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  1. Karunaratna A.C. An Examination of the Determinants of Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2014. – 120 с.
  2. Nebert Matelong and Bernnard Nassiuma. Determinants of Service Quality for Customers: An Overview of Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.

Дополнительные результаты

  1. Peter E. Wells. The Automotive Industry in an Era of Eco-Austerity: Creating an Industry as If the Planet Mattered. – М.: , 2012. – 224 с.
  2. Robert C. Marshall, Leslie M. Marx. The Economics of Collusion: Cartels and Bidding Rings. – М.: , 2012. – 304 с.
  3. Robert G. DelCampo. Influences on and Determinants of Psychological Contract Evaluation: an examination of Hispanic Business Professionals. – М.: , 2012. – 152 с.
  4. Heike Lober. Corporate Management, Corporate Social Responsibility and Customers: An Empirical Investigation. – М.: , 2012. – 164 с.
  5. Erich Orozco. Case Study: An Implementation of RFID Asset Management for the Small Business. – М.: , 2012. – 92 с.
  6. John E. Roemer. Analytical Foundations of Marxian Economic Theory. – М.: , 0. – 0 с.
  7. W. Carl Biven. Jimmy Carter's Economy: Policy in an Age of Limits (Luther Hartwell Hodges Series on Business, Society, and the). – М.: , 0. – 0 с.
  8. Ernest H. Preeg. Traders in a Brave New World: The Uruguay Round and the Future of the International Trading System. – М.: , 0. – 0 с.
  9. Ernesto Screpanti, Stefano Zamagni. An Outline of the History of Economic Thought. – М.: , 0. – 0 с.
  10. Emma Crewe, Elizabeth Harrison. Whose Development: An Ethnography of Aid. – М.: , 0. – 0 с.
  11. Peter Newell, Shirin M. Rai, Andrew Scott, Shirin Rai. Development and the Challenge of Globalization. – М.: , 0. – 0 с.
  12. W. W. Rostow, W.W. Rostow. The Stages of Economic Growth: A Non-Communist Manifesto. – М.: , 0. – 0 с.
  13. Marion Clawson. The Land System of the United States: An Introduction to the History and Practice of Land Use and Land Tenure. – М.: , 0. – 0 с.
  14. Ozay Mehmet. Westernizing the Third World: The Eurocentricity of Economic Development Theories. – М.: , 0. – 0 с.
  15. M. S. Oosterbaan, Thijs De Ruyter Van Steveninck, N. Van Der Windt. The Determinants of Economic Growth. – М.: , 0. – 0 с.
  16. Frank W. Taussig. Wages and Capital: An Examination of the Wages Fund Doctrine. – М.: , 0. – 0 с.
  17. Barbara A. Gutek. The Dynamics of Service : Reflections on the Changing Nature of Customer/Provider Interactions (Jossey-Bass Management Series). – М.: , 0. – 0 с.
  18. Fred Wiersema. The New Market Leaders: Who's Winning and How in the Battle for Customers. – М.: , 0. – 0 с.
  19. Takao Kato, J. Pliskin. The Determinants of the Incidence and the Effects of Participatory Organizations. – М.: , 0. – 0 с.
  20. T. R. Malthus, Thomas Robert Malthus, Geoffrey Gilbert. An Essay on the Principle of Population (Oxford World's Classics). – М.: , 0. – 0 с.
  21. Edmund Curtis. A History of Ireland: From the Earliest Times to 1922. – М.: , 0. – 0 с.
  22. Timothy Swanson & Sam Johnston. Global Environmental Problems and International Environmental Agreements: The Economics of International Institution Building. – М.: Edward Elgar Publishing, 1999. – 304 с.
  23. Jon Barnett. The Meaning of Environmental Security: Environmental Politics and Policy in the New Security Era. – М.: , 0. – 0 с.
  24. Daniel Horowitz. The Anxieties of Affluence: Critiques of American Consumer Culture, 1939-1979. – М.: , 0. – 0 с.
  25. Jerry Mushin. Output and the Role of Money: An Overview of Macroeconomic Theory. – М.: , 0. – 0 с.
  26. Ellen Hertz. The Trading Crowd: An Ethnography of the Shanghai Stock Market (Cambridge Studies in Social and Cultural Anthropology, 108). – М.: , 0. – 0 с.
  27. Sylvester C. W. Eijffinger, Jan Lemmen. International Financial Integration (International Library of Critical Writings in Economics, 156). – М.: , 0. – 0 с.
  28. Michael Emerson, Daniel Gros. One Market One Money: An Evaluation of the Potential Benefits and Costs of Forming an Economic and Monetary Union. – М.: , 0. – 0 с.
  29. Paolo Savona. The New Architecture of the International Monetary System (Open Economies Review). – М.: , 0. – 0 с.
  30. Fred Wiersema. The New Market Leaders: Who's Winning and How in the Battle for Customers. – М.: , 0. – 0 с.
  31. Ines MacHo-Stadler, J. David Perez-Castrillo, Richard Watt. An Introduction to the Economics of Information: Incentives and Contracts. – М.: , 0. – 0 с.
  32. Vicki Lenz. The Saturn Difference: Creating Customer Loyalty In Your Company. – М.: , 0. – 0 с.
  33. Michael W. Lowenstein. The Customer Loyalty Pyramid. – М.: , 0. – 0 с.
  34. Dean A. Shepherd, Evan J. Douglas. Attracting Equity Investors: Positioning, Preparing, and Presenting the Business Plan (Entrepeneurship and the Management of Growing Enterprises). – М.: , 0. – 0 с.
  35. Gaurav Chadha, S. M. Nafay Kumail. E-Learning : An Expression of the Knowledge Economy. – М.: , 0. – 0 с.
  36. Jill Griffin. Customer Loyalty: How to Earn It, How to Keep It. – М.: Jossey-Bass, 2002. – 272 с.
  37. Tony Carter. Many Thin Companies: The Change in Customer Dealings and Managers Since September 11, 2001. – М.: , 0. – 0 с.
  38. Tony Carter. Many Thin Companies: The Change in Customer Dealings and Managers Since September 11, 2001. – М.: , 0. – 0 с.
  39. Jim Henry. Writing Workplace Cultures: An Archaeology of Professional Writing. – М.: , 0. – 0 с.
  40. Christopher Dyer. An Age Of Transition?: Economy And Society In England In The Later Middle Ages (Ford Lectures). – М.: , 2005. – 0 с.
  41. Paul E. Lovejoy. Salt of the Desert Sun : A History of Salt Production and Trade in the Central Sudan (African Studies). – М.: , 2003. – 0 с.
  42. Gina Frese. Dow Chemical Portrayed: A Catalog to Accompany an Exhibit at the Chemical Heritage Foundation of the Herbert H. and Grace A. Dow Foundation's Collection ... (History of Modern Chemical Sciences,). – М.: , 2005. – 0 с.
  43. Michael Augspurger. An Economy of Abundant Beauty: Fortune Magazine and Depression America. – М.: , 2004. – 0 с.
  44. John Abram. The Seven Myths of Customer Management : How to be Customer-Driven Without Being Customer-Led. – М.: , 2003. – 0 с.
  45. Andreas R. Dombret. European Retail Banks - An Endangered Species : Survival Strategies for the Future (Methods and Principles in Medicinal Chemistry). – М.: , 2003. – 0 с.
  46. Rakesh Seth. Creating Customer Delight: The How and Why of Customer Relationship Management. – М.: , 2005. – 0 с.
  47. The Trust Process in Organizations: Empirical Studies of the Determinants and the Process of Trust Development. – М.: , 2003. – 0 с.
  48. Analyses in the Economics of Aging (National Bureau of Economic Research Conference Report). – М.: , 2005. – 416 с.
  49. Julia Tum, Philippa Norton, J. Nevan Wright. Management of Event Operations. – М.: Elsevier Butterworth-Heinemann, 2006. – 304 с.
  50. Colin Shaw. The DNA of Customer Experience: How Emotions Drive Value. – М.: Palgrave Macmillan, 2007. – 288 с.
  51. Amy S. Wharton. The Sociology of Organizations: An Anthology of Contemporary Theory and Research. – М.: , 2007. – 538 с.
  52. Timothy L. Keiningham, Terry G. Vavra, Lerzan Aksoy, Henri Wallard. Loyalty Myths: Hyped Strategies That Will Put You Out of Businessand Proven Tactics That Really Work. – М.: , 2005. – 272 с.
  53. Bradley J. Young. TABOR and Direct Democracy: An Essay on the End of the Republic. – М.: , 2006. – 96 с.
  54. Jason Van Orden. Promoting Your Podcast: The Ultimate Guide to Building an Audience of Raving Fans. – М.: , 2006. – 150 с.
  55. Marc.J. de Vries. Teaching about Technology: An Introduction to the Philosophy of Technology for Non-philosophers (Science & Technology Education Library). – М.: , 2005. – 170 с.
  56. John W. Head. The Future of Global Economic Organizations: An Evaluation of Criticisms Leveled at the IMF, the Multilateral Development Banks, and the WTO. – М.: , 2005. – 544 с.
  57. Ronald J. Sider. Rich Christians in an Age of Hunger: Moving from Affluence to Generosity. – М.: , 2005. – 352 с.
  58. Thomas Malthus. An Essay on the Principle of Population (Oxford World's Classics). – М.: , 2008. – 208 с.
  59. Food and the Mid-Level Farm: Renewing an Agriculture of the Middle (Food, Health, and the Environment). – М.: , 2008. – 304 с.
  60. Food and the Mid-Level Farm: Renewing an Agriculture of the Middle (Food, Health, and the Environment). – М.: , 2008. – 304 с.
  61. Bob E. Hayes. Measuring Customer Satisfaction and Loyalty, Third Edition: Survey Design, Use, and Statistical Analysis Methods. – М.: ASQ Quality Press, 2008. – 312 с.
  62. Clive Humby, Terry Hunt, Tim Phillips. Scoring Points: How Tesco Continues to Win Customer Loyalty. – М.: Kogan Page, 2008. – 304 с.
  63. KPC Exall. Who Killed English Football? Second Edition: An Analysis of the State of English Football. – М.: , 2008. – 156 с.
  64. Mario Martinez, Bob Hobbi. Building a Customer Service Culture: The Seven ServiceElements of Customer Success (HC). – М.: , 2008. – 124 с.
  65. Henry George. The Perplexed Philosopher: The Complete Works Of Henry George (1904). – М.: , 2008. – 296 с.
  66. Joel Philo. Negative Feedback and Team Performance: An Examination of How Team Reactions to Negative Feedback Affect Team Performance. – М.: , 2008. – 112 с.
  67. Brian Ph.D. Kinnaird. Exploring Police Liability Profiles: Proximate Cause Analysis of Police Misconduct in the San Francisco, CA Police Department. – М.: , 2008. – 136 с.
  68. Karen Leland, Keith Bailey. Customer Service In an Instant: 60 Ways to Win Customers and Keep Them Coming Back (In an Instant (Career Press)). – М.: , 2008. – 160 с.
  69. Jan Douwe van der Ploeg. The New Peasantries: Struggles for Autonomy and Sustainability in an Era of Empire and Globalization. – М.: , 2008. – 386 с.
  70. Michael J Marinaccio. Organizational Politics As Experienced In Different Organizational Structures: An Exploration of How Organizational Structure Can Impact the Political Experience of Executive Management. – М.: , 2008. – 264 с.
  71. Christian Zeidler. Mobile Support in Customer Loyalty Management. – М.: , 2009. – 239 с.
  72. Erika Szyszczak. The Regulation of the State in Competitive Markets in the EU. – М.: Hart Publishing, 2007. – 294 с.
  73. MALCOLM BRIMPONG. THE EFFECT OF CUSTOMER SATISFACTION ON LOYALTY: A CASE STUDY OF FIRST ALLIED SAVINGS AND LOANS LTD. – М.: , 2010. – 88 с.
  74. Mahlet Tsegay. Assessment of Customer Satisfaction in Women's Beauty Salon: Identifying factors that affect customer satisfaction level in women's beauty salon and evaluate ... relative importance of each of the factors. – М.: , 2010. – 84 с.
  75. Beverley Best. Marx and the Dynamic of the Capital Formation: An Aesthetics of Political Economy. – М.: , 2010. – 252 с.
  76. Florian Szucs. The determinants of EU jurisdiction on merger cases: An empirical analysis. – М.: , 2010. – 64 с.
  77. Thurman William Van Metre. An Outline of the Development of the Internal Commerce of the United States: 1789-1900 (Classic Reprint). – М.: , 2010. – 34 с.
  78. Guillermo Benavides. Commodity Prices, Options and Futures Behaviour: The Cases of Corn and Wheat with an Application to the Mexican (ASERCA) Scheme. – М.: , 2010. – 308 с.
  79. Kenneth Merchant. Strategy Mapping: An Interventionist Examination of a Homebuilder's Performance Measurement and Incentive Systems. – М.: , 2010. – 80 с.
  80. Luigi Cossa. An Introduction To The Study Of Political Economy (1893). – М.: , 2010. – 598 с.
  81. Peter Wraxall. An Abridgment of the Indian Affairs. – М.: , 2009. – 374 с.
  82. Peter Wraxall. An Abridgment of the Indian Affairs. – М.: , 2009. – 374 с.
  83. Anita Avramides. Meaning & Mind – An Examination of a Gricean Account of Language. – М.: , 2003. – 216 с.
  84. Avramides. Meaning & Mind – An Examination of a Gricean Account of Language. – М.: , 1989. – 0 с.
  85. Liu An. The Huainanzi – A Guide to the Theory and Practice of Government in Early Han China, by Liu An, King of Huainan. – М.: , 2010. – 832 с.
  86. In the Forbidden City: An Anthology of Erotic Fiction by Italian Women. – М.: University of Chicago Press, 2000. – 200 с.
  87. L Virtanen. That must have been ESP!: An Examination of Psychic Experiences (Paper). – М.: , 1990. – 192 с.
  88. R Richardson. Policy and Performance in American Higher Education – An Examination of Cases across State Systems. – М.: , 2009. – 224 с.
  89. L Virtanen. That must have Been ESP! – An Examination of Psychic Experiences. – М.: , 1990. – 192 с.
  90. Richard Goldberg. Causation and Risk in the Law of Torts. – М.: , 2011. – 288 с.
  91. ORGANICK. Organick: The ?multics? System An Examination Of I Ts Structure. – М.: , 1972. – 0 с.
  92. philip o neill. An Examinination of the Energy used with General Office Lighting. – М.: LAP Lambert Academic Publishing, 2010. – 124 с.
  93. Marian Tukuta and Moretime Nkhosa. An Examination of the Factors Impacting on the Contribution of the. – М.: LAP Lambert Academic Publishing, 2012. – 56 с.
  94. Nattapong Kongprasert. A Methodology for the Integrated Design of Customer Goods. – М.: LAP Lambert Academic Publishing, 2012. – 176 с.
  95. Gisli Thorsteinsson and Tom Page. An Examination of the Impact of Modern Technology on Sport?. – М.: LAP Lambert Academic Publishing, 2010. – 64 с.
  96. Patrick McGrain. An Examination of Therapeutic Engagement. – М.: LAP Lambert Academic Publishing, 2010. – 344 с.
  97. Natalie Bradbury. An exploration into the changing cultural value of the book. – М.: LAP Lambert Academic Publishing, 2012. – 52 с.
  98. Geoff Sheard. An Examination of Leadership Development. – М.: LAP Lambert Academic Publishing, 2010. – 404 с.
  99. Buddhadeb Halder. An Independence at the Cost of Genocide and it's Aftermath. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
  100. Cigdem Gokcek Sarac. An investigation of the origin of the Kangal dogs in Turkey. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
  101. Ahmed El-Zohry. Selected Azo Compounds for the Determination of some Metal Ions. – М.: LAP Lambert Academic Publishing, 2011. – 200 с.
  102. Lisa Schuetz Kuimjian. Phi in Handwriting as an Indicator of Psychic Balance. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
  103. Sylvia Marchant. The Historical Traditions of the Australian Senate. – М.: LAP Lambert Academic Publishing, 2011. – 280 с.
  104. Soresa Merga Abdissa. An Examination of the Nature and Effects of TRIPs/WTO Agreement. – М.: LAP Lambert Academic Publishing, 2013. – 188 с.
  105. Jeremy Borthwick. Hal Crook: An analysis of his core improvisational style. – М.: LAP Lambert Academic Publishing, 2009. – 112 с.
  106. Stephanie Barner. An Evolution of Ideas on Musical Expressiveness. – М.: LAP Lambert Academic Publishing, 2011. – 56 с.
  107. Camille Cronin. Workplace Learning - An Examination Of Healthcare Landscapes. – М.: LAP Lambert Academic Publishing, 2014. – 288 с.
  108. Awol Assen. A Study on the Computation of the Determinants of a 3x3 Matrix. – М.: LAP Lambert Academic Publishing, 2013. – 52 с.
  109. Robert Kirunda. AN ANALYSIS OF ARTICLE 126(2) (e) OF THE 1995 CONSTITUTION OF UGANDA. – М.: LAP Lambert Academic Publishing, 2010. – 60 с.
  110. Shewfang Shieh. Impact of Customer Satisfaction and Switching Costs on Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
  111. Sokheap Toeung. SURVIVORS OF THE KHMER ROUGE REGIME AND THEIR PERCEPTIONS OF PTSD. – М.: LAP Lambert Academic Publishing, 2010. – 96 с.
  112. Fred Boateng. An Examination Of The State's Role In Ghana's Higher Education System. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
  113. Serine Poghosyan. An Examination of the Content Validity of a High-Stakes English Test. – М.: LAP Lambert Academic Publishing, 2012. – 148 с.
  114. Rui Benfica. An Analysis of Poverty in Cash Cropping Economies of Rural Mozambique. – М.: LAP Lambert Academic Publishing, 2012. – 244 с.
  115. Mobarek Asma. Weak form market efficiency and the determinants of share returns. – М.: LAP Lambert Academic Publishing, 2010. – 300 с.
  116. Ibrar Hussain. An Analysis Of The Determinants Of Female Participation In Paid Jobs. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
  117. Tshediso Joseph Sekhampu. An investigation into the economic sustainability of Kwakwatsi. – М.: LAP Lambert Academic Publishing, 2011. – 288 с.
  118. Don DiGirolamo. An Evaluation of the Global Institute for Leadership Development. – М.: LAP Lambert Academic Publishing, 2014. – 208 с.
  119. Asfaw Yilma Demisse. Customer Loyalty Risk Measurement for Manufacturing Products. – М.: LAP Lambert Academic Publishing, 2011. – 88 с.
  120. Jackson Lemomo Ole kulet,Daniel Auka and Simeon Kipchumba. Effects Of Relational Social Capital On Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
  121. Ankit Khandelwal. The Concept Of Loyalty In Retail As A Corporate Strategy. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
  122. Berihun Muche. Determinants of Customer Switching Behavior. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
  123. Efthimia M. Papadopoulou. An Analysis of Customer Loyalty to Branded Farm Milk. – М.: LAP Lambert Academic Publishing, 2012. – 196 с.
  124. Shankar Chelliah and Nur Amalina Binti Jamil. The Determinants of Expatriates' Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
  125. Karunaratna A.C. An Examination of the Determinants of Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2014. – 120 с.
  126. Deepak Mishra and Mohamed Foda. Cobranding: A Study on the Perception of Customers. – М.: LAP Lambert Academic Publishing, 2013. – 116 с.
  127. Vijetha Shetty. The Existence Of Brand Loyalty Among Women Consumers. – М.: LAP Lambert Academic Publishing, 2012. – 180 с.
  128. Nebert Matelong and Bernnard Nassiuma. Determinants of Service Quality for Customers: An Overview of Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
  129. Shpetim Cerri. An exploration of supply chain integration. – М.: LAP Lambert Academic Publishing, 2013. – 152 с.
  130. Jean Wanjiku Munyaka. The Influence of Relationship Marketing on Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
  131. MALCOLM BRIMPONG. THE EFFECT OF CUSTOMER SATISFACTION ON LOYALTY. – М.: LAP Lambert Academic Publishing, 2010. – 88 с.
  132. Bilal Afsar,Asim Rehman and . Rehmat. Customer Loyalty in the banking sector of Pakistan. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
  133. Jayaraman Munusamy,Puvaneswary Silvarajoo and Shankar Chelliah. THE EFFECTIVENESS OF ONLINE CUSTOMER RELATIONSHIP MANAGEMENT PRACTICES. – М.: LAP Lambert Academic Publishing, 2010. – 68 с.
  134. Zhilin Yang. MEASURING E-SERVICE QUALITY AND ITS LINKAGE TO CUSTOMER LOYALTY. – М.: LAP Lambert Academic Publishing, 2010. – 176 с.
  135. Masood Ahmed. Customer Loyalty In Mobile Telecom Sector Of Pakistan. – М.: LAP Lambert Academic Publishing, 2010. – 128 с.
  136. Farhan Muzammil. Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
  137. Iveta Bendova. An Analysis of Customer Satisfaction in Food Retailing. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
  138. Catherine Hart. Examining the Middle Ground of Curriculum. – М.: LAP Lambert Academic Publishing, 2015. – 316 с.
  139. Md. Rakib Habib. Customer Loyalty Towards Prime Bank Ltd. in Chittagong, Bangladesh. – М.: LAP Lambert Academic Publishing, 2012. – 120 с.
  140. SAZALI ABDUL WAHAB and Suzana Idayu Wati Osman. The determinants of portfolio capital investment. – М.: LAP Lambert Academic Publishing, 2012. – 72 с.

Лучшие результаты

Ничего не найдено

Дополнительные результаты

  1. Займы для корпораций: back to the Russia. Т. Мартынова, "Банковское обозрение", № 11, ноябрь 2007.
  2. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
  3. Партнерство вместо подчинения. интервью с Дезо Хорватом, деканом Schulich School of Business. Р. Крецул, "Кадровый менеджмент", № 1, февраль 2006.
  4. Медицинская информатика в Web of Science: доля России в мировом публикационном потоке. Н.Г. Куракова, Л.А. Цветкова, "Врач и информационные технологии", № 4, июль-август 2012.
  5. Как в детском пазле. интервью с И. Смелянским, директором московского офиса компании The Boston Consulting Group. М. Тальская, "БДМ. Банки и деловой мир", N 3, март 2012 г.
  6. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
  7. Back side of the moon, или темная сторона поведения персонала. интервью с Н. Русаковой, директором по персоналу ОАО "Хлебпром", А. Сукачёвым, директором "Торговой компании АС", Н. Харитоновой, руководителем службы персонала тверской компании ЗАО "ДКС". А. Колесникова, Т. Тюрина, С.  Машарипов, "Управление персоналом", N 16, август 2010 г.
  8. Использование Bill of Exchange в аккредитивной форме расчетов. Н.В. Букина, "Международные банковские операции", № 6, ноябрь-декабрь 2009.
  9. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
  10. Новая упрощенная процедура рассмотрения мелких исков в Евросоюзе - the european small claims procedure. escp. Н.В. Сивак, "Законодательство", № 2, февраль 2009.

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Мария, здравствуйте! 2 числа у меня была защита диплома. Все прошло отлично. Я получила 5 (одна из немногих). Хочу поблагодарить вас за помощь. Вы мне очень помогли! Спасибо вам большое!