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Лучшие результаты Tim Roncevich CISA, Steven Primm CPA. Custom Doghouse Company. – М.: , 2010. – 112 с. Дополнительные результаты Gerald Zaltman. How Customers Think: Essential Insights into the Mind of the Market. – М.: Harvard Business School Press, 2003. – 352 с. Robert Slater. Jack Welch and the G.E. Way: Management Insights and Leadership Secrets of the Legendary CEO. – М.: McGraw-Hill Companies, 1998. – 328 с. Chang B Ko. The Strong Firms Need SCM: Global Company's Key Competitiveness Lie in Logistics Solution (Volume 1). – М.: , 2012. – 396 с. R. Maria Kimme. Calling the Customer: Factors that determine a successful outsourcing relationship. – М.: , 2012. – 228 с. Andy Sernovitz. Word of Mouth Marketing: How Smart Companies Get People Talking. – М.: , 2012. – 240 с. Majadul Hoq Sube, Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction: The Case of Grameen phone in Bangladesh. – М.: , 2012. – 60 с. Andy Sernovitz. Word of Mouth Marketing: How Smart Companies Get People Talking; A Round Table Comic (Comic Version Series). – М.: , 2012. – 80 с. «Barclays»: Amongst the world's top companies: Banks and financial services. – М.: , 2012. – 84 с. Terry Lydon, Mitchell Levy. # SUCCESSFUL CORPORATE LEARNING tweet Book01: Profitable Training by Optimizing Your Customer and Partner Education Organization. – М.: , 2012. – 114 с. Michael Hinshaw, Bruce Kasanoff. Smart Customers, Stupid Companies: Why Only Intelligent Companies Will Thrive, and How To Be One of Them. – М.: , 2012. – 200 с. Heike Lober. Corporate Management, Corporate Social Responsibility and Customers: An Empirical Investigation. – М.: , 2012. – 164 с. Robert Spector, Patrick D. McCarthy. The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry. – М.: , 2012. – 224 с. Laurence Vincent. Brand Real: How Smart Companies Live Their Brand Promise and Inspire Fierce Customer Loyalty. – М.: , 2012. – 257 с. Frank Eliason. At Your Service: How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques. – М.: , 2012. – 216 с. Janelle Barlow. A Complaint Is A Gift: Recovering Customer Loyalty When Things Go Wrong. – М.: , 2012. – 480 с. Customer-Oriented Global Supply Chains: Concepts for Effective Management. – М.: , 2012. – 432 с. The Company Corporation. Incorporating Your Business for Dummies. – М.: , 0. – 0 с. Jim Adamson. The Denny's Story: How a Company in Crisis Resurrected Its Good Name and Reputation. – М.: , 0. – 0 с. Lior Arussy. The Experience! How to Wow Your Customers and Create a Passionate Workplace. – М.: CMP Books, 2002. – 128 с. Roger J. Dow. Turned On : Eight Vital Insights to Energize Your People, Customers, and Profits. – М.: , 0. – 0 с. Barry Phegan. Developing Your Company Culture: The Joy of Leadership a Handbook for Leaders and Managers. – М.: , 0. – 0 с. David L. Dotlich, James L. Noel. Action Learning : How the World's Top Companies are Re-Creating Their Leaders and Themselves (Jossey-Bass Business & Management Series). – М.: Jossey-Bass, 1998. – 240 с. Nancy Tennant Snyder, Deborah L. Duarte. Strategic Innovation : Embedding Innovation as a Core Competency in Your Organization (Jossey-Bass Business & Management Series). – М.: , 0. – 0 с. Donald N. Sull. Revival of the Fittest: Why Good Companies Go Bad and How Great Managers Remake Them. – М.: Harvard Business School Press, 2003. – 204 с. Bernd H. Schmitt, Laura Brown. Build Your Own Garage: Blueprints and Tools to Unleash Your Company's Hidden Creativity. – М.: , 0. – 0 с. John O. Whitney. Taking Charge: Management Guide to Troubled Companies and Turnarounds. – М.: , 0. – 0 с. Peter Lawrence. The Change Game: How Today's Global Trends Are Shaping Tomorrow's Companies. – М.: , 0. – 0 с. Facts on File Inc, J. G. Publishing Company Furguson, Richard Worth. Professional Ethics and Etiquette (Career Skills Library). – М.: , 0. – 0 с. Facts on File Inc, J.G. Ferguson Publishing Company, Dandi Daley MacKall. Problem Solving (Career Skills Library). – М.: , 0. – 0 с. Facts on File Inc, J.G. Ferguson Publishing Company, Richard Worth. Organization Skills (Career Skills Library). – М.: , 0. – 0 с. Facts on File Inc, J.G. Ferguson Publishing Company, Sharon Naylor. Learning the Ropes (Career Skills Library). – М.: , 0. – 0 с. Richard C. Whiteley. The Customer Driven Company: Moving from Talk to Action. – М.: , 0. – 0 с. Terry R. Bacon, David G. Pugh. Winning Behavior: What the Smartest, Most Successful Companies Do Differently. – М.: , 0. – 0 с. B. Joseph Pine. Mass Customization: The New Frontier in Business Competition. – М.: , 0. – 0 с. Lloyd C. Finch. Telephone Courtesy & Customer Service (Fifty-Minute Series.). – М.: , 0. – 0 с. Sandy Fekete, LeeAnna Keith. Companies Are People, Too : Discover, Develop, and Grow Your Organization's True Personality. – М.: , 0. – 0 с. Nancy M. Dixon. Common Knowledge: How Companies Thrive by Sharing What They Know. – М.: , 0. – 0 с. Debbe Kennedy, Sally K. Green, Hewlett-Packard Company Foreword by Emily Duncan. Action: Moving Forward (Diversity Breakthrough! Strategic Action Series). – М.: , 0. – 0 с. Pfeiffer & Company. Addressing Sexual Harassment in the Workplace, The Woman and the Sailor Activity. – М.: , 0. – 0 с. Pfeiffer & Company. Addressing Sexual Harassment in the Workplace, The Promotion Activity (Sexual Harrasment Series). – М.: , 0. – 0 с. Pfeiffer & Company. Addressing Sexual Harassment in the Workplace, Tina Carlan Activity (Sexual Harrassment). – М.: , 0. – 0 с. Facts on File Inc, J.G. Ferguson Publishing Company, Richard Worth. Communication Skills (Career Skills Library). – М.: , 0. – 0 с. Facts on File Inc, J.G. Ferguson Publishing Company, Dandi Daley MacKall. Teamwork Skills (Career Skills Library). – М.: , 0. – 0 с. Facts on File Inc, J.G. Ferguson Publishing Company, Joe MacKall. Research and Information Management (Career Skills Library). – М.: , 0. – 0 с. Sherry Powley, Ferguson Staff, Laurie Sabol, J.G. Ferguson Publishing Company. Pathways to Career Success for Women: A Resource Guide to Colleges, Financial Aid, and Work (Pathways to Career Success for Women). – М.: , 0. – 0 с. Jill Dyche. The CRM Handbook: A Business Guide to Customer Relationship Management. – М.: Addison Wesley, 2002. – 312 с. Donald J. Bowersox, David J. Closs, The McGraw-Hill Companies. Logistical Management: The Integrated Supply Chain Process. – М.: , 0. – 0 с. James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger. The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value. – М.: , 0. – 0 с. John Putzier. Get Weird! 101 Innovative Ways to Make Your Company a Great Place to Work. – М.: AMACOM/American Management Association, 2001. – 208 с. Jason Jennings. Less Is More: How Great Companies Use Productivity. – М.: Portfolio Hardcover, 2002. – 272 с. M. Larry Shillito, M Larry Shillito. Acquiring, Processing, and Deploying Voice of the Customer. – М.: , 0. – 0 с. Robert Spector. Lessons from the Nordstrom Way: How Companies are Emulating the #1 Customer Service Company. – М.: , 0. – 0 с. Donald A. Marchand, Don Marchand. Competing with Information: A Manager's Guide to Creating Business Value with Information Content. – М.: , 0. – 0 с. Robert Spector. Anytime, Anywhere: How the Best Bricks-and-Clicks Businesses Deliver Seamless Service To Their Customers. – М.: Perseus Books Group, 2003. – 304 с. Thomas F. Wallace. Customer-Driven Strategy: Winning Through Operational Excellence. – М.: , 0. – 0 с. Michael D. Basch. Customer Culture: How FedEx and Other Great Companies Put the Customer First Every Day. – М.: FT Press, 2003. – 0 с. Larry Wilson. Stop Selling, Start Partnering : The New Thinking About Finding and Keeping Customers. – М.: , 0. – 0 с. Stanley A. Brown. What Customers Value Most : How to Achieve Business Transformation by Focusing on Processes That Touch Your Customers: Satisfied Customers, Increased Revenue, Improved Profitability. – М.: , 0. – 0 с. Jeffrey Peel. CRM: Redefining Customer Relationship Management (Enterprise Computing). – М.: Digital Press, 2002. – 320 с. JG Ferguson Publishing Company. 150 Great Tech Prep Careers. – М.: , 0. – 0 с. Letha Barnes, Lisha Barnes, Milady Publishing Company. Milady's Standard Study Guide: The Essential Companion. – М.: , 0. – 0 с. United States Custom Service. Importing Into the United States:. – М.: , 0. – 0 с. Jeff Cox, Howard Stevens. Selling the Wheel: Choosing the Best Way to Sell for You, Your Company, Your Customers. – М.: , 0. – 0 с. Ian H. Gordon. Competitor Targeting: Winning the Battle for Market and Customer Share. – М.: , 0. – 0 с. Vicki Lenz. The Saturn Difference: Creating Customer Loyalty In Your Company. – М.: , 0. – 0 с. Herbert N. Casson, Forbes P B C. Forbes Publishing Company. Tips on Leadership or The Life Stories of Twenty Five Leaders. – М.: , 0. – 0 с. Kent N. Gourdin. Global Logistics Management: A Competitive Advantage for the New Millennium. – М.: , 0. – 0 с. Peggy Carlaw, Vasudha Kathleen Deming. The Big Book of Customer Service Training Games. – М.: McGraw-Hill Companies, 1999. – 224 с. Hal B. Becker. Lip Service : 50 Humorous Stories of the Worst Customer Service in America and Interviews with the 10 Best Companies in the World. – М.: , 0. – 0 с. Mark W. Heisler, Suzanne Baldino Jones. From Cellmates to Soulmates Integrating Sales and Service. – М.: , 0. – 0 с. The Editors of the Customer Communicator. Skillsharpener: Training for the Frontline (Skillsharpener). – М.: , 0. – 0 с. Tony Carter. Many Thin Companies: The Change in Customer Dealings and Managers Since September 11, 2001. – М.: , 0. – 0 с. Tony Carter. Many Thin Companies: The Change in Customer Dealings and Managers Since September 11, 2001. – М.: , 0. – 0 с. Richard J. Schonberger. Building a Chain of Customers: Linking Business Functions to Create World Class Company. – М.: , 0. – 0 с. John, Forbes P B C. Forbes Publishing Company. Organized Business Knowledge. – М.: , 0. – 0 с. Herbert N. Casson, Forbes P B C. Forbes Publishing Company. Tips for the Traveling Salesman. – М.: , 0. – 0 с. Real Estate Education Company, Wellington J. Allaway, Robert C. Kyle, Debra M. Hall. Bienes raices: diccionario ingles/espanol. – М.: , 0. – 0 с. South-Western Publishing Company. Communication 2000 2E: Employment Communication: Learner Guide/CD Study Guide Package. – М.: , 0. – 0 с. Pfeiffer & Company. The Consultant's Bookshelf Set (Includes Biech-Business Consulting Basics with disk & Consultant's Legal Guide with disk & Block-Flawless Consulting 2nd Edition). – М.: , 0. – 0 с. David Bunnell. The e-Bay Phenomenon: Business Secrets Behind the World's Hottest Internet Company. – М.: Wiley, 2000. – 224 с. Chilton Book Company. Chilton Labor Guide: Cd-Rom Version 5.0 : 1981-2004 (Labor Guide). – М.: , 2003. – 0 с. Mark W. Heisler. From Cellmates to Soulmates. – М.: , 2003. – 0 с. Dianne M. Durkin. The Loyalty Advantage: Essential Steps To Energize Your Company, Your Customers, Your Brand. – М.: , 2005. – 0 с. Noel Capon, Dave Potter, Fred Schindler. Managing Global Accounts (American Marketing Association). – М.: , 2005. – 288 с. Colin Shaw, John Ivens. Building Great Customer Experiences. – М.: Palgrave Macmillan, 2002. – 240 с. Sandra Sellani. What's Your BQ? Learn How 35 Companies Add Customers, Subtract Competitors, and Multiply Profits with Brand Quotient. – М.: , 2007. – 301 с. Ken Blanchard, Jim Ballard, Fred Finch. Customer Mania!: It's Never Too Late to Build a Customer-Focused Company. – М.: , 2004. – 208 с. Cornelius E. Tierney, Edward F. Kearney, Roldan Fernandez, Jeffrey W. Green, Kearney & Company. Federal Government Auditing: Laws, Regulations, Standards, Practices, & Sarbanes-Oxley. – М.: , 2005. – 344 с. Peter C. Honebein, Roy F. Cammarano. Creating Do-It-Yourself Customers: How Great Customer Experiences Build Great Companies. – М.: , 2005. – 200 с. Carlos Cordon, Thomas E. Vollmann. The Power of Two: How Smart Companies Create Win:Win Customer- Supplier Partnerships that Outperform the Competition. – М.: , 2008. – 208 с. Joseph Michelli. The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company. – М.: McGraw-Hill, 2008. – 224 с. B.D. Copping, Gary Fox, Crowe Chizek and Company LLC. Multistate Tax Guide to Financial Institutions. – М.: , 2008. – 1200 с. F. Curtis Barry. Best Practices in Multichannel Operations & Fulfillment. – М.: , 2008. – 372 с. Fatima Alinvi. Customers??? Preferences of Insurance Services: How Could Insurance Companies Enhance their Ability of Meeting the Constant Changes in Customers??? Preferences?. – М.: , 2008. – 98 с. Atlantic Publishing Company. The Complete Dictionary of Mortgage & Lending Terms Explained Simply: What Smart Investors Need to Know. – М.: , 2008. – 288 с. Atlantic Publishing Company. Ebay Income Advanced: How to Take Your Ebay Business to the Next Levelufor Powersellers and Beyond. – М.: , 2008. – 288 с. Atlantic Publishing Company. The Complete Dictionary of Insurance Terms Explained Simply. – М.: , 2008. – 288 с. A.M. Best Company. The Guide to Understanding Insurance Marketing: How leading insurers promote their products, and how to make a pitch that resonates with them. – М.: , 2009. – 82 с. Travelers Insurance Companies. Travelers Record, Volume 30. – М.: , 2010. – 104 с. Atlantic Publishing Company. Retire Rich With Your Roth IRA, Roth 401k, and Roth 403b: Investment Strategies for Your Roth IRA Explained Simply (Back-To-Basics). – М.: , 2010. – 288 с. Tim Roncevich CISA, Steven Primm CPA. Custom Doghouse Company. – М.: , 2010. – 112 с. Donald A. Marchand. Competing with Information. – М.: , 2000. – 352 с. Charles Hannabarger. Balanced Scorecard Strategy For Dummies®. – М.: , 2007. – 384 с. The Topps Company. Wacky Packages New New New. – М.: , 2010. – 224 с. Atlantic Publishing Company. The Complete Guide to Building Your Own Greenhouse: A Complete Step-by-Step Guide (Back-To-Basics). – М.: , 2010. – 288 с. Company Sonatype. Maven: The Definitive Guide. – М.: , 2008. – 468 с. Cheryl Currid & Company. Networking with Personal NetWare®. – М.: , 1994. – 286 с. Custom. Publishing Cd–Rom D1 (WSE). – М.: , 1996. – 0 с. Wiley/Custom. (WCS)Design User Interface ACS 367. – М.: , 2010. – 20 с. Degremont Company. Water Treatment Handbook. – М.: , 1979. – 1186 с. The Company Corporation. Incorporating Your Business For Dummies®. – М.: , 2001. – 312 с. Fast Company. Wiley/ Fast Co. Reader Series; e–Commerce. – М.: , 2011. – 208 с. Berlitz Publishing Company. Spanish for Dummies® Boxed Set. – М.: , 2005. – 0 с. Roscoe Moss Company. Handbook of Ground Water Development. – М.: , 1990. – 512 с. The Ergonomics Group, Health and Environmental Laboratories, Eastman Kodak Company. Ergonomic Design for People at Work. – М.: , 1989. – 640 с. The Human Factors Section, Health, Safety and Human Factors Laboratory, Eastman Kodak Company. Ergonomic Design for People at Work. – М.: , 1989. – 432 с. McKinsey & Company Inc. Valuation. – М.: , 2005. – 0 с. McKinsey & Company Inc. Valuation. – М.: , 2000. – 784 с. Custom Gruetzne. Custom Alzheimer?s – The Complete Guide for Families & Loved Ones. – М.: , 1998. – 320 с. The Customer Rules: The 14 Indispensible, Irrefutable, And Indisputable Qualities Of The Greatest Service Companies In The World. – М.: , 2011. – 352 с. The New Gold Standard: 5 Leadership Principles For Creating A Legendary Customer Experience Courtesy Of The Ritz-Carlton Hotel Company. – М.: , 2011. – 224 с. Wikibrands: Reinventing Your Company In A Customer-Driven Marketplace. – М.: , 2011. – 336 с. Written, published in conjunction with The Capital Markets Company. Forming the Future of Finance: Mapping Paradigms, Creating Strategies. – М.: , . – с. Medical Economics Company. 2000 PDR Electronic Library (CD-ROM for Windows 95/NT, Individual Version, No Updates). – М.: , . – с. Sterling Publishing Company. Traditional japanese egg decorating. – М.: , 2010. – 24 с. Syracuse Ornamental Company. Ornamental Scrolls and Cartouches CD-ROM and Book. – М.: , 2005. – 48 с. Luis Gustavo Martini. Strategical Product Development. – М.: LAP Lambert Academic Publishing, 2010. – 84 с. Nithin Pavithran. Pull Production Implementation. – М.: LAP Lambert Academic Publishing, 2011. – 68 с. Divya Seethapathy. Inventory Models for Multi-Product Batch Production Systems. – М.: LAP Lambert Academic Publishing, 2014. – 112 с. Ikram Ullah. Customer driven innovation is the backbone of your company. – М.: LAP Lambert Academic Publishing, 2014. – 100 с. Rekha Attri. Customer Based Brand Equity of Oil Marketing Companies in India. – М.: LAP Lambert Academic Publishing, 2012. – 304 с. Nouman Shafique,Razzaq Athar and Tahir Saeed. Black Box of 3 C’s (Customer, Company & Competitor) In Modern World. – М.: LAP Lambert Academic Publishing, 2014. – 116 с. Jorge Mongay. Customer Loyalty in Small Companies. – М.: LAP Lambert Academic Publishing, 2012. – 284 с. Sharareh Mansouri Jajaee. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 84 с. Rachel McLean. Consumer Knowledge, Empowerment & The Internet. – М.: LAP Lambert Academic Publishing, 2012. – 384 с. Majadul Hoq Sube and Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 60 с. VIKAS GAUTAM. SERVICE QUALITY PERCEPTIONS OF CUSTOMERS ABOUT INSURANCE COMPANIES. – М.: LAP Lambert Academic Publishing, 2011. – 88 с. Sujatha Palleti. Brand Loyalty and its antecedents. – М.: Scholars' Press, 2013. – 192 с. Renny Thomas. A comparison of fruit juice and carbonated drink. – М.: LAP Lambert Academic Publishing, 2013. – 88 с. Pooyan Yousefi Fard. Student Satisfaction Checklist. – М.: LAP Lambert Academic Publishing, 2011. – 132 с. Лучшие результаты Ничего не найдено Дополнительные результаты Конкурентная борьба. интервью с А. Рыжковой, генеральным директором компании "3R Recruitment Company" и Т. Меньшовой, внештатным консультантом этой компании, экспертом по психодиагностике и соционике. "Управление персоналом", № 4, февраль 2007. Руководитель обязан создавать драйв успеха и верить в него. интервью с А. Рыжковой, генеральным директором компании 3R Recruitment Company. "Управление персоналом", № 19, октябрь 2006. Еxecutive search - это знания, которых нет у рекрутеров. интервью с М. Мягковой, владельцем компании Perfect Search Company, Executive Search & Professional Recruitment. "Управление персоналом", № 23, декабрь 2005. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г. Суд по делу о разглашении информации - это сражение риторик прокурора и защитника. интервью с С. Барташевичем, ведущим консультантом по информационной безопасности компании Leta IT-company. "Административное право", N 4, IV квартал 2010 г. IT-безопасность: необходимость или забава?. интервью с Д. Мананниковым, исполнительным директор LETA IT-company. А. Беневольский, "Консультант", № 1, январь 2008. Образцы работ
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Ирина Огромное спасибо за консультации!!! Все сдала, все защитила! :) СПАСИБО!!!