Orebaugh, Matt Jonkman, Raffael Marty. How to Cheat at Configuring Open Source Security Tools (How to Cheat) (How to Cheat). – М.: , 2007. – 528 с.
     
123. Alexander Osterwalder, Yves Pigneur, Gregory Bernarda, Alan Smith. Value Proposition Design: How to Create Products and Services Customers Want. – М.: John Wiley and Sons, Ltd, 2014. – 320 с.
     
124. Vimala Perumal. The Need of Knowledge Management in Malaysian Film Industry. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
     
125. Marie Jinnemo and Sandra Pettersson. How to Place Products Without the Use of Product Placement. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
     
126. Lwin Lwin Aung. The Farmer Field School (FFS) approach to Legume Production in Myanmar. – М.: LAP Lambert Academic Publishing, 2011. – 244 с.
     
127. Cecilia Silvestri. The Relationship Between Quality and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 188 с.
     
128. Kalimullah Khan. UX in mobile phones to ensure customer satisfaction and loyalty. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
     
129. Filippo Chiariglione. Technology and platform to manage rights and value of digital media. – М.: LAP Lambert Academic Publishing, 2010. – 216 с.
     
130. Efrem Sisay. The Effects of Service Recovery on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
     
131. Getnet Tilahun Wagye. Service Quality On Customer Satisfaction And Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
     
132. Sharareh Mansouri Jajaee. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
     
133. Getachew Muhammed. How to Manage Market Competition. – М.: LAP Lambert Academic Publishing, 2013. – 124 с.
     
134. Martin Dandira. A Review of Risk Management: Financial Services Sector in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
     
135. Kindye Essa Mustofa and Mohammed Kassie Abebe. Effect of After Sales Service on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
     
136. Nebert Matelong and Bernnard Nassiuma. Determinants of Service Quality for Customers: An Overview of Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
     
137. Balaji SG. Banking Service Quality & Customer Satisfaction - A Comparative Study. – М.: LAP Lambert Academic Publishing, 2011. – 324 с.
     
138. Faizan Mohsan. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
     
139. Adele Revella. Buyer Personas: How to Gain Insight into your Customer???s Expectations, Align your Marketing Strategies, and Win More Business. – М.: , 2015. –  с.
     
140. Cyber Threat!: How to Manage the Growing Risk of Cyber Attacks. – М.: , . –  с.
     

Лучшие результаты

Дополнительные результаты

1. Займы для корпораций: back to the Russia. Т. Мартынова, "Банковское обозрение", № 11, ноябрь 2007.
2. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
3. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
4. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
5. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
6. Бюджетирование страховой компании на базе Oracle Enterprise Planning and Budgeting. Д.В. Лесоводский, "Финансовый менеджмент в страховой компании", № 3, III квартал 2006.
7. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
8. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
9. BUSINESS PROCESS MANAGEMENT: система для руководителя. А. Крючкова, "Финансовая газета. Региональный выпуск", № 24, июнь 2005.
10. Построение системы мотивации по технологии BUSINESS UNIT MANAGEMENT. В. Лунин, "Финансовая газета. Региональный выпуск", № 16, апрель 2005.
11. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
12. Business performance management: источники эффективности. О. Духонина, П. Горянский, "Финансовая газета. Региональный выпуск", № 20, май 2004.
13. Product placement и скрытая реклама. Е.В. Измайлова, "Законодательство", N 8, август 2012 г.
14. Health management: совершенствуем здоровый образ работы. С. Царенко, "Кадровик.ру", N 5, май 2012 г.
15. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
16. Как в детском пазле. интервью с И. Смелянским, директором московского офиса компании The Boston Consulting Group. М. Тальская, "БДМ. Банки и деловой мир", N 3, март 2012 г.
17. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
18. Lifestyle management и консьерж-сервис. А.И. Гусев, "Банковский ритейл", N 1, I квартал 2012 г.
19. Ошибки при формировании и развитии бизнеса private banking & wealth management. А.В. Александров, "Банковский ритейл", N 1, I квартал 2012 г.
20. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
21. Ужин в темноте в стиле Малевича и Новый год в Хаммере". Что может выть лучше?". интервью с Н. Саниной, индивидуальным предпринимателем и креативным директором компании "San and stars". М. Сипатова, "Арсенал предпринимателя", N 12, декабрь 2011 г.
22. Счет 97 - to be or not to be. Реквием. А.В. Анищенко, "Актуальные вопросы бухгалтерского учета и налогообложения", N 23, декабрь 2011 г.
23. На пути к новому стандарту в торговом финансировании. интервью с А.  Кастерманом, руководителем Trade and Supply Chain, SWIFT, сопредседателем рабочей группы ICC-BPO. Э. Шакирова, "Международные банковские операции", N 4, октябрь-декабрь 2011 г.
24. Business Intelligence и Business Performance Management: основные термины и концепции. Ю.В. Амириди, "Управление в кредитной организации", N 5, сентябрь-октябрь 2011 г.
25. Взаимодействие блока private banking & wealth management с розничным бизнесом. А.В. Александров, "Банковский ритейл", N 3, III квартал 2011 г.
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33. Зачетная реструктуризация долга: институт DEBT-FOR-EQUITY SWAP в России". интервью с М. Григорьевым, старшим юристом корпоративной практики юридической фирмы "Вегас-Лекс". О. Бодрягина, "эж-ЮРИСТ", № 3, январь 2010.
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37. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008.
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